HP Surestore Disk Array 12h - And FC60 Manuel utilisateur

+36XUH6WRUH('LVN$UUD\)&

6HUYLFH0DQXDO

(GLWLRQ(

3ULQWHGLQ86$

KS+

Notice

+HZOHWW3DFNDUG&RPSDQ\$OOUL KWV

UHVHUYHG

+HZOHWW3DFNDUG&RPSDQ\PDNHVQRZDUUDQW\RI

DQ\NLQGZLWKUH DUGWRWKLVGRFXPHQWLQFOXGLQ EXW

QRWOLPLWHGWRWKHLPSOLHGZDUUDQWLHVRIPHUFKDQW

DELOLW\DQGILWQHVVIRUDSDUWLFXODUSXUSRVH+HZOHWW

3DFNDUGVKDOOQRWEHOLDEOHIRUHUURUVFRQWDLQHG

KHUHLQRUIRULQFLGHQWDORUFRQVHTXHQWLDOGDPD HVLQ

FRQQHFWLRQZLWKWKHIXUQLVKLQ SHUIRUPDQFHRUXVH

RIWKLVPDWHULDO

7KLVGRFXPHQWFRQWDLQVSURSULHWDU\LQIRUPDWLRQ

ZKLFKLVSURWHFWHGE\FRS\UL KW1RSDUWRIWKLV

GRFXPHQWPD\EHSKRWRFRSLHGUHSURGXFHGRU

WUDQVODWHGLQWRDQRWKHUODQ XD HZLWKRXWWKHSULRU

ZULWWHQFRQVHQWRI+HZOHWW3DFNDUG7KHLQIRUPD

WLRQFRQWDLQHGLQWKLVGRFXPHQWLVVXEMHFWWRFKDQ H

ZLWKRXWQRWLFH

Trademark Information

0LFURVRIW:LQGRZV:LQGRZV17DQG:LQGRZV

DUHUH LVWHUHGWUDGHPDUNVRIWKH0LFURVRIW

&RUSRUDWLRQ

Safety Notices

7RSURWHFWD DLQVWSHUVRQDOLQMXU\DQGSURGXFW

GDPD HGRQRWDWWHPSWWROLIWWKHSURGXFWZLWKRXW

WKHDVVLVWDQFHRIDQRWKHUSHUVRQRUOLIWGHYLFH

&RPSRQHQWVEHDULQ WKLVV\PEROPD\

EHKRWWRWRXFK

&RPSRQHQWVEHDULQ WKLVV\PERODUH

IUD LOH+DQGOHZLWKFDUH

&RPSRQHQWVEHDULQ WKLVV\PERODUH

VXVFHSWLEOHWRGDPD HE\VWDWLF

HOHFWULFLW\(6'SUHFDXWLRQVDUH

UHTXLUHG

6HUYLFH

$Q\VHUYLFLQ DGMXVWPHQWPDLQWHQDQFHRUUHSDLU

PXVWEHSHUIRUPHGRQO\E\DXWKRUL]HGVHUYLFH

WUDLQHGSHUVRQQHO

Weight Exceeds 100 lbs. (45 kg.)

Do NOT lift unassisted. Use

a lift device or two people.

:DUQLQJ

Format Conventions

'HQRWHV

WARNING $KD]DUGWKDWFDQFDXVHSHUVRQDOLQMXU\

Caution $KD]DUGWKDWFDQFDXVHKDUGZDUHRUVRIWZDUHGDPD H

Note 6L QLILFDQWFRQFHSWVRURSHUDWLQ LQVWUXFWLRQV

WKLV RQW 7H[WWREHW\SHGYHUEDWLPDOOFRPPDQGVSDWKQDPHVILOHQDPHVDQGGLUHFWRU\QDPHV

this font 7H[WGLVSOD\HGRQWKHVFUHHQ

Printing History

VW(GLWLRQ6HSWHPEHU

QG(GLWLRQ2FWREHU

UG(GLWLRQ)HEUXDU\

WK(GLWLRQ-XO\

WK(GLWLRQ6HSWHPEHU

WK(GLWLRQ2FWREHU

WK(GLWLRQ'HFHPEHU

WK(GLWLRQ)HEUXDU\

WK(GLWLRQ0DUFK

WK(GLWLRQ$X XVW

WK(GLWLRQ-DQXDU\

WK(GLWLRQ$SULO

WK(GLWLRQ-XO\

WK(GLWLRQ$X XVW

WK(GLWLRQ1RYHPEHU

Service Manual Revision History

2FWREHU

'HFHPEHU

Change Page

Added Disk Module Behavior When Moving Disks to describe the disk

module behavior change introduced with firmware release HP03.

270

Added list of supported UPS models. 164

Change Page

Added Figure 87 to clarify operation of the write cache flush thresholds. 267

Added note regarding the impact of LUN binding on performance. 264

Added Allocating Space for Disk Array Logs section describing use of

environment variable AM60_MAX_LOG_SIZE_MB.

340

Added amutil -rr option for setting disk status to REPLACED. 336

Added information on Purging Controller Logs. 344

Added information on correct slot for installing position of a single 256 MB

DIMM on the controller.

673

Added -force option to syswipe command for formatting array with LUNs in

place.

331

Updated firmware download procedures for HP08. 346

Added information for RAID 0 support on HP-UX. 60

Changed the required minimum number of disk modules per enclosure from 2

to 4 based on power supply requirements for the disk enclosure.

Added information on disabling disk write cache enable to improve data

integrity.

325

)HEUXDU\

0DUFK

$XJXVW

Change Page

Updated ioscan output example to include UTM. 219

Added information on reading older log files after installing the HP08

firmware and updated AM60 software.

343

Change Page

Removed all references to HP08 to reflect the decision to roll supported

controller firmware rolled back to HP03.

Multiple

Change Page

Added checksum values for HP10 firmware files and information regarding

firmware download failure.

347

Clarified procedure for binding multiple LUNs simultaneously. 287, 311

Added caution regarding powering down the array when changing the cache

DIMM amount on both controllers. Also added note regarding the DIMM

configurations for 256 MB of cache.

671

Added information on Managing the Universal Transport Mechanism (UTM) 322

Added section Gathering Performance Data 329

Updated firmware download procedures for HP10. 346

Added section Major Event Log Entries 389

Added section Interpreting Major Event Log Raw Data Output 431

Added information for RAID 0 support on HP-UX. Multiple

Added -force option for unbinding LUN 0. 315

Added section HP10 and Later Firmware Enhancements 350

Updated firmware compatibility table. 349

Updated ioscan output example to include UTM LUN (31) 219

-DQXDU\

$SULO

-XO\

Change Page

Updated information on battery life and warnings. 53, 566

Added section Replacing a Failed BCC Without Powering Off the Array 625

Added instructions for verifying NVSRAM version after replacing a controller. 661

Add section Serial Port Troubleshooting 601

Changed battery expiration date to 38 months. 651

Add information on waiting 5 minutes after performing a syswipe before

issuing other commands.

229

Added procedure for verifying NVSRAM version after replacing a controller. 661

Added output messages to watch for when downloading firmware. 351

Added references to HP11 firmware Multiple

Added HP11 firmware checksums. 349

Change Page

Added section Troubleshooting Strategy 515

Clarified copying NVSRAM contents from the disk when replacing a

controller.

660

Clarified the use of the armutil -d option for changing disk state to OPTIMAL. 336

Updated on-line BCC replacement procedure. 625

Change Page

Clarified on-line BCC replacement procedure regarding resetting controllers. 625

$XJXVW

1RYHPEHU

Change Page

Added note on need to retry ammgr -b command to reset battery age. 344

Added Healthcheck diagnostic tool. 503

Added section Troubleshooting Sub-LUNs.578

Change Page

Updated BBU information. 51

About This Book

7KLVERRNLVLQWHQGHGIRUXVHE\WUDLQHGVHUYLFHSHUVRQQHOUHVSRQVLEOHIRUVXSSRUWLQ WKH+3

6XUH6WRUH('LVN$UUD\)&,WLVRU DQL]HGLQWRWKHIROORZLQ FKDSWHUVDQGVHFWLRQ

Chapter 1, Product Description Describes the features, controls, and operation of the

disk array.

Chapter 2, Topology and Array Planning Guidelines for designing the disk array configuration

that best meets your needs.

Chapter 3, Installation Instruction for moving the disk array.

Chapter 4, Managing the Disk Array on

HP-UX

Complete instructions for managing your disk array

using the available management software.

Chapter 5, HP-UX Diagnostic Tools Information on using STM to gather information about

disk array status.

Chapter 6, Troubleshooting Instructions for isolating and solving common

problems that may occur during disk array operation.

Chapter 7, Removal and Replacement Instructions for removing and replacing all customer-

replaceable components.

Chapter 8, Reference / Legal /

Regulatory

Regulatory, environmental, and other reference

information.

GLOSSARY

Index

Related Documents and Information

7KHIROORZLQ LWHPVFRQWDLQLQIRUPDWLRQUHODWHGWRWKHLQVWDOODWLRQDQGXVHRIWKH+36XUH6WRUH(

'LVN$UUD\DQGLWVPDQD HPHQWVRIWZDUH

+36XUH6WRUH('LVN$UUD\)&$GYDQFHG8VHUªV*XLGHWKLVLVWKHH[SDQGHGYHUVLRQRIWKH

ERRN\RXDUHUHDGLQ 7RSLFVWKDWDUHGLVFXVVHGLQPRUHGHWDLOLQWKH$GYDQFHG8VHUªV*XLGHDUH

FOHDUO\LGHQWLILHGWKURX KRXWWKLVERRN

¤ 'RZQORDGZZZKSFRPVXSSRUWIF

+36WRUDJH0DQDJHU8VHUªV*XLGHWKLV XLGHGHVFULEHVWKHIHDWXUHVDQGRSHUDWLRQRIWKH

GLVNDUUD\PDQD HPHQWVRIWZDUHIRU:LQGRZV17DQG:LQGRZV,WLVLQFOXGHGZLWKWKH

$$VRIWZDUHNLW

¤ 'RZQORDGZZZKSFRPVXSSRUWIF

+36WRUDJH0DQDJHU QWURGXFWLRQ*XLGHWKLV XLGHLQWURGXFHVWKHGLVNDUUD\PDQD HPHQW

VRIWZDUHIRU:LQGRZV17DQG:LQGRZV,WLVLQFOXGHGLQHOHFWURQLFIRUPDWRQWKH+3

6WRUDJH0DQDJHU&'

¤ 'RZQORDGZZZKSFRPVXSSRUWIF

)LEUH&KDQQHO0DVV6WRUDJH$GDSWHUV6HUYLFHDQG8VHU0DQXDO$GHVFULEHV

)LEUH&KDQQHO0DVV6WRUD H,WGHVFULEHVLQVWDOODWLRQRIWKH)LEUH&KDQQHO,2DGDSWRUVLQWR

.'7DQG9FODVVV\VWHPV

¤ 'RZQORDGKWWSZZZKSFRPFSRVXSSRUWPDQXDOBVHWOSJSGI

8VLQJ(06+$0RQLWRUV%FRQWDLQVLQIRUPDWLRQDERXWWKH(06HQYLURQPHQW

XVHGIRUKDUGZDUHPRQLWRULQ 

¤ 'RZQORDGKWWSZZZGRFVKSFRPKSX[KD

(06+DUGZDUH0RQLWRUV8VHUªV*XLGHGHVFULEHVKRZWRXVHWKH(06+DUGZDUH0RQLWRUVWR

SURWHFW\RXUV\VWHPIURPXQGHWHFWHGIDLOXUHV

¤ 'RZQORDGKWWSZZZGRFVKSFRPKSX[V\VWHPV

'LDJQRVWLF 350HGLD8VHUªV*XLGH%SURYLGHVLQIRUPDWLRQRQXVLQ 670DQG

HQDEOLQ WKH(06+DUGZDUH(YHQW0RQLWRUV

¤ 'RZQORDGKWWSZZZGRFVKSFRPKSX[V\VWHPV

0DQDJLQJ0&6HUYLFH*XDUG%SURYLGHVLQIRUPDWLRQRQFUHDWLQ SDFND H

GHSHQGHQFLHVIRUKDUGZDUHUHVRXUFHV

¤ 'RZQORDGKWWSZZZGRFVKSFRPKSX[KD

Autres manuels pour Surestore Disk Array 12h - And FC60

Ce manuel convient aux modèles suivants

Table des matières

Autres manuels HP Stockage

HP Ultrium Drive Manuel du produit

HP StorageWorks 2000fc Manuel utilisateur

HP Surestore 160ex - Optical Jukebox Manuel utilisateur

HP StorageWorks SDLT Series Manuel utilisateur

HP StorageWorks ESL E-Series Manuel utilisateur

HP StorageWorks 4000/6000/8000 - Enterprise Virtual... Mode d’emploi

HP 3PAR StoreServ 7200 2-node Manuel utilisateur

HP StorageWorks XP10000 - Disk Array Manuel utilisateur

HP StoreVirtual 4630 Manuel d'utilisation

HP StorageWorks DAT 72 Manuel utilisateur

HP 11180A Manuel de service

HP MSA 2050 Manuel utilisateur

HP StorageWorks 400r All-in-One Instructions d'utilisation

HP Open View Manuel du produit

HP Storevirtual 4000 Mode d’emploi

HP AD510A - StorageWorks Modular Smart Array 1500 cs 2U Fibre Channel SAN Attach Controller Shelf Hard... Manuel utilisateur

HP StorageWorks 2300 - Disk System Manuel utilisateur

HP 3000 - 37XE System Mode d’emploi

HP Surestore XP256 - Disk Array Manuel utilisateur

HP Surestore 40fx - Optical Jukebox Manuel utilisateur

HP StorageWorks XP1024 Manuel utilisateur

HP Ultrium 230e Manuel utilisateur

HP Ultrium Drive Manuel du produit

HP MSA 2040 Manuel de programmation

Manuels Stockage populaires d'autres marques

QNAP

QNAP TS 32PXU Series Manuel utilisateur

LaCie

LaCie RUGGED RAID Manuel utilisateur

Freecom

Freecom CLS DOCK Manuel utilisateur

PNY

PNY Attache P-FD64MBATT3 Manuel utilisateur

OLT

OLT 6x6 Maximizer Manuel utilisateur

Transcend

Transcend JetFlash 160 Manuel utilisateur

LaCie

LaCie RUGGED MINI Manuel utilisateur

Thunderbolt

Thunderbolt 600 Manuel utilisateur

Panasonic

Panasonic LB-DH8 series Manuel

Intel

Intel RAID High Availability Manuel utilisateur

LaCie

LaCie 12big Thunderbolt 3 Manuel utilisateur

Spectra Logic

Spectra Logic T-Series Spectra T50e Manuel utilisateur

Panasonic

Panasonic LKM-F931-1 Manuel utilisateur

Tabernus

Tabernus Enterprise Erase E2400 Manuel utilisateur

Rocstor

Rocstor COMMANDER 3F series Manuel utilisateur

Western Digital

Western Digital Ultrastar Data60 Manuel utilisateur

Dell

Dell PowerVault MD3600f Series Manuel utilisateur

CFI

CFI TERA STOR SATA RAID IV Manuel utilisateur