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OWC®Jupiter™mini-SAS

Expander Rack 835

Assembly mAnuAl & user Guide

6G-ER835-xxxx

OWC Jupiter Mini-SAS tAble Of COntentS

TABLE OF CONTENTS

Firmware, images, and descriptions may vary slightly between this manual and the unit shipped. Functions and features may change

depending on the rmware version. Please visit the product webpage for the latest specications.

1. INTRODUCTION....................................................................................................................................................................................1

1.1 OWC JUPITER MINI-SAS OVERVIEW (p. 1)

1.1.1 Jupiter (p. 1)

1.2.1 Jupiter Family (p. 1)

1.2 SPECIFICATIONS (p. 2)

1.2.1 Features (p. 2)

1.2.2 Beneﬁts (p. 2)

1.2.3 Technical Speciﬁcations (p. 2-3)

1.3 SYSTEM REQUIREMENTS (p. 3)

1.3.1 Host Requirements (p. 3)

1.3.2 Supported Drives (p. 3)

1.4 PACKAGE CONTENTS (p. 3)

1.5 FRONT VIEW (p. 4)

1.5.1 Drive Trays (p. 4)

1.5.2 System Status Lights (p. 4)

1.6 REAR VIEW (p. 5)

1.7 SIDE VIEW (p. 5)

1.8 INTERNAL VIEW (p. 6)

2. SYSTEM SETUP.......................................................................................................................................................................................7

2.1 RAIL INSTALLATION (p. 7-8)

2.2 UNIT RACK INSTALLATION & REMOVAL (p. 9)

2.2.1 Unit Installation (p. 9)

2.2.2 Unit Removal (p. 10)

2.3 DRIVE INSTALLATION (p. 11)

2.3.1 Drive Installation (p. 11)

2.3.2 Drive Removal (p. 11)

2.4 CONNECTIONS

2.4.1 Data Connections (p. 12)

2.4.2 Power Connections (p. 12)

2.4.3 Service Connections (p. 12)

3. SYSTEM MAINTENANCE................................................................................................................................................................ 13

3.1 REPLACING COMPONENTS (p. 13)

3.1.1 Power Supply Unit "PSU" (p. 13)

3.1.2 Fans (p. 13-14)

3.1.3 Drives (p. 15)

3.1.4 System Controller Board (p. 16-17)

3.2 REGULAR MAINTENANCE (p. 17)

4. SYSTEM MANAGEMENT................................................................................................................................................................ 18

4.1 JUPITER COMMAND CENTER (p. 18)

OWC Jupiter Mini-SAS tAble Of COntentS

5. APPENDIX ............................................................................................................................................................................................... 19

5.1 FAQ (p. 19-20)

5.2 TROUBLESHOOTING & TIPS (p. 21)

5.3 ABOUT DATA PROTECTION (p. 21)

6. TECHNICAL SUPPORT..................................................................................................................................................................... 22

6.1 BEFORE CONTACTING TECHNICAL SUPPORT (p. 22)

6.2 TECHNICAL SUPPORT HOURS OF OPERATION (p. 22)

7. WARRANTY INFORMATION......................................................................................................................................................... 23

8. LEGAL......................................................................................................................................................................................................... 27

8.1 END USER LICENSE AGREEMENT (p. 27)

!

It is recommended that you remove all

drives from Jupiter before installing into

or removing from a rack.

!

AVOID INJURY!

- Never lift heavy equipment by yourself

- Use proper lifting techniques

OWC Jupiter Mini-SAS intrOduCtiOn

INTRODUCTION

1.1 OWC JUPITER OVERVIEW

1.1.1 Jupiter

Whether you’re an entrepreneur, IT manager, ﬁve-person design ﬁrm, or Hollywood studio, OWC Jupiter is the

perfect high-speed scalable storage solution that can grow and adapt to ever-increasing storage needs.

With Jupiter, users can now combine the highest levels of data sharing performance with the simplicity of direct

attached storage (DAS) and achieve speeds 6x faster than traditional SAN technologies. Jupiter is also easy on the

budget at a fraction of the cost of traditional SAN technologies.

1.1.2 Jupiter Family

Storage

When it comes to storage, Jupiter truly lives up to its namesake’s stature. Start with just an 8TB rack, and with its

scalability, Jupiter can be built with expander units and switches to accommodate up to 3600TB (3.6 Petabytes).

You can also utilize SSDs or hard drives to best ﬁt your storage needs. Jupiter is available as a standalone storage

solution, and as a RAID storage subsystem that supports RAID 0, 1, 5, 6, 10, 50, 60 and JBOD.

Connectivity

With Jupiter, get ready for speeds that are out of this world. Simply install the low proﬁle, two-port Jupiter

mini-SAS PCIe Card into any computer, workstation or server that accepts PCIe cards to experience the extreme

performance beneﬁts of OWC Jupiter mini-SAS enterprise-class storage. Use a single mini-SAS connection for up

to 24Gbp/s or use both connections for up to 48Gbp/s performance.

Switches

Need to expand? Connect multiple Jupiter storage systems with the powerful enterprise-class switch – available

with 8 or 16 ports. Jupiter switches feature an expansion mini-SAS port and can seamlessly integrate within an

existing Fibre infrastructure. Jupiter switches have six mini-SAS connections to connect multiple Jupiter storage

systems in a variety of ways and two host mini-SAS Connections allow you to connect to a single host system to

get peak performance.

1

OWC Jupiter Mini-SAS intrOduCtiOn

1.2 PRODUCT SPECIFICATIONS

1.2.1 Features

• 6Gb/s SAS interface

• Two x4 external mini-SAS (SFF-8088) connectors

• Utilize both connections to host for 48Gb/s of aggregated bandwidth

• Utilize one for host and the second for expansion to additional storage units

• 2U Rackmount design

• Eight 3.5" drive bays

• Supports SAS and SATA HDDs and SSDs

• Redundant (1+1) and hot swappable power supplies

• Automatic load balancing

• Hot swappable, variable speed fan modules

• System status at a glance front mounted drive, power, and fan status lights

• RAID supported via mini-SAS equipped SAS host controller cards

• RoHS compliant

• 3 year warranty with a 48 hour turnaround time

1.2.2 Beneﬁts

• High performance

• Flexible SATA+SAS array architecture optimizes cost

• 8 external high-speed SAS ports for maximum mass-storage connectivity

• SATA+SAS interconnect proven through the LSI robust serial technology

• Environmentally friendly due to low-power consumption

• Compatible with 6Gb/s and 3Gb/s, SATA and SAS, hard disk drives, solid state drives, and tape drives

1.2.3 Speciﬁcations

Technical Specications

IO Controller: LSI SAS2x36

Storage Connectivity & Rates: 8 ports, 6Gb/s SAS 2.1 compliant

SAS Bandwidth: Half duplex

600 MB/s per lane

Connectors: Two extermal mini-SAS connectors (SFF8088)

Port Congurations: Two x4 wide ports (total of eight x1 ports)

Each x4 wide port can be utilized as host connection or expansion connection

Cable Support: Passive copper

Device Support: 1024 non-RAID devices

2

OWC Jupiter Mini-SAS intrOduCtiOn

1.3 SYSTEM REQUIREMENTS

1.3.1 Host Requirements

Any SAS SFF-8088 equipped host system that supports SAS expander technology including Macs®, PCs, and

storage subsystems. A compatibility list with third party products can be found at www.macsales.com/Jupiter.

1.3.2 Supported Drives

• Up to eight 3.5” SAS or SATA drives (1.5Gb/s, 3.0Gb/s, or 6.0Gb/s)

• Up to eight 2.5” SAS or SATA drives (1.5Gb/s, 3.0Gb/s, or 6.0Gb/s) with adapter

• Drives of identical capacity / model are recommended for RAID congurations

1.4 PACKAGE CONTENTS

3

Jupiter 6G-ER835 Rack

General Specications

Front Panel Indicators: Power status, fan status

Drive Bay Indicators: Power, activity, fail

Dimensions: 3.5"(H) x 19"(W) x 23"(D)

8.89cm(H) x 48.26cm(W) x 58.42cm(D)

Rack Compatibility: Square hole and round hole mounting

Included rails supporting up to 19" (48.26cm) width and 30" (762mm) depth

Environmental: Operating

32°F to 131°F

0°C to 55°C

5 to 90% non-condensing

Non-Operating

-49°F to 221°F

-45°C to 105°C

5 to 90% non-condensing

Power Supply Unit (PSU) Specications

Type: 380W High Eciency 1+1 Redundant hot-swappable

Operating Voltage: 100~240 VAC Full Range Auto-switching

Po: 380W High Eciency 1+1 Redundant hot-swappable

Environmental: Operating

32°F to 131°F

0°C to 55°C

5 to 90% non-condensing

Non-Operating

-49°F to 221°F

-45°C to 105°C

5 to 90% non-condensing

MTBF: 223,678 hours

Eight M5 pan head screws

Twelve M5 cage nuts

Four M5 enclosure

securing screws

Two Power cables

(North America)

Flash drive containing

Jupiter manuals, drivers,

and software

Eight drive trays with

drives attached

Slide rails

Rail extensions

Mac® is a registered trademark of Apple Inc.,

registered in the U.S. and other countries

OWC Jupiter Mini-SAS intrOduCtiOn

1.5 FRONT VIEW

1.5.1 Drive Trays

Drive bay lights

SAS Drives SATA Drives

No activity:

Activity:

Drive Sleep:

Drive Fail:

Fast steady blue ﬂash

Blue ﬂash with access

Solid blue

Red

No activity:

Activity:

Drive Sleep:

Drive Fail:

Fast steady blue ﬂash

Blue ﬂash with access

Solid blue

Red

NOTE: Some SATA drives do not support drive activity status through the SATA

connector (pin 11) and will ﬂash a fast steady blue when installed into Jupiter

1.5.2 System Status Lights

The system status lights on the front upper right of the Jupiter Expander Rack provide an at-a-glance summary of

the health of the power and cooling systems inside.

In the event there is a problem with the thermal system or power system within the Jupiter Expander Rack, the

cooresponding system status light will turn from green to red.

4

Power Fans

Green:

Orange:

Red:

Status good

System startup

Power upply module failure

Green:

Orange:

Red:

Status good

System startup

Fan failure and/or high temp

OWC Jupiter Mini-SAS intrOduCtiOn

1.6 REAR VIEW

1 - Power Supply Unit (PSU) Modules

The Jupiter Expander Rack 835 has two externaly mounted redundant

and hot-swappable power supply unit (PSU) modules for increased

reliability and easy serviceability. When both modules are functioning

properly, they automatically balance the load of the entire Jupiter unit.

2 - Data Connections

The Jupiter Expander Rack 835 has two external mini-SAS (SFF-8088)

data connections. Each connection carries four SAS 6Gb/s data channels

through it. Either connection can function as a host link or an expansion

link, though one must always be a host link.

3 - Fan Modules

The Jupiter Expander Rack 835 has two externaly mounted swappable

fan modules for easy serviceablity.

4 - Power Switch

The Jupiter Expander Rack 835 has a rear mounted and easily

accessible power switch.

5 - Top Cover Thumbscrew

This screw must be loosened in order to remove the top cover for

servicing.

6 - Service Port

The Jupiter Expander Rack 835 has an RS-232 serial port for service.

This port is generally not used as all service tasks can be done via the

Jupiter Command Center application.

1.7 SIDE VIEW

Side view with rail attached

Side view with rail removed

31

5 4

263

5

OWC Jupiter Mini-SAS intrOduCtiOn

1.5 INTERNAL VIEW

1 - Backplanes

2 - Backplane mini-SAS Connections

3 - System Board mini-SAS Connections

4 - Fan Modules

5 - System Board

6 - Mini-SAS Data Cables

4

4

5

6

3

1

2

6

6

OWC Jupiter Mini-SAS SySteM Setup

2.1 RAIL INSTALLATION

The Jupiter Expander Rack 835 storage system comes with rack mount slide rails attached to the sides of the unit

and the necessary screws and cage nuts for installing into 4-post square-hole rack systems. To install the slide rail

brackets into your rack, do the following:

1. The Jupiter Expander Rack 835 requires two

rack units of space, take note of which units

on your rack that you will install Jupiter into.

2. Install the included cage nuts into your rack

using Figure 2.1a as a guide for cage nut

placement within the 2U's that have been

designated for Jupiter.

3. On the Jupiter unit, remove the securing

screw from the rail on the left and right sides

as seen in Figure 2.1b.

4. Once the securing screws have been

removed, remove the rail arm from the Jupiter

unit by sliding it toward the rear of the unit as

seen in Figure 2.1c. When the rail arm stops,

push the release tab while continuing to slide

the rail arm oﬀ. After removing the rails, set

them aside taking note of the side from which

they were removed.

5. Remove the rail arm extensions from the

accessories box and match them to the

rails. Use Figure 2.1d as a guide for proper

matching of rails and the extension pieces.

SYSTEM SETUP

Front Placement Rear Placement

Figure 2.1a

Figure 2.1d

Right Rail

Left Rail

Extension

Left Rail

Shorter gap Shorter gap

Right Rail

Extension

Figure 2.1b

Securing screw

Figure 2.1c

Push to release

Slide

7