Interlogix NX-595E Manuel utilisateur

NX-595E User Manual

P/N 230243 • REV C • ISS 02JUL14

2 NX-595E User Manual

This document may not be copied in whole or in part or otherwise

reproduced without prior written consent from UTC Fire & Security

Americas Corporation, Inc., except where specifically permitted

under US and international copyright law.

Trademarks and

patents The NX-595E name and logo are trademarks of UTC Fire & Security

Americas Corporation, Inc.

NX-595E name is a trademark of UTC Fire & Security Americas

Corporation, Inc.

Other trade names used in this document may be trademarks or

registered trademarks of the manufacturers or vendors of the

respective products.

Manufacture

Placed on the market by:

UTC Fire & Security Americas Corporation, Inc.

3211 Progress Drive, Lincolnton, NC, 28092, USA

Authorized EU manufacturing representative:

UTC Fire & Security B.V.

Kelvinstraat 7, 6003 DH Weert, Netherlands

Compliance

EU directives UTC Fire & Security hereby declares that this device is in

compliance with the applicable requirements and provisions of one

or more of the Directives 1999/5/EC, 2014/30/EU and 2014/35/EU.

For more information see: www.utcfireandsecurity.com or

www.interlogix.com

2002/96/EC (WEEE directive): Products marked with this symbol

cannot be disposed of as unsorted municipal waste in the European

Union. For proper recycling, return this product to your local supplier

upon the purchase of equivalent new equipment, or dispose of it at

designated collection points. For more information see:

www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that

cannot be disposed of as unsorted municipal waste in the European

Union. See the product documentation for specific battery

information. The battery is marked with this symbol, which may

include lettering to indicate cadmium (Cd), lead (Pb), or mercury

(Hg). For proper recycling, return the battery to your supplier or to a

designated collection point. For more information see:

www.recyclethis.info.

Contact information www.utcfireandsecurity.com or www.interlogix.com

Customer support www.interlogix.com/customer-support or

www.utcfssecurityproducts.eu

NX-595E User Manual 3

Content

Important information 6

Thank You 6

Limitation of liability 6

Advisory messages 6

Warranty 7

Introduction 8

Glossary of Terms 9

Legend 10

Features & Benefits 11

Phone Line connection 11

Phone Line connection, and network connection 12

Phone Line connection, network connection and integrated into the

door intercom system 12

Phone Line connection, network connection, integrated into the

door intercom system with NX-181xx Voice keypads 13

Accessing the NX-595E via a Touch Tone Phone 13

Main Menu – Structure 14

Main Menu Explained 15

System Status 15

System Control 15

Intercom Control 15

Output Control 15

Message Bank 16

System Configuration 16

To Configure 17

Main Menu Controls And Examples 19

Menu 1 - System Status 19

Menu 2 - System Control 20

Partition Control – Single Partition 20

Disarm – Single partition system 20

Away Arm – Single partition system 20

Stay Arm – Single partition system 21

Partition Control – Multi Partition 21

Away Arm – Multi partition system – All Partitions 21

Stay Arm – Multi partition system – All Partitions 21

4 NX-595E User Manual

Disarm – Multi partition system – All Partitions 22

Away Arm – Multi Partition System – Single Partition 22

Stay Arm – Multi Partition System – Single Partition 22

Disarm – Multi Partition System – Single Partition 23

Bypassing 24

System Event History 24

Menu 3 - Intercom Control 25

Intercom Call 25

Menu 4 - Output Control 27

Menu 5 - Message Bank 28

Exit Message 28

Entry Message 28

Menu 0 - System Configuration 29

User Configuration 29

User PIN – Creating 29

User PIN – Disabling 30

User Partition – Configuration 30

User Authority – Configuration 31

Time and Date Configuration 32

Partition Entry Time Configuration 33

Partition Exit time Configuration 34

Alarm and Divert Phone Number Configuration 35

Creating Alarm and Divert Phone Numbers 35

Deleting Alarm and Divert Phone Numbers 36

Voice message recording 37

Exit Message Recording 37

Entry message Recording 38

User Name – Voice Recording 38

Zone Name – Voice Recording 38

Zone Name – library word configuration 39

Partition Name – Voice Recording 39

Partition Name – library word configuration 40

Output Name – Voice Recording 40

Output Name – library word configuration 41

Room Name – Voice Recording 41

Room Name – library word configuration 42

System Name – Voice Recording 42

Answering an incoming NX-595E call 42

Accessing the NX-595E 44

Navigating to the NX-595E 44

Access Levels 45

Main Menu – Master User Code 45

NX-595E User Manual 5

Main Menu – Standard User Code 46

Status and Partition Control 46

Voice Reporting 47

Users 48

Call Divert 49

Email Reporting 50

Email Reporting – examples 50

Access via an Android App 51

Access via an iPhone App 52

Troubleshooting 52

System Status Messages 53

Word Library 55

Index 56

6 NX-595E User Manual

Important information

Thank You

We trust that NX-595E will provide you with ease of access and control of your

NetworX security system.

All users of your security system should read and follow the instructions and

precautions in this manual before operating your security system. Failure to do

so could result in the security system not working as intended.

This manual should be kept in an accessible location for the life of the security

system. If you do not understand any part of this manual, you should ask your

service provider for further clarification. Read the entire manual and if possible,

practice on the NX-595E whilst your security provider is on site.

Limitation of liability

To the maximum extent permitted by applicable law, in no event will UTCFS be

liable for any lost profits or business opportunities, loss of use, business

interruption, loss of data, or any other indirect, special, incidental, or

consequential damages under any theory of liability, whether based in contract,

tort, negligence, product liability, or otherwise. Because some jurisdictions do not

allow the exclusion or limitation of liability for consequential or incidental

damages the preceding limitation may not apply to you. In any event the total

liability of UTCFS shall not exceed the purchase price of the product. The

foregoing limitation will apply to the maximum extent permitted by applicable law,

regardless of whether UTCFS has been advised of the possibility of such

damages and regardless of whether any remedy fails of its essential purpose.

Installation in accordance with NX-595E Installation Manual, applicable codes,

and the instructions of the authority having jurisdiction is mandatory.

While every precaution has been taken during the preparation of this manual to

ensure the accuracy of its contents, UTCFS assumes no responsibility for errors

or omissions.

Advisory messages

Advisory messages alert you to conditions or practices that can cause unwanted

results. The advisory messages used in this document are shown and described

below.

WARNING: Warning messages advise you of hazards that could result in injury

or loss of life. They tell you which actions to take or to avoid in order to prevent

the injury or loss of life.

NX-595E User Manual 7

Caution: Caution messages advise you of possible equipment damage. They tell

you which actions to take or to avoid in order to prevent the damage.

Note: Note messages advise you of the possible loss of time or effort. They

describe how to avoid the loss. Notes are also used to point out important

information that you should read.

Keep in mind, the level of security you will obtain with this system relates

specifically with two major factors:

• The quantity, quality, and placement of security devices attached to this

security system.

• The knowledge you have of the security system and how that knowledge is

utilized in a weekly test of the complete system.

This product is to be installed by qualified SERVICE PERSONNEL only

The equipment should only be operated with an approved power adapter with

insulated live pins.

Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of

batteries according to the instructions. Contact your service provider for

replacement batteries.

Warranty

UTC Fire & Security Americas Corporation, Inc. guarantees this product against

defective parts and workmanship for twenty-four (24) months from the date of

purchase. If any defect appears during the warranty period contact your service

provider. UTC Fire & Security Americas Corporation, Inc. assumes no liability for

consequential or indirect damage, and accepts no responsibility for repairing

damage to the product caused by misuse, careless handling, or where repairs

have been made by others.

No other guarantee, written or verbal, is authorized by UTC Fire & Security

Americas Corporation, Inc.

8 NX-595E User Manual

Introduction

The NX-595E provides intelligent home services when added to a NetworX

security system. It can send you email messages about the status of your home,

and provides remote access to your system. If your installer has integrated your

security system to devices such as intercom, doors, lighting and air-conditioning,

then you may be able to control these too.

You can access NX-595E using these methods:

• Personal Voice Guide (PVG) - When accessing the NX-595E via a touch-tone

phone, the inbuilt PVG will talk to you and guide you through operating your

security system. You can dial in and check the status of your security system,

change a user’s PIN number, enter a new alarm phone number, or arm your

system with easy to follow voice prompts.

• Built-In Web Server - provides access from PC, Mac, or smart phone with

web browser. It allows users to arm / disarm individual partitions, check

system status, enable / disable user codes, modify email accounts and voice

phone numbers from any standard web browser.

• iPhone app – provides access from an easy to use iPhone app without

needing to set up port forwarding.

The NX-595E can interact with you with one or more of these:

• Voice Reporting - will call up to three phone numbers and announce alerts in

plain English

• Email Reporting - will email up to three addresses, no mail server needs to be

configured

Authorized users may customize voice recordings for user names, zone names,

partition names, room names, output names and system names. The NX-595E

can also store (and forward to NX-181xx Voice keypads) exit and entry

messages. These messages can be left for other users of the security system.

Advanced intercom features are also incorporated within the NX-595E. Imagine a

visitor to your home pressing the button at your front door intercom, and then

being able to talk to you on your mobile phone anywhere in the world. Maybe it’s

a courier delivering a parcel? You may wish to open the garage door and allow

them to drop the parcel inside.

NX-595E User Manual 9

Glossary of Terms

Authority Level: The level of access assigned to a users PIN code

Arm: To turn your security system On.

Partition:

Multiple "zones" (detection devices) can be allocated into "partitions" to permit

users to selectively "arm" the security system. For example there may be 3

zones in an partition called Downstairs, and two zones in another partition

called Upstairs. Users can only arm and disarm partitions they have authority

level to.

Away Mode: To turn your security system on when you are leaving the premises.

Bypass: Isolate / remove selected zones from your security system. A bypassed zone is

not capable of activating an alarm, as it is temporarily removed from your

system.

DHCP

Dynamic Host Configuration Protocol, is a computer network protocol used by

devices to obtain configuration information for operation in an Internet Protocol

network. This protocol reduces system administration workload, allowing

networks to add devices with little or no manual intervention

Disarm: To turn your security system Off.

Exit delay: The time allowed to exit the premises after the security system is armed.

Entry delay: The time allowed to disarm your security system after the first detection device

has been activated.

Master Code:

A four (4) or six (6) digit PIN code that is used by a user to arm or disarm the

security system. Its main feature is the ability to create, alter and delete user

PIN codes. Can also be used as a function code for all features. NOTE: Your

security system may have either four (4) digit PIN codes or six (6) digit PIN

codes, but not a mixture of both.

Outputs: Where external devices are configured. These devices can be controlled from

your security system.

Relay An electrically operated switch. Common uses include being used to open the

front gate to let a visitor in, or to turn lights on and off.

RTC RTC stands for Real Time Clock - your NX-595E has a built in clock with

backup battery that saves the time and date in case your security system loses

power for an extended period of time.

Self Monitored:

Back-to-Base monitoring companies provide a 24/7 service with trained

security staff to respond to any incidents. Having a Self Monitored system is

more economical, however it does not provide as many features. NetworX

security systems support both Back-to-Base Monitoring and Self Monitoring.

Stay Mode: To turn your security system on when you are staying in the premises, this will

automatically bypass pre-programmed zones and arm others. Often used for

arming just the perimeter of the premises.

Service

Provider: The installation / maintenance company servicing your security system.

User Code:

A four (4) or six (6) digit PIN code that is used by a user to arm or disarm the

security system. Codes may be required for certain features. NOTE: A system

may have either four (4) digit PIN codes or six (6) digit PIN codes, but not a

mixture of both.

Zone: An individual detection device or sensor is called a "zone". For example a

Passive Infra Red (PIR) motion detector in the lounge room is a single zone.

10 NX-595E User Manual

Legend

[PIN] Instructions to call the phone number the NX-595E is connected to, and when

prompted enter the required PIN number.

A single digit selection is required

A single digit or multiple digits selection is required.

This could be a multi digit number, e.g. for Zone 128 press 1 2 8 #

Navigation keys required to move to the desired menu

Start your recording

Sub menu of the main menu

Sub, Sub menu of the main menu

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