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English
Problem: The power does not turn on.
Possible Cause: The fuse is disconnected.
Countermeasure:
- Replace with a suitable fuse.
- If the fuse is disconnected again, please contact your dealer.
Possible Cause: The device is not properly connected.
Countermeasure: Check to see that the device has been properly
connected.
Problem: The system does not play.
Possible Cause: The vehicle battery is low.
Countermeasure: Charge the battery if the problem persists, contact
your point of purchase or service center.
Problem: The image color/tone quality is low.
Possible Cause: The brightness, saturation, and contrast levels are not
set properly.
Countermeasure: Properly adjust the brightness, saturation, and
contrast levels through Display Setup.
Problem: Sound does not work.
Possible Cause: The volume level is set to the lowest level.
Countermeasure: Adjust the volume level.
Possible Cause: The connection is not proper.
Countermeasure: Check to see that the device has been properly
connected.
Possible Cause: The device is currently fast-forwarding, rewinding,
scanning, or playing in slow mode.
Countermeasure: The sound will not work when the device is fast-
forwarding, rewinding, scanning, or playing in slow mode.
Problem: The sound or image quality is low.
Possible Cause: Vibration is occurring from where the conversion switch
has been installed.
Countermeasure: The sound may be short circuited and the image
distorted if the device vibrates.
Problem: The USB does not work.
Possible Cause: USB memory is damaged.
Countermeasure: Please use after formatting the USB into FAT 16/32,
exFAT, NTFS format.
Possible Cause: USB memory has been contaminated.
Countermeasure: Remove any foreign substances on the contact
surface of the USB memory and infotainment system.
Possible Cause: A separately purchased USB HUB is being used.
Countermeasure: Directly connect the USB memory with the
infotainment system on the vehicle.
Possible Cause: A USB extension cable is being used.
Countermeasure: Directly connect the USB memory with the
infotainment system on the vehicle.
Possible Cause: A USB which is not a Metal Cover Type USB Memory is
being used.
Countermeasure: Use standard USB Memory.
Possible Cause: An HDD type, CF, SD Memory is being used.
Countermeasure: Use standard USB Memory.
Possible Cause: There are no music fi les which can be played.
Countermeasure: Only MP3, OGG, FLAC, WMA fi le formats are
supported. Please use only the supported music fi le formats.
Troubleshooting
