OWC Mercury Elite Pro Dual Manuel utilisateur

Mercury Elite®Pro Dual

ASSEMBLY MANUAL & USER GUIDE

™

MERCURY ELITE PRO DUAL TABLE OF CONTENTS

TABLE OF CONTENTS

INTRODUCTION ...............................................................................................1

1.1 MINIMUM SYSTEM REQUIREMENTS

1.1.1 Apple® Mac® Requirements

1.1.2 PC Requirements

1.1.3 Supported Drives

NOTE: Boot Camp not supported using the Thunderbolt connection.

1.2 PACKAGE CONTENTS

1.3 ABOUT THIS MANUAL

1.4 FRONT VIEW

1.4.1 LED Indicators

1.5 REAR VIEW

1.5.1 Rear Features

1.5.2 Connectivity Notes

DEVICE SETUP...................................................................................................4

2.1 QUICK START

2.2 ASSEMBLY

2.3 RAID SETTINGS

2.3.1 Changing the RAID Mode

2.3.2 RAID Modes

2.4 DRIVE FAILURE

2.4.1 Drive Replacement

2.4.2 Rebuilding a RAID 1

SUPPORT RESOURCES................................................................................12

3.1 FORMATTING

3.2 UNMOUNTING DRIVES

3.3 TROUBLESHOOTING

3.4 ABOUT DATA BACKUP

3.5 DATA MIGRATION

3.6 CONTACTING TECHNICAL SUPPORT

MERCURY ELITE PRO DUAL INTRODUCTION

INTRODUCTION

1.1 MINIMUM SYSTEM REQUIREMENTS

1.1.1 Apple® Mac® Requirements

• USB 2.0: OS X® 10.2 or later

• USB 3.0: OS X 10.6 or later

• Thunderbolt™ port: OS X 10.6 or later

1.1.2 PC Requirements

• USB 2.0: Windows® XP or later

• USB 3.0: Windows XP or later

• Thunderbolt port: Windows 7 or later

NOTE: Boot Camp not supported using the Thunderbolt connection.

1.1.3 Supported Drives

• 3.5”SATA hard drives

NOTE: Drives of identical model and capacity are required for RAID 0 and RAID 1.

1.2 PACKAGE CONTENTS

Mercury Elite Pro Dual Power Supply and

cable

Thunderbolt cableUSB 3.0 (Standard-A

to Standard-B) cable

1.3 ABOUT THIS MANUAL

Firmware, images, and descriptions may vary slightly between this manual and the unit

shipped. Functions and features may change depending on the ﬁrmware version. Please

visit the product webpage for the most recent product speciﬁcations.

MERCURY ELITE PRO DUAL INTRODUCTION

1.4 FRONT VIEW

1.4.1 LED Indicators

Power — This LED will emit a solid blue light

when the Elite Pro Dual is on. During drive

activity the LED will blink blue steadily, and

during a rebuild the LED will pulse blue slowly.

HDD1/HDD2 — These LEDs represent

the two hard disk drives (HDDs) inside the

enclosure. During normal activity, these LEDs

will remain oﬀ. If one of the hard drives inside

the enclosure fails, or if one of the drives is

removed without the RAID mode being reset,

the corresponding LED will blink red.

1.5 REAR VIEW

Power HDD2HDD1

MERCURY ELITE PRO DUAL INTRODUCTION

1.5.1 Rear Features

1. USB 3.0 port — Attach the included USB 3.0 (Standard-A to Standard-B) cable here.

2.Conrm button — Press this button to conﬁrm a newly selected RAID mode.

3. RAID dial — Adjust the position of the dial to change to a new RAID mode.

4. Thunderbolt ports — Attach the included Thunderbolt cable to one of these ports

and to your computer, or to another Thunderbolt device. Use the other Thunderbolt

port to add more Thunderbolt devices to the chain.

5. Power input — Connect the included power supply here.

6. Kensington® Security Slot — Connect a security tether here.

1.5.2 Connectivity Notes

• Only one interface (USB 3.0 or Thunderbolt) at a time can be used.

• Thunderbolt device chains can support up to six Thunderbolt devices.

• There is no power switch on the Mercury Elite Pro Dual. As long as the power supply is

connected, the device will turn on when it receives a data signal through the interface

cable (USB 3.0 or Thunderbolt). If there is no interface cable connected, or if the

computer is oﬀ or in a sleep or hibernation mode, the device will turn oﬀ.

• For the safe removal of your drive and to assure that no data is lost, always eject or

unmount the drive from your operating system before unplugging the drive.

• In order for the computer to access volumes larger than 2TB, the operating system

needs to support large volumes (e.g., Windows Vista or OS X 10.4 and above).

MERCURY ELITE PRO DUAL DEVICE SETUP

DEVICE SETUP

2.1 QUICK START

If you purchased the OWC Mercury Elite Pro Dual as an empty enclosure, proceed to Section

2.2, Assembly. If you purchased the enclosure with drives already installed, the OWC Drive

Guide formatting utility has been installed. Follow these steps to use the OWC Drive Guide

to format your drives for Mac (OS X 10.4 and later) or Windows (XP and later).

1. Plug in the device, then connect it to your computer using the proper cable. If you prefer

to use a diﬀerent formatting utility, do so at this time, skipping the remaining instructions.

2. Your drive will show up as “OWC SETUP”. Open your drive to view its contents.

3. Double-click the OWC Drive Guide application.

4. Follow the simple on-screen instructions to complete the formatting process.

5. Once the formatting is ﬁnished the drive is ready to use.

2.2 ASSEMBLY

NOTE: The following assembly instructions are written for users who purchased the Mercury

Elite Pro Dual as an empty enclosure. The instructions show how to open the Mercury Elite

Pro Dual in order to install drives. If you purchased the Mercury Elite Pro Dual with drives

already installed, opening the Mercury Elite Pro Dual before the expiration of the

original warranty will VOID the warranty. If you wish to remove or replace the drives

after the expiration of the original warranty, you may do so at that time.

1. Remove the Mercury Elite Pro Dual from the retail box and the protective plastic bag.

Set the Mercury Elite Pro Dual on its side and look at the bottom of the enclosure. Use a

Phillips screwdriver to remove the two screws, as circled below in red.

MERCURY ELITE PRO DUAL DEVICE SETUP

2. Once the two screws have been removed,

slide the inner chassis out of the front of the

outer enclosure, as shown to the right. Start

by pushing on the rear of the inner chassis,

then when you are able to get a grip on the

front grill of the inner chassis, pull it the rest

of the way.

3. When removed from the outer enclosure, the inner chassis will appear as shown below.

Remove the packet of screws and use the screws as directed later in the assembly

instructions. Note that the plastic shield over the circuit board is there by design and

should not be removed.

MERCURY ELITE PRO DUAL DEVICE SETUP

4. Install the lower hard drive (HDD2), as shown below. Slide the SATA connector on the hard

drive into the black SATA connector circled in red. Make sure the drive is ﬁrmly seated in

the black SATA connector before proceeding.

5. Install the upper hard drive (HDD1), as shown below. Insert the SATA power and SATA data

cables from the Mercury Elite Pro Dual into the SATA connector on the hard drive (NOTE:

do not twist the black SATA data cable. Doing so could cause instability in the connection),

then slide the hard drive to line up the screw holes in the hard drive with those on the

inner chassis. Make sure the SATA connectors are seated ﬁrmly before continuing.

MERCURY ELITE PRO DUAL DEVICE SETUP

6. Using eight of the larger screws from the packet you removed from the inner chassis,

fasten the hard drives into the inner chassis. There are four screw holes on each side of the

inner chassis, as circled below in red.

7. Note that while the inner chassis can slide into both sides of the outer enclosure, there is

only one correct way that will allow the screw holes to line up correctly. To determine the

correct orientation of the outer enclosure with the inner chassis, turn the outer enclosure

on its side and look at the bottom. As shown below, the screw holes at the front of the

outer enclosure are close to the silicone feet. The screw holes at the rear of the outer

enclosure are farther away from the silicone feet.

REAR FRONT

MERCURY ELITE PRO DUAL DEVICE SETUP

8. Once you have determined the correct

orientation, slide the inner chassis back

into the outer enclosure, as shown to

the left.

9. Once the front grill of the inner chassis sits ﬂush with the edge of the outer enclosure, turn

the Mercury Elite Pro Dual on its side again to look at the screw holes on the bottom. You

should be able to see that the screw holes in the outer enclosure line up with the screw

holes in the inner chassis. Use the four smaller screws to fasten the inner chassis to the

outer enclosure, as shown below.

The assembly of the Mercury Elite Pro Dual is now complete.

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