NETGEAR WAX214v2 Manuel utilisateur

User Manual

Essentials WiFi 6 AX1800

Dual Band Access Point

WAX214v2

NETGEAR, Inc.

350 E. Plumeria DriveDecember 2022

San Jose, CA 95134, USA202-12616-01

Support and Community

Visit netgear.com/support to get your questions answered and access the latest

downloads.

You can also check out our NETGEAR Community for helpful advice at

community.netgear.com.

Regulatory and Legal

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français

canadien à https://www.netgear.com/support/download/.

(If this product is sold in Canada, you can access this document in Canadian French at

https://www.netgear.com/support/download/.)

For regulatory compliance information including the EU Declaration of Conformity, visit

https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at

https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the

device to your place of purchase within your return period.

Do not use this device outdoors. The PoE source is intended for intra building connection

only.

Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz

devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that

operation of this device is permitted in large aircraft while flying above 10,000 feet.

Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or

communications with unmanned aircraft systems.

Trademarks

Any non-NETGEAR trademarks are used for reference purposes only.

Revision History

CommentsPublish DatePublication Part

Number

First publication.December 2022202-12616-01

Essentials WiFi 6 AX1800 Dual Band Access Point Model WAX214v2

Contents

Chapter 1 Hardware Overview Model WAX214v2

Additional documentation...................................................................8

Unpack the AP.......................................................................................8

Top panel with LEDs.............................................................................8

Hardware interfaces...........................................................................10

Label.....................................................................................................12

Chapter 2 Installation and Initial Login

Set up the AP in your network...........................................................14

Set up the AP with a PoE+ network connection.........................14

Set up the AP with a non-PoE network connection...................15

Initial login process............................................................................16

Connect directly to the AP over WiFi and log in for the first

time..................................................................................................17

Connect to the AP over the LAN and log in for the first time....20

When to use aplogin.net and when to use the assigned IP

address................................................................................................23

Find the IP address of the AP............................................................24

Change the language........................................................................26

Join a user WiFi network on the AP.................................................26

Chapter 3 Manage the Wired Network Settings

Set a static IPv4 address.....................................................................29

Reenable the DHCP client of the AP................................................30

Use an existing management VLAN.................................................31

Chapter 4 Manage Basic WiFi Settings

User WiFi networks.............................................................................34

Set up or change a user WiFi network with WPA2 or WPA3

personal security............................................................................34

Set up or change an open user WiFi network............................36

Set up or change a user WiFi network with WPA2 or WPA3

enterprise security.........................................................................38

Set up or change a guest WiFi network......................................40

Management WiFi network...............................................................43

Change the password for the management WiFi network.......43

Disable the idle time-out for the management WiFi network...44

Disable the management WiFi network......................................45

Change the AP’s device name..........................................................46

Chapter 5 Manage Advanced WiFi Settings

Hide the name of a user WiFi network.............................................49

Isolate clients of a user WiFi network without exceptions.............50

Isolate clients of a user WiFi network and set exceptions.............51

Enable VLAN isolation for a user WiFi network and set a VLAN

ID...........................................................................................................53

Enable fast roaming...........................................................................54

Manage access to a user WiFi network based on a client’s MAC

address................................................................................................56

Manually block a WiFi client from a user WiFi network.................58

Remove a WiFi client from an access control list............................59

Set up a WiFi on/off schedule for a user WiFi network..................60

Change the DHCP server settings for guest WiFi networks..........62

Chapter 6 Manage the WiFi Radio Settings

Change the country and region of operation.................................66

Manage the channel high throughput mode.................................67

Manage the WiFi channels................................................................68

Manage the radio transmit power....................................................70

Change the minimum bit rate...........................................................71

Manage client limits...........................................................................72

Manage the multicast and unicast streams to WiFi clients............74

Manage the 802.11ax mode for the 2.4 GHz radio........................75

Enable band steering.........................................................................76

Chapter 7 Maintain the AP

Update the AP firmware....................................................................79

Check for new firmware and update the AP...............................79

Manage the firmware update settings........................................80

Manually update the AP firmware................................................81

Back up or restore the configuration file.........................................82

Back up the AP configuration settings........................................82

Restore the AP configuration settings.........................................83

Change the AP login password........................................................84

Manage the date and time settings.................................................86

Manage Universal Plug and Play......................................................87

Control the LEDs.................................................................................88

Restart the AP from the device UI.....................................................89

Schedule the AP to automatically restart.........................................90

Essentials WiFi 6 AX1800 Dual Band Access Point Model WAX214v2

Reset the AP to factory default settings...........................................91

Chapter 8 Monitor the AP and its Network Connections

Display the AP device, memory, LAN, and WiFi status

information..........................................................................................95

Display the WiFi connections............................................................98

Display the CPU, user WiFi network, and LAN traffic loads........100

Scan for neighboring access points and WiFi routers.................102

Logs....................................................................................................103

View and manage the system log..............................................103

Set up a remote log server.........................................................105

Set up email alerts............................................................................106

Chapter 9 Perform Diagnostics and Troubleshooting

Send a ping.......................................................................................109

Send a traceroute request...............................................................110

Send a name server lookup request..............................................111

Perform a speed test for the connection to a WiFi client............112

Quick tips for WiFi troubleshooting...............................................113

Troubleshoot with the LEDs............................................................114

Power LED remains off................................................................115

2.4 GHz WLAN LED, 5 GHz WLAN LED, or both WLAN LEDs are

off...................................................................................................116

LAN LED is off in a setup with a power adapter......................116

Troubleshoot the WiFi connectivity...............................................116

A WiFi device cannot connect to the AP..................................117

You cannot connect to the management WiFi network.........118

Troubleshoot Internet browsing.....................................................119

You cannot log in to the AP over a LAN connection...................119

Changes are not saved in the device UI........................................120

Troubleshoot your network using the ping utility of your computer

or mobile device...............................................................................121

Test the LAN path from a Windows-based computer to the

AP...................................................................................................121

Test the path from a Windows-based computer to a remote

device............................................................................................122

Appendix A Factory Default Settings and Technical Specifications

Factory default settings...................................................................124

Technical specifications...................................................................126

Appendix B Mount the AP to a Wall or Ceiling

Mount the AP to a solid wall...........................................................129

Mount the AP to a T-bar..................................................................131

Essentials WiFi 6 AX1800 Dual Band Access Point Model WAX214v2

Unmount the AP...............................................................................134

Essentials WiFi 6 AX1800 Dual Band Access Point Model WAX214v2

Hardware Overview Model

WAX214v2

This manual is for the NETGEAR Essentials WiFi 6 AX1800 Dual Band Access Point Model

WAX214v2.

In this manual, we refer to this indoor, standalone model as the AP.

The AP provides 802.11ax high-performance WiFi connectivity for a small office/home

office. It supports dual-band concurrent WiFi 6 operations at 2.4 GHz and 5 GHz with a

combined throughput of 1.8 Gbps (about 600 Mbps at 2.4 GHz and 1200 Mbps at

5 GHz).

A single Gigabit PoE LAN port lets you connect the AP to a PoE+ (802.3at) switch. If you

use a regular switch, the AP requires a power adapter, which is supplied with a

WAX214PA SKU. (If you purchased a WAX214 SKU without an included power adapter,

you can purchase one separately.)

The chapter contains the following sections:

• Additional documentation

• Unpack the AP

• Top panel with LEDs

• Hardware interfaces

• Label

Note: For more information about the topics that are covered in this manual, visit the

support website at netgear.com/support/.

Note: Firmware updates with new features and bug fixes are made available from time

to time at netgear.com/support/download/. Enter your model number to check for and

download new firmware manually. If the features or behavior of your product does not

match what is described in this manual, you might need to update the firmware.

Note: In this manual, WiFi network means the same as SSID (service set identifier or

WiFi network name). That is, when we refer to a WiFi network we mean an individual

SSID.

Additional documentation

The following documents are available at netgear.com/support/download/:

•Installation guides

•Data sheets

Unpack the AP

The package contains the following items:

•WAX214v2 AP

•Mounting plate with screw holes for mounting to a wall or ceiling with a 15/16 in.

(24 mm) T-bar

•Metal bracket with T-bar lock, lock screw, and 4 short screws

Use these parts to mount the AP to celing with a T-bar.

•2 Phillips head screws and anchors for mounting

Use these parts to mount the AP to a wall.

•Installation guide

Note: You power up the AP by connecting it to a PoE+ switch. Depending on the

product ordered, the package might also include a power adapter. If you ordered a

package without a power adapter, you can still order a power adapter as an option.

For information about the mounting options, see Mount the AP to a Wall or Ceiling on

page 128.

Top panel with LEDs

The LEDs that provide the status of the AP are located on the top panel of the AP.

User Manual8Hardware Overview Model

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Essentials WiFi 6 AX1800 Dual Band Access Point Model WAX214v2

Figure 1. Top panel with LEDs

Table 1. LED descriptions

DescriptionLED Icon

Solid amber: The AP is starting. If the LED remains solid amber, the PoE power is not

at the required 802.3at (PoE+) level.

Power LED

Blinking amber: The firmware is being updated, or the AP cannot detect a DHCP server.

Solid green: The AP is powered on and ready.

Off: No power is supplied to the AP.

Solid green: The LAN/PoE+ port detects a 1 Gbps link with a powered-on device.LAN LED

Blinking green: The LAN/PoE+ port is processing traffic at 1 Gbps speed.

Solid amber: The LAN/PoE+ port detects a 100 Mbps or 10 Mbps link with a powered-on

device.

Blinking amber: The LAN/PoE+ port is processing traffic at 100 Mbps or 10 Mbps

speed.

Off: Either no powered-on Ethernet device is connected to the LAN/PoE+ port, or, if a

powered-on Ethernet device is connected, no Ethernet link is detected.

User Manual9Hardware Overview Model

WAX214v2

Essentials WiFi 6 AX1800 Dual Band Access Point Model WAX214v2

Table 1. LED descriptions (Continued)

DescriptionLED Icon

Solid green: The 2.4 GHz radio is operating without clients.2.4 GHz

WLAN LED

Solid blue: The 2.4 GHz radio is operating with clients.

Blinking blue: The 2.4 GHz radio is transmitting or receiving data.

Off: The 2.4 GHz WiFi radio is off.

Solid green: The 5 GHz radio is operating without clients.5 GHz

WLAN LED

Solid blue: The 5 GHz radio is operating with clients.

Blinking blue: The 5 GHz radio is transmitting or receiving data.

Off: The 5 GHz WiFi radio is off.

Note: For information about troubleshooting with the LEDs, see Troubleshoot with the

LEDs on page 114.

Hardware interfaces

The bottom panel of the AP has a DC power connector for the power adapter, Reset

button, and LAN/PoE+ port.

User Manual10Hardware Overview Model

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Essentials WiFi 6 AX1800 Dual Band Access Point Model WAX214v2

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