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The HDMI cable is connected incorrectly, please reconnect.
2. Only sound, no image
The HDMI cable is connected incorrectly, please reconnect.
The brightness of the TV or HDMI Dongle is adjusted to the minimum,
please adjust the brightness.
3. Only image, no sound
The TV or HDMI Dongle has been set into the mute mode, please press
the 【mute】button to turn on the sound.
The sound of the TV or HDMI Dongle is adjusted to the minimum,
please adjust the volume.
4. The image is paused or indicate “buffering”
The signal quality of wireless network is poor, please connect to the
network with better quality.
The server is adjusting the program source.
5. Indicates that the network can not be connected
The wireless network is blocked, please check the network connection.
The device is not authorized, please contact your network operator.
6. The remote controller is insensitive
The battery inside the remote controller is not enough or the battery is
not installed properly. Replace the battery or install the battery properly.
There is an obstacle between the remote controller and the HDMI
Dongle, please avoid the obstacle.
The remote controller is out of the effective range of receipt, please use
the remote controller within the effective range.
There are other interference signals, please try to avoid interference of
other signals when controlling the device.
Ensure that the remote controller has been paired successfully with the
HDMI Dongle.
7.Thirdpartysoftwaredeclaration
These third party software and applications provided via this product are owned
by all third parties, our company does not provide any guarantee for these third
party software and applications as we do not own the intellectual property rights
of them. Our company will not provide support to these software and applications,
nor assume any responsibility for the functionality of these software and
applications.
Third party software and application services may be interrupted or terminated.
Our company does not guarantee that any content or service can be maintained its
availability during any time. The third party transmits content or services through
the network and transmission tools which are out of our control scope. Within the
bounds of the relevant law, our company has made it clear that we will not
assume any responsibility for the interruption or termination of any content or
service provided by this product. Our company does not assume any
