Logitech G304 LIGHTSPEED Guide d'installation

FAQ

We've put everything you need to get started with your G305 LIGHTSPEED Wireless Gaming

Mouse right here. If you still have questions browse the topics on the left.

Frequently Asked Questions

+Performance and endurance power modes on the G304 and G305 gaming mice

You can use Logitech Gaming Software (LGS) to switch between power modes on your gaming

mouse to optimize battery performance:

Endurance mode (LO): The report rate of the mouse is fixed at 8 ms (125 Hz) to

maximize battery life. The report rate in endurance mode cannot be adjusted.

Performance mode (HI): By default, the mouse report rate is set to 1 ms (1000 Hz). But

you can increase the report rate in performance mode to 2 ms (500 Hz), 4 ms (250 Hz) or

8 ms (125 Hz).

LGS has a blue (performance) or green (endurance) colored circle at the top-left next to the

battery level to help you distinguish the active power mode:

Select a power mode in Automatic Game Detection mode

Select a power mode in On-Board Memory mode

NOTE: To learn more about On-Board Memory and Automatic Game Detection Modes,

see Choose between gaming mouse On-Board Memory and Automatic Game Detection modes.

Select a power mode in Automatic Game Detection mode

LGS can be used to select a power mode for all profiles or on a per-profile basis.

1. Launch LGS.

2. Select the G304/G305 from the product picker.

3. Click the Customize Buttons icon at bottom of the screen.

4. Make sure to select the profile you want to customize in the Profiles pane. Click on the

drop-down list next to Power Mode and select HI for performance mode, and LO for

endurance mode.

NOTE: You can also use a single profile on your mouse in Automatic Game Detection

mode. Just clear the Enable per profile settings checkbox. Remember that you cannot

have per profile DPI sensitivity levels while the setting is disabled (not checked). If you

use multiple profiles, we recommend performance mode for gaming and endurance mode

for all other profiles/applications.

Select a power mode in On-Board Memory

1. Launch LGS.

2. Select the mouse from the product picker.

3. Click the Customize on-board profile icon at bottom of the screen.

4. Click on the drop-down list next to Power Mode in the Advanced section, and select HI

for performance mode, and LO for endurance mode.

+Connect the G304 or G305 gaming mouse to a computer

You can connect the G304 or G305 gaming mouse to your computer with the included

LIGHTSPEED USB receiver. Before you connect your mouse to the computer, make sure

you’ve installed one AA battery.

1. Push downwards on the grooves to slide off the keyplate, leaving the battery cage

exposed.

2. Take the LIGHTSPEED receiver out of the battery cage so you can connect it to your

computer.

3. Install the AA battery in the battery cage as illustrated below.

4. Slide the keyplate upwards to return it to its original position, covering the battery cage.

5. Connect the receiver extension cable to a USB port on your computer. Connect the

LIGHTSPEED receiver to the other end of the extension cable.

NOTE: You can also connect the LIGHTSPEED receiver directly to a USB port on your

computer.

TIPS:

oKeep the mouse and receiver at least 2 m from wireless routers or other 2.4GHz

wireless devices to minimize environmental noise.

oTo ensure optimal performance in noisy wireless environments, we recommend

that you keep the receiver within 20 cm of the mouse.

6. Turn the mouse around so the scroll wheel faces the surface, and use your thumb or a

finger to push the power switch right.

7. The mouse and LIGHTSPEED receiver connect automatically. For more information

about the LED indicator, see LED Indicator on the G304 and G305 gaming mouse.

+Finding the correct .exe file for a gaming-mouse profile

If you're having trouble with profile detection, you may not have the profile associated with the

correct or active game .exe file.

To find the active .exe for a game, you can either:

Associate automatically using a G-Series keyboard with an LCD screen (see

360023243694).

Find the .exe through Windows Task Manager (see 360023243694).

NOTE: You only need to do one of the above if the profile is not associated correctly. If you can

point to the correct .exe when creating a profile, you don't need to do either one.

+Troubleshooting gaming mouse profile detection using Logitech Gaming Software

You can configure your gaming mouse separately for each game or application on your computer

(see 360023406553 for instructions). When a game is launched, the profile associated with it

should activate. Sometimes, the profile doesn't activate properly, which can prevent game-

specific settings from being applied.

When a game profile isn't activating properly:

Try using a Persistent Profile (see answer 360023406553 for instructions).

NOTE: Using a persistent profile will help you determine if the Logitech Gaming

Software is working properly.

Make sure the correct .exe file is selected for the game (see answer 360023406553 for

help).

Check that both the single player and multiplayer .exe files have profiles (see

answer 360023406553 for help).

+Troubleshooting mouse button assignments and macros using Logitech Gaming

Software

When your button assignments and macros aren't working the way you configured them, the

problem usually has to do with the active profile.

Here are some ways to try and resolve this issue:

Lock the profile while the game is running (see answer 360023406013 for instructions).

Try using a Persistent Profile to determine if the software is working properly (see

answer 360023406013 for instructions).

Check that the correct .exe is selected for the game (see answer 360023406013 for help).

Make sure both the single player and multiplayer .exes have profiles (see

answer 360023406013 for help).

+Linking profiles between a G-Series keyboard and gaming mouse using Logitech

Gaming Software

Logitech Gaming Software (LGS) shares the profiles between your G-Series keyboard and your

gaming mouse, so no manual profile linking is needed. Macros and keystrokes you configured

for your G-Series keyboard can be assigned to your gaming mouse, and mouse button presses

you configured for your gaming mouse can be assigned to your G-Series keyboard.

NOTE: Certain mouse-specific buttons, like DPI Shift, can only be used with LGS-compatible

mice. If you assign a G-Key on your keyboard as DPI Shift with a non-LGS mouse, the button

will have no effect. Most other button presses, like Left and Right Click, can be assigned to your

G-Keys.

+Gaming mouse profile stops working in the middle of a game

When a profile stops working in the middle of a game, there are two possible causes. Either the

profile is:

Not associated with the correct .exe file

The profile is detected in the game launcher or menu, but stops working while playing the

game. This happens when the profile isn't associated to the correct .exe file. You can fix

this by assigning the game's .exe file to the profile and not the launcher's .exe file. See

360023405833 for instructions.

Reverted to the Default Profile

Another application running on your computer may come to the foreground, causing the

active profile to revert to the Default Profile. You can fix this by locking the profile

assigned to the game. See 360023405833 for instructions.

+Cursor does not follow gaming mouse movements

If the cursor isn't following the movements of your mouse, try the following:

Make sure your mouse is firmly connected to a USB port on your computer (not to a

USB hub).

Try a different mouse pad.

Check the sensor port (on the bottom of the mouse) for dust or lint.

Avoid using your mouse on:



oGlass or other see-through surfaces

oReflective surfaces, such as mirrors and metal desks

oWood grains and grooved surfaces

oVery high gloss finished surfaces

Try the mouse on a piece of white paper to make sure it isn't a tracking issue on a

particular surface you're using.

If the above steps don't resolve your problem, the erratic movement may be caused by software

(for example, if the cursor speed is set too fast).

+My gaming-mouse profile stopped working after a game update

Each profile is associated with a specific .exe file. Sometimes, when you install a game update or

expansion pack, the location of the correct.exe may change.

If you recently installed a game update and then your game profile stopped working, see

answer 360023405693 for help with finding the current game .exe.

+Gaming mouse and keyboard compatibility with USB hubs and KVM switches

We don't support the use of third-party devices with our mice and keyboards. They can interfere

with communication between a mouse or keyboard and the computer.

Unsupported third-party devices include:

KVM switch boxes

Port replicators

Docking stations

USB hubs

NOTE: The manufacturers of these third-party devices implement keyboard and mouse support

in different ways. There is currently no industry standard.

+Purchase a new gaming mouse receiver

If you’ve lost or misplaced the receiver for your gaming mouse:

1. Go to support.logitech.com.

2. Search for your gaming mouse or use the drop-down menus to locate the product's

support page.

3. If there is a spare receiver for your gaming mouse, it’ll be listed under “Spare Parts”.

Select the part and then click Add to cart.

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