Konica Minolta 9825 Manuel utilisateur

Recycled paper is used for the inside pages of this book.

Konica Fax 9825

User’s Manual

MAINTENANCE AGREEMENT

The KONICA Fax 9825 will give you many years of trouble-free service. To ensure high quality

copying performance and to prevent premature wear and failure of precision parts. and

components, periodic cleaning and routine adjustments should be scheduled.

We recommend that you contact your service center to discuss the benefits and advantages of

Konica’s Customer Service Maintenance Agreement and to be shown how a maintenance plan

can be tailored to your individual copying needs.

NOTICE:

Konica Business Technologies, Inc. has made every effort to ensure that the information in this

manual is complete and accurate. However, constant efforts are also being made to improve and

update the product. Therefore, Konica Business Technologies shall not be liable for errors in this

manual or for any consequential damages resulting from the use of this manual. The information

contained herein is subject to changes without notice.

WEB SITE:

www.konicabt.com

FEDERAL OR STATE STATUTES MAY PROHIBIT THE COPYING OF CERTAIN

DOCUMENTS OR INFORMATION, RESULTING IN FINES OR IMPRISONMENT FOR

VIOLATORS.

MANUAL PART NUMBER:

OP-01-FAX9825

CORRESPONDENCE:

Correspondence regarding this manual may be mailed to the address shown below.

KONICA BUSINESS TECHNOLOGIES, INC.

DIGITAL SYSTEMS SOLUTIONS GROUP & NEW PRODUCT DEVELOPMENT

500 DAY HILL ROAD

WINDSOR, CT 06095

Quick Table of Contents

iii

Contents

Part 1: Gettin

Started 1

Operatin

Notices 1

How to Use the Manual 9

Chapter 1 Installin

and Settin

up the Machine 11

Chapter 2 Gettin

to Know the Machine 29

Chapter 3 Job Status and Memory 41

Part 2: Copyin

Chapter 4 Copyin

a Document 47

Part 3: Faxin

Chapter 5 Dialin

Methods 53

Chapter 6 Sendin

a Fax 61

Chapter 7 Receivin

a Fax 77

Chapter 8 Pro

rammin

the Fax Phonebook 89

Chapter 9 Pollin

- Retrievin

Remote Documents 101

Chapter 10 Mailbox 109

Chapter 11 Printin

Reports 115

Part 4: PC Connectivity 129

Chapter 12 PC Connectivity Software 129

Chapter 13 Printin

from the PC 137

Chapter 14 Usin

the Machine on a Network 141

Part 5: Supervisor Functions 143

Chapter 15 Accessin

the Supervisor Menu 143

Part 6: Technical Information 159

Chapter 16 Troubleshootin

and Maintenance 159

Chapter 17 Specifications 183

Index 193

Konica Fax 9825 User’s Manual

Detailed Contents

Contents

Operatin

Notices 1

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

How to Use the Manual 9

Chapter 1: Installin

and Settin

up the Machine 11

Where to Install. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

What You May Need To Install. . . . . . . . . . . . . . . . . . . . . . . . 13

Konica Fax 9825 Backup Batteries . . . . . . . . . . . . . . . . . . . . 13

Setting up the Konica Fax 9825 . . . . . . . . . . . . . . . . . . . . . . . 13

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Telephone Line Connections . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installing the Second Paper Cassette . . . . . . . . . . . . . . . . . . 23

Chapter 2: Gettin

to Know the Machine 29

Machine Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Konica Fax 9825 Control Panel Keys. . . . . . . . . . . . . . . . . . . 34

Using the Machine Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Help Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Konica Fax 9825 Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Multi-Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Chapter 3: Job Status and Memory 41

Document Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Idle Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Job Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Printing the First Page of a Pending Job . . . . . . . . . . . . . . . . 43

Canceling a Pending Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Clearing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

If Memory is Full. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Chapter 4: Copyin

a Document 47

Load a Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Copying Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Copy Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Konica Fax 9825 User’s Manual

Detailed Contents

Contents

Chapter 5: Dialin

Methods 53

Keypad Dialing (Control Panel) . . . . . . . . . . . . . . . . . . . . . . . 53

One-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Manual Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Redialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Last Number Redialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Group Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Linked Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Pauses and other Dial Options. . . . . . . . . . . . . . . . . . . . . . . . 57

Chapter 6: Sendin

a Fax 61

Loading a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Automatic Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Broadcast Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Scheduling Faxes for a Delayed Start . . . . . . . . . . . . . . . . . . 65

Sending Attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Manual Send with Voice Contact . . . . . . . . . . . . . . . . . . . . . . 66

Canceling a Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Communication Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Outgoing Faxes Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Chapter 7: Receivin

a Fax 77

Answering Fax Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Receive To Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Confidential Receive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Reducing Faxes to Fit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Fax Copies, Collation, and Paper Trays. . . . . . . . . . . . . . . . . 84

Pager Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Chapter 8: Pro

rammin

the Fax Phonebook 89

What is the Phonebook? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Creating Individual Cell Entries . . . . . . . . . . . . . . . . . . . . . . . 90

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Programmable One-Touch Keys . . . . . . . . . . . . . . . . . . . . . . 97

Chapter 9: Pollin

- Retrievin

Remote Documents 101

Preparing a Document to be Polled (Poll-Out). . . . . . . . . . . 101

Retrieving Remote Documents (Poll-In). . . . . . . . . . . . . . . . 103

Delayed Polling (Poll-In). . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Continuous Polling (Poll-In) . . . . . . . . . . . . . . . . . . . . . . . . . 105

Cancel a Polling Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Detailed Contents

vii

Contents

Retrieving Confidential Documents with DTMF . . . . . . . . . . 106

Chapter 10: Mailbox 109

Mailbox Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Store Document in Local Mailbox. . . . . . . . . . . . . . . . . . . . . 110

Print Mailbox Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Erase Mailbox Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Mailboxes and DTMF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Chapter 11: Printin

Reports 115

Report Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Report Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Fax Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Usage Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Machine Status Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Chapter 12: PC Connectivity Software 129

Hardware Requirements & Installation. . . . . . . . . . . . . . . . . 129

Software Requirements & Installation . . . . . . . . . . . . . . . . . 129

Konica Fax 9825 Configuration Program . . . . . . . . . . . . . . . 131

Scanning Documents Using Twain. . . . . . . . . . . . . . . . . . . . 134

Sending Faxes Via Class 1 or 2 Software . . . . . . . . . . . . . . 135

Chapter 13: Printin

from the PC 137

Parallel Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Installing the Konica Fax 9825 Print Driver . . . . . . . . . . . . . 137

Printing with the Konica Fax 9825 . . . . . . . . . . . . . . . . . . . . 137

Printer Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Using the Manual Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Chapter 14: Usin

the Machine on a Network 141

Network Faxing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Network Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Chapter 15: Accessin

the Supervisor Menu 143

Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Setting the Machine ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Speed Dial Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Pause Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

LCD Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Listen to Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Button Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Alarm Sound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

viii

Konica Fax 9825 User’s Manual

Detailed Contents

Contents

Ring Sound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Mail/Poll/Relay Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Timestamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Access Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Remote Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Chapter 16: Troubleshootin

and Maintenance 159

Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Solving Problems with Your Machine. . . . . . . . . . . . . . . . . . 160

Problem Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Maintaining Your Konica Fax 9825. . . . . . . . . . . . . . . . . . . . 178

Service Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Shipping Your Konica Fax 9825. . . . . . . . . . . . . . . . . . . . . . 180

Consumables and Replacement Parts. . . . . . . . . . . . . . . . . 181

Chapter 17: Specifications 183

Index 193

1Getting Started

Operatin

Notices

Your machine and supplies have been designed and tested to meet strict safety

requirements. These include safety agency examination and approval, and compliance

toestablishedenvironmentalstandards.Pleasereadthefollowing instructionsandrefer

to them as needed to ensure the continued safe operation of your machine.

Follow all warnings and instructions marked on, or supplied with, the product.

Unplug this machine from the wall outlet before cleaning. Always use materials

specifically designated for this machine. Use of other materials may result in poor

performance and could create a hazardous situation.

Do not use this machine near water, wet locations, or outdoors.

Do not place this machine on an unstable cart, stand, or table. The machine may fall,

causing personal injury or serious damage to the machine.

This machine is equipped with a 3-wire, grounding type plug (that is, a plug having a

third grounding pin). This plug will only fit into a grounding type power outlet. This is a

safety feature. To avoid the risk of electric shock, contact your electrician to replace the

receptacle if you are unable to insert the plug into the outlet. Never use a ground

adapter plug to connect the machine to a power source receptacle that lacks a ground

connection terminal.

This machine should be operated from the type of power source indicated on the

markinglabel. Ifyou arenotsureof thetype ofpower available,consult yourlocal power

company.

Do not allow anything to rest on the power cord. Do not locate the machine where

persons will step on the cord.

Use of an extension cord with this machine is not recommend or authorized. Users

should check building codes and insurance requirements if an extension cord is to be

used. Ensure that the total of the ampere ratings does not exceed the extension cord

ampere rating. Make sure that the total of all products plugged into the wall outlet does

not exceed the outlet rating.

Slots and openings in the cabinet and in the back and bottom of the machine are

provided for ventilation. To ensure reliable operation of the machine and to protect it

from overheating, these openings must not be blocked or covered. The machine should

never be placed near or over a radiator or heat register. This machine should not be

placed in a built-in installation unless proper ventilation is provided.

Never spill liquid of any kind on the machine.

Never remove any covers or guards that require a tool for removal. There are no

operator serviceable areas within these covers.

Konica Fax 9825 User’s Manual

Never defeat interlock switches. Machines are designed to not allow operator access to

unsafe areas. Covers, guards, and interlock switches are provide to ensure that the

machine will not operate with covers opened.

WARNING:Duringnormaloperation,this machinewill produceozone gas.The amount

of ozone produced does not present a hazard to the operator. However, it is advisable

that the machine be operated in a well-ventilated area.

Data Cou

ler Information

The Konica Fax 9825 machine contains an internal data coupler. Its use is restricted by

the FCC (Federal Communication Commission). To comply with the FCC rules, you

must carefully read and follow the instructions listed below.

This equipment complies with Part 68 of the FCC rules. On the rear of this equipment

is a label that contains, among other information, the FCC registration number and the

Ringer Equivalence Number (REN). If requested, provide this information to your

telephone company.

The REN is useful to determine the quantity of devices you may connect to your

telephone line and still have all of those devices ring when your number is called. In

most, but not all areas, the sum of the RENs of all devices should not exceed five (5).

To be certain of the number of devices you may connect to your line, as determined by

the REN, you should call your local telephone company to determine the maximum

REN for your calling area.

WARNING: Ask your local telephone company for the modular jack type installed on

your line. Connecting this machine to an unauthorized jack can severely damage

telephone company equipment. You, not Konica, assume all responsibility and/or

liability for any damage caused by the connection of this machine to an unauthorized

jack.

You may safely connect the machine to the following standard modular jack: USOC RJ-

11C. Use the standard line cord (with modular plugs) provided with the installation kit to

connect it.

Do not connect this machine to a party or coin operated phone line.

Repairs to the machine should only be made by Konica or an authorized Konica service

agency or dealer. This applies at any time during or after the service warranty period. If

unauthorized repair is performed, the remainder of the warranty period is null and void.

If you find the telephone line is damaged or the telephone company notifies you that

your machine is causing damage, disconnect the machine from the telephone line and

call for service. Do not reconnect the machine until necessary repairs are made.

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