HP AA988A - Modular Smart Array Storage Controller... Manuel utilisateur

HP StorageWorks

2012sa Modular Smart Array

user guide

Part number: 488320-002

Second edition: July 2008

Legal and notice information

Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied

warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for

incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information, which is protected by copyright. No part of this document may be photocopied,

reproduced, or translated into another language without the prior written consent of Hewlett-Packard. The information is provided “as is”

without warranty of any kind and is subject to change without notice. The only warranties for HP products and services are set forth in the

express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an

additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

Contents

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Rack Stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

HP Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Customer Self Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Product Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Subscription Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

HP Websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1. System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

System Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

HP StorageWorks MSA2000 Family Storage Management Utility (SMU) . . . . 12

Command-Line Interface (CLI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Hardware Components and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Controller Enclosure Components and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Drive Enclosure Components and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2. Installing and Cabling Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Site Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4HP StorageWorks 2012sa Modular Smart Array user guide • May 2008

Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Installing Enclosures Into a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Preparing the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Assembling and Installing the Rackmount Bracket Kit . . . . . . . . . . . . . . . . . . . 28

Attaching the Ear Caps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Connecting Controller and Drive Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Connecting AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Testing the Enclosure Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

General Practice for Powering the System Off and On . . . . . . . . . . . . . . . . . . . 37

Obtaining IP Values for Your Storage System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Correcting Enclosure IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

3. Connecting Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Host System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Installing the MSA2000 Family SES Driver for Microsoft Windows Hosts . . . 40

Connecting the Enclosure to Data Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Connecting Remote Management Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4. Configuring a System for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Setting Management Port IP Addresses Using the CLI . . . . . . . . . . . . . . . . . . . . . . 42

Configuring Your Web Browser for SMU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Logging in to SMU from a Local Management Host . . . . . . . . . . . . . . . . . . . . . . . . 46

Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Selecting an Appropriate Time to Perform the Online Upgrade . . . . . . . . . . . . 47

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Creating Virtual Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Mapping a Volume to a Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Testing the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Logging Out of SMU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Contents 5

5. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Fault Isolation Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Gather Fault Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Determine Where the Fault Is Occurring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Review the Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Isolate the Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Correcting Enclosure IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Using System LEDs to Diagnose Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Is the front panel Fault ID amber? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Is the controller back panel OK LED off? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Is the controller back panel Fault/Service Required LED amber? . . . . . . . . . . . 57

Are both drive module LEDs, Online/Activity, and Fault/UID LEDs off? . . . . 57

Is the drive module Fault/UID led blinking amber? . . . . . . . . . . . . . . . . . . . . . 58

Is a connected port’s Host Link Status LED off? . . . . . . . . . . . . . . . . . . . . . . . . 59

Is a connected port’s Expansion Port status LED off? . . . . . . . . . . . . . . . . . . . . 59

Is a connected port’s Ethernet link status LED off? . . . . . . . . . . . . . . . . . . . . . . 60

Is the power-and-cooling module AC Power Good LED off? . . . . . . . . . . . . . . 60

Is the power-and-cooling module DC Voltage/Fan Fault/Service Required LED

amber? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Is the drive enclosure back panel OK LED off? . . . . . . . . . . . . . . . . . . . . . . . . 61

Is the drive enclosure Fault/Service Required LED amber? . . . . . . . . . . . . . . . 62

Isolating a Host-Side Connection Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Isolating a Controller Module Expansion Port Connection Fault . . . . . . . . . . . . . . . 64

Resolving Voltage and Temperature Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Sensor Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Power Supply Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Cooling Fan Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Temperature Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Power-and-Cooling Module Voltage Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . 69

6HP StorageWorks 2012sa Modular Smart Array user guide • May 2008

A. Environmental Requirements and Specifications . . . . . . . . . . . . . . . . . . . . . . . . 71

B. Regulatory Compliance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

About This Guide

Intended Audience

This guide is intended for use by system administrators and information

professionals who are experienced with the following:

■Direct attach storage (DAS) or storage area network (SAN) management

■Network administration

■Network installation

■Storage system installation and configuration, including installing an HP rack

Prerequisites

Prerequisites for installing and configuring this product include familiarity with:

■Servers and computer networks

■Host communications protocols, such as serial-attached SCSI (SAS) and Ethernet

8HP StorageWorks 2012sa Modular Smart Array user guide • May 2008

Document Conventions

Rack Stability

Caution – To reduce the risk of personal injury or damage to the equipment:

■Extend leveling jacks to the floor.

■Ensure that the full weight of the rack rests on the leveling jacks.

■Install stabilizing feet on the rack.

■In multiple-rack installations, secure racks together.

■Extend only one rack component at a time. Racks may become unstable if more

than one component is extended.

Typeface Meaning Examples

AaBbCc123 Book title, new term, or

emphasized word

See the user guide.

A virtual disk (vdisk) can ....

You must ...

AaBbCc123 Directory or file name,

value, command, or

on-screen output

The default file name is store.logs.

.The default user name is manage

Type exit

AaBbCc123 Text you type, contrasted

with on-screen output

# set password

Enter new password:

AaBbCc123 Variable text you replace

with an actual value

Use the format user@domain.

About This Guide 9

HP Technical Support

Telephone numbers for worldwide technical support are listed on the HP support

website: http://www.hp.com/support/.

Collect the following information before calling:

■Technical support registration number (if applicable)

■Product serial numbers

■Product model names and numbers

■Applicable error messages

■Operating system type and revision level

■Detailed, specific questions

For continuous quality improvement, calls may be recorded or monitored.

Customer Self Repair

HP customer self repair (CSR) programs allow you to repair your HP StorageWorks

product. If a CSR part needs replacing, HP ships the part directly to you so that you

can install it at your convenience. Some parts do not qualify for CSR. Your HP-

authorized service provider will determine whether a repair can be accomplished by

CSR.

For more information about CSR, contact your local service provider. For North

America, see the CSR website:

http://www.hp.com/go/selfrepair

Product Warranties

For information about HP StorageWorks product warranties, see the warranty

information website:

http://www.hp.com/go/storagewarranty

10 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008

Subscription Service

HP strongly recommends that customers sign up online using the Subscriber's

choice website: http://www.hp.com/go/e-updates.

Subscribing to this service provides you with e-mail updates on the latest product

enhancements, newest versions of drivers, and firmware documentation updates as

well as instant access to numerous other product resources.

HP Websites

For other product information, see the following HP websites:

■http://www.hp.com

■http://www.hp.com/go/storage

■http://www.hp.com/service_locator

■http://www.hp.com/support/manuals

■http://www.hp.com/support/downloads

Documentation Feedback

HP welcomes your feedback.

To make comments and suggestions about product documentation, please send a

message to [email protected]. All submissions become the

property of HP.

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