IBM Storwize V7000 Manuel utilisateur

IBM Storwize V7000 Unified

Problem Determination Guide

GA32-1057-10



Note

Before using this information and the product it supports, read the general information in “Notices” on page 297, the

information in the “Safety and environmental notices” on page iii, as well as the information in the IBM Environmental

Notices and User Guide , which is provided on a DVD.

This edition applies to IBM Storwize V7000 Unified and to all subsequent releases and modifications until otherwise

indicated in new editions.

This edition replaces GA32-1057-09.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

Safety and environmental notices

Review the safety notices, environmental notices, and electronic emission notices

for IBM®Storwize®V7000 Unified before you install and use the product.

Suitability for telecommunication environment: This product is not intended to

connect directly or indirectly by any means whatsoever to interfaces of public

telecommunications networks. See Homologation statement for more information.

Here are examples of a caution and a danger notice:

CAUTION:

A caution notice indicates the presence of a hazard that has the potential of

causing moderate or minor personal injury. (C001)

DANGER

A danger notice indicates the presence of a hazard that has the potential of

causing death or serious personal injury. (D002)

To find the translated text for a caution or danger notice:

1. Look for the identification number at the end of each caution notice or each

danger notice. In the preceding examples, the numbers (C001) and (D002) are

the identification numbers.

2. Locate IBM Systems Safety Notices with the user publications that were provided

with the Storwize V7000 Unified hardware.

3. Find the matching identification number in the IBM Systems Safety Notices. Then

review the topics concerning the safety notices to ensure that you are in

compliance.

4. Optionally, read the multilingual safety instructions on the Storwize V7000

Unified website. Go to www.ibm.com/storage/support/storwize/v7000/

unified and click the documentation link.

Safety notices and labels

Review the safety notices and safety information labels before using this product.

To view a PDF file, you need Adobe Acrobat Reader. You can download it at no

charge from the Adobe website:

www.adobe.com/support/downloads/main.html

IBM Systems Safety Notices

This publication contains the safety notices for the IBM Systems products in

English and other languages. Anyone who plans, installs, operates, or services the

system must be familiar with and understand the safety notices. Read the related

safety notices before you begin work.

Note: The IBM Systems Safety Notices document is organized into two sections.

The danger and caution notices without labels are organized alphabetically by

language in the “Danger and caution notices by language” section. The danger and

caution notices that are accompanied with a label are organized by label reference

number in the “Labels” section.

The following notices and statements are used in IBM documents. They are listed

in order of decreasing severity of potential hazards.

Danger notice definition

A special note that emphasize a situation that is potentially lethal or

extremely hazardous to people.

Caution notice definition

A special note that emphasize a situation that is potentially hazardous to

people because of some existing condition, or to a potentially dangerous

situation that might develop because of some unsafe practice.

Note: In addition to these notices, labels might be attached to the product to warn

of potential hazards.

Finding translated notices

Each safety notice contains an identification number. You can use this identification

number to check the safety notice in each language.

To find the translated text for a caution or danger notice:

1. In the product documentation, look for the identification number at the end of

each caution notice or each danger notice. In the following examples, the

numbers (D002) and (C001) are the identification numbers.

DANGER

A danger notice indicates the presence of a hazard that has the potential

of causing death or serious personal injury. (D002)

CAUTION:

A caution notice indicates the presence of a hazard that has the potential of

causing moderate or minor personal injury. (C001)

2. Open the IBM Systems Safety Notices.

3. Under the language, find the matching identification number. Review the topics

about the safety notices to ensure that you are in compliance.

Note: This product was designed, tested, and manufactured to comply with IEC

60950-1, and where required, to relevant national standards that are based on IEC

60950-1.

Caution notices for the Storwize V7000 Unified

Ensure that you understand the caution notices for Storwize V7000 Unified.

Use the reference numbers in parentheses at the end of each notice, such as (C003)

for example, to find the matching translated notice in IBM Systems Safety Notices.

CAUTION:

The battery contains lithium. To avoid possible explosion, do not burn or charge

the battery.

Do not: Throw or immerse into water, heat to more than 100°C (212°F), repair or

disassemble. (C003)

iv Storwize V7000 Unified: Problem Determination Guide 2073-720

CAUTION:

Electrical current from power, telephone, and communication cables can be

hazardous. To avoid personal injury or equipment damage, disconnect the

attached power cords, telecommunication systems, networks, and modems before

you open the machine covers, unless instructed otherwise in the installation and

configuration procedures. (26)

CAUTION:

Use safe practices when lifting.

svc00146

18-32 kg (39.7-70.5 lbs) 32-55 kg (70.5-121.2 lbs) 55 kg ( 121.2 lbs)

(27)

CAUTION:

vDo not install a unit in a rack where the internal rack ambient temperatures

will exceed the manufacturer's recommended ambient temperature for all your

rack-mounted devices.

vDo not install a unit in a rack where the air flow is compromised. Ensure that

air flow is not blocked or reduced on any side, front, or back of a unit used

for air flow through the unit.

vConsideration should be given to the connection of the equipment to the

supply circuit so that overloading of the circuits does not compromise the

supply wiring or overcurrent protection. To provide the correct power

connection to a rack, refer to the rating labels located on the equipment in the

rack to determine the total power requirement of the supply circuit.

v(For sliding drawers) Do not pull out or install any drawer or feature if the

rack stabilizer brackets are not attached to the rack. Do not pull out more than

one drawer at a time. The rack might become unstable if you pull out more

than one drawer at a time.

v(For fixed drawers) This drawer is a fixed drawer and must not be moved for

servicing unless specified by the manufacturer. Attempting to move the

drawer partially or completely out of the rack might cause the rack to become

unstable or cause the drawer to fall out of the rack.

(R001 part 2 of 2)

Safety and environmental notices v

CAUTION:

Removing components from the upper positions in the rack cabinet improves

rack stability during a relocation. Follow these general guidelines whenever you

relocate a populated rack cabinet within a room or building.

vReduce the weight of the rack cabinet by removing equipment starting at the

top of the rack cabinet. When possible, restore the rack cabinet to the

configuration of the rack cabinet as you received it. If this configuration is not

known, you must observe the following precautions.

– Remove all devices in the 32U position and above.

– Ensure that the heaviest devices are installed in the bottom of the rack

cabinet.

– Ensure that there are no empty U-levels between devices installed in the

rack cabinet below the 32U level.

vIf the rack cabinet you are relocating is part of a suite of rack cabinets, detach

the rack cabinet from the suite.

vIf the rack cabinet you are relocating was supplied with removable outriggers

they must be reinstalled before the cabinet is relocated.

vInspect the route that you plan to take to eliminate potential hazards.

vVerify that the route that you choose can support the weight of the loaded

rack cabinet. Refer to the documentation that comes with your rack cabinet for

the weight of a loaded rack cabinet.

vVerify that all door openings are at least 760 x 230 mm (30 x 80 in.).

vEnsure that all devices, shelves, drawers, doors, and cables are secure.

vEnsure that the four leveling pads are raised to their highest position.

vEnsure that there is no stabilizer bracket installed on the rack cabinet during

movement.

vDo not use a ramp inclined at more than 10 degrees.

vWhen the rack cabinet is in the new location, complete the following steps:

– Lower the four leveling pads.

– Install stabilizer brackets on the rack cabinet.

– If you removed any devices from the rack cabinet, repopulate the rack

cabinet from the lowest position to the highest position.

vIf a long-distance relocation is required, restore the rack cabinet to the

configuration of the rack cabinet as you received it. Pack the rack cabinet in

the original packaging material, or equivalent. Also lower the leveling pads to

raise the casters off the pallet and bolt the rack cabinet to the pallet.

(R002)

CAUTION:

vRack is not intended to serve as an enclosure and does not provide any

degrees of protection required of enclosures.

vIt is intended that equipment installed within this rack will have its own

enclosure. (R005).

CAUTION:

Tighten the stabilizer brackets until they are flush against the rack. (R006)

CAUTION:

Use safe practices when lifting. (R007)

vi Storwize V7000 Unified: Problem Determination Guide 2073-720

CAUTION:

Do not place any object on top of a rack-mounted device unless that

rack-mounted device is intended for use as a shelf. (R008)

CAUTION:

If the rack is designed to be coupled to another rack only the same model rack

should be coupled together with another same model rack. (R009)

Danger notices for Storwize V7000 Unified

Ensure that you are familiar with the danger notices for Storwize V7000 Unified.

Use the reference numbers in parentheses at the end of each notice, such as (C003)

for example, to find the matching translated notice in IBM Systems Safety Notices.

Safety and environmental notices vii

DANGER

When working on or around the system, observe the following precautions:

Electrical voltage and current from power, telephone, and communication

cables are hazardous. To avoid a shock hazard:

vIf IBM supplied a power cord(s), connect power to this unit only with the

IBM provided power cord. Do not use the IBM provided power cord for

any other product.

vDo not open or service any power supply assembly.

vDo not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

vThe product might be equipped with multiple power cords. To remove all

hazardous voltages, disconnect all power cords.

vConnect all power cords to a properly wired and grounded electrical outlet.

Ensure that the outlet supplies proper voltage and phase rotation according

to the system rating plate.

vConnect any equipment that will be attached to this product to properly

wired outlets.

vWhen possible, use one hand only to connect or disconnect signal cables.

vNever turn on any equipment when there is evidence of fire, water, or

structural damage.

vDisconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless

instructed otherwise in the installation and configuration procedures.

vConnect and disconnect cables as described in the following procedures

when installing, moving, or opening covers on this product or attached

devices.

To disconnect:

1. Turn off everything (unless instructed otherwise).

2. Remove the power cords from the outlets.

3. Remove the signal cables from the connectors.

4. Remove all cables from the devices.

To connect:

1. Turn off everything (unless instructed otherwise).

2. Attach all cables to the devices.

3. Attach the signal cables to the connectors.

4. Attach the power cords to the outlets.

5. Turn on the devices.

vSharp edges, corners and joints may be present in and around the system.

Use care when handling equipment to avoid cuts, scrapes and pinching.

(D005)

DANGER

Heavy equipment–personal injury or equipment damage might result if

mishandled. (D006)

DANGER

viii Storwize V7000 Unified: Problem Determination Guide 2073-720

Observe the following precautions when working on or around your IT rack

system:

vHeavy equipment–personal injury or equipment damage might result if

mishandled.

vAlways lower the leveling pads on the rack cabinet.

vAlways install stabilizer brackets on the rack cabinet.

vTo avoid hazardous conditions due to uneven mechanical loading, always

install the heaviest devices in the bottom of the rack cabinet. Always install

servers and optional devices starting from the bottom of the rack cabinet.

vRack-mounted devices are not to be used as shelves or work spaces. Do not

place objects on top of rack-mounted devices.

vEach rack cabinet might have more than one power cord. Be sure to

disconnect all power cords in the rack cabinet when directed to disconnect

power during servicing.

vConnect all devices installed in a rack cabinet to power devices installed in

the same rack cabinet. Do not plug a power cord from a device installed in

one rack cabinet into a power device installed in a different rack cabinet.

vAn electrical outlet that is not correctly wired could place hazardous

voltage on the metal parts of the system or the devices that attach to the

system. It is the responsibility of the customer to ensure that the outlet is

correctly wired and grounded to prevent an electrical shock.

(R001 part 1 of 2)

DANGER

Racks with a total weight of > 227 kg (500 lb.), Use Only Professional Movers!

(R003)

DANGER

Do not transport the rack via fork truck unless it is properly packaged,

secured on top of the supplied pallet. (R004)

Safety and environmental notices ix

DANGER

Main Protective Earth (Ground):

This symbol is marked on the frame of the rack.

The PROTECTIVE EARTHING CONDUCTORS should be terminated at that

point. A recognized or certified closed loop connector (ring terminal) should

be used and secured to the frame with a lock washer using a bolt or stud.

The connector should be properly sized to be suitable for the bold or stud,

the locking washer, the rating for the conducting wire used, and the

considered rating of the breaker. The intent is to ensure the frame is

electrically bonded to the PROTECTIVE EARTHING CONDUCTORS. The

hole that the bolt or stud goes into where the terminal conductor and the lock

washer contact should be free of any non-conductive material to allow for

metal to metal contact. All PROTECTIVE EARTHING CONDUCTORS

should terminate at this main protective earthing terminal or at points

marked with . (R010)

Special caution and safety notices

This information describes special safety notices that apply to the Storwize V7000

Unified. These notices are in addition to the standard safety notices supplied and

address specific issues relevant to the equipment provided.

General safety

When you service the Storwize V7000 Unified, follow general safety guidelines.

Use the following general rules to ensure safety to yourself and others:

vObserve good housekeeping in the area where the devices are kept during and

after maintenance.

vFollow the guidelines when lifting any heavy object:

1. Ensure that you can stand safely without slipping.

2. Distribute the weight of the object equally between your feet.

3. Use a slow lifting force. Never move suddenly or twist when you attempt to

lift.

4. Lift by standing or by pushing up with your leg muscles; this action removes

the strain from the muscles in your back. Do not attempt to lift any objects that

weigh more than 18 kg (40 lb) or objects that you think are too heavy for you.

vDo not perform any action that causes a hazard or that makes the equipment

unsafe.

vBefore you start the device, ensure that other personnel are not in a hazardous

position.

vPlace removed covers and other parts in a safe place, away from all personnel,

while you are servicing the unit.

vKeep your tool case away from walk areas so that other people will not trip over

it.

xStorwize V7000 Unified: Problem Determination Guide 2073-720

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