Lexmark W820 Manuel utilisateur

Lexmark™ W820

Clearing Jams

When a print media jam occurs, the printer displays a two-line

2xx Paper Jam message, and then stops operating. Clear jams

by opening each door, cover, and tray on the printer and carefully

removing any jammed print media.

Note: Use the following illustration to identify doors, covers, and

trays on the printer.

After all jams are cleared and all doors, covers, and trays are

closed, printing automatically resumes.

Clearing the printer paper path

1 Open Doors B and C.

2 Clear any jams.

3 Open trays 1, 2, 3, and 4.

4 Clear any jams.

5 Make sure the print media is properly loaded in the trays. The

paper guides should be lightly touching the print media so the

stack cannot move in any direction.

6 Close trays 1, 2, 3, and 4.

7 Open tray 5 and check the see-through grid. Clear any jams.

8 Close tray 5.

9 Close Doors B and C.

10 Remove the envelope feeder if you have one.

aGrasp the envelope feeder on each side.

bTilt it up slightly, and then pull it straight out.

cSet the envelope feeder aside.

Note: If you have a multipurpose feeder, you do not need to

remove it.

11 Open Door E if you have one.

12 Clear any jams from the rollers, gears, and grid. Lift the grid if

necessary.

13 Open Door A.

CAUTION! The fuser may be hot. If so, allow time for the

fuser to cool down before continuing.

14 Clear any jams from behind Door A.

15 Check for jams that may not be visible:

aPush the lever toward the back of the printer to lock it into

gear.

bMove the lever up and down several times to force print

media out of the fuser area.

cRelease the lever.

16 Close Door A, and then Door E if you have one.

17 Replace the envelope feeder if you have one.

18 Clear the standard bin area.

Clearing mailbox jams

1 Pull any jammed print media in the bins straight out.

2 Open Door D.

3 Clear any jams from behind the door.

4 Lift the plastic deflector and pull out any print media.

5 Close Door D.

Grid

Plastic deflector

Clearing finisher jams

1 Lift the plastic deflector (Deflector G) and pull out any print

media.

If you can see print media jammed under the plastic deflector

but can’t reach it:

aPush the finisher latch.

bSlide the finisher to the right.

cClear the jam.

2 Open Cover H.

3 Clear any jams.

4 Close Cover H.

5 Push the finisher back into place.

6 Open Cover J.

7 Clear any jams from the area of bin 1.

8 Close Cover J.

9 Open Door K.

10 Push the left green lever down and to the right and hold it out

of the way. Clear any jams from this area.

11 Release the lever.

12 Push the right green lever down and to the right and hold it

out of the way. Clear any jams from this area.

If you can see print media jammed in this area but can’t reach

it, turn the left green knob clockwise to free the print media.

13 Release the lever.

14 Turn the right green knob clockwise to free any print media

that jammed while entering bin 2.

15 Close Door K.

16 Clear any jams from bin 2.

If you still need help

The entire paper path should now be clear. If the printer continues

to display a paper jam message:

1 Turn the printer off and then back on.

2 If the situation persists, check for print media jammed behind

the trays:

aRemove tray 1 to reach media behind it.

bReinstall tray 1.

cRemove trays 2 and 3 to reach media behind them.

dOpen trays 4 and 5.

eRemove any print media visible behind trays 4 and 5.

fClose trays 4 and 5.

gReinstall trays 2 and 3.

3 Contact your administrator or Help desk if you need more

assistance.

Printed in France

4/02

E.C. 5B0000A P/N 12B0250

Plastic deflector

Bin 1

Left lever

Left knob

Right lever

Right knob

Bin 2

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