Oticon Real Series Manuel utilisateur

oticon.com

Phone:877.310.9681 | Fax:732.764.9133

Eective May 2023

Oticon Real™:

• Powered by Polaris R™with RealSound Technology™featuring:

MoreSoundIntelligence™2.0with Wind&HandlingStabilizer,MoreSoundAmplier™2.0

withSuddenSoundStabilizerandMoreSoundOptimizer™

• Choice of exible tting options withrechargeableandnon-rechargeable

miniRITEandminiBTEmodels

• Gives patients the support they need toeasilycontrolandpersonalizetheir

hearingaidswith OticonCompanion,thenewall-in-oneapp solutionwhichincludes

RemoteCareprogramming

Oticon Government Services

Pocket Guide

Experience the real sounds of life

Demo Instrument options:

With OticonRealdemoinstruments, weoeravariety ofcolors

(OliveGreen,Black, Chestnut Brown andChroma Beige).Wewillask

for thecolor ofinstrument,receiver sizeand strengthas well as

yourchoiceofdome.

Call us toreceiveyour demo instruments! 8 7 7. 310. 9 68 1

DidyouknowthatOticonReal

demoinstrumentsarenowavailable

forVAAudiologists?

To receive demo instruments, contact the

Government Services team — see pages 71–72 or

call us at 877.310.9681

Tableofcontents

4What’snewandwhat’son contract

8QuickGuides

8 Genie2QuickFittingGuide

12 MoreSoundIntelligence

16 CROSandCROSPX

20 RemoteCare

25 ROESCodesforearmoldsand receivers

30 Oticonchargers

32 Companionapp

35 Two-wayhands-freecommunication

foriPhoneandiPadaccessories

36 Accessories

55 Firmwareupdatebenets

56 Pricingandparts

66 Programming

71 Oticonteam

In addition to all the tabbed sections, here is

where to nd more:

NEW

Instruments

Oticon CROS Family Compatibility

Oticon CROS (312 zinc-air) and

Oticon CROS PX (rechargeable)

Polaris R™Polaris™Velox S™

OticonReal

miniRITER OticonMore

miniRITER Opn S

miniRITER Opn SBTEPP

OticonReal

miniRITET OticonMore

miniRITET Opn S

miniRITET XceedBTESP

OticonReal

miniBTER OticonMore

miniBTER OpnS

miniRITE XceedBTEUP

OticonReal

miniBTET OticonMore

miniBTET OpnPlay

miniRITET

RITE Fitting Ranges

BTE Styles

OticonReal1 miniBTER

(lithium-ion)

OticonMore1 miniBTER

(lithium-ion)

OticonReal1 miniBTET

(312zinc-air)

OticonMore1 miniBTET

(312zinc-air)

OpnS 1BTE

PlusPower 13 Xceed1 BTE

SuperPower 13 Xceed1 BTE

UltraPower 675

Real, More, Xceed, CROS & CROS PX

CO79

HearPink*

BTE Fitting Ranges

RITE Styles

OticonReal 1miniRITE R*(lithium-ion)

OticonMore 1miniRITE R*(lithium-ion) Oticon Real1 miniRITET* (312zinc-air)

OticonMore 1miniRITE T*(312 zinc-air)

RITE Styles

OticonCROS (312zinc-air)**

OticonCROS PX(rechargeable)**

Hook

CordaminiFit

Powerthin tube

CordaminiFit

standardthin tube

*Available for Oticon Real, Oticon More and CROS PX only. **Available for Oticon Real miniRITE R only

**Availablein ROES with60 and 85

receiver.OticonCROSandCROS PX

arenot compatiblewith Oticon Own

Custominstruments

*includesTelecoil andToggleSwitch

RITE and BTE Instrument Colors

CO93

ChestnutBrown

CO94

Terracotta

CO90

ChromaBeige

-10

100

110

120

125 Hz

250 500 1k 2k 4k 8k

dB HL

100

110

120

130

125 Hz

250 500 1k 2k 4k 8k

dB HL

100

110

120

130

125 Hz

250 500 1k 2k 4k 8k

dB HL

RITE&BTEInstruments

Custommold, Bass

&Power dome

PowerReceiver

Mold

OpenBass/

Opendome

CO91

SilverGrey CO92

SteelGrey

CO44

Silver CO63

DiamondBlack

NEW

COLOR

C114

OliveGreen**

-10

100

110

120 125 Hz

250 500 1k 2k 4k 8k

dB HL

-10

100

110

120 125 Hz

250 500 1k 2k 4k 8k

dB HL

-10

100

110

120 125 Hz

250 500 1k 2k 4k 8k

dB HL

-10

100

110

120 125 Hz

250 500 1k 2k 4k 8k

dB HL

-10

100

110

120 125 Hz

250 500 1k 2k 4k 8k

dB HL

Instruments

OticonOwn1CustomInstruments

IIC CIC ITC ITEHS ITEFS

-10

100

110

120

125 Hz

250 500 1k 2k 4k 8k

dB HL

-10

100

110

120

125 Hz

250 500 1k 2k 4k 8k

dB HL

OticonOwn1 ITCITE

FittingRange 75,90 OticonOwn 1ITCITE

FittingRange 75,90, 100

-10

100

110

120

125 Hz

250 500 1k 2k 4k 8k

dB HL

-10

100

110

120

125 Hz

250 500 1k 2k 4k 8k

dB HL

OticonOwn1 ITCITE

FittingRange 75,90 OticonOwn 1ITCITE

FittingRange 75,90, 100

Firmware number New functionality/improvements

1.0.2 • Streamingandhearing instrumentperformance

improvements

Toensurethat your patient's aids have thelatestfirmware, please connect the devicestoGenie 2.

IIC CIC ITC ITE HS ITE FS

Battery 10 10 312 312 312

Fittinglevels

NFMI -• (ROES) • • •

2.4GHz - - • (ROES) • (ROES) • (ROES)

Microphones 1 1 2 2 2

Push-button -o o o o

VolumeWheel - - o o o

Telecoil - - o†o†o†

AutoPhone - - - - -

•Standard oOption o†Notpossibletocombine2.4GHzandtelecoil -Unavailable

OticonOwnoptions*

*Optionsavailablespacepermittingand maynotbeavailableon allmodels.

Visual indicators Retention

ColorDots CanalLock(CIC/ITC/HS)

Initialson shell HelixLock(CIC/ITC/HS)

Nameon shell(Name ifpossible,otherwiseinitials) ClothingLoop(N/AforIIC/CIC)

CanalTips Red/Blue HeavyClothingLoop

(N/AforIIC/CIC)

L&Ron Shell

Removal Shell Finish

RemovalCord(STDforIIC/CIC) HardCoat(Standard)

HeavyRemovalCord(N/AforIIC) SoftCoat

LargeBallRemovalCord MatteFinish

Tactile / Other

RaisedPush Button Batterydoor indicator

RaisedVolumeWheel Door hooks(N/A forIIC)

LargeVolumeWheel Extendedreceivertubing

(N/AforIIC)

Raised,LargeVolumeWheel

Largeball Raised push button

Initialson shell Clothingloop

Custom instrument shell and faceplate colors

C001

Beige CO04

DarkBrown

CO03

MediumBrown

CO02

LightBrown C005

Black

Transparent* Red* Blue*

*Notavailableasafaceplatecolor.

QuickFitGuides

Genie2—Quickttingguide

Selection Screen — Acoustics

Clickingon the lefttask pane optionlabeled Acoustics allowsforthe

opportunityto change the selectedearpiece.Pleasenote,ifanearpieceis

changed,besuretore-prescribesettingsatthebottomofthescreen.

Fitting Screen

Thettingtoolsinthelefttaskpanemakekeytting featureseasily

accessible and convenient. Real time adjustment of gain, adaptation

managerand compressioncan be made in the Fine-tuning option.

TheFitting Assistant option,locatedinthelefttaskpanel,makesiteasier

toconductnetuningbyprovidingpre-programmedttingadjustmentsfor

commoncomplaints—includingadjustmentstooptionsintheMoreSound

Intelligence™2.0screen.

Navigation Bar and Welcome Screen

InordertonavigatethroughtheGenie2software,followthe navigationbar

atthetopofthescreen,workingfromlefttoright.Thisbaralsocontains

theSave and Exit button,Connect buttonwith selectedprogrammer,

informationaboutthehearingaidandnoticationicon.

TheWelcomescreenallowsforconnectingtoinstrumentsorsimulatingatting.

Selection Screen

DierentFamilies,Styles,andFeaturesmaybe selectedwhile runninga

simulation.Theabilitytoviewthetting levelforminiRITE and custom

instrumentsislocatedin the middleofthescreen.Additionally,OticonReal

isnowavailabletoselectandtin Genie2 | 2023.1.

Thebarsbeside thehearing aid(s) willbecomegreenonceconnected.

QuickFitGuides

Fitting Screen — Oticon Real Environments and

Conversation Activity tools

TheEnvironments toolisanewfeatureintheData Logging sectionin the

software.The datadisplayedshowstheamountoftime spentineachtypeof

environment(Simple, Moderateand Complex)fromone tting tothenext.

TheConversation Activity toolis a new tooldesigned tohelp geta better

understandingofhowa patientisengaging in differentkindsofsound

environments.Thisfeatureis locatedin the Data Logging sectionand

showsconversationactivity per environment and per usage period.

End Fitting Screen — Accessories and Save and Exit

Compatibleaccessoriesandgeneralhearingaidinformationarelocatedon the

landingpagefortheEndFittingscreen.

Accessoriesarepairedoutsideofthesoftware.Ifaccessorieshavebeen

previouslypaired,therewillbearedand/orblueindicatorabovethe accessory

imagethathasbeensuccessfullypaired.

ClickSave and Exit tosavethesessionandexitthe software.Note: Settings

areautomaticallysavedintheinstrumentsduring the Programmingprocess.

End Fitting Screen — Buttons and Indicators and Batteries

Buttons and Indicators canbe accessedviathelefttaskpane.LEDoptions

undertheVisual Indicators tabcan be programmedfortheminiRITER,

miniRITET,miniBTERandminiBTET.OticonRealoersthe optiontochoose

Voice notications asan alternativetothetonalnotications,forthe

lowbatteryindicator.Thechoicebetweenspokenandtonalindicatorsis

congurableinthettingsoftware.

WhenttingminiRITERandminiBTER rechargeablelithium-ionhearingaids,

theBatteries optioncanbeselectedfromthelefttaskpanetoseeCurrent

Battery Level (currentchargeinhearingaids)andoverallBattery Health.

Fitting Screen — Oticon Real features:

SuddenSound Stabilizer and Wind & Handling Stabilizer

SuddenSound Stabilizer isa newfeatureforOticonRealinstrumentsthat

eectivelyaddressessudden sounds, while preservingspeechintelligibility.

Thisfeaturecan be foundintheFine-tuning screen,undertheSuddenSound

Stabilizertab,whereclinicianscanselecttheappropriatesettingforsudden

sounds,rangingfromOFFtoMax.

OticonRealalsohasWind & Handling Stabilizer,whichhelps clean up

theinput bydetectingthen reducingnoise caused bywind or handling

noise. This feature canbefoundintheFittingstep,under Automatics.Itis

recommendedtoleavethisfeatureon.

NEW

10 11

MoreSound Intelligence in

2 microphone instruments*

MoreSound Intelligence (MSI) is a groundbreaking

BrainHearing™technology that provides access to the

full sound scene with clear contrast and balance.

Itincludesacombinationoftechnologiesdesignedtoprocessthe

soundscenewith precision.As partofthenoisereductionsystem,

MSIutilizesanon-boardDeepNeuralNetwork(DNN) thatwastrained

on12millionreal-lifesoundscenessoitcouldlearnthewaythebrain

doesnaturally.TheDNNallowsthesounds oftheworldtobehandled

preciselyandautomaticallyallowingpatientstomoveseamlessly

acrosslisteningenvironments.

*MoreSoundIntelligence2.0is afeatureinOticonReal.

MoreSound Intelligence at initial tting

AdjustingEnvironmentalConguration:Whenissupportneeded?

Thetarget istherecommendedsettingandagreatstartingpointfor

patients.Werecommendsettingthe EnvironmentalCongurationduringyour

patient’s initial tting appointment.

A. Environmental Conguration

B C

ImagesinthisguidedepictMoreSoundIntelligence2.0/MoreSoundIntelligence

forOticonReal1,More1,anddual-microphoneOwn1devices.

Allowsforsettingthe hearing aids todetermineWHEN patientsneed more

support(directionalityandnoisereduction).

• Ask patient: “Inwhichsituationsdoyound it dicult tohear”or

“Whendonoisysituationsgofromeasytodicultforyou?”

• Movegrayslider bar based on their responsebyclicking on the leftorright

arrow.Basedonthepatient'sresponse,thelightgrayindicateseasier

environments,dark grayindicatesmoredicultenvironments.

Thosewithpoorspeechdiscriminationscoresmaybenetfrommore

separationofspeechandnoise—movingsliderbartoleft.

1312

B. Easy Environment

ThesehandlesdetermineHOW MUCH supporta patientwillhaveineasy

environments(lightgray)

1.Neural Noise Suppression — Easy

- Amountofnoisesuppressionforeasysituations(lightgray).

- Choosethiscontrolifpatientsarestrugglinginsituationsthatare

consideredmoresimpleenvironments.

Ask patient: Doyoundbackgroundsoundstobedisturbing

sometimes,eveninquietersituations?

2.Virtual Outer Ear — Easy

- Compensatesforloss ofpinnaeect.

- Choosethiscontrolshouldthepatientwantmore/lessofafront

focus.

- OptionsforVirtualOuterEarineasyenvironments:

- Aware

- Balanced

- Focused

Ask patient: Doyouwanttobeveryawareofallsoundsaroundyouor

focusabitmoreonsomeoneinfrontofyouinquietersituations?

MoreSound Intelligence at follow-up appointment

AdjustingEasyand Dicultenvironments:Howmuchsupportisneeded?

ThesehandlesdetermineHOW MUCH supporta patientwillhaveindicult

environments(dark gray)

3.Neural Noise Suppression — Dicult

- Amountofnoise suppressionfordicult situations(darkgray).

- Choosethiscontrolifpatientsarestrugglinginmorecomplex

environments.

Ask patient: Doyoundbackgroundsoundstobedisturbingwhen

therearemanysounds aroundyou?

4. Sound Enhancer — Dicult

- Allowsforadditionalboostfrom1000–4000kHzwhenMSIisactively

workingtocontrolnoiseindicultenvironments.

- Choosethiscontrolshouldpatientswantmoresupportindicult

environments.

- OptionsforSoundEnhancerfordicultenvironments:

- Detail

- Balanced

- Comfort

Ask patient: Whenlisteningtospeechindicultsituations,areyou

sometimesoverwhelmedordoyouprefertohavemorespeech detail?

C. Dicult Environment

14 15

TheOticonCROS transmittercoupled with a compatible Oticonhearingaid is a

solutionforpeople with single-sided deafness (SSD).

ACROSfitting is appropriatewhen hearing on the betterear is normal, whereasa

BiCROSfitting is appropriatewhen hearing on the betterear is impairedandhearing

lossmustbecompensatedfor.

Inthisguide,both fitting scenariosare described in a few simple steps.

Formore informationon CROS transmittersgo to:oticon.com/solutions/cros

1. Placethe transmitterandreceivinghearingaidwithin20–30cm (8–12 inches) of

eachotheron a table or on the client’s ears.

2. Family/Selection step:

Detect thehearingaidonthebetterear. If the hearing aid familyand/or style

supportsaCROSfitting, the CROStransmitter will appearforselection in the

Stylelistfortheotherear.

TheCROStransmitterexistsas a miniRITE T and miniRITE R style.

Oticon CROS & CROS PX

QuickFittingGuide Oticon CROS & CROS PX

QuickFittingGuide(cont'd)

3. Selection step:

SelectCROStransmitterfor the non-hearingaidear. The CROStransmitter and

receivinghearing aid will pair onceyouproceed withthefittingsession.

Please Note: The CROStransmitterisnot detectedorconnectedtothe software,

butitisactivelystreamingthroughout the fitting. Makesure bothdeviceshave

freshbatteries (orarefully charged) and areturned on.

4. Fitting step:

Thepatientcannowhear streamedsoundfromthe CROS transmitterin the

receivinghearing aid.

Checkactive streamingbyrunningyourfingeralongthetransmittermicrophone

andlistenfor themicrophoneactivity in the receivinghearing aid.

5. Fitting step:

Gotothe CROS/BiCROStabintheleft taskpane toselect a mode: BiCROS, CROS,or

NoCROS/BiCROS.

Theselectionofmode controls whichmicrophonesare in use. Itispossibleto

createseveral programsin the hearing aid, eachwithitsown mode.

Oticon CROS Family Compatibility

Oticon CROS (312 zinc-air) and Oticon CROS PX (rechargeable)

Polaris R Polaris Velox S

OticonRealminiRITE R OticonMoreminiRITER OpnS miniRITER OpnS BTEPP

OticonRealminiRITE T OticonMoreminiRITET Opn SminiRITE T XceedBTESP

OticonRealminiBTER OticonMoreminiBTER OpnS miniRITE XceedBTEUP

OticonRealminiBTET OticonMoreminiBTET Opn PlayminiRITET

16 17

6. Fitting step, CROS mode:

Askyourpatientto listentothe sound comingfromthe right

andleftsides to determine theappropriatetransmissionlevel. In CROSmode,

thehearingaidmicrophoneis offbydefault.

InFine-tuning,chooseanappropriateadaptationstep(1,2 or 3) and adjust the

overall gain ofthe transmittedsignalasneeded.

Gotostep 8.

7. Fitting step, BiCROS mode:

Itispossibletoadjust the CROSinputlevelor balance ofsound coming fromthe

CROStransmitter versusthe receivinghearing aid where themicrophoneis on

by default.

Thebalancetrimmer adjusts the CROStransmitter input levelin2 dB steps.

Asadefault,itisset to0,meaningequal sound from the transmitter and receiver,

respectively, entersthe ear canal.

Thereceiverinput level is fixedbut can be adjustedintheoverallgaininthe

Fine-tuningtab.

Oticon CROS & CROS PX

QuickFittingGuide(cont'd)

8. End Fitting step:

Itisnotpossible toconfigurebuttons and indicatorsfortheCROStransmitter,

butundertheOperatePush-button tab,it is possible toseehowbuttons are

configuredonthetransmitter.

Beawarethatbeeps areconfiguredto be High Frequencyfortransmitter alerts,

whereasreceiving hearingaidalertsareMedium Frequencybydefault.

Ifnochangestobeeps aremadebythehearingcareprofessional,beeps

willsounddifferentfrom thetransmitter versusreceivertohelp the patient

distinguishbetweenthetwo moreeasily.

9. Save and Exit.

Genie 2 features without CROS transmission

WhenperformingFeedbackAnalyzer,In-situ AudiometryandTechnical

Measurements,the CROStransmission is notavailableto ensurethat the

transmissiondoes not interfere with themeasurements.

CROStransmission continuesafter exitingthesefunctionsinGenie 2.

Oticon CROS ttings and Real Ear Measurements (REM)

To objectivelyverifyhowthe CROS transmitter is functioningandovercoming

theheadshadoweffect,it is possible torunaREM measurementwithinthe

REMAutoFittool inGenie2withthetransmitteractively streaming.

NospecificREMAutoFit CROSprotocol exists,butageneral REM verification

guideisavailablefrom Oticon.

IfanactivetransmitterisnotdesiredduringREM,muteorshut downthe

CROSdevice.

Oticon CROS & CROS PX

QuickFittingGuide(cont'd)

18 19

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