Johnson Controls KONOzw Mode d’emploi

Operation Guideline

Product Model:

KONOzw

Page 1 of 19

KONOzw (KN-ZW-WH1-B04)

Operation Guideline

(Rev 1.7)

Operation Guideline

Product Model:

KONOzw

Page 2 of 19

Table of Contents

1. MODELS .............................................................................................................................................................. 3

2. PACKAGE CONTENTS .......................................................................................................................................... 3

3. ITEMS NEEDED FOR INSTALLATION ..................................................................................................................... 3

4. SPECIFICATIONS AND COMPLIANCE .................................................................................................................... 3

5. CONNECTING POWER/INSERTING BATTERIES...................................................................................................... 4

6. SYSTEM INCLUSION/EXCLUSION ..................................................................................................................... 5

6.1 Steps of Adding the Device (Device Inclusion).................................................................................................... 5

6.2 Steps of Removing Device (Device Exclusion)..................................................................................................... 7

6.3 Error code and description.................................................................................................................................. 8

6.4 Z-Wave Command Classes .................................................................................................................................. 8

6.5 OTA Firmware Upgrade.................................................................................................................................... 12

7. INSTALLATION .................................................................................................................................................. 13

8. CONFIGURE SYSTEM AND DISPLAY SETTINGS................................................................................................... 14

9. KEYPAD LOCK .................................................................................................................................................. 16

10. DEVICE RESET .................................................................................................................................................. 16

10.1 Factory Reset ..................................................................................................................................................... 16

10.2 Hardware Reset ................................................................................................................................................. 16

12. TROUBLESHOOTING .......................................................................................................................................... 17

13. MANUFACTURER CONTACT INFORMATION ....................................................................................................... 17

14. DISPOSAL INSTRUCTIONS .................................................................................................................................. 19

15. WARNING INFORMATION .................................................................................................................................. 19

Operation Guideline

Product Model:

KONOzw

Page 3 of 19

1. MODELS

•KONOzw Smart Hub Thermostat

2. PACKAGE CONTENTS

•Device

•Wall Plate

•Mounting Hardware

•4 AA Alkaline Batteries

•Installation Manual

•Wire Labels

3. ITEMS NEEDED FOR INSTALLATION

•Phillips Screwdrivers

•Wire stripper/cutter

•A Z-Wave Hub / Gateway to operate with KONOzw

4. SPECIFICATIONS AND COMPLIANCE

•Operating Voltage: 24VAC

•Battery Type: 4 AA premium brand Alkaline

•Operating Temperature: +14F to 122F (+10C to 50C)

•Operating Humidity: 20% to 80% (non-condensing)

•Certifications: Z-Wave Plus

Operation Guideline

Product Model:

KONOzw

Page 4 of 19

5. CONNECTING POWER/INSERTING BATTERIES

KONOzw needs either one of the power source options:

•C-terminal

•Battery (4 AA alkaline batteries included)

C-terminal

Separate KONOzw from its base. Pull the wires from your wall through the center hole of the KONOzw base.

Secure the base to the wall using the include mounting hardware.

After wiring, secure KONOzw front onto base. Once KONOzw front has been secured to base (line up and

firmly push), return power to system.

Battery

Insert the 4 included AA alkaline batteries and secure KONOzw front onto base.

Operation Guideline

Product Model:

KONOzw

Page 5 of 19

6. SYSTEM INCLUSION

During the initial setup, you will be prompted to pair the device with your home control system. If you choose

not to pair during the initial setup process, you can manually initiate the inclusion process at any time by

following these steps:

6.1 Steps of Adding the Device (Device Inclusion)

•Initiate inclusion on your home control system using the instructions provided with it

•In HOME screen, press the knob once to enter the menu settings

•Rotate the knob to select , then press the knob to enter the inclusion/exclusion menu

•In the inclusion/exclusion menu, select ADD and press the knob to confirm

Start the device adding process

Turn off the radio

•The device will begin the adding process – you will see this screen:

Step 1: Device prepares to add to the hub:

Operation Guideline

Product Model:

KONOzw

Page 6 of 19

Step 2: At the hub portal, click “Add device”.

Noted: If the hub is supporting S2 (authenticated) security mode, it will ask the user to provide the

DSK code of the device to complete the inclusion process. The DSK code is printed on the product

label as shown below:

Input the first 5 digits in the hub portal and follow the instructions provided by the hub.

Remove the décor snap cover from the device and the product label is attached on the device front

housing. There is also the same product label attached on the product gift-box.

If S0 or S2 (unauthenticated) is used, no DSK is needed then.

Step 3: Device is added to the hub successfully.

•The device will automatically return to the HOME screen after 5 seconds, or you can press the knob to

return to the HOME screen.

•If the inclusion process is not successful, then the HOME screen will display ER:02 to indicate the error.

Press and hold the knob for over 5 seconds to return to the inclusion/exclusion menu and retry the

inclusion.

Operation Guideline

Product Model:

KONOzw

Page 7 of 19

6.2 Steps of Removing Device (Device Exclusion)

•In HOME screen, press the knob once to enter the menu settings

•Rotate the knob to select , then press the knob to enter the inclusion/exclusion menu

•In the inclusion/exclusion menu, select RST and press the knob to confirm

Start the device adding process

Skip the device removal and keep the RF radio to

be on.

•The device will begin the removal process – you will see this screen:

Step 1: Device prepares to be removed from the hub:

Step 2: At the hub portal, click “Remove device”.

Step 3: Device is removed from the hub successfully.

Operation Guideline

Product Model:

KONOzw

Page 8 of 19

•If the exclusion process is not successful, then HOME screen will display ER:02 to indicate the error.

Press and hold the knob for over 5 seconds to return to the inclusion/exclusion menu and retry the

exclusion.

6.3 Error code and description

6.4 Z-Wave Command Classes

KONOzw supports the following command classes:

Association Group:

Version

Group ID

Maximum Nodes

Description

Z-Wave Plus Lifeline

Association NodeID

001

KONOzw is associated with the Zwave controller/hub in the network.

The following events will trigger a notification(report) from KONOzw to controller.

Event

Report

Device Reset Locally

Device Reset Locally Notification

Thermostat Mode Change

Thermostat Mode Report

Thermostat Setpoint Change

Thermostat Setpoint Report

Fan Mode Change

Thermostat Fan Mode Report

Thermostat Operating State Change

Thermostat Operating State Report

Battery Level Change

Battery Report

Temperature Change

Multilevel Sensor Report

AC power connected or

disconnected

Notification Report - Power Management

Error Code

Description

Er:00

System Error – Host Boot up fail

Er:01

System Error – No valve (O or B) connected in Heat Pump system

Er:02

Provisioning error – No network

Er:09

Radio Error – No response from module

Er:0A

Radio Error – Poor signal (<-76dBm RSSI)

Er:0B

Radio Error – Network not found

Operation Guideline

Product Model:

KONOzw

Page 9 of 19

Notification:

Version

Notification Type

Power Management (0x08)

Notification Event

AC mains disconnected (0x02)

AC mains connected (0x03)

Battery replace soon (0x0A)

Battery replace now (0x0B)

Security:

KONOzw is supporting 3 types of security:

-S2 (authenticated) – each device is assigned with an unique DSK.

-S2 (un-authenticated)

-S0

A Security (S0 or S2) Enabled Z-Wave Controller must be used in order to fully utilize the product.

Basic:

KONOzw supports the Comfort mode (Hold mode) and Energy-Saving mode (Away mode). The Energy-saving

mode sets the heat temperature at 62F and the cool temperature at 83F.

To activate the Energy-saving mode, the hub should send a “BASIC_SET 0x00” to KONOzw and an icon of

“AWAY” is then shown on the LCD.

There are 2 ways to deactivate the Energy-saving mode:

(i) Send the BASIC_SET 0xFF from the hub. KONOzw will switch to the Comfort mode (Hold mode).

(ii) Turn or press the knob on the device. In this case, KONOzw will send a BASIC_REPORT with value

0xFF.

Standard Command Class:

Standard Command Class

Version

Application Status

Association*

Association GRP Info*

Basic*

Battery*

Clock*

Configuration *

Device Reset Locally*

Firmware Update Meta Data*

Manufacturer Specific*

Multilevel Sensor*

Notification*

Power level*

Protection*

Security

Operation Guideline

Product Model:

KONOzw

Page 10 of 19

Note: The command classes with “*” will be supported securely when the device is bootstrapped with a

security key.

Security 2

Supervision

Thermostat Fan Mode*

Thermostat Fan State*

Thermostat Mode*

Thermostat Operating State*

Thermostat Setpoint*

Transport Service

Version*

Z-Wave Plus Info

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