Ingenico ISMP4 Manuel utilisateur

www.ingenico.com

28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35

Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

iSMP4

User Guide

iSPM4_User guide

900025697 R11 000 01/0416

Contents

1_Introduction

2_Unpacking

3_Recommendations

3_1 Safety

Sécurité

Sicherheit

3_2 Security of your terminal

3_3 EC standard compliance marking

3_4 FCC & IC Compliance

3_4_1 Federal Communications Commission

(FCC) Statement

3_4_2 Industry Canada (IC) Statement

3_4_3 FCC/IC RF Exposure (SAR) Statement

3_5 Marking

3_6 Main Characteristics

4_Installation and connection

4_1 Functional description

4_2 Battery insertion

4_3 Charging iSMP4

4_4 Terminal in its environment

4_5 Power on / off and wakup / sleep

iSPM4_User guide

900025697 R11 000 01/0416

4_6 Connection

4_6_1 USB cable connection

4_6_2 Cable disconnection

4_7 Payment Integration with Bluetooth

5_Daily use

5_1 Getting started with iSMP4

5_2 iSMP4 keypad functions

5_3 Adjusting the contrast

5_4 Barcode reader

5_5 Card insertion

5_5_1 Swiping a card

5_5_2 Inserting a chip card

5_5_3 Reading Contacless (Optional)

6_Maintenance

6_1 Cleaning of the terminal

Entretien du terminal

Wartung von Endgeräte

6_2 Transport and storage

6_3 Troubleshooting

6_4 End of life

Fin de vie

Produktentsorgung

iSPM4_User guide

900025697 R11 000 01/0416

1_Introduction

Thank you for choosing a payment terminal Ingenico.

We recommend you to read carefully this installation guide: It gives

you the necessary information about safety precautions, unpacking,

installation, and maintenance of your terminal.

WARRANTY / SECURITY

To benet from the guarantee-related product, and to

respect the security, we ask you to use only accessories

delivered in box with the product, entrusting maintenance

operations only to an authorized person.

This symbol indicates an important Warning.

This symbol indicates a piece of advice.

ISMP4 is battery powered, use only Ingenico parts for replacement.

ISMP4 can be powered by different sources please respect these

recommendations:

ISMP4 can be powered by using the USB-C power supply provided by

Ingenico in the packaging.

Failure to comply with these instructions will void the manufacturer’s

responsibility.

iSPM4_User guide

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2_Unpacking

iSMP4 terminal

PSU for battery charging

USB-C câble

The user guide can ben an option

Products of ISMP4 range are named: IMP6xx

According to the model, the following items are included in the ISMP4

box (including optional accessories):

ADVICE

Carefully preserve the packaging of ISMP4. It must be re-

used whenever the terminal is shipped.

Battery pack

WARNING

The power supply unit provided with your equipment is

specially designed for this Ingenico terminal. Do not use

any other power supply. The use of a power supply with

apparently similar voltage/current characteristics may

damage your terminal.

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AVERTISSEMENT

Dans le cas où vous choisiriez d’utiliser un bloc alimentation,

assurez-vous de n’utiliser que le bloc d’alimentation qui a

été conçu spécialement pour votre terminal. N’utilisez pas

d’autre bloc d’alimentation. L’emploi d’un bloc d’alimentation

présentant des caractéristiques apparemment similaires de

tension/intensité peut endommager votre terminal.

WARNHINWEIS

Nur das Netzteil, das speziell für Ihr Gerät ausgelegt wurde,

benutzen. Benutzen Sie kein anderes Netzteil. Die Benutzung

eines Netzgeräts mit scheinbar ähnlicher Spannung/

Stromstärke kann zur Beschädigung Ihres Terminals führen.

ADVICE

Your terminal is delivered with a protective see through

lm. We advise that you leave this protective lm to ensure

optimum protection of your terminal.

Film presence does not alter in anyway the use of the

terminal.

3_Recommendations

3_1 Safety

The ISMP4 is tted with a lithium battery which is not

accessible to the user. Only a qualied technician may be

authorized to open the unit and change this component.

Lithium back-up battery

ISMP4 is tted with battery specially designed for this terminal.

Main battery

Only use the appropriate chargers and batteries listed in the

Ingenico’s catalogue.

Do not short-circuit the battery.

Do not attempt to open the battery container.

Used batteries must be disposed of at the appropriate sites.

Provide an electrical outlet:

Electrical power supply network

Located near the equipment and easily accessible;

Which meets the standards and regulations in the

country of use;

iSPM4_User guide

900025697 R11 000 01/0416

The terminal ISMP4 can be connected to a power

distribution system of the IT type for Norway.

WARNING

Risk of explosion if battery is replaced by an incorrect

type, do not disassemble, use specied charger only, do not

short-circuit, do not dispose of in re, do not throw in water,

dispose of used batteries according to the instructions.

Sécurité

ISMP4 est équipé d’une batterie au lithium inaccessible à

l’utilisateur. Seul un technicien qualié est autorisé à ouvrir le

bloc et à changer ce composant.

Batterie de sauvegarde au lithium

ISMP4 est équipé d’une batterie spéciquement conçue pour ce

terminal. Ce composant n’est pas accessible par l’utilisateur.

Batterie principale

N’utilisez que les chargeurs et batteries prévus gurant dans

le catalogue Ingenico.

Ne court-circuitez pas la batterie.

N’essayez pas d’ouvrir le terminal.

Les batteries usagées doivent être déposées aux endroits de

récupération prévus.

Ne laissez pas votre terminal sans surveillance à l’intérieur

d’un véhicule.

Dans le cas où la batterie devait être remplacée, cette

opération devrait être réalisée par un technicien qualié.

Utilisation du réseau électrique (accessoire)

Située à proximité du matériel et facile d’accès

conforme aux normes et aux réglementations en vigueur

dans le pays d’utilisation

ISMP4 peut être connecté aux réseaux de distribution

électrique de type IT pour la Norvège.

AVERTISSEMENT

Il existe un risque d’explosion dans les cas suivants :

remplacement incorrect de la batterie, exposition de la

batterie près d’une source de chaleur ou mise de la batterie

au feu.

iSPM4_User guide

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3_2 Security of your terminal

Sicherheit

ISMP4 ist mit einer Lithium-Batterie ausgestattet, mit der

der Benutzer nicht in Berührung kommen darf. Nur ein

qualizierter Techniker ist berechtigt, das Gerät zu öffnen und

diese Komponente auswechseln.

Lithium-Akku

ISMP4 ist mit einem speziell für dieses Terminal bestimmten

Akku ausgestattet. Nur ein qualizierter Techniker ist berechtigt,

das Gerät zu öffnen und diese Komponente auswechseln.

AKKU

Verwenden Sie nur die entsprechenden Auadegeräte und

Akkus, die im Ingenico Katalog aufgeführt sind.

Den Akku nicht kurzschliessen.

Nicht versuchen, das Akku-Gehäuse zu öffnen

Leere Batterien sind umweltgerecht zu entsorgen.

ISMP4 im Fahrzeug ohne Überwachung nicht verlassen.

Als Akku verwechseln werden muss, benutzen Sie einen

Tekniker Intervention.

elektrischen Netz

In der Nähe des Geräts bendet und leicht zugänglich

Welche erfüllt die Normen und Vorschriften in den jeweiligen

Ländern

Das Terminal ISMP kann zu einer Energieverteilung der IT-

Typ für Norwegen angeschlossen werden

WARNHINWEIS

Es besteht Explosionsgefahr bei unsachgemmäss entsorgten

oder ins Feuer geworfenen Batterien und Akkus.

Upon receipt of your terminal you should check for signs of tampering

of the equipment. It is strongly advised that these checks are

performed regularly after receipt. You should check, for example: that

the keypad is rmly in place; that there is no evidence of unusual wires

that have been connected to any ports on your terminal or associated

equipment, the chip card reader, or any other part of your terminal.

Such checks would provide warning of any unauthorised modications

to your terminal, and other suspicious behaviour of individuals that

have access to your terminal. Your terminal detects any “tampered

iSPM4_User guide

900025697 R11 000 01/0416

CAUTION

NEVER ask the customer to divulge their PIN Code.

Customers should be advised to ensure that they are not

being overlooked when entering their PIN Code.

3_3 EC standard compliance marking

EC standard compliance marking certies that the product stipulated

below: ISMP4.

complies with the basic requirements of European Directive 1999/5/

CE, known as the «R&TTE Directive» concerning Radio Frequency

equipment and telecommunications terminals with respect to:

Health and safety protection of the user and all other persons

EMC protection

conforms to the following harmonized standards :

IEC/EN 60950-1 : Electrical safety of data processing equipment

including electrical ofce equipment. Issue DEC 2001

EN 301 489 : Electromagnetic compatibility and Radio Spectrum

Matters (ERM) – Electro-Magnetic Compatibility (EMC)

IEC 60825-1 : Safety of laser products – Part 1: Equipment clas-

sication and requirements

state”. In this state the terminal will repeatedly ash the message”

Alert Irruption!” and further use of the terminal will not be possible.

If you observe the “Alert Irruption!” message, you should contact the

terminal helpdesk immediately. You are strongly advised to ensure that

privileged access to your terminal is only granted to staff that have

been independently veried as being trustworthy.

EN 55022 : Data processing equipment – Radio electric distur-

bance characteristics - Limits and measurement methods. Issue

1998 / A1-2000/A2-2003

EN 55024: Data processing equipment – Immunity characteris-

tics - Limits and measurement methods. Issue 1998 + A1- 2001

+ A2- 2003

EN 300 328 : (Bluetooth 2,4GHz, WIFI 2,4GHz) Electromagnetic

compatibility and Radio Spectrum Matters (ERM).

EN 301 893 : (WIFI 5GHz) Electromagnetic compatibility and Ra-

dio Spectrum Matters (ERM)

iSPM4_User guide

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3_4 FCC & IC Compliance

FCC & IC has a specic naming.

The references uses for FCC & IC certications for Bluetooth wi

contact less terminals are:

IC Number : 2586D-ISMP4CLBTWI

FCC ID: XKB-ISMP4CLWIBT

The references uses for FCC & IC certications for Bluetooth contact

less terminals are:

IC Number : 2586D-ISMP4CLBT

FCC ID: XKB-ISMP4CLBT

You are cautioned that changes or modications not expressly

approved by the part responsible for compliance could void the user’s

authority to operate the equipment.

3_4_1 Federal Communications Commis-

sion (FCC) Statement

This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference in a residential installation. his equipment generates, uses

and can radiate radio frequency energy and, if not installed and used

in accordance with the instructions, may cause harmful interference to

radio communications. However, there is no guarantee that interference

will not occur in a particular installation.

15.21

15.105(b)

This equipment has been tested and found to comply with the limits

for a Class A digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against

harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with

the instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area

is likely to cause harmful interference in which case the user will be

required to correct the interference at his own expense.

EN 302 291 : (Contactless 13,56MHz) Electromagnetic compati-

bility and Radio Spectrum Matters (ERM) – Short Range devices

EN 50364, EN 62369-1, EN 62311 : Limitation of Human expo-

sure to electromagnetic elds

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