Plantronics Savi Go Manuel utilisateur

Savi™Go

Wireless Headset System

WG101/B

User Guide

Plantronics Savi User Guide

Welcome

Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi Go

WG101/B (BUA-200 Adapter + WH100/B Headset) Wireless Headset System.

Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.

Contents

Plantronics Savi User Guide

1 Package Contents and Features.................................4

1.1 USB Adapter............................................................ 4

1.2 Headset ................................................................... 4

2 Set Up ........................................................................ 6

2.1 Connecting USB Adapter to PC .............................. 6

2.2 Connecting Power Supply to

Charger Base ................................................................. 6

2.3 Fitting Headset ........................................................ 7

2.4 Docking and Charging Headset............................... 7

3 Test Call ......................................................................8

3.1 Making a Test Call Using Microsoft

Ofﬁce Communicator..................................................... 8

4 Using Your Headset System with

Microsoft Ofﬁce Communicator ..................................9

Powering Headset On/Off.............................................. 9

Placing, Answering and Ending Calls with

Microsoft Ofﬁce Communicator .................................... 9

Muting a Headset Call ................................................. 10

USB Adapter Indicator Light........................................ 10

Headset Indicator Lights and Tones ............................ 10

Out of Range Warning ................................................. 11

Low Battery Warning ................................................... 11

Checking Battery Level................................................ 11

Turning Headset Indicator Blue Flash On/Off .............. 11

Mute Warning .............................................................. 11

Pairing Headset to USB Adapter ................................. 11

5 Using Your Headset with Your Bluetooth

Mobile Phone............................................................12

Pairing Your Headset to Your Bluetooth

Mobile Phone............................................................... 12

Placing, Answering and Ending Calls

with Your Headset and Bluetooth Mobile Phone......... 12

6 Troubleshooting and Common Questions.................13

Plantronics Savi User Guide 4

1.2 Savi Go Headset

1.1 Savi Go USB Adapter and Charger

USB Adapter

USB Charging

Cable

Base Power Supply

1Package Contents and Features

Charger Base

Headband

Headset with Pre-Installed Earloop

Extra Ear Tab

Foam Ear Cushions

Plantronics Savi User Guide 5

Savi Go USB Adapter Features

Savi Go Headset Features

Pairing Button

Indicator Light

Earloop Indicator Light

Microphone

Call Control Button (also controls volume

and mute functions)

Ear Tab

Plantronics Savi User Guide 6

2.2 Connecting Power Supply to Charger

Base

1Connect the base power supply into the power jack on

the charger base.

2Connect the power supply to the outlet. The power

indicator light will be solid green.

2Set Up

2.1 Connecting USB Adapter to PC

1Insert the USB adapter into USB Port on PC. The indicator

light on the base will be solid red to indicate the USB adapter

is powered on.

IMPORTANT NOTE For best performance it is recommended

that Windows is updated with Service Pack levels listed below:

Microsoft Windows®XP-Service Pack 3 (SP3) or later

Microsoft Windows Vista®-Service Pack 1 (SP1) or later

Plantronics Savi User Guide 7

2.4 Docking and Charging Headset

1Gently push the headset into the charge cradle.

The indicator light on the headset will be solid red to indicate

that the headset battery is charging

2Charge for at least 20 minutes prior to the ﬁrst use.

A full charge takes 3 hours.

CHARGING TIME

20 min .....................

Minimum charge

before ﬁrst use

3 hours ...................

Full charge

2.3 Fitting Headset

The headset comes with a pre-installed earloop and ear tab. An

optional headband is also provided.

1To install the headband, gently unsnap the pre-installed

earloop from the headset.

2Snap the headband into the headset. The headband can

be adjusted to ﬁt.

3For either wearing option rotate the headset until the

microphone is pointed toward your mouth.

4The headset can be converted for wearing on the left or

right ear with both earloop and headband.

Indicator Light

Power Indicator Light

Headset

Snap

Earloop

Headband

Ear Tab

5The ear tab has been designed to maximize stability of

the headset. It can be rotated on the headset to optimize

its ﬁt and comfort in the ear. If desired, the ear tab can be

removed by pulling tab from the headset.

NOTE The USB charging cable can also be used to charge the

headset. To successfully charge your headset with the USB cable

the PC must be on and in active state (not standby). The charging

time will vary according to the number of other devices drawing

power from the PC’s USB port(s).

Plantronics Savi User Guide 8

3.1 Making a Test Call Using

Microsoft Ofﬁce Communicator

1 Ensure Microsoft Ofﬁce Communicator is running on

your PC.

2 Set the headset and microphone volume to a

comfortable level using the Microsoft Ofﬁce

Communicator “Set up Audio and Video” page.*

3 Place a test call using Microsoft Ofﬁce Communicator.

4 Adjust the receive and listen volume to comfortable

levels using the volume control in the “Conversation

Window”.*

5 You can also ﬁne tune the listening volume on the

headset by pushing the call control button up to

increase the volume and pushing down to decrease the

volume.

NOTE Do not press the call control button in when adjusting the

volume otherwise the call can be ended accidentally.

6To end the test call, press the call control button on the

headset.

For your safety, do not use headset at high volumes

for extended periods of time. Doing so can cause

hearing loss. Always listen at moderate levels. For

more information on headsets and hearing visit:

www.plantronics.com/healthandsafety.

3Test Call

* Consult Microsoft Ofﬁce Communicator Help for more

information.

Plantronics Savi User Guide 9

Powering Headset On/Off

The headset will be ready to use once it has been charged in

the charger base as described in Section 2.4 Docking and

Charging the Headset.

To conserve power you may optionally power the headset off, by

pressing and holding the call control button for six seconds. The

headset indicator light will be lit red for four seconds to conﬁrm

that the headset is powered off. Note once powered off you will

not be able to use the headset.

To power the headset back on press and hold the call control

button for four seconds when the headset indicator will light blue

for two seconds, then ﬂash red a number of times to indicate the

remaining battery charge (see Checking the Battery Level).

4Using Your Headset System with

Microsoft Ofﬁce Communicator

Call Control Button

Indicator Light

Placing, Answering, and Ending Calls with Microsoft Ofﬁce Communicator

To place a call Dial number using Microsoft Ofﬁce Communicator*

To answer a call on the headset Short press call control button on headset

To answer a call when already on an

active call on your mobile phone

Short press the call control button once to end the mobile phone call then press again to answer

your Microsoft Ofﬁce Communicator call

To end a call on the headset Short press call control button on headset

*Consult Microsoft Ofﬁce Communicator Help for more information on how to place a call.

NOTE You can also answer calls directly from Microsoft Ofﬁce Communicator by clicking on the Call Alert that appears on your PC screen.

In this case the call will be directed to the default speakerphone which may not be your headset. Consult Microsoft Ofﬁce Communicator

Help for more information.

Plantronics Savi User Guide 10

Muting a Headset Call

To mute a call, press and hold the call control button down (in the

volume down position) for two seconds. You will hear a low/high

tone pair indicating the mute is activated.

To unmute a call, push and hold the call control button down (in

the volume down position) for two seconds. You will hear a high/

low tone pair indicating the mute is deactivated.

USB Adapter Indicator Light

USB Adapter Status Indicator Light

Headset in talk mode Flashes blue

Base and headset pairing Flashes red and blue

Headset Indicator Lights and Tones

Headset Status Headset Indicator Light

Headset charging Solid red

Headset fully charged Off

Headset battery low Flashes double red

Headset ready Slow blue ﬂash (every 10 sec.)

Incoming call Flashes purple

Active call Flashes blue

Volume Down Button

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