Pliant Crewcom CCU-22 Manuel utilisateur

Control Unit

OPERATING MANUAL

- ii

THANK YOU

We at Pliant®Technologies want to thank you for purchasing CrewCom®. Pliant brings our experience, expertise,

and commitment to quality technology with the new CrewCom System. In order to get the most out of your new

CrewCom product, please take a few moments to read this manual completely so that you better understand the

operation of this product. For questions not addressed in this manual, feel free to review the additional support

documentation provided on our website or to contact Pliant’s Customer Support Department:

Pliant Technologies, LLC

205 Technology Parkway Auburn, AL 36830 USA

www.plianttechnologies.com

Phone: +1.334.321.1160

Toll-Free: 1.844.475.4268 or 1.844.4PLIANT

Fax: +1.334.321.1162

marks and the Pliant “P” logo are trademarks of Pliant Technologies, LLC. Any and all other trademark references

within this document are property of their respective owners.

While Pliant makes every attempt to maintain the accuracy of the information contained in this manual, this

information is subject to change without notice, and published device/system functions and features are subject to

firmware version. Please check our website for the latest system specifications and certifications.

Model Information

This document applies to models CCU-22 and CCU-44.

Document Reference: 2020.04 D0000214_E

Thank You - iii

TABLE OF CONTENTS

Thank You iii

Model Information iii

Table of Contents iv

Safety Information 1

Control Unit Safety Information 2

Safe Operation Recommendations 2

Safe Installation Recommendations 3

Power Information 3

Introduction 5

What's in the Box? 6

Firmware Release Notes 7

CrewCom Overview 8

Decentralized Network Architecture 8

Flexible RF Platform 8

Intuitive User Experience 8

CrewCom Devices 9

CrewWare 10

CrewCom Configuration File (CCF) 11

CrewCom Configuration File Defaults 11

Determining Which CCFis Active 11

Conferences 12

Profiles 13

Power Over CrewNet 15

What is Power-over-CrewNet? 15

Powering Downstream Devices 15

Table of Contents - iv

Product Overview 17

Control Unit 18

CCU-44 Front 18

CCU-44 Rear 20

CCU-22 22

Control Unit Display 24

Home Operating Screen 24

Secondary Operating Screen 25

Control Unit Menu 26

Setup and Installation 27

Determine if you have a CCF. 28

Position Devices 29

How To Install Control Units 29

Connect to CrewNet 30

Power On the System 31

How to Power On and Configure the System 31

Upload Configuration File (CCF) 32

Loading a CrewCom Configuration File via USB 32

Uploading a CrewCom Configuration File via CrewWare 34

Delete Configuration File (CCF) 35

Add More CrewCom Devices 36

Connecting Multiple Control Units 37

Pair Radio Packs 38

Pairing Process 38

Connect and Configure Hardwire Ports 40

Process Details 40

Table of Contents - v

Name a Device 41

Change CU Name from the CU: 41

Change Device Names from CrewWare 41

Sync Best Practices and Considerations 42

Operation 43

Control Unit LEDs 45

Lock the CU Front Panel 46

Control Unit Settings Menu 47

Naming a Control Unit 47

Adjusting LCD Display Settings 47

Link Quality 50

Save Configuration File (CCF) 51

Wired Settings 52

Intercom Settings Menu 52

2-Wire Intercom Connectivity 56

4-Wire Intercom Connectivity 58

Auxiliary In 60

Auxiliary Out 62

Nulling 64

Relays 66

Stage Announce 67

Push a Profile 69

Changing Profile Assignments from the CU 69

Changing Profile Assignment from the RP 69

Changing Profile Assignments from CrewWare 69

Local Headset 70

Table of Contents - vi

Selecting the Local Headset Conference 70

Changing the Local Headset Mic Gain 70

Selecting the Local Headset Mic Type 70

Adjusting the Local Headset Sidetone 70

Using the Local Headset 71

Local Headset Pinout and Wiring 71

Local Area Network (LAN) Settings 72

LAN Configuration via Control Unit 72

LAN Configuration via CrewWare 74

Call 75

Set Up Call 75

Adjusting Access Rights 76

Levels of Access 76

Software Access Rights 76

System Access Rights 76

Setting Passcode 77

Restore Factory Defaults 78

Product Specifications 79

Control Unit Specifications 80

Product Support 82

Product Support 83

Returning Equipment for Repair or Maintenance 83

System Maintenance and Storage 84

System Maintenance and Storage 85

Cleaning 85

Temperature and Humidity 85

Table of Contents - vii

License and Compliance Information 86

License Information 87

Warranty Information 88

Warranty Information 89

Limited Warranty 89

Parts Limited Warranty 90

Table of Contents - viii

SAFETY INFORMATION

This chapter consists of the following sections:

Control Unit Safety Information 2

Safe Operation Recommendations 2

Safe Installation Recommendations 3

Power Information 3

CHAPTER 1

Safety Information - 1

Control Unit Safety Information

The following content details important safety information related to the ownership and operation of the CrewCom

Control Unit.

WARNING:Indicates a situation, which, when not avoided, has the potential to result in death or

severe injury.

CAUTION:Indicates a situation, which, when not avoided, has the potential to result in minor injury or

product failure or damage.

1. Read these instructions.

2. Follow all instructions.

3. Heed all warnings.

Safe Operation Recommendations

lInstall and operate in accordance with manufacturer’s instructions.

lDo not submerge the Control Unit in water.

lDo not set food, water, or other beverage containers on or near the unit.

lDo not place unit in areas where it will be exposed to weather.

lPlug the Control Unit directly into an AC power inlet. Avoid using extension cords to power unit.

lEnsure the power cord remains free from areas of foot traffic. Do not allow power cord to become crimped,

twisted, or frayed.

lClean by using a dry cloth only. Do not spray household cleaners or water onto the cloth. Never spray

household cleaners or water onto any part of the unit.

lUse only attachments/accessories that are specifically made for or certified by Pliant Technologies with the

Control Unit. Any attempt to modify ports in order to use cables or wires that are not manufactured specifically

for or certified for use on this system will void the product warranty.

lUnplug the Control Unit during periods of inclement weather and after use.

Safety Information - 2

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