Motorola M3682 Manuel utilisateur

M3682

Level IIIService Manual

M3682

CONTENTS

Page Number

SECTION 1: GENERAL

1.1 Introduction2

1.2 Motorola service policy for M3682 in warranty 3

1.3 General Safety Information 4

SECTION 2: M3682 DESCRIPTION

2.1 Specifications 6

2.2 M3682 Overview 7

2.3 Connector Pinout 8

2.4 Talk time, Weight and Volume Matrix 8

SECTION 3: FEATURE LIST

3.1 List of Features available 10

3.2 Menu 10

3.3 Phone Book 10

3.4 Call Related Features 11

3.5 Messages 12

3.6 Phone Set Up 13

3.7 Network selection 14

3.8 Call Meters 14

3.9 Accessory set-up 15

SECTION 4: DISASSEMBLY & PARTS

4.1 Dissasembly Introduction 17

4.2 Recommended Tools 17

4.3 Disassembly Procedure 17

4.4 Assembly procedure 17

4.5 Exploded Parts diagram 21

4.6 Replacement parts 22

SECTION 5: SIM CARDS AND SECURITY

5.1 Manual test mode 24

5.2 Live Sim Card 24

5.3 Personality Transfer 24

5.4 GSM Test Commands 26

5.5 Identity and Security 27

6.2 Mechanical repairs 29

6.3 Basic modular troubleshooting 29

6.4 Software Upgrade 32

6.5Testing on HP 8922 33

6.6Testing on Go / NoGo Tester 34

SECTION 7: ACCESSORIES

7.1 Accessory Statement36

SECTION 8: GLOSSARY OF TERMS

8.1 List of Abbreviations 38

SECTION 6:REPAIR AND TEST PROCEDURES

M3682

6.1Repair Introduction 29

European Customer Services

M3682

SECTION 1: GENERAL

European Customer Services

M3682

1.1 Introduction

This manual is intended for use by technicians familiar with similar types of equipment. It contains all

service information required for the equipment described and is current as of the printing date.

The scope of this document is to provide the reader with basic information relating to the M3682 and

also to provide procedures and processes for repairing the units up to and including Level 2 repair.

Level Iand II repairs involve the following activities to be carried out: -

•Unit swap out

•Repairing of mechanical faults

•Basic modular troubleshooting

•Testing and verification of unit functionality

•Upgrading software

•Flashing units

•Initiate warranty claims and send faulty modules to Level III or IV repair centers.

Computer Software Copyrights

The Motorola products described in this instruction manual may include copyrighted Motorola

computer programs stored in semi-conductor memories or other media. Laws in the United States and

other countries preserve for Motorola certain exclusive rights for copyrighted computer programs,

including the exclusive right to copy or reproduce in any form the copyrighted computer program.

Accordingly, any copyrighted Motorola computer programs contained in the Motorola products

described in this instruction manual may not be copied or reproduced in any manner without the

express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be

deemed to grant either directly or by implication, estoppel, or otherwise, any license under the

copyrights, patents or patent applications of Motorola, except for the normal non-exclusive, royalty

free license to use that arises by operation of law in the sale of a product.

European Customer Services

M3682

1.2 Motorola Service Policy for M3682 in warranty

1.2.1 Warranty:

Product will be sold with the standard 12 months warranty terms and conditions. Accidental damage,

misuse, and retailers extended warranties will not be supported under warranty. Non warranty repairs

will be available at agreed fixed repair prices. Refer to the latest version of CSB 235 for details.

Proof of purchase will be required to validate warranty claims.

1.2.2 Out of Box Failure Policy

Refer to the latest version of CSB 270 for the definition of Out of Box Failures, and for

specific instructions.

1.2.3 Product Support

Customers original units will be repaired but not refurbished as standard. Level I shops may replace

accessories and Level I parts; Level II shops may replace non-soldered parts; Level III shops may

perform some board level repairs. The U.S. National Service Center makes all repairs.

1.2.4 Customer Support:

Consumers should call 1 - 800 331 - 6456. Motorola Warranty Authorized Service Centers

should call 1 - 877 777 - 7520 55# for access to Technical Support.

1.2.5 Replacement Parts Ordering

Only shops authorized to carry out repairs will be able to purchase spare parts. Orders for spare parts

should be placed with the Accessories and Aftermarket Division (AAD) of Motorola. Refer to the

latest version of CSB 260 for details.

4 European Customer Services

M3682

1.3 General Safety Information

1.3.1 Portable Operation

•DO NOT hold the radio so that the antenna is very close to, or touching, exposed parts of the body,

especially the face or eyes whilst transmitting. The radio will perform best if it is held in the same

manner as you would hold a ‘land’ telephone handset, with the antenna angled up and over your

shoulder.

•DO NOT operate the portable phone in an aircraft. Switch off your telephone. The use of a cellular

telephone in an aircraft may be dangerous to the operation of the aircraft, disruption of the Cellular

Network may occur, and is illegal. Failure to observe this instruction may lead to a suspension or

denial of Cellular Telephone Service to the offender, or legal action, or both.

1.3.2 Mobile/Portable Operation - Telephone use in Vehicles:

•All equipment must be properly grounded according to installation instructions for safe operation.

•Users are advised to turn off their equipment when at a refueling point.

•Safety is every driver’s responsibility. Cellular telephones should only be used in situations in

which the driver considers it safe to do so.

1.3.3 General

•DO NOT allow children to play with any radio equipment containing a transmitter.

•DO NOT operate this equipment near electrical blasting caps or in an explosive atmosphere.

Mobile Telephones are, under certain conditions, capable of interfering with blasting operations.

When you are in the vicinity of such work, look out for and observe signs cautioning against

mobile radio transmission. If transmission is prohibited, you must turn off your mobile telephone

to prevent any transmission.

In standby mode the mobile telephone will automatically transmit to acknowledge a call if it is not

turned off.

•Refer to the appropriate section of the product user manual for additional pertinent safety

information

•All equipment should be serviced only by a Motorola qualified technician.

M3682

SECTION 2:

M3682

DESCRIPTION

European Customer Services

M3682

2.1 Specifications of M3682

General

Function Specification

Frequency Range GSM PCS 1850.2 - 1909.8 MHz Tx

1930.2 - 1989.8 MHz Rx

Channel Spacing 200 kHz

Channels 174 GSM/374 DCS carriers with 8 channels per carrier

Modulation GMSK at BT = 0.3

Transmitter Phase Accuracy 5 Degrees RMS, 20 Degrees peak

Duplex Spacing 45 MHz GSM 95Mhz DCS

Frequency Stability +0.10 ppm of the downlink frequency (Rx)

Operating Voltage +4.0V dc to +6.0V dc (battery)

+6.7V dc to +8.6V dc (external connector)

Transmit Current Typically 250 ma avg, 1.0A peak

Stand-by Current Typically 7.0 ma (DRX2)

Dimensions 140mm X 50mm X 25mm

Size (Volume) 155 cc

Weight 168 g

Temperature Range -10C to +55C

Transmitter

Function Specification

RF Power Output 33 dBm +2dB GSM/ 30 dBm + 2 dB DCS

Output Impedance 50 ohms (nominal)

Spurious Emissions -36 dBm from 0.1 to 1 Ghz

-30 dBm from 1 to 4 Ghz

Receiver

Function Specification

RF Level -102 dBm

RX bit error rate (100 k bits) < 2%

Channel Hop Time 500 microseconds

Time to Camp Approximately 5-10 seconds

Speech Coding

Function Specification

Speech Coding Type Regular Pulse Excitation / Linear Predictive Coding with Long

Term Prediction. (RPE LPC with LTP).

Bit Rate 13.0 k bps

Frame Duration 20 ms

Block Length 260 bits

Classes Class 1 bits = 182 bits. Class 2 bits = 78 bits

Bit Rate with FEC Encoding 22.8 k bps

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