INFOSEC E3 LCD-RT Manuel utilisateur

User guide ___________________________ 2

Notice d'utilisation ___________________ 32

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr

Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - hotline@infosec.fr - 09 05 04 205 12

User guide

To ensure this product is correctly installed and properly used, we highly advise you to read

this user guide very carefully.

1. INTRODUCTION

This series is a compact and totally pure sine wave interactive UPS, and is designed for

critical applications and environments, such as desktops, servers, workstations, and

other networking equipment. This model is available in 750, 1000, 1500, 2000, and

3000VA output ratings. This series protects your sensitive electronic equipment against

power problems including power sags, spikes, brownouts, line noise, and blackouts.

This series has a ‘two-in-one’ design; it can be placed either in a 2U Rack or Tower. The

front panel of the UPS includes LED indicators and four push buttons (Power Switch,

UPS Test/Silence, Configure, and Enter) that allow you to easily monitor, configure and

control the UPS’s AC line-in, notification of site wiring faults and output load status. It also

includes four LED bar graphics (Load/Battery Level Indication); two status indications (On

AC, On Battery); five alarm indications (Overload, Over Temperature, Site Wiring Fault,

Battery Fault, Self Test Failure). A push button on the front panel allows you to silence

the AC fail alarm and UPS self test sequence initializing as well. The UPS case for 750 ~

2000VA is made of plastic and the 3000VA case is made of metal.

This series is powered by the AC mains power supply via AC outputs using receptacles

on the rear panel. Communication and control to the unit is available through serial or

USB ports located on the rear panel. The serial port supports direct communication with

a server. The communication protocol for the serial ports complies with genuine RS232

interfaces.

2. MAIN CHARACTERISTICS

• Microprocessor control guaranteeing high reliability

• On Line Performance High Frequency High Density

• User replaceable design for 1500VA or above

• Selectable and line-sensitive output range

• Cold start-up capability

• Built-in dry contact/RS-232/USB communication port

• SNMP allows for web-based remote or monitoring management

• Enables extended runtime with scalable external battery pack for 1500VA or above

• Overload, short-circuit, and overheat protection

• Rack/Tower 2 in 1 Design

• 19” rack mount available for all models

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr

Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - hotline@infosec.fr - 09 05 04 205 12 3

3. SAFETY INSTRUCTIONS – Security

SAVE THESE INSTRUCTIONS - This Manual Contains Important Instructions that

should be followed during Installation and Maintenance of the UPS and Batteries.

WARNING: Do not attempt to repair or service this UPS. It manages high voltages which

could cause and run the risk of electrical shock. Even if this UPS is disconnected from

the electrical mains power, there may still be potentially dangerous voltage via the

battery. All maintenance and battery replacement should be performed by qualified

service personnel only.

1. This UPS should be set up in a room with adequate airflow and free of

contamination. Install or operate it in a clean and indoor environment, free from

moisture, flammable liquids, and direct sunlight. Ambient temperature range must be

between 0°C and 40°C (32°F to 104°F).

2. This UPS is designed for Commercial/Industrial use only. It is not intended for use

with life support systems or other designated “life-critical” medical devices.

3. Do not remove the input power cord when this UPS is turned on. This deactivates

the safety ground link and the equipment connected to the UPS.

4. Turn off the UPS and disconnect the input power cord before proceeding to replace

the battery.

5. Battery contains high short-circuit current. Replacing or servicing the battery should

be performed and supervised by qualified service personnel aware of the required

precautions.

• Remove watches and jewelry

• Use tools with insulated handles

• Wear rubber gloves and boots.

• Do not lay tools or metal parts on top of batteries.

• Disconnect charging source prior to connecting or disconnecting battery

terminals.

6. When replacing the batteries, use the appropriate replacement battery kits: it is

compulsory to use of same number and type of battery.

7. Do not open or damage the battery in any way. Released electrolyte may be toxic

and harmful to skin and eyes.

8. Do not dispose of the battery in a fire. It may explode. Proper disposal of the battery

is required. Please refer to your local laws and regulations for disposal requirements.

9. To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line

cord.

10. This UPS manages high voltages. Do not run the risk of electric shock by removing

the cover. There are no user replaceable parts inside this UPS. Please contact your

local dealer or distributor for any maintenance operations.

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr

Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - hotline@infosec.fr - 09 05 04 205 12

11. To reduce the risk of fire, connect only to a circuit provided with 30 amperes

maximum (for 3000VA/120Vac) and 20 amperes maximum (for 2000VA/120Vac and

below models) branch circuit overcurrent protection in accordance with the National

Electrical Code, ANSI/NFPA 70.

12. This pluggable type A equipment with battery already installed by the supplier is

operator installable and may be operated by laymen.

13. During the installation of this equipment you should ensure that the sum of the

leakage currents of the UPS and the connected loads does not exceed 3.5mA.

14. Attention, this UPS uses potentially hazardous voltages. There is a risk that output

sockets remain live, via the battery, after the UPS has been disconnected from the

mains power supply. The battery should therefore disconnected from the plus and

minus pole when maintenance or servicing inside the UPS is necessary.

15. The mains socket outlet that supplies the UPS should be installed near the UPS and

be easily accessible.

DESCRIPTION OF COMMONLY USED SYMBOLS:

4. STORAGE INSTRUCTIONS

The UPS should be stored with its battery fully recharged. Storage temperatures above

20°C should be avoided as this will significantly shorten battery life. The UPS should be

recharged once every 3 months. This is done by leaving it connected to the mains power

supply for 24 hours. Batteries kept in storage should be recharged every 3 months, failure

to do so could result in battery damage.

Symbol & Description

Symbol Description

Alert you to pay special attention

Caution of high voltage

Alternating current source(AC)

Direct current source(DC)

Protective ground

Recycle

Keep UPS in a clean area

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr

Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - hotline@infosec.fr - 09 05 04 205 12 5

5. AFTER SALES SERVICE

IMPORTANT!

When calling the After-Sales Department, please have the following information ready, it

will be required regardless of the problem: UPS model, serial number and date of

purchase.

Give an accurate description of the problem including the following details: type of

equipment powered by the UPS, indicator led status, alarm status, installation and

environmental conditions.

You will find the technical information you require on your guarantee or on the

identification plate on the back of the unit. If convenient you may enter the details in the

following box.

Model Serial number Date of purchase

E3….. VA

! Please keep the original packaging. It will be required in the event the UPS is returned to

the After-Sales Department.

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr

Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - hotline@infosec.fr - 09 05 04 205 12

6. DESCRIPTION

FRONT PANEL

1. Power Switch:

- To turn on the UPS, press and hold the button for more than three seconds

- To turn off the UPS, press and hold this button until you hear the UPS beep ceases.

2. UPS Test/ Alarm Silence:

- If the battery is fully charged and the UPS is in AC line mode, to perform self-test

function, press and hold the button for five seconds.

No. Function Description

1 Switch ON/OFF

2 Switch Self-Test/ Alarm Silence

3 Switch Config

4 Switch Enter

5 LED Input Type (Operating Mode)

6 LED Voltage Range

7 LED Bad Battery

8 LED Overload

9 LED Fault

10 LED UPS Fail (or Site Fault)

11 LED Battery Mode

12 LED Line Mode

13 LED Capacity of Load

14 LED Capacity of Battery

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr

Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - hotline@infosec.fr - 09 05 04 205 12 7

- To disable the alarm buzzer, press this button for a second. Each time a new alarm

event is encountered and the alarm sounds, press this button to turn it off.

NB: If unable to disable the alarm buzzer, the cause may be any of the following:

Low Battery, Overload, Fan Failed, Fan Fault Time Out, Over Temperature.

3. Configure:

To reconfigure the internal UPS setup options, follow the procedure as below:

Step 1: Press the Configure button for more than three seconds. Then the UPS

will transfer from configure mode to “output voltage mode”.

Step 2: Press the Configure button for more than one second, the UPS

allows you to select the “output voltage mode” one by one.

Step 3: After selecting the mode, press the Enter button for more than three

seconds, the “output voltage mode” is configured.

Step 4: UPS will automatically transfer from configure mode to “operating mode”.

Step 5: Press the Configure button for more than one second; the UPS will allow

you to select the “operating mode” one by one.

Step 6: After selecting the mode, press the button for more than three seconds,

the “operating mode” is configured.

4. Enter:

Press the button after you choose the mode.

5. Input Type (Operating Mode) LED:

• Normal mode: The Yellow LED indicator will be on during normal mode, the UPS

accepts AC input voltage range from +/-20%.

• Generator: No change to voltage window. However, the low frequency transfer point is

changed to 40Hz and there is no limitation for the high frequency transfer point.

• Wide range: The LED indicator will come on, the UPS accepts AC input voltage range

from -30% ~ +20%.

6. Voltage Range (Output Voltage Mode) LED:

UPS Output voltages selection: 110VAC/120VAC/127VAC or 220VAC/230VAC/240VAC.

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr

Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - hotline@infosec.fr - 09 05 04 205 12

7. Bad Battery LED:

The LED indicator will come on when the battery fails or if the battery is disconnected. The

LED will flash every two seconds. Please check your battery connection; replace the

battery or contact your local dealer for a battery replacement kit.

8. Overload LED:

The LED indicator will come on when the UPS overload times out.

9. Fault LED:

The LED indicator will come on when the UPS fails/overload is timed out /or short-output.

10. UPS FAIL LED (or SITE FAULT LED):

• UPS FAIL LED: the LED indicator will come on when the power module of the UPS fails.

• SITE FAULT LED: the LED indicator will come on when the UPS is plugged into an

improper utility.

NB: The “SITE FAULT” function is only available for 120Vac models.

11. BAT Mode LED (Battery Mode):

The LED indicator will flash every five seconds when the UPS is providing battery power to

your equipment. On the other hand, the LED indicator gives you a warning which will flash

every two seconds when the battery is low.

12. Line Mode LED:

The line LED indicator comes on when the AC source is present.

When the LED indicator is flashing, the UPS is either in AVR mode or off while AC power is

active.

13. Capacity of Load LED:

• Load Indicator: The LED indicator and the load level indicator will illuminate to

show the load level.

• Load Level Indicator:

There are four LED bar indicators to show the percentage of UPS load capacity being used

by the protected equipment. The greater the load, the more LED indicators illuminated. Each

LED indicator designates 25% of the UPS output capacity. Please see the following load

level:

0 ~ 25%: 1st LED indicator

26% ~ 50%: 1st and 2nd LED indicators

51% ~ 75% : 1st, 2nd, and 3rd LED indicators

76% ~ 100%: All four LED indicators will be on

14. Capacity of Battery LED:

• Battery Indicator: The LED indicator and battery level indicator will come on to show

battery level.

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr

Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - hotline@infosec.fr - 09 05 04 205 12 9

• Battery Level Indicator:

There are four LED bar indicators to show the amount of battery capacity remaining. The

higher the battery capacity, the more LED indicators illuminated. Each LED indicator

designates a 25% capacity level. Please see the following capacity level:

0 ~ 25%: 4th LED indicator

26% ~ 50%: 3rd and 4th LED indicators

51% ~ 75% 2nd, 3rd, and 4th LED indicators

76% ~ 100%: All four LED indicators will be on

Indicator Condition

Condition Alarm

Utility Mode

(AC Mode) Line LED on

Backup Mode

(Power Failure) Flashing every four seconds

Site fault LED on (For 120VAC Models)

Site Fault 4 segment LED bar:

0~25%: 4th LED on; 26~50%: 3rd and 4th LEDs on;

51~75%: 2nd, 3rd, and 4th LEDs on; 76~100%: all of 4

LEDs on

UPS Fault Fault LED on

Overload Overload LED on

Low Battery Battery LED flashing every second

Audible Alarm Condition

Condition Alarm

Backup Mode

(Power Failure) Sounding every four seconds

Low Battery Sounding every second

UPS Fault Sounding continuously

Overload Sounding every second

Battery Replacement Sounding every second

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr

Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - hotline@infosec.fr - 09 05 04 205 12

BACK PANEL

E3750 / E31000

Table describing the rear panel for NEMA and IEC models

E31500 / E32000

1. UPS Rear Panel:

The UPS rear panel pictures for IEC and NEMA models are shown as below:

UPS rear panel for IEC model

Function

No.

NEMA model (110/120/127Vac) IEC model

(220/230/240Vac)

1 Modem/Network Surge Protection

2 RS232 / Dry-Contact Communication Port

3 USB Communication Port

4 AC Input Power cord AC Input & Protection

5 AC Output NEMA AC Output IEC

E31000 NEMA E31000 IECE3750 NEMA E3750 IEC

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