Nortel Call Center Telephone Mode d’emploi

Nortel Networks Symposium Call Center

Server

Installation and Maintenance Guide for Windows 2003

Release 5.0 Standard 7.02 July 2007

297-2183-206

Nortel Networks Symposium Call Center Server

Installation and Maintenance Guide for Windows 2003

Publication number: 297-2183-206

Product release: 5.0

Document release: Standard 7.02

Date: July 2007

Information is subject to change without notice. Nortel reserves the right to make changes in design

or components as progress in engineering and manufacturing may warrant.

The process of transmitting data and call messaging between the Nortel Meridian 1 PBX and

Symposium Call Center Server is proprietary to Nortel. Any other use of the data and the

transmission process is a violation of the user license unless specifically authorized in writing by

Nortel prior to such use. Violations of the license by alternative usage of any portion of this process

or the related hardware constitutes grounds for an immediate termination of the license and Nortel

reserves the right to seek all allowable remedies for such breach.

This page and the following page are considered the title page, and contain Nortel and third-party

trademarks.

*Nortel, the Nortel logo, the Globemark, CallPilot, DMS, DMS-10, DMS-100, DMS-200, DMS-250,

DMS-300, DMS-500, DMS-MTX, DMS-STP, DPN, DPX, Dualmode, Helmsman, ICN, IVR, MAP,

Nortel Meridian 1 PBX, Meridian Mail, Meridian SL, Norstar, Optera, Optivity, Passport, Periphonics,

SL, SL-1, Succession, Supernode, and Symposium are trademarks of Nortel.

3COM, US ROBOTICS, and SPORTSTER are trademarks of 3Com Corporation.

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WINDOWS XP are trademarks of Microsoft Corporation.

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XEON are trademarks of Intel Corporation.

CITRIX is a trademark of Citrix Systems, Inc.

COMPAQ and PROLIANT are trademarks of Compaq Information Technologies Group, L.P.

CRYSTAL REPORTS is a trademark of Crystal Decisions, Inc.

DELL, OPTIPLEX, POWEREDGE, and POWERVAULT are trademarks of Dell Computer

Corporation.

HEWLETT PACKARD, HP, and SURESTORE are trademarks of Hewlett-Packard Company.

ORBIX is a trademark of Iona Technologies PLC.

MCAFEE and NETSHIELD are trademarks of Networks Associates Technology, Inc.

NOVELL is a trademark of Novell, Inc.

PCANYWHERE and THE NORTON ANTIVIRUS are both trademarks of Symantec Corporation.

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STRATUS is a trademark of Stratus Computer Systems, S.à.r.l.

TANDBERG is a trademark of Tandberg Data ASA.

VISIBROKER is a trademark of Visigenic Software, Inc.

WINZIP is a trademark of Nico Mak Computing, Inc.