NETGEAR WAX615 Manuel utilisateur

User Manual

Insight Managed WiFi 6 AX3000

Access Point

WAX615

NETGEAR, Inc.

350 E. Plumeria DriveMarch 2022

San Jose, CA 95134, USA202-12568-01

Support and Community

Visit netgear.com/support to get your questions answered and access the latest

downloads.

You can also check out our NETGEAR Community for helpful advice at

community.netgear.com.

Regulatory and Legal

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français

canadien à https://www.netgear.com/support/download/.

(If this product is sold in Canada, you can access this document in Canadian French at

https://www.netgear.com/support/download/.)

For regulatory compliance information including the EU Declaration of Conformity, visit

https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at

https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the

device to your place of purchase within your return period.

Do not use this device outdoors. The PoE source is intended for intra building connection

only.

Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz

devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that

operation of this device is permitted in large aircraft while flying above 10,000 feet.

Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or

communications with unmanned aircraft systems.

Trademarks

Any non-NETGEAR trademarks are used for reference purposes only.

Revision History

CommentsPublish DatePublication Part

Number

First publication.March 2022202-12568-01

Insight Managed WiFi 6 AX3000 Access Point Model WAX615

Contents

Chapter 1 Introduction

About NETGEAR Insight......................................................................9

Additional documentation...................................................................9

Chapter 2 Hardware Overview

Unpack the access point....................................................................11

Top panel with LEDs...........................................................................11

Hardware interfaces...........................................................................13

Access point label..............................................................................14

Safety instructions and warnings for an indoor access point........15

Chapter 3 Install the Access Point in Your Network and Access It

for Initial Configuration

Position your access point for best performance...........................19

Set up and connect the access point to your network...................20

Connect to the access point for initial configuration.....................22

Connect over WiFi using the NETGEAR Insight app.................22

Connect over the Internet using the NETGEAR Insight Cloud

portal...............................................................................................24

Connect over WiFi to the local browser UI for initial

configuration..................................................................................25

Connect over the LAN to the local browser UI for initial

configuration..................................................................................29

Configure the access point offline using a directly connected

computer.........................................................................................33

What to do if you get a browser security warning..........................39

Chapter 4 Install the Access Point in an Insight Instant Mesh WiFi

Network

What are a root access point and an extender access point?......42

What is an Insight Instant Mesh WiFi network?...............................43

Requirements for placing an extender access point in a mesh WiFi

network................................................................................................44

Install the NETGEAR Insight app to manage an Insight Instant Mesh

WiFi network.......................................................................................45

Connect the access point as an extender to a root access point..46

Connect over the Internet using the NETGEAR Insight Cloud

portal....................................................................................................49

Chapter 5 Manage the Basic WiFi Features for a WiFi network

Set up an open or secure WiFi network..........................................51

View or change the settings of a WiFi network...............................60

Remove a WiFi network.....................................................................61

Hide or broadcast the SSID for a WiFi network..............................62

Change the VLAN ID for a WiFi network.........................................63

Change the authentication and encryption for a WiFi network....64

Enable or disable PMF for a WiFi network......................................68

Disable or enable a WiFi network or set up a WiFi activity

schedule..............................................................................................69

Enable or disable band steering with 802.11k RRM and 802.11v

WiFi network management...............................................................71

Chapter 6 Manage the Basic Radio Features

Manage the basic WiFi settings for the radios................................74

Turn a radio on or off.........................................................................77

Change the WiFi mode for a radio...................................................78

Change the channel width for a radio.............................................80

Change the guard interval for a radio.............................................81

Change the output power for a radio..............................................83

Change the channel for a radio........................................................84

Manage Quality of Service for a WiFi radio.....................................85

Chapter 7 Set Up and Manage a Captive Portal

Set up a click-through captive portal for a WiFi network..............88

Set up an external captive portal for a WiFi network.....................91

Set up a Facebook Wi-Fi captive portal for a WiFi network..........96

Unregister the access point from Facebook Wi-Fi.........................97

Chapter 8 Manage Access and Security

Block specific URLs and keywords for Internet access................100

Manage user accounts.....................................................................102

Add a user account......................................................................102

Change the time-out period for a user session.......................103

Change the settings for a user account....................................104

Remove a user account...............................................................105

Manage local MAC access control lists.........................................106

Manually set up a MAC access control List...............................107

Import an existing MAC access control list..............................110

Insight Managed WiFi 6 AX3000 Access Point Model WAX615

Manage neighbor AP detection.....................................................113

Enable neighbor access point detection and move access points

to the Known AP List....................................................................114

Import an existing neighbor access point list in the Known AP

List..................................................................................................116

Set up RADIUS servers.....................................................................119

Chapter 9 Manage the Local Area Network and IP Settings

Disable the DHCP client and specify a fixed IP address..............123

Enable the DHCP client...................................................................124

Set the 802.1Q VLAN and management VLAN............................126

Set an existing domain name..........................................................128

Enable or disable Spanning Tree Protocol...................................129

Enable or disable the network integrity check function..............130

Enable or disable IGMP snooping.................................................131

Enable or disable Ethernet LLDP....................................................132

Enable or disable UPnP...................................................................133

Chapter 10 Manage and Maintain the Access Point

Change the management mode to NETGEAR Insight or

Web-browser....................................................................................136

Change the country or region of operation..................................138

Change the admin user account password..................................139

Change the system name................................................................140

Specify a custom NTP server...........................................................141

Set the time zone..............................................................................142

Manage the syslog settings.............................................................143

Manage the firmware of the access point.....................................144

Let the access point check for new firmware and update the

firmware........................................................................................145

Manually download firmware and update the access point...146

Revert to the backup firmware...................................................148

Use an SFTP server to update the access point.......................149

Manage the configuration file of the access point.......................151

Back up the access point configuration....................................151

Restore the access point configuration.....................................152

Reboot the access point from the local browser UI.....................154

Schedule the access point to reboot.............................................155

Return the access point to its factory default settings.................156

Use the Reset button to reset the access point........................156

Use the local browser UI to reset the access point..................157

Enable SNMP and manage the SNMP settings............................158

Manage the LEDs.............................................................................160

Insight Managed WiFi 6 AX3000 Access Point Model WAX615

Chapter 11 Monitor the Access Point and the Network

Display the access point Internet, IP, and system settings..........163

Display the WiFi radio settings.......................................................166

Display unknown and known neighbor access points................169

Display client distribution, connected clients, and client trends.171

View WiFi and Ethernet traffic, traffic and ARP statistics, and channel

utilization...........................................................................................174

View or download tracked URLs.....................................................176

View, save, download, or clear the logs........................................178

View a WiFi bridge connection.......................................................180

View alarms and notifications.........................................................181

Chapter 12 Manage the Advanced WiFi Features for a WiFi network

Set NAT mode or Bridge mode for addressing and traffic.........184

Enable or disable client isolation for a WiFi network...................185

Enable or disable URL tracking for a WiFi network......................187

Change the format of the DHCP offer messages in a WiFi

network..............................................................................................188

Select a MAC ACL for a WiFi network...........................................190

Set bandwidth rate limits for a WiFi network................................191

Configure advanced rate selection for a WiFi network...............193

Chapter 13 Set up a WiFi Bridge

WiFi base station, WiFi repeater, and WiFi bridge requirements.198

Set up a WiFi bridge between access points................................199

Chapter 14 Manage the Advanced Radio Features

Manage the advanced WiFi settings for the radios.....................203

Manage the maximum number of clients for a radio..................206

Manage the broadcast and multicast settings for a radio...........207

Manage load balancing for the radios..........................................209

Manage sticky clients.......................................................................211

Manage the ARP proxy....................................................................213

Chapter 15 Diagnostics and Troubleshooting

Perform a ping test...........................................................................215

Capture WiFi and Ethernet packets...............................................216

Quick tips for WiFi troubleshooting...............................................219

Troubleshoot with the LEDs............................................................220

Power/Cloud LED remains off....................................................221

Power/Cloud LED remains solid amber...................................221

Power/Cloud LED is blinking amber slowly, continuously.....222

Insight Managed WiFi 6 AX3000 Access Point Model WAX615

The access point functions as a PoE PD and the Power/Cloud

LED remains solid amber............................................................222

Power/Cloud LED does not light blue in the NETGEAR Insight

management mode.....................................................................223

Power/Cloud LED does not stop blinking amber, green, and

blue................................................................................................224

2.4G or 5G WLAN LED is off.......................................................225

The extender access point and root access point cannot

connect..............................................................................................225

Troubleshoot WiFi connectivity for a WiFi client device.............227

Troubleshoot Internet browsing.....................................................228

You cannot log in to the access point over a LAN connection....228

Changes are not saved....................................................................229

You enter the wrong password and can no longer log in to the

access point.......................................................................................229

Troubleshoot your network using the ping utility........................230

Test the LAN path to your access point....................................231

Test the path from your computer to a remote device...........231

Appendix A Factory Default Settings and Technical Specifications

Factory default settings...................................................................234

Technical specifications...................................................................238

Appendix B Mount the Access Point to a Wall or Ceiling

Mounting parts.................................................................................241

Mount the access point on a wall...................................................242

Mount the access point to a T-bar..................................................243

Unmount the access point...............................................................247

Insight Managed WiFi 6 AX3000 Access Point Model WAX615

Introduction

This manual is for the following NETGEAR Insight Managed WiFi 6 AX3000 Access Point

model WAX615.

Model WAX615, in this manual referred to as the access point, support IEEE 802.11ax,

four (2+2) streams of WiFi 6, and dual-band concurrent operation at 2.4 GHz and 5 GHz

with a combined throughput of 3000 Mbps (600 Mbps at 2.4 GHz and 2400 Mbps at

5 GHz). The 5 GHz radio supports 160 MHz bandwidth.

The access point functions as a Power over Ethernet plus (PoE+) powered device (PD)

in an existing network connected to a PoE+ switch. Model WAX615 supports an optional

power adapter for connection to a regular switch. The PoE+ Ethernet port supports a

high speed up to 2.5 Gbps.

This chapter contains the following sections:

• About NETGEAR Insight

• Additional documentation

Note: For more information about the topics that are covered in this manual, visit the

support website at netgear.com/support/.

Note: Firmware updates with new features and bug fixes are made available from time

to time at netgear.com/support/download/. You can check for and download new

firmware manually. If the features or behavior of your product does not match what is

described in this manual, you might need to update the firmware.

Note: In this manual, WiFi network means the same as SSID (service set identifier or

WiFi network name) or VAP (virtual access point). That is, when we refer to a WiFi network

we mean an individual SSID or VAP.

About NETGEAR Insight

For NETGEAR Insight Premium and Insight Pro subscribers, the access point supports

the NETGEAR Insight Cloud portal and Insight app:

•Insight Cloud portal: Lets you configure and manage the access point through the

portal of the Insight cloud-based management platform.

•Insight app: Lets you configure and manage the access point from your iOS or

Android mobile device and connects to the Insight cloud-based management

platform.

This user manual describes the local browser user interface (UI). For information about

the NETGEAR Insight Cloud portal and Insight app, visit

netgear.com/business/services/insight/subscription and see the NETGEAR knowledge

base at netgear.com/support/product/insight.aspx.

If you install the access point as a NETGEAR Insight managed device, the settings for

features that you can manage through the Insight Cloud portal and Insight app are

masked out in the local browser UI. However, using the local browser UI, you can still

manage the settings for certain features that might not yet be supported in Insight. For

more information, visit the NETGEAR knowledge base at

netgear.com/support/product/insight.aspx and search for What is Hybrid Management

Mode.

Additional documentation

The following documents are available at netgear.com/support/download/:

•Installation guide

•Data sheet

For information about the NETGEAR Insight Cloud portal and Insight app, visit

netgear.com/business/services/insight/subscription and see the NETGEAR knowledge

base at netgear.com/support/product/insight.aspx.

User Manual9Introduction

Insight Managed WiFi 6 AX3000 Access Point Model WAX615

Hardware Overview

The NETGEAR Insight Managed WiFi 6 AX3000 Access Point model WAX615 is an

indoor access point that supports the 2.4 GHz and 5 GHz WiFi bands.

The chapter contains the following sections:

• Unpack the access point

• Top panel with LEDs

• Hardware interfaces

• Access point label

• Safety instructions and warnings for an indoor access point

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