Lexmark MX717 Manuel utilisateur

MX710, MX711, MX717, MX718

User's Guide

June 2017 www.lexmark.com

Machine type(s):

7463

Model(s):

032, 036, 037, 232, 236, 237

Contents

Safety information.........................................................................................7

Conventions...........................................................................................................................................................7

Learning about the printer......................................................................... 10

Finding information about the printer...........................................................................................................10

Selecting a location for the printer................................................................................................................. 11

Printer conﬁgurations........................................................................................................................................12

Understanding the basic functions of the scanner....................................................................................14

Using the ADF and scanner glass..................................................................................................................15

Understanding the printer control panel................................................. 16

Using the printer control panel.......................................................................................................................16

Understanding the colors of the Sleep button and indicator lights......................................................16

Understanding the home screen....................................................................................................................17

Using the touch-screen buttons.....................................................................................................................19

Setting up and using the home screen applications..............................21

Finding the IP address of the printer.............................................................................................................21

Finding the IP address of the computer.......................................................................................................21

Accessing the Embedded Web Server.........................................................................................................21

Customizing the home screen.......................................................................................................................22

Understanding the dierent applications................................................................................................... 22

Activating the home screen applications....................................................................................................23

Setting up Remote Operator Panel.............................................................................................................. 26

Exporting and importing a conﬁguration.....................................................................................................27

Additional printer setup.............................................................................28

Installing internal options................................................................................................................................ 28

Installing hardware options.............................................................................................................................48

Attaching cables.................................................................................................................................................51

Setting up the printer software......................................................................................................................53

Networking..........................................................................................................................................................54

Verifying printer setup......................................................................................................................................59

Contents 2

Loading paper and specialty media.........................................................60

Setting the paper size and type.................................................................................................................... 60

Conﬁguring Universal paper settings.......................................................................................................... 60

Loading the 250‑or 550‑sheet tray............................................................................................................ 60

Loading the 2100‑sheet tray...........................................................................................................................67

Loading the multipurpose feeder..................................................................................................................73

Linking and unlinking trays..............................................................................................................................77

Paper and specialty media guide............................................................. 80

Using specialty media......................................................................................................................................80

Paper guidelines................................................................................................................................................82

Supported paper sizes, types, and weights...............................................................................................85

Printing.........................................................................................................88

Printing a document......................................................................................................................................... 88

Printing from a mobile device........................................................................................................................ 89

Printing from a ﬂash drive............................................................................................................................... 90

Printing conﬁdential and other held jobs....................................................................................................92

Printing information pages..............................................................................................................................93

Canceling a print job........................................................................................................................................ 94

Copying........................................................................................................95

Making copies....................................................................................................................................................95

Copying photos................................................................................................................................................. 96

Copying on specialty media...........................................................................................................................96

Creating a copy shortcut using the printer control panel.......................................................................97

Customizing copy settings..............................................................................................................................98

Placing information on copies......................................................................................................................103

Canceling a copy job...................................................................................................................................... 104

Understanding the copy options................................................................................................................. 104

E-mailing.....................................................................................................107

Setting up the printer to e-mail.....................................................................................................................107

Creating an e-mail shortcut...........................................................................................................................108

E-mailing a document.....................................................................................................................................109

Customizing e-mail settings...........................................................................................................................110

Canceling an e-mail...........................................................................................................................................111

Contents 3

Understanding the e-mail options.................................................................................................................111

Faxing..........................................................................................................114

Setting up the printer to fax........................................................................................................................... 114

Sending a fax.................................................................................................................................................... 128

Creating shortcuts........................................................................................................................................... 130

Customizing fax settings.................................................................................................................................131

Canceling an outgoing fax.............................................................................................................................133

Holding and forwarding faxes.......................................................................................................................133

Understanding the fax options.....................................................................................................................134

Scanning.....................................................................................................137

Using Scan to Network...................................................................................................................................137

Scanning to an FTP address......................................................................................................................... 137

Scanning to a computer or ﬂash drive....................................................................................................... 140

Understanding the scan options..................................................................................................................142

Understanding the printer menus.......................................................... 145

Menus list........................................................................................................................................................... 145

Paper menu....................................................................................................................................................... 146

Reports Menu....................................................................................................................................................157

Network/Ports menu....................................................................................................................................... 159

Security menu................................................................................................................................................... 172

Settings menu................................................................................................................................................... 179

Help menu........................................................................................................................................................ 228

Saving money and the environment..................................................... 229

Saving paper and toner................................................................................................................................ 229

Saving energy..................................................................................................................................................229

Recycling...........................................................................................................................................................232

Securing the printer................................................................................. 233

Statement of Volatility....................................................................................................................................233

Erasing volatile memory................................................................................................................................233

Erasing non‑volatile memory....................................................................................................................... 234

Erasing printer hard disk memory.............................................................................................................. 234

Conﬁguring printer hard disk encryption................................................................................................. 235

Finding printer security information...........................................................................................................236

Contents 4

Maintaining the printer............................................................................ 237

Cleaning printer parts.................................................................................................................................... 237

Checking the status of parts and supplies...............................................................................................240

Ordering parts and supplies........................................................................................................................ 240

Storing supplies...............................................................................................................................................243

Replacing supplies..........................................................................................................................................244

Moving the printer.......................................................................................................................................... 249

Managing the printer................................................................................251

Finding advanced networking and administrator information.............................................................251

Checking the virtual display..........................................................................................................................251

Setting up e‑mail alerts.................................................................................................................................. 251

Viewing reports...............................................................................................................................................252

Conﬁguring supply notiﬁcations from the Embedded Web Server...................................................252

Restoring factory default settings...............................................................................................................253

Clearing jams............................................................................................ 254

Avoiding jams.................................................................................................................................................. 254

Identifying jam locations...............................................................................................................................255

Paper jam in the front cover.........................................................................................................................256

Paper jam in the rear door........................................................................................................................... 259

Paper jam in the standard bin.......................................................................................................................261

Paper jam in the duplex unit........................................................................................................................ 262

Paper jam in trays........................................................................................................................................... 263

Paper jam in the multipurpose feeder.......................................................................................................264

Paper jam in the automatic document feeder.........................................................................................265

Troubleshooting........................................................................................267

Understanding the printer messages........................................................................................................267

Solving printer problems.............................................................................................................................. 285

Solving print problems.................................................................................................................................. 292

Solving copy problems...................................................................................................................................318

Solving fax problems.......................................................................................................................................321

Solving scanner problems............................................................................................................................ 327

Solving home screen application problems............................................................................................ 332

Embedded Web Server does not open.................................................................................................... 332

Contents 5

Contacting customer support...................................................................................................................... 334

Notices....................................................................................................... 335

Product information........................................................................................................................................335

Edition notice................................................................................................................................................... 335

Power consumption....................................................................................................................................... 340

Index...........................................................................................................349

Contents 6

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,

multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily

overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer

performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near

water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or

performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous

radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release

emissions. You must understand the section in your operating instructions that discusses the guidelines for

selecting print media to avoid the possibility of harmful emissions.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.

There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,

or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions

and local regulations.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

Safety information 7

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays, then lift the printer o the

trays. Do not try to lift the printer and the trays at the same time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external

connections (such as Ethernet and telephone system connections) are properly installed in their marked

plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc

manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer

is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power

cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects

such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect

the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet

before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

Safety information 8

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability.

You must use either a printer stand or printer base if you are using multiple input options. If you

purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional

furniture. For more information, see www.lexmark.com/multifunctionprinters.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

SAVE THESE INSTRUCTIONS.

Safety information 9

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

•Connecting the printer

•Installing the printer software

Setup documentation—The setup documentation

came with the printer and is also available at

http://support.lexmark.com.

Additional setup and instructions for using the printer:

•Selecting and storing paper and specialty media

•Loading paper

•Conﬁguring printer settings

•Viewing and printing documents and photos

•Setting up and using the printer software

•Conﬁguring the printer on a network

•Caring for and maintaining the printer

•Troubleshooting and solving problems

User's Guide and Quick Reference Guide—The

guides are available at http://support.lexmark.com.

Note: These guides are also available in other

languages.

Information on setting up and conﬁguring the accessibility

features of your printer

Lexmark Accessibility Guide—This guide is available

at http://support.lexmark.com.

Help using the printer software Windows or Mac Help—Open a printer software

program or application, and then click Help.

Click

to view context‑sensitive information.

Notes:

•Help is automatically installed with the printer

software.

•The printer software is located in the printer

program folder or on the desktop, depending

on your operating system.

Learning about the printer 10

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