Lexmark 6500E Manuel utilisateur

6500e

User's Guide

October 2014 www.lexmark.com

Machine type(s):

4036

Model(s):

310

Contents

Safety information.......................................................................................7

Learning about the printer...........................................................................9

Basic functions of the scanner...................................................................................................................9

Finding information about the printer......................................................................................................9

Selecting a location for the printer and the scanner...............................................................................10

Printer configurations.............................................................................................................................11

Understanding the ADF and scanner glass..............................................................................................12

Understanding the scanner control panel...............................................................................................13

Understanding the home screen................................................................14

Understanding the home screen.............................................................................................................14

Using the touch-screen buttons..............................................................................................................15

Customizing the home screen.....................................................................18

Finding the IP address of the scanner.....................................................................................................18

Accessing the Embedded Web Server.....................................................................................................18

Activating the home screen applications................................................................................................19

Exporting and importing a configuration using the Embedded Web Server...........................................21

Additional printer setup.............................................................................22

Installing a scanner communications card in the printer........................................................................22

Installing internal options in the scanner................................................................................................26

Installing hardware options.....................................................................................................................41

Attaching cables......................................................................................................................................43

Verifying printer setup............................................................................................................................44

Setting up the scanner software.............................................................................................................45

Networking..............................................................................................................................................46

Minimizing your printer's environmental impact........................................55

Saving paper and toner...........................................................................................................................55

Saving energy..........................................................................................................................................56

Recycling..................................................................................................................................................58

Contents 2

Loading paper and specialty media............................................................60

Loading the standard or optional 250‑or 550‑sheet tray.......................................................................60

Loading the 2000‑sheet tray...................................................................................................................63

Loading the multipurpose feeder............................................................................................................66

Loading the envelope feeder..................................................................................................................69

Loading business cards into the ADF.......................................................................................................70

Setting the paper size and type...............................................................................................................71

Configuring Universal paper settings......................................................................................................73

Setting the ADF to detect multiple paper feeds......................................................................................73

Linking and unlinking trays......................................................................................................................73

Paper and specialty media guidelines.........................................................75

Paper guidelines......................................................................................................................................75

Supported paper sizes, types, and weights.............................................................................................78

Printing......................................................................................................83

Printing a document................................................................................................................................83

Printing from a flash drive.......................................................................................................................84

Printing on specialty media.....................................................................................................................86

Printing confidential and other held jobs................................................................................................88

Printing information pages......................................................................................................................89

Adjusting toner darkness.........................................................................................................................90

Canceling a print job................................................................................................................................90

Copying......................................................................................................92

Making copies.........................................................................................................................................92

Customizing copy settings.......................................................................................................................93

Placing a header or footer on pages.......................................................................................................96

Canceling a copy job while pages are being printed...............................................................................96

Understanding the copy options.............................................................................................................97

E-mailing....................................................................................................99

Getting ready to e-mail...........................................................................................................................99

Creating an e-mail shortcut...................................................................................................................100

E-mailing a document............................................................................................................................101

Customizing e-mail settings...................................................................................................................102

Canceling an e-mail...............................................................................................................................102

Contents 3

Understanding the e-mail options........................................................................................................102

Faxing......................................................................................................105

Getting the scanner ready to fax...........................................................................................................105

Creating shortcuts.................................................................................................................................110

Sending a fax.........................................................................................................................................111

Using shortcuts and the address book..................................................................................................113

Customizing fax settings........................................................................................................................114

Canceling an outgoing fax.....................................................................................................................115

Understanding the fax options..............................................................................................................116

Holding and forwarding faxes...............................................................................................................117

Scanning...................................................................................................119

Scanning to an FTP address...................................................................................................................119

Scanning to a computer or to a flash drive...........................................................................................121

Understanding the FTP options.............................................................................................................123

Understanding the printer menus............................................................126

Menus list..............................................................................................................................................126

Supplies menu.......................................................................................................................................127

Paper menu...........................................................................................................................................127

Reports menu........................................................................................................................................141

Network/Ports menu.............................................................................................................................142

Security menu.......................................................................................................................................155

Settings menu........................................................................................................................................161

Help menu.............................................................................................................................................211

Maintaining the scanner...........................................................................213

Cleaning the exterior of the scanner.....................................................................................................213

Cleaning the scanner glass....................................................................................................................213

Cleaning the ADF glass..........................................................................................................................214

Cleaning the ADF parts..........................................................................................................................214

Cleaning the touch screen.....................................................................................................................218

Storing supplies.....................................................................................................................................218

Checking the status of supplies.............................................................................................................219

Ordering supplies..................................................................................................................................219

Replacing supplies.................................................................................................................................223

Contents 4

Securing the memory before moving the scanner................................................................................224

Moving the scanner...............................................................................................................................226

Administrative support............................................................................228

Finding printer security information.....................................................................................................228

Checking the status of the scanner.......................................................................................................228

Checking the virtual display...................................................................................................................228

Setting up e‑mail alerts.........................................................................................................................228

Viewing reports.....................................................................................................................................229

Restoring factory default settings.........................................................................................................229

Clearing jams............................................................................................230

Avoiding jams........................................................................................................................................230

Understanding jam numbers and locations..........................................................................................230

200–201 paper jams..............................................................................................................................231

202–203 paper jams..............................................................................................................................232

230 paper jam.......................................................................................................................................234

231–239 paper jams..............................................................................................................................236

24x paper jam........................................................................................................................................238

250 paper jam.......................................................................................................................................239

260 paper jam.......................................................................................................................................240

281 paper jam.......................................................................................................................................241

283 paper jam.......................................................................................................................................242

2yy.xx paper jams..................................................................................................................................243

Troubleshooting.......................................................................................244

The indicator light is blinking................................................................................................................244

Understanding the printer messages....................................................................................................244

Solving basic printer problems..............................................................................................................262

Solving printing problems.....................................................................................................................263

Solving copy problems..........................................................................................................................266

Solving scanner problems.....................................................................................................................269

Solving fax problems.............................................................................................................................271

Solving home screen application problems...........................................................................................275

Solving option problems........................................................................................................................275

Solving paper feed problems.................................................................................................................278

Solving print quality problems..............................................................................................................280

Contents 5

Embedded Web Server does not open.................................................................................................291

Contacting customer support................................................................................................................292

Notices.....................................................................................................293

Product information..............................................................................................................................293

Edition notice........................................................................................................................................293

Power consumption..............................................................................................................................297

Index........................................................................................................309

Contents 6

Safety information

Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the

product and easily accessible.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,

multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of

accessories can be easily overloaded by a laser printer and may result in poor printer performance, property

damage, or potential fire.

Do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a

danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a

lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local

regulations.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: Before moving the scanner, follow these guidelines to avoid personal injury or

scanner damage:

•Turn off the scanner using the power switch, and then unplug the power cord from the wall outlet.

•Disconnect all cords and cables from the scanner before moving it.

CAUTION—POTENTIAL INJURY: Follow these guidelines to avoid personal injury or scanner damage:

•Make sure your fingers are not under the scanner when you set it down.

•Put the scanner on a flat and stable surface.

•Before setting up the scanner, make sure there is adequate clearance around it.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) cord provided

with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public

switched telephone network.

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory

devices sometime after setting up the scanner, then turn the scanner off, and unplug the power cord from the

wall outlet before continuing. If you have any other devices attached to the scanner, then turn them off as well,

and unplug any cables going into the scanner.

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory

devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the

wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,

and unplug any cables going into the printer.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific

manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not

responsible for the use of other replacement parts.

Safety information 7

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not

subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture

and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly

for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the scanner,

unplug the power cord from the wall outlet and disconnect all cables from the scanner before proceeding.

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or

make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning

storm.

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must

use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input

option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and

faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.

SAVE THESE INSTRUCTIONS.

Safety information 8

Learning about the printer

Basic functions of the scanner

When configured with the printer, the scanner provides copy, fax, and scan-to-network capability for large workgroups.

You can:

•Make quick copies, or change the settings on the touch screen to perform specific copy jobs.

•Send fax to multiple fax destinations at the same time.

•Scan documents and send them to your computer, an e-mail address, a USB flash memory device, or an FTP

destination.

•Scan documents and send them to another printer (PDF by way of FTP).

When the printer is converted into a multifunction device, all printer messages will be seen on the touch screen.

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

•Connecting the printer

•Installing the printer software

Setup documentation—The setup documentation came

with the printer and is also available at

http://support.lexmark.com.

Additional setup and instructions for using the printer:

•Selecting and storing paper and specialty media

•Loading paper

•Configuring printer settings

•Viewing and printing documents and photos

•Setting up and using the printer software

•Configuring the printer on a network

•Caring for and maintaining the printer

•Troubleshooting and solving problems

User's Guide and Quick Reference Guide—The guides are

available at http://support.lexmark.com.

Note: These guides are also available in other

languages.

Information on setting up and configuring the accessibility

features of your printer

Lexmark Accessibility Guide—This guide is available at

http://support.lexmark.com.

Help using the printer software Windows or Mac Help—Opena printer software program

or application, and then click Help.

Click

to view context‑sensitive information.

Notes:

•Help is automatically installed with the printer

software.

•The printer software is located in the printer

program folder or on the desktop, depending on

your operating system.

Learning about the printer 9

What are you looking for? Find it here

The latest supplemental information, updates, and customer

support:

•Documentation

•Driver downloads

•Live chat support

•E‑mail support

•Voice support

Lexmark support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site.

Support telephone numbers and hours of operation for

your country or region can be found on the support Web

site or on the printed warranty that came with your

printer.

Record the following information (located on the store

receipt and at the back of the printer), and have it ready

when you contact customer support so that they may

serve you faster:

•Machine Type number

•Serial number

•Date purchased

•Store where purchased

Warranty information Warranty information varies by country or region:

•In the U.S.—See the Statement of Limited Warranty

included with this printer, or go to

http://support.lexmark.com.

•In other countries and regions—See the printed

warranty that came with this printer.

Selecting a location for the printer and the scanner

When selecting a location for the printer and the scanner, leave enough room to open trays, covers, and doors. If you

plan to install any options, then leave enough room for them also. It is important to:

•Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee

156 standard.

•Provide a flat, sturdy, and stable surface.

•Keep the printer and the scanner:

–Within the distance allowed by the length of the Ethernet cable.

–Away from the direct airflow of air conditioners, heaters, or ventilators

–Free from direct sunlight, humidity extremes, or temperature fluctuations

–Clean, dry, and free of dust

•Allow the following recommended amount of space around the printer and the scanner for proper ventilation:

Learning about the printer 10

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