Mitel MiVoice MX-ONE Manuel utilisateur
EX Installation Guide
MiVoice MX-ONE and MiVoice 5000
March 13, 2020
Notice
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Contents
Chapter: 1 Safety Recommendations and Information . . . . . . . . . . . . . . . . 1
Chapter: 2 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Wiring Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
EX Controller Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . 3
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . 3
Operating Specifications . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter: 3 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cleaning Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Mounting Tools and Equipment . . . . . . . . . . . . . . . . . . . . . . . 6
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connectors and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Slot Order (Important) . . . . . . . . . . . . . . . . . . . . . . . . 7
LEDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Connector and Cards . . . . . . . . . . . . . . . . . . . . . . . . .10
Endpoint Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Power and Grounding . . . . . . . . . . . . . . . . . . . . . . . .12
Chapter: 4 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Installing the Unit on a Flat Surface . . . . . . . . . . . . . . . . . . . . .13
Before you start . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Information to Know Before You Begin . . . . . . . . . . . . . .13
Installing, Removing or Replacing a Telephony Card . . . . . . . . . . . .14
Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Connecting the Telephony Cables . . . . . . . . . . . . . . . . . . . . . .15
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
MX-ONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
MiVoice 5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Chapter: 5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Chapter: 6 Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Standards Compliance and Disclaimers . . . . . . . . . . . . . . . . . . .17
Supported Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Federal Communications Commission (FCC) Disclaimer . . . . . . . . . .18
Innovation, Science and Economic Development Canada (ISED) Disclaimer 18
CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . .18
RoHS Declaration of Compliance . . . . . . . . . . . . . . . . . .18
RoHS China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Other Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Attitude of Operation . . . . . . . . . . . . . . . . . . . . . . . .20
FXO Card Standards of Compliance and Disclaimers . . . . . . . . . . . .20
FXO Card – Supported Standards . . . . . . . . . . . . . . . . . .20
FXO Card – Federal Communications Commission (FCC) Disclaimer 20
FXO Card – Innovation, Science and Economic Development Canada (ISED)
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
PRI/T1/E1/J1 Card - Standards Compliance and Disclaimers . . . . . . .21
PRI/T1/E1/J1 Card – Innovation, Science and Economic Development Can-
ada (ISED) Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . .21
BRI Standards Compliance and Disclaimers . . . . . . . . . . . . . . . .21
Product Disposal Instructions . . . . . . . . . . . . . . . . . . . . . . . .22
2
LOCATION REQUIREMENTS
CHAPTER 2 REQUIREMENTS
Requirements
Location requirements
To avoid premature aging of the controller; ensure user security; and facilitate access, upgrades, and
maintenance, the following guidelines must be followed:
•Install the controller:
–On a standard 48.26 cm (19 in.) equipment rack
–On a flat surface (such as a desk or a table)
•Install the controller in a well-ventilated location where it will not be exposed to high temperatures or
humidity.
–Storage temperature: -20 °C to +70 °C
–Operating temperature: 0 °C to +40 °C
–Humidity lower than 85% and non-condensing
•Do not install the controller in a location exposed to direct sunlight or near stoves or radiators. Exces-
sive heat could damage the internal components.
•Controller should be positioned to be accessible for future upgrade, maintenance and troubleshooting
and where cables can be easily connected.
•Maintain a minimum of 25 mm (1 in.) clearance in front, in the back, on top, under, and on the sides of
the controller.
•Keep airflow around and through the vents of the controller clear of any obstruction.
•Do not put books or paper on the controller.
Wiring Guidelines
These guidelines apply for any cable, supplied or not, used with an EX controller.
•Always use straight through cables.
•Cables must not pull or create a lateral stress on the connectors; that is, they must be long enough.
•Cables must be installed in such a way not to present a trip hazard to personnel working in the vicinity
of the equipment.
•Keep cables away from:
–Sources of electrical noise such as radios, transmitters, and broadband amplifiers
–Power lines
–Fluorescent lighting fixtures
–Liquids or moisture
–Heat sources
3
EX CONTROLLER CHARACTERISTICS
CHAPTER 2 REQUIREMENTS
EX Controller Characteristics
Dimensions and Weight
Operating Specifications
PARAMETER DESCRIPTION
Dimensions Height: 4.4 cm (1.75 in.)
Width: 48.3 cm (19 in.)
Depth: 36.5 cm (14.4 in.)
Weight Weight 4.8 kg (10.6lb)
EX
Controller
Model
Voltage/Fre
quency
Operating
Condition
Current
(mA) Power (W) VA
Thermal
Dissipation
(W)
Base unit
without card
(3A on 12
Vdc, 36 W)
120 Vac / 60
Hz
Active 395 45 47.4 45
240 Vac/ 50
Hz
Active 206 47 49.5 47
Base unit
with per PRI
or DSP card
(225mA on
12 Vdc, 2.7
W)
120 Vac / 60
Hz
Active 30 3.4 3.6 3.4
240 Vac / 60
Hz
Active 15 3.5 3.7 3.5
Base unit
with per BRI
card
(30 mA on
12 Vdc,
0.35 W)
120 Vac / 60
Hz
Active 3 0.4 0.45 0.4
240 Vac / 60
Hz
Active 2 0.4 0.45 0.4
4
EX CONTROLLER CHARACTERISTICS
CHAPTER 2 REQUIREMENTS
Base unit
with per
FXS card
(OH: 0.05 A
on 12 Vdc,
0.6 W)
(R: 0.25 A
on 12 Vdc,
3 W)
(A: 0.38 A
on 12 Vdc,
4.6 W)
120 Vac On-hook 5 0.6 0.6 0.6
Ringing (45
Vrms, 4
REN)
41.5 3.3 5.0 2.0
Active (30
mA, 200 R)
62.0 5.5 7.4 4.8
240 Vac On-hook 6 0.6 1.4 0.6
Ringing (45
Vrms, 4
REN)
28.3 3.2 6.8 1.9
Active (30
mA, 200 R)
44.5 4.5 10.7 3.8
Base unit
with per
FXO card
(100 mA on
12 Vdc, 1.2
W)
120 Vac / 60
Hz
Active 13 1.5 1.6 1.5
240 Vac / 60
Hz
Active 7 1.6 1.7 1.6
EX
Controller
Model
Voltage/Fre
quency
Operating
Condition
Current
(mA) Power (W) VA
Thermal
Dissipation
(W)
5
INSTALLATION CHECKLIST
CHAPTER 3 GETTING STARTED
Getting Started
Installation Checklist
Package Checklist
Task Verified by Date
Network information available
and recorded in site log.
Location requirements verified.
Site power Voltage
Installation site pre-power
check completed.
Mounting tools and equipment
available.
Additional equipment available.
EX Controller received.
Quick start guide received.
Regulatory compliance and
safety information received.
Warranty card received.
Software version verified.
Rack, desktop mounting of
chassis completed.
Initial electrical connections
established.
Cable length limits verified.
Initial configuration performed.
Initial operation verified.
Task Verified by Date
1 EX Controller.
6
CLEANING INSTRUCTIONS
CHAPTER 3 GETTING STARTED
Cleaning Instructions
To clean an EX Controller, wipe with a soft dry cloth.
CAUTION: Do not use volatile liquids such as benzine and thinner as they can damage the unit's casing.
For resistant markings, wet a cloth with a mild detergent, wring well and then wipe off. Use a dry cloth to
dry the surface.
Mounting Tools and Equipment
Tools
•Screwdriver as required for attaching brackets to rack
•ESD wrist strap
•Earth ground cable
WARNING: The earth ground cable should be the same size (18 AWG minimum) as the earth cable
of the provided power cord. Otherwise, make sure the earth ground cable meets the standards and
requirements of your local electrical code. The type of the cable is likely to have VW-1 or RT1 mark-
ings on the cable.
Equipment
•RJ-45 cables for the WAN and LAN connections
•RJ-11 cable for telephony connections
Connectors and Indicators
NOTE: The EX Controller is highly customizable in the sense that it may have one or several types of ports,
or none. Therefore the following image may not exactly represent your EX Controlle r.
1 Power cord with the proper
model for the country.
1 Bumpon kit for desktop use.
1 printed Getting Started Guide.
1 black RJ-45 cable for each PRI port.
1 black RJ-45 cable for each
BRI port.
1 grey Ethernet RJ-45 cable.
Task Verified by Date
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