Lexmark X642 Manuel utilisateur

Lexmark™ X642

Clearing Jams

Guide

Avoiding jams

The following hints can help you avoid jams:

•Use only recommended print media.

•Do not overload the print media sources. Make

sure the stack height does not exceed the

maximum height indicated by the stack line on

the labels in the sources.

•Do not load wrinkled, creased, damp, or curled

print media.

•Flex, fan, and straighten print media before you

load it. If jams do occur with print media, try

feeding one sheet at a time through the

multipurpose feeder.

•Do not use print media that you have cut or

trimmed yourself.

•Do not mix print media sizes, weights, or types

in the same print media source.

•Make sure the recommended print side is

loaded in the source according to your simplex

or duplex needs.

•Keep print media stored in an acceptable

environment.

•Do not remove trays during a print job.

•Push all trays in firmly after loading them.

•Make sure the guides in the trays are properly

positioned for the size of print media you have

loaded. Make sure the guides are not placed

too tightly against the stack of print media.

Clearing jams

Understanding jam messages

200 and 201 Paper Jam Remove

Cartridge

1Push the release latch, and lower the

multipurpose feeder.

2Push the release latch, and open the top front

cover.

3Lift and pull the print cartridge out of the MFP.

Warning: Do not touch the

photoconductor drum on the

underside of the cartridge.

Use the cartridge handle

whenever you are holding

the cartridge.

4Place the print cartridge aside.

Note: Do not leave the cartridge exposed

to light for extended periods.

Note: The print media may be covered

with unfused toner, which may stain

garments and skin.

5Pull the print media up and toward you.

Warning: If the print media does not

move immediately when you

Message What to do*

200 and 201

Paper Jam

Remove

Cartridge

Open the bottom then top front

covers, remove the print cartridge,

and then remove the jam.

202 Paper Jam

Open Rear Door

Open the rear door on the MFP, and

remove the jam.

23x Paper Jam

Check Duplex

Remove the duplex tray from the

duplex unit, raise the duplex

deflector, and remove the jam. Open

the rear duplex door, and remove the

jam.

24x Paper Jam

Check Tray <x>

Open each tray, and remove any

jammed media.

250 Paper Jam

Check MP

Feeder

Remove all media from the

multipurpose feeder, flex and stack

the media, reload the multipurpose

feeder, and adjust the guide.

290, 291, 292,

and 294

Scanner Jams

Remove all original documents from

the ADF. Open the ADF cover, and

remove any jammed pages. Open

the document cover, and remove any

jammed pages. Open the scan unit

access door, and remove any

jammed pages.

* After clearing the jam, press to resume printing.

pull, stop pulling. You need to

access the print media from

the MFP rear door.

6Align and reinstall the toner cartridge.

7Close the top front cover.

8Close the multipurpose feeder.

9Touch Continue.

202 Paper Jam Open Rear Door

1If the paper is exiting the MFP, pull the media

straight out, and then touch Continue.

Otherwise, continue with step 2.

2Open the MFP rear door.

3Remove the jammed media.

4Close the rear door.

5To u c h Continue.

23x Paper Jam Open Duplex Rear

Door

1Open the duplex rear door.

2Remove the jammed media.

Depending on the media location, pull the

media either up or down.

3Close the duplex rear door. Make sure it snaps

into place.

4Touch Continue.

23x and 24x jams

1Open the MFP paper tray, and remove any

jammed media.

2Open the duplex tray.

To remove the media, pull up.

3Open any optional trays beginning at the top,

and remove any jammed media.

Pull the print media either up or down. If it does

not pull easily one way, try the other way

4If you have an optional 2000-sheet feeder, open

the front door, press the elevator button to lower

the tray, remove the jam, and make sure the

stack of print media is neat and aligned.

5To u c h Continue.

Elevator button

250 Paper Jam Check MP Feeder

1Remove the paper from the multipurpose

feeder.

2Flex, fan, and restack the media, and place it

into the multipurpose feeder.

3Load the print media.

4Slide the side guide toward the inside of the tray

until it lightly rests against the edge of the

media.

5Touch Continue.

260 Paper Jam Check Env Feeder

The envelope feeder feeds envelopes from the

bottom of the stack; the bottom envelope will be

the one that is jammed.

1Lift the envelope weight.

2Remove all envelopes.

If the jammed envelope has entered the MFP

and cannot be pulled out, remove the envelope

feeder.

aLift the envelope feeder out of the MFP, and

then set it aside.

bRemove the envelope from the MFP.

Note: If you cannot remove the envelope,

the print cartridge will have to be

removed.

3Reinstall the envelope feeder. Make sure it

snaps into place.

4Flex and stack the envelopes.

5Load the envelope feeder.

6Adjust the guide.

7Lower the envelope weight.

8Touch Continue.

Clearing ADF Jams

290, 291, 292, and 294 Scanner Jams

1Remove all original documents from the ADF.

2Open the ADF cover, and remove any jammed

pages.

3Open the document cover, and remove any

jammed pages.

4Open the scan unit access door, and remove

any jammed pages.

5Close the scan unit access door.

6Close the ADF cover.

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