NETGEAR CG3000 Manuel utilisateur

350 East Plumeria Drive

San Jose, CA 95134

USA

April 2011

202-10842-01

v1.0

Wireless Cable Gateway

CG3000

User Manual

NETGEAR Wireless Cable Gateway CG3000

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated

into any language in any form or by any means without the written permission of NETGEAR, Inc.

P/N: Part Number TBD v1.0

Technical Support

When you register your product at http://www.netgear.com/register, we can provide you with faster expert

technical support and timely notices of product and software upgrades.

NETGEAR, Inc.

350 East Plumeria Drive

San Jose, CA 95134 USA

E-mail: [email protected]

Website: http://www.netgear.com

Phone: 1-888-NETGEAR, for US & Canada only. For other countries, see your Support information card.

Trademarks

NETGEAR, the NETGEAR logo, ProSafe, Smart Wizard, and Auto Uplink are trademarks or registered

trademarks of NETGEAR, Inc. Microsoft, Windows, Windows NT, and Vista are registered trademarks of Microsoft

Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.

Statement of Conditions

To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes

to the products described in this document without notice. NETGEAR does not assume any liability that may occur

due to the use or application of the product(s) or circuit layout(s) described herein.

Table of Contents

Chapter 1 Connect to the Internet

Gateway Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Gateway Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Install the Voice Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Check the Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Cable the Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Connect to the Internet and VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

View the Gateway Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Chapter 2 Wireless Configuration

Set Up Your Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Manually Configure The Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . .12

WPA or WPA2 Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

WEP Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Push 'N' Connect (WPS) Wireless Setup . . . . . . . . . . . . . . . . . . . . . . . . . .16

WPS Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Chapter 3 Content Filtering

View or Email Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Block Keywords, Sites, and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Block Keywords and Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Chapter 4 Manage Your Network

Gateway Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

MTA Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Signal Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Back Up and Restore Your Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Diagnostic Ping Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Chapter 5 Advanced Settings

Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Access Control by MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

NETGEAR Wireless Cable Gateway CG3000

Firewall Rules: Port Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Firewall Rules: Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Considerations for Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Assign a Computer as The DMZ Host . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Remove a Computer from Being a DMZ Computer: . . . . . . . . . . . . . . . 35

Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

LAN IP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Reserving an IP Address for DHCP Use . . . . . . . . . . . . . . . . . . . . . . . .37

Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Universal Plug and Play (UPnP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Chapter 6 Troubleshooting

Basic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using LEDs to Troubleshoot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Access the Gateway Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Troubleshoot the ISP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Troubleshoot a TCP/IP Network Using a Ping Utility . . . . . . . . . . . . . . . . .44

Test the LAN Path to Your Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Test the Path from Your PC to a Remote Device. . . . . . . . . . . . . . . . . . 45

Wireless Performance and Gateway Location . . . . . . . . . . . . . . . . . . . . . . 45

Appendix A Technical Specifications

Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Appendix B Notification of Compliance

Index

1. Connect to the Internet

This chapter describes how to configure your gateway’s Internet connection and includes these

sections:

• Gateway Front Panel on page 6.

• Gateway Rear Panel on page 7.

• Log In to Your Gateway on page 9.

• View the Gateway Status on page 10.

For information about product features and compatible NETGEAR products, see the NETGEAR

website at http://www.netgear.com.

For information about the topics covered in this manual, visit the Support website at

http://support.netgear.com.

For help installing the gateway, see the Wireless Cable Gateway CG3000 Quick Install Guide.

Note: For optimal performance, place the gateway vertically in the stand.

Do not mount this unit to a wall; it is not suitable for wall mounting.

Connect to the Internet

NETGEAR Wireless Cable Gateway CG3000

Gateway Front Panel

Figure 1. Gateway front view

You can use the LEDs to verify status and connections. The following table lists and

describes each LED and button on the front panel of the gateway.

LED Description

Power

• Green. Power is supplied to the cable modem.

• Blinking. Power on self-test.

• Off. No power.

Downstream

• Green solid. One or more downstream channels is locked.

• Green slow blink. The unit is scanning for a downstream channel.

• Green blink. Data is being transmitted or received.

• Off: No downstream channel is locked.

Upstream

• Green solid. One or more upstream channels is locked.

• Green slow blink. The unit is scanning for an upstream channel.

• Green blink. Data is being transmitted or received.

• Off: No upstream channel is locked.

Internet

• Solid green. The cable modem is online.

• Blinking. The cable modem is synchronizing with the cable provider’s CMTS.

• Off: The cable modem is offline.

LAN (Ethernet)

Green indicates 1,000 Mbps. Amber indicates 100/10 Mbps.

• Solid. An Ethernet device is connected and powered on.

• Blinking. Data is being transmitted or received on the Ethernet port.

• Off. No Ethernet device is detected on the Ethernet port.

Phone Port

• Green Solid. Registered with the Call Agent.

• Green Blink. There is an active call.

• Green Slow Blink. Phone is on-hook, registration with Call Agent is in progress.

• Off. No phones are connected to the phone port.

Button Description

Wireless On/Off

Turn the wireless radio in the gateway on and off. The wireless radio is on by default. The

LED located below this button indicates if the wireless radio is on or off.

WPS

Pushing this button opens a 2-minute window for the gateway to connect with other

WPS-enabled devices. For more information, about using the WPS method to implement

security, see the Push 'N' Connect (WPS) Wireless Setup on page 16

Connect to the Internet

NETGEAR Wireless Cable Gateway CG3000

Gateway Rear Panel

Ethernet LAN ports

USB

port

Coaxial

cable

connector

Power

adapter

input

Power On/Off

button

Voice ports

Figure 2. Gateway rear panel

The rear panel includes the following connections, viewed from left to right:

• Two voice/phone ports. WIth VoIP service, connect one or two handsets to these ports.

• Four Gigabit-Ethernet LAN ports. Use these ports to connect local computers.

• USB port. The USB port is a USB host and can be used for connecting a USB printer.

Note: USB functionality is only available with future firmware upgrades.

• Coaxial cable connector. Attach coaxial cable to the cable service provider’s connection.

• Power. Power adapter input.

• Power On/Off button.

Note: You can return the gateway to its factory settings. On the bottom of

the gateway, press and hold the Restore Factory Settings button

for over 7 seconds. The gateway resets, and returns to its factory

settings. See Factory Default Settings in Appendix A.

Install the Voice Gateway

Installation is the four-step process summarized here and described in the headings that

follow. Make sure you complete the installation in this order.

1. Check the Installation Requirements.

2. Cable the Gateway.

3. Log in to the Gateway.

4. Connect to the Internet.and VoIP.

Connect to the Internet

NETGEAR Wireless Cable Gateway CG3000

After installation, set up the wireless connection as explained in Chapter 2, Wireless

Configuration.

Check the Installation Requirements

Check the requirements listed below before installing the gateway:

• Local Computer. During installation, you need a local computer to connect to the

gateway via Ethernet.

-This computer should be set up to access the cable modem Internet service.

-This computer must be set up to use DHCP to get its TCP/IP configuration from the

gateway.

• Cabling. Use a Category 5 (CAT5) cable such as the one provided with your gateway for

your LAN connections.

• Cable Modem Service. There must be active Data Over Cable Internet service provided

by cable modem account.

• Internet Service Provider (ISP) Configuration. Depending on how the ISP set up the

Internet account, you will need one or more of these configuration settings to connect the

gateway to the Internet:

-Host and Domain Names

-ISP Domain Name Server (DNS) Addresses

-Fixed or Static IP Address

• Computers on the Network. Each computer that will connect to the gateway must have

either an installed Ethernet Network Interface Card (NIC), USB Host port, or 802.11b or

802.11g wireless adapter.

Cable the Gateway

To install the gateway, connect it to a computer by an Ethernet according to the guidelines

below.

Ethernet Connection

If you are connecting a computer to the gateway with an Ethernet cable, following these

instructions.

1. Turn off your computer.

2. Use the coaxial cable provided by your cable company to connect the wireless voice

gateway cable port to your cable line splitter or outlet.

3. Connect the LAN port (for example, LAN port 4) on the gateway to your computer with the

Ethernet cable included in the box.

4. Plug in the gateway and wait about 30 seconds for the lights to stop blinking.

5. Turn on your computer. If software usually logs you in to your Internet connection, do not run

that software or cancel it if it starts automatically.

Connect to the Internet

NETGEAR Wireless Cable Gateway CG3000

6. Verify the following:

a. The power light is lit after turning on the gateway.

b. The Internet light is solid green, indicating a link has been established to the

cable network.

c. The LAN LED is lit for the port where you connected the computer.

You can log in to the gateway to view its settings. A link to the documentation is also available

on the gateway main menu.

Note: To connect to the gateway you must use a computer configured for

DHCP (most computers are).

When you have logged in, if you do not click Logout, the gateway waits for 5 minutes after no

activity before it automatically logs you out.

1. On the computer that is connected to the gateway with an Ethernet cable, type

http://192.168.0.1 in the address field of your Internet browser.

A login window opens.

2. Log in with the user name admin and its default password of password.

When you connect to the gateway the Gateway Status screen displays.

Connect to the Internet

NETGEAR Wireless Cable Gateway CG3000

To view the gateway’s settings for the Internet connection, see the following section, View

the Gateway Status on page 10.

Connect to the Internet and VoIP

If you have VoIP service, connect the phone to a Voice Port 1 . If your service includes

a second line, you can connect that phone to Voice Port 2.

To check the voice status, see MTA Status on page 24. To set up a wireless connection, see

Chapter 2, Wireless Configuration.

View the Gateway Status

The Gateway Status screen shows the Network Configuration for the gateway. Select

Gateway Status from the main menu and the Network Configuration section is in the middle

of the page.

D: 01 H: 00 M: 00

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