Philips FC6827 Manuel utilisateur
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English
Important safety information
Read this important information carefully before you use the appliance and its accessories and save it
for future reference. The accessories supplied may vary for different products.
Danger
-Never vacuum up water or any other liquid. Never vacuum up
flammable substances and do not vacuum up ashes until they are
cold.
-Never immerse the appliance or the adapter in water or any other
liquid, nor rinse it under the tap.
Warning
-Check if the voltage indicated on the adapter corresponds to the
local mains voltage before you connect the appliance.
-Always check the appliance before you use it. Do not use the
appliance or the adapter if it is damaged. Always replace a
damaged part with one of the original type.
-The adapter contains a transformer. Do not cut off the adapter to
replace it with another plug, as this causes a hazardous situation.
-This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
-Always keep the magnetic charging disc away from very small
children.
-The plug must be removed from the socket-outlet before
cleaning or maintaining the appliance.
-Unplug the adapter if you are not going to use the appliance for
some time.
-Do not let the motorized brush move over the mains cords of
other appliances or other cables as this may cause a hazard.
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-Keep loose clothing, hair and body parts away from the motorized
brushes.
-Do not cover or block the ventilation openings when the
appliance is operating.
-Do not block the appliance inlet when operating.
-This appliance contains a rechargeable battery that can only be
replaced by a skilled person. Do not open the appliance to
replace the rechargeable battery.
-The rechargeable battery may only be replaced by qualified
service engineers. Take the appliance to an authorized Philips
service center to have the battery replaced when you can no
longer recharge it or when it runs out of power quickly.
-Do not store the appliance at a temperature above 40°C or
below 5°C.
-Do not use the appliance in a room with a temperature above
40°C.
-Do not incinerate, disassemble or expose the appliance to
temperatures above 60°C. The rechargeable battery may
explode if overheated.
-This vacuum cleaner is designed for household use only. Do not
use this vacuum cleaner to vacuum up building waste, cement
dust, ashes, fine sand, lime and similar substances. Never use the
vacuum cleaner without any of the filters. This could damage the
motor and shorten the life of the vacuum cleaner. Always clean all
parts of the vacuum cleaner as shown in the user manual. Do not
clean any parts with water and/or cleaning agents if this is not
specifically shown in the user manual.
Caution
-Only charge the appliance with the adapter supplied. Only use
25V adapter ZD12D250050 or 30V adapter ZD12D300050.
-During charging, the adapter becomes warm to the touch. This is
normal.
-Do not plug in, unplug or operate the appliance with wet hands.
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English
-Do not remove the adapter from the wall socket by pulling at the
cord (Fig. 1). Always unplug the appliance by first detaching the
magnetic connector from the magnetic charging disk (Fig. 2).
-Always switch off the appliance after use and before you charge
it.
-Never block the exhaust air openings during vacuuming.
-Do not clean the dust container and the dust container lid in the
dishwasher. They are not dishwasher-proof.
-Do not clean the white material of the filter with a normal vacuum
cleaner or a brush to avoid damage to the material.
-Always use the vacuum cleaner with the filter unit assembled.
-If you clean the washable sponge filter with water, make sure it is
completely dry before you put it back into the filter holder and
dust container. Do not dry the sponge filter in direct sunlight, on
the radiator or in the tumble dryer. Do not clean the filter holder
with water. This part is not washable.
-Replace a washable sponge filter if it can no longer be cleaned
properly or if it is damaged (see 'Ordering accessories').
-Make sure that the temperature in the room where the appliance
is stored or charged is between 5°C and 40°C.
-Make sure that the appliance is installed with the wall fixture
mounted to the wall according to the instructions in the user
manual.
-Be careful when you drill holes in the wall to attach the wall
fixture, to avoid the risk of electric shock.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and regulations regarding exposure to
electromagnetic fields.
Ordering accessories
To buy accessories or spare parts, visit www.philips.com/parts-and-accessories or go to your Philips
dealer. You can also contact the Philips Consumer Care Center in your country (see the international
warranty leaflet for contact details).
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Warranty and support
If you need information or support, please visit www.philips.com/support or read the international
warranty leaflet.
Recycling
-This symbol means that this product shall not be disposed of with normal household waste
(2012/19/EU) (Fig. 3).
-This symbol means that this product contains a built-in rechargeable battery which shall not be
disposed of with normal household waste (Fig. 4) (2006/66/EC). Please take your product to an
official collection point or a Philips service center to have a professional remove the rechargeable
battery.
-Follow your country’s rules for the separate collection of electrical and electronic products and
rechargeable batteries. Correct disposal helps prevent negative consequences for the environment
and human health.
Removing the rechargeable battery
Only remove the rechargeable battery when you discard the product. Before you remove
the battery, make sure that the product is disconnected from the wall socket and that
the battery is completely empty.
Take any necessary safety precautions when you handle tools to open the product and
when you dispose of the rechargeable battery.
To remove the rechargeable battery, follow the instructions below.
1Let the appliance run until it stops.
2Remove the dust container from the appliance (Fig. 5).
3Undo the three screws that fix the battery holder to the housing of the appliance (Fig. 6).
4Pull the battery holder out of the appliance (Fig. 7).
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Center in your country.
Problem Possible cause Solution
The appliance does not
work when I push the
button.
When the battery is empty,
'00' flashes on the display.
To charge the battery, connect the
appliance to the charging base or attach
the handheld vacuum cleaner directly to
the magnet on the charging base.
You have to push the slider
forward to switch on the
appliance.
Push the slider forward to setting 1 to
switch on. Increase the suction power
further by pushing the slider to setting 2
or select the turbo setting to clean very
dirty patches at the highest suction
power.
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English
Problem Possible cause Solution
The appliance has a lower
suction power than usual.
The filter and the cyclone are
dirty.
Clean the filter and the cyclone. The
filter light lights up after several hours of
use to indicate that you have to wash
the sponge filter. Make sure that you
wash the sponge filter at least once a
month if you use the appliance regularly.
You have not attached the
dust container lid properly to
the dust container. You have
not attached the dust
container to the appliance
properly. In both cases, there
will be a loss of suction
power.
Make sure that you attach the dust
container lid to the dust container and
the dust container to the appliance
properly.
Dust escapes from the
appliance.
The filter is dirty. Clean the filter.
The filter is not present in the
appliance.
Make sure that the filter is in the
appliance and assembled correctly.
Something blocks the
cyclone.
Check the cyclone for objects stuck in it
and remove any object that blocks the
cyclone.
If dust falls out of the dust
container, the dust container
lid is probably not attached
properly to the dust
container.
Empty the dust container and attach the
dust container lid correctly.
The appliance does not
move smoothly across the
floor when cleaning a
carpet.
You selected a too high
suction power.
Reduce the suction power by choosing
setting 1.
The brush does not turn
anymore.
The brush encounters too
much resistance.
Clean the brush with a pair of scissors or
by hand.
The brush may stop turning
when it encounters too much
resistance from high-pile
carpet.
Switch off the appliance and then switch
it back on again.
You have not installed the
roller brush in the nozzle
properly after cleaning.
Follow the instructions in the cleaning
chapter of the user manual to slide the
roller brush into the nozzle properly and
secure it inside the nozzle by snapping
home the locking lever.
The LEDs in the nozzle do
not come on.
You have not attached the
nozzle to the appliance or
handheld properly.
Attach the nozzle to the appliance or
handheld properly.
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Problem Possible cause Solution
The appliance is not
charging.
The magnetic connector is
not not connected correctly
to the charging disk or the
adapter is not inserted into
the wall socket properly.
Make sure that the magnetic connector
is connected properly to the charging
disk and that the adapter is inserted into
the wall socket properly.
You have not connected the
correct adapter and cord.
Make sure that you use the correct
adapter and cord.
If you have checked the above and the
appliance still does not charge, take it to
a Philips service center or contact the
Consumer Care Center.
FC6827, FC6826, FC6823,
FC6814, FC6813: The mini
turbo brush does not
function properly.
The roller brush is blocked. Remove hairs from the brush with a pair
of scissors (see user manual).
The roller brush is blocked by
fabric or surfaces during
cleaning.
Keep the mini turbo brush aligned with
the surface and do not push the turbo
brush into soft surfaces.
The mini turbo brush is not
fully closed.
Make sure that the top and bottom
parts of the mini turbo brush are
properly connected and there is no gap
between the two parts. Check if the
locking ring is in closed position (see
user manual).
When I use my vacuum
cleaner I sometimes feel
static electricity shocks.
Your vacuum cleaner builds
up static electricity. The lower
the air humidity, the more
static electricity the
appliance builds up.
Discharge the appliance by frequently
holding the tube against other metal
objects in the room (for example the
legs of a table or chair, etc.). You can
also raise the air humidity level in the
room.
You vacuumed up fine sand,
lime or a similar substance.
This also causes static
electricity.
Empty the dust container and clean the
filter according to the instructions in the
user manual.
Error codes
Error code Meaning
E1 The appliance is stored or charged at a temperature below 5°C. Move the
appliance to a warmer room. Do not store or charge the appliance at a
temperature below 5°C or above 40°C.
E4 The roller brush in the motorized floor nozzle or in the mini turbo brush has
become blocked and cannot turn freely. Switch off the appliance and check
the roller brush for obstructions.
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English
Error code Meaning
E6 No current passes through the adapter.Check if the adapter is inserted into the
wall socket properly. If the adapter is inserted properly and the charging disk
(magnet) is attached properly and the appliance does not start to charge, the
adapter may be defective. In that case, please contact the Consumer Care
Center or take the appliance to an authorized Philips service center.
E7 You use the wrong adapter. Connect the correct adapter. If the correct adapter
does not work, please contact the Consumer Care Center or take the appliance
to an authorized Philips service center.
SE Please take the appliance to an authorized Philips service center.
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