Nortel CallPilot Instructions d'utilisation et d'entretien

CallPilot

Installation and Configuration

Part 2: 200i Server Hardware Installation

Product release 1.07 Standard 1.0 May 2000

555-7101-213

P0905786

CallPilot

Installation and Configuration

Part 2: 200i Server Hardware Installation

Publication number: 555-7101-213

Product release: 1.07

Document release: Standard 1.0

Date: May 2000

Printed in the United States of America

Information is subject to change without notice. Nortel Networks reserves the right to make changes

in design or components as progress in engineering and manufacturing may warrant.

The process of transmitting data and call messaging between the Meridian 1 and CallPilot is

proprietary to Nortel Networks. Any other use of the data and the transmission process is a violation

of the user license unless specifically authorized in writing by Nortel Networks prior to such use.

Violations of the license by alternative usage of any portion of this process or the related hardware

constitutes grounds for an immediate termination of the license and Nortel Networks reserves the

right to seek all allowable remedies for such breach.

The information on the following page contains Nortel Networks and third-party trademarks.

*Nortel Networks, the Nortel Networks logo, the Globemark, How the World Shares Ideas, and

Unified Networks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX, DMS-SCP, DPN,

Dualmode, Helmsman, IVR, MAP, Meridian, Meridian 1, Meridian Link, Meridian Mail, Norstar, SL-1,

SL-100, Supernode, Symposium, Telesis, and Unity are trademarks of Nortel Networks.

ACCENT is a trademark of Accent Software International Ltd.

ACTION REQUEST SYSTEM and AR SYSTEM are trademarks of Remedy Corporation.

AMDEK is a trademark of Amdek Corporation.

ANSI is a trademark of the American National Standards Institute, Inc.

AT&T is a trademark of American Telephone and Telegraph Corporation.

ATRIA is a trademark of Pure Atria Corporation.

CASEWARE is a trademark of Caseware International, Inc.

CLEARCASE is a trademark of Rational Software Corporation.

CONTINUUS is a trademark of Continuus Software Corporation.

CRYSTAL REPORTS is a trademark of Seagate Software Inc.

FRAME, FRAMEBUILDER, FRAMEMAKER, and POSTSCRIPT are trademarks of Adobe Systems

Incorporated.

HELVETICA is a trademark of Eltra Corporation.

HITACHI is a trademark of Hitachi Limited.

LOGITECH is a trademark of Logitech, Inc.

MACINTOSH and APPLE are trademarks of Apple Computer Inc.

MFA is a trademark of Astec International Ltd.

MICROSOFT, MS-DOS, POWERPOINT, WINDOWS, and WINDOWS NT are trademarks of

Microsoft Corporation.

NOVELL is a trademark of Novell, Inc.

PCANYWHERE is a trademark of Symantec Corporation.

PROMARK and RHOBOT are trademarks of DMI Promark, Inc.

SONY is a trademark of Sony Corporation.

SYBASE is a trademark of Sybase, Inc.

TIMES is a trademark of Heidelberger Druckmaschinen Aktiengesellschaft.

3COM is a trademark of 3Com Corporation.

UNIX is a trademark of X/Open Company Limited.

WINRUNNER is a trademark of Mercury Interactive Corporation.

Part 2: 200i Server Hardware Installation v

Publication history

May 2000 Standard 1.0 of CallPilot Installation and Configuration,

Part 2: 200i Server Hardware Installation is released.

vi CallPilot

Publication history Standard 1.0

Part 2: 200i Server Hardware Installation vii

Contents

1Before you begin 9

Installation flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installation steps for the 200i server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Site inspection checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Customer-supplied equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Required tools and additional materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Preinstalled software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Nortel Networks supplied software media . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2Safe handling of CallPilot components 19

General safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Handling components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Handling hard disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3About the 200i server 25

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Introducing the 200i server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

I/O breakout panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Peripheral connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

4Installing the server, cables, and peripheral devices 41

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

About the Equipment LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Starting the installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Positioning the 200i server on the switch shelf . . . . . . . . . . . . . . . . . . . . . . . 49

Connecting the intermediate SCSI cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Preparing SCSI devices for connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Preparing the modem for connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Connecting peripheral devices to the 200i server. . . . . . . . . . . . . . . . . . . . . . 67

Completing the installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Restarting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

viii CallPilot

Contents Standard 1.0

Index 81

Part 2: 200i Server Hardware Installation 9

Chapter 1

Before you begin

In this chapter

Installation flowchart 10

Installation steps for the 200i server 11

Site inspection checklist 12

Customer-supplied equipment checklist 14

Required tools and additional materials 15

Preinstalled software 17

Nortel Networks supplied software media 18

10 CallPilot

Before you begin Standard 1.0

Installation flowchart

The following flowchart shows the steps to complete in Part 2 of the CallPilot

installation.

Autres manuels pour CallPilot

Ce manuel convient aux modèles suivants

Table des matières

Autres manuels Nortel Serveur

Nortel

Nortel CallPilot 1005r Guide de configuration

Nortel

Nortel 1000S Instructions d'utilisation et d'entretien

Nortel

Nortel Call Center Telephone Mode d’emploi

Nortel

Nortel CallPilot Manuel utilisateur

Nortel

Nortel 2000 Manuel utilisateur

Nortel

Nortel 1000E Mode d’emploi

Nortel

Nortel 703t Instructions d'utilisation et d'entretien

Nortel

Nortel 1000 Con?guration guide Feuille d'instructions

Nortel

Nortel Communication Server 100 Manuel utilisateur

Nortel

Nortel CallPilot Manuel utilisateur

Nortel

Nortel CallPilot 1005r Manuel

Nortel

Nortel CS 1000 Series Manuel utilisateur

Nortel

Nortel 1000 Con?guration guide Manuel utilisateur

Nortel

Nortel 400 Manuel utilisateur

Nortel

Nortel Communication Server 1000 Manuel utilisateur

Nortel

Nortel 1000 Con?guration guide Manuel utilisateur

Nortel

Nortel 703t Manuel

Nortel

Nortel 1000 Con?guration guide Manuel utilisateur

Nortel

Nortel Meridian 1 Option 11C Manuel utilisateur

Nortel

Nortel CS 1000 Series Manuel utilisateur

Nortel

Nortel 1000 Con?guration guide Mode d’emploi

Nortel

Nortel Broadcast Server Manuel utilisateur

Nortel

Nortel 1002rp Guide de configuration

Nortel

Nortel Succession 1000M Guide d'installation

Manuels Serveur populaires d'autres marques

HP AlphaServer ES47 Manuel utilisateur

Dell

Dell PowerEdge R410 Manuel utilisateur

PowerNAS

PowerNAS CMA Manuel utilisateur

Supero

Supero FatTwin F617R3-FT Manuel utilisateur

MSI

MSI P1-109N-L70 Manuel utilisateur

Dell

Dell PowerEdge XE9640 Manuel

Dell

Dell PS4100 Instructions de montage

EtroVISION

EtroVISION EV3151 Manuel utilisateur

NEC

NEC Express5800/T110j Manuel utilisateur

HP ProLiant Gen9 Manuel utilisateur

Compaq

Compaq ProLiant 3000 Manuel

Dell

Dell PowerEdge 3YPMN Manuel utilisateur

iRobo

iRobo IPC2U Manuel utilisateur

Asus

Asus AP7500 Manuel d'utilisation et d'entretien

Avid Technology

Avid Technology AirSpeed 5000 Manuel utilisateur

HP Integrity rx2600 Guide d'installation

Milestone

Milestone Husky IVO 350T Manuel utilisateur

Planet

Planet NAS-7410 Manuel utilisateur