Overland Storage REO Series Manuel utilisateur

REO Series

Remove and Replace

Disk

Important Reminders

IMPORTANT: Be sure to follow Electrostatic Discharge

(ESD) and safety procedures when working on this and

other Overland

WARNING: Improper installation might result in

damage to this part or the appliance, which will

void the current warranty.

CAUTION: When installing a replacement part, always

be sure the replacements have acclimated to room

temperature (test by touching) before beginning the

remove and replace procedure.

CAUTION: To avoid loss of data, on the REO 4000,

9000, 9100 (and in rare cases the 4500) each

new disk must occupy the same slot as the disk

it is replacing.

Overview & Managed Hot Swap Preparation

About REO Disks

CAUTION: If all drives are replaced at once, all data is

lost and the RAID needs to be rebuilt. See your REO

Setup Guide for rebuild help.

REO appliances are equipped with Serial ATA disks

mounted in disk carriers that are accessible through the

front of the enclosure. By using the applicable features in

the REO GUI, you can remove and replace a disk without

powering down the appliance. This is known as

performing a managed hot swap of a disk.

Managed Hot Swap Preparation

1. Make sure that none of the initiators (servers) have

active connections with the appliance.

2. In the REO GUI, locate the disk identification and

removal page associated with the REO software version

in use.

•Version 2.5.0 or later: Internal Disk Management

page.

•Version 2.4.0 or earlier: Physical Volume

Management page.

3. Using the appropriate GUI page, locate the applicable

disk and click the “Remove” button next to it.

NOTE: If you are using REO software version 2.2 or later,

the applicable disk might be listed in the FREE DRIVE

POOL section of the page and might not have a

corresponding Remove button.

a. On the Internal Management or Physical

Volume page, note the disk location.

b. Click the Remove button (if applicable).

c. Click OK when the confirmation message appears.

The managed hot swap preparation is now complete.

REO 9100 Disk Carrier REO 9100 Disk

REO 4500 Disk Carrier REO 4500 Disk

REO 1000 and 1500

Figure 1. REO 1000: No “Replace in Same Slot Number” Requirement

Figure 2. REO 1500: No “Replace in Same Slot Number” Requirement

IMPORTANT: The REO 1000 and 1500 do NOT require new disks to be placed back in the same slot number as the old.

Remove Disk

1. (1500 only) Unlock the carrier.

Use a screwdriver to turn the lock on the disk carrier

lever counter-clockwise to the angled “unlocked”

position (Figure 3).

Figure 3. Lock and Unlock Positions

2. Remove the disk.

a. On the front of the disk carrier, press the lever

release button to the right (Figure 4).

b. Use the lever to pull the carrier and disk

out of the slot (Figure 4).

Figure 4. Remove Carrier

3. Remove the old disk from the carrier

a. Remove the four screws that hold the disk in the

carrier (Figure 5) and set the screws aside.

Figure 5. Remove Screws

b. Remove the disk and set it aside.

Replace Disk

1. Attach the new disk to the carrier.

Insert the new disk in the carrier and secure it using

the previously removed screws.

2. Insert and latch the carrier.

a. Making sure the carrier lever is in it’s fully open/

extended position, place the carrier into the SAME

SLOT NUMBER from which it was removed.

b. Slide the carrier to the back of the slot, and as it

reaches the back press the lever in until it clicks

(locks). Pressing the lever in draws the carrier fully

into the slot and locks it in place.

3. (1500 only) Lock the carrier (Figure 3).

Setup Disks

On the Internal Disk Management (version 2.5.0 or

later) or Physical Volume Management (version

2.4.0 or earlier) page, click the applicable Add,

Rebuild, or Create button, depending on what version

of software you are using and in what configuration.

For help, see your REO Setup Guide.

Return Removed Parts to Overland

Place the removed part in the replacement part’s box, then

follow directions included on the box for returning parts to

Overland Storage.

00 01 03 04

1234

Unlocked Locked

b. Pull Disk Carrier Out

a. Release Button

REO 4000 and 4500

Figure 6. REO 4000: MUST Place Disks Back in Same Slot Number

Figure 7. REO 4500: No “Replace in Same Slot Number” Requirement

CAUTION: In the REO 4000, note the slot number of the disk being removed. To avoid data loss, the new disk must be placed

back in this same slot number. The REO 4500 (and 4500x) does not require new disks to be placed back in the same slot

number as the old except in extremely rare cases (when multiple 4500/4500x chassis are being replaced).

REO 4000 Remove Disk Carrier

1. Remove the faceplate.

2. Remove the carrier.

a. Unlock the disk carrier by compressing the

slide lock (Figure 8).

Figure 8. REO 4000 Disk Carrier

b. Swing the front panel outward and remove

the carrier.

REO 4500 Remove Disk Carrier

1. Unlock and release the carrier lever (Figure 9).

a. Turn the carrier lock screw 45 degrees left.

b. Push the lever release button to the right.

Figure 9. REO 4500 Disk Carrier

2. Use the lever to pull the carrier out of the slot.

Remove Disk from Carrier.

a. Remove the screws that hold the disk in the carrier

(Figure 10) and set the screws aside.

Figure 10. Remove Screws

b. Remove the disk and set it aside.

Replace Disk (4000/4500)

IMPORTANT: While the REO 4000 carrier has four screws,

the 4500 disk carrier has five screws. On the REO 4500

you MUST first screw in the center screw (on the side that

has three screws) then screw in the other four.

1. Attach the new disk to the carrier (Figure 11).

Figure 11. REO 4500: Attach Center Screw FIRST

Place the new disk in the carrier and secure it using

the previously removed screws.

2. Insert the carrier into the slot.

3. Push firmly on both sides of the carrier to ensure that

the latch and connector are fully seated.

4. (4000 only) Reattach the faceplate.

Setup Disks

On the Internal Disk Management (version 2.5.0 or

later) or Physical Volume Management (version

2.4.0 or earlier) page, click the applicable Add,

Rebuild, or Create button, depending on what version

of software you are using and in what configuration.

For help, see your REO Setup Guide.

Return Removed Parts to Overland

Follow directions included on the box for returning parts

to Overland Storage.

00 01

02 03 04

05 06 07

1234

5678

Slide Lock

Push

Unlock

Right

4500 Only: Attach Center Screw FIRST

REO 9000 and 9100

Figure 12. REO 9000 & 9100: MUST Place Disks Back in Same Slot Number

CAUTION: Note the slot number of the disk. In the REO 9000 and 9100, to avoid data loss, the new disk must be placed back in

the same slot number as the old.

Remove Disk

NOTE: While the REO 9000 has a faceplate in front of the disks

that must be lowered to access the disk carriers/disks, the REO

9100 does not have a faceplate.

1. Remove the faceplate (9000 only-see note above).

Loosen the two thumb-screws on the front panel

faceplate, and remove the faceplate covering the disks/

disk slots.

2. Remove the carrier.

a. On the front of the disk carrier, press the lever

release button to the right (Figure 13).

b. Use the lever to pull the carrier and disk

out of the slot.

Figure 13. REO 9100 Disk Carrier (9000 is Similar)

3. Remove the disk from the carrier.

Remove the four screws that hold the disk in the carrier

and set the screws aside (Figure 14).

Figure 14. Remove Screws

c. Remove the disk and set it aside.

Replace Disk

1. Attach the new disk to the carrier.

Insert the new disk in the carrier and secure it using

the previously removed screws.

2. Insert and latch the carrier.

a. Making sure the carrier lever is in it’s fully open/

extended position, place the carrier into the SAME

SLOT NUMBER from which it was removed.

b. Slide the carrier to the back of the slot.

c. As the carrier reaches the back of the slot, press the

lever in until it clicks (locks). Pressing the lever in

draws the carrier fully into the slot and locks the

carrier in place.

3. Reattach the faceplate (9000 only).

Setup Disks

On the Internal Disk Management (version 2.5.0 or

later) or Physical Volume Management (version

2.4.0 or earlier) page, click the applicable Add,

Rebuild, or Create button, depending on what version

of software you are using and in what configuration.

For help, see your REO Setup Guide.

Return Removed Parts to Overland

Place the removed part in the replacement part’s box, then

follow directions included on the box for returning parts to

Overland Storage.

b. Pull Disk Carrier Out

a. Release Lever

Additional Help

You can get additional technical support on the Internet at http://support.overlandstorage.com,

or call 1-877-654-3429 (toll-free U.S. & Canada), +44 (0) 118-9898050 (Europe), or

001-858-571-5555 x5 (International).

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