HP Kayak XU700 Manuel utilisateur

Working

Comfort

TopTools

for Desktops 3.0

Agent

Implementation

Guide



How to Use This Guide

Click blue underlined text to go to the topic or URL

indicated.

Click the Go Back button in the toolbar to go back to your

previous place in the guide.

Click the Next Page button in the toolbar to go to the next

page in the guide.

Click the Previous Page button in the toolbar to go to the

previous page in the guide.

Click the First Page button in the toolbar to go to the

opening screen of the guide.

Click a bookmark name (to the left of the screen) to go to

the topic corresponding to that bookmark. Click the small

triangle to the left of the bookmark to hide or show

subordinate bookmarks.

Cross Reference

Post Installation Considera

Changes in the BIOS

BIOS Upgrading in Mul

Using ConfigTools or

Using ProtectTools

Notice

The information contained in this document is subject to change

without notice.

Hewlett-Packard makes no warranty of any kind with regard to this

material, including, but not limited to, the implied warranties of

merchantability and fitness for a particular purpose. Hewlett-Packard

shall not be liable for errors contained herein or for incidental or

consequential damages in connection with the furnishing, performance,

or use of this material.

This document contains proprietary information that is protected by

photocopied, reproduced, or translated to another language without the

prior written consent of Hewlett-Packard Company.

CompuServe™ is a U.S. trademark of CompuServe, Inc.

Microsoft®, NT®, and Windows®are U.S. registered trademarks of

Microsoft Corporation.

Hewlett-Packard France

38053 Grenoble Cedex 9

France

1998 Hewlett-Packard Company

About This Guide

HP TopTools is a PC management application based on Desktop

Management Interface (DMI) standards. These standards, defined by

the Desktop Management Task Force (DMTF) committee of which

Hewlett-Packard was a cofounder, have now been adopted by all

leading manufacturers of desktop computer systems.

You should use this guide to learn how to implement HP TopTools for

Desktops 3.0 Agent client software package and associated

management tools in your desktop management environment. This

guide covers HP Vectra PCs, HP Kayak PC Workstations, and HP

OmniBooks.

This guide also includes sections describing TopTools 2.5 consoles.

Who This Guide Is For

This guide is for network managers and administrators, and other

Information Systems and Information Technology staff with

responsibilities for desktop management. The guide provides

information on how to implement TopTools in the desktop management

environment.

The guide assumes a high level of knowledge with regard to operating

systems and software installation procedures.

On Windows®NT®systems you will need Administrator privileges to be

able to install TopTools software.

Contents

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Who This Guide Is For . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1 Introducing Desktop Management

HP's Desktop Management Strategy. . . . . . . . . . . . . . . . . . . . . . . . . . 12

Managing HP PCs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

TopTools 3.0 Console, Device Manager and Client PCs . . . . . . . . . . 14

System Requirements for TopTools for Desktops 3.0 Agent . . . . . . . . . . 15

System Requirements for TopTools for Desktops Device Manager and Con-

sole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

TopTools 2.5x with HP OpenView or

Other Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2 Obtaining TopTools Installation Software

What Are the Main Types of TopTools Installation? . . . . . . . . . . . . . 20

What’s in a TopTools for Desktops 3.0 Agent Package? . . . . . . . . . . 21

Where to Find the TopTools Installation Software . . . . . . . . . . . . . . 22

Documentation Provided With TopTools for Desktops 3.0 Agent. . 22

Downloading the Console or Client Software

from the HP Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Extracting the Installation Software . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installing the TopTools Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

3 Installation Recommendations and Guidelines

Things You Should Consider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Implementing TopTools for Desktops 3.0 Agent on a Large Scale . . . . . 28

Upgrading from a Previous Version of TopTools . . . . . . . . . . . . . . . . . . . 28

Changes in the BIOS Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Administrator Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Creating the DMI Database File (SLDB.DMI) . . . . . . . . . . . . . . . . . . . . . 29

Installing TopTools 2.5 Console and Client Software

on the Same PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4 Installing TopTools Software

Installing TopTools for Desktops 3.0 Agent

on Client PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Interactive Installation of TopTools for Desktops 3.0 Agent. . . . . . . . . . 32

Installing TopTools for Desktops 3.0 Agent Software in Batch Mode . . 34

The Installation Section [SetupInstall] . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

The Action Section [Action] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

The General Information Section [GeneralInfo]. . . . . . . . . . . . . . . . . . . . 36

Post Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installing TopTools for Desktops 3.0 Device Manager . . . . . . . . . . 38

English 7

Installing TopTools 2.5 as a Console

For OpenView NNM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Installing the TopTools 2.5 Console Software

(Running SETUP.EXE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Post Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Running TopTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Installing TopTools 2.5 as a Console For OpenView

Professional Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Post Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Running TopTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installing the SMS MIF Generator (SMSWIN.EXE) -

HP TopTools and Microsoft SMS Integration. . . . . . . . . . . . . . . . . . . 42

Microsoft Systems Management Server (SMS) . . . . . . . . . . . . . . . . . . . . 42

Enhancements to Standard SMS Inventory Agent. . . . . . . . . . . . . . . . . . 43

Installing SMS Integration on the Client HP PC. . . . . . . . . . . . . . . . . . . . 44

Customizing the HP SMS MIF Generator . . . . . . . . . . . . . . . . . . . . . . . . . 44

Running TopTools from the SMS Console . . . . . . . . . . . . . . . . . . . . . . . . 49

Installing HP Icons into the SMS Console. . . . . . . . . . . . . . . . . . . . . . . . . 51

Check the README.TXT file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Notes on the SMS Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Installing the OpenView Professional Suite and

SMS Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Files Used for the Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Installing TopTools for Unicenter TNG. . . . . . . . . . . . . . . . . . . . . . . . 56

5 Post Installation Configuration Considerations and Guidelines

Check the README.TXT File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

An Introduction to the Facilities Provided by

TopTools for Desktops 3.0 Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

McAfee VirusScan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

HP SoftPowerDown Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Changes to the BIOS on TopTools 2.5 Console . . . . . . . . . . . . . . . . 60

BIOS Upgrading in a Multiple Operating System Environment . . . . . . . 60

Using TopTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Flashing the BIOS Under Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Changing Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Integrating HP Hardware Diagnostics

with TopTools for Desktops 3.0 Agent on Client PCs . . . . . . . . . . . 62

Client Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Integration on TopTools for Desktops 3.0 Device Manager

or TopTools 2.5 OpenView Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Your Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

6 Remotely Managing PCs

PC Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

DMI 1.1 and DMI 2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Remotely Managing DMI 1.1 PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Remotely Managing Non-HP DMI 1.1 PCs . . . . . . . . . . . . . . . . . . . . . . . . 67

English 9

Remotely Managing DMI 2.0 PCs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

7 Troubleshooting and Getting Support

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Problems with TopTools Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Problems with the HP SMS MIF Generator . . . . . . . . . . . . . . . . . . . . . . . 72

Problems with the HP Hardware Diagnostics Utility . . . . . . . . . . . . . . . . 73

Problems with Remote Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Problems with Flashing the BIOS Under TopTools 2.x . . . . . . . . . . . . . . 74

Information and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

General Support and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

General Desktop Management Information . . . . . . . . . . . . . . . . . . . . . . . 75

When TopTools Is Integrated in CA Unicenter. . . . . . . . . . . . . . . . . . . . . 75

HP OpenView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Desktop Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

HP Hardware Diagnostics Documentation . . . . . . . . . . . . . . . . . . . . . . . . 76

Magic Packet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

SMART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

TopTools Support Matrices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

HP TopTools Management Console Versions 2.x For HP OpenView . . . .78

HP Vectra PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

HP Kayak PC Workstations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

HP OmniBook Notebook PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Autres manuels pour Kayak XU700

Ce manuel convient aux modèles suivants

Table des matières

Autres manuels HP Logiciel

HP Compaq dc7900 Business PC Manuel utilisateur

HP Neoware e140 - Thin Client Manuel utilisateur

HP BL680c - ProLiant - G5 Manuel utilisateur

HP StorageWorks MSA 2/8 - SAN Switch Manuel utilisateur

HP Rx2620-2 - Integrity - 0 MB RAM Manuel utilisateur

HP DDL D40 Manuel utilisateur

HP C7791C - DesignJet 130 Color Inkjet Printer Guide de configuration

HP AJ765A - StorageWorks RDX Removable Disk Backup... Mode d’emploi

HP Compaq 2210b Manuel utilisateur

HP AE370A - Brocade 4Gb SAN Switch 4/12 Manuel de service

HP BladeSystem bc2000 - Blade PC Manuel utilisateur

HP Bc1500 - BladeSystem - Blade PC Manuel utilisateur

HP SysMan Manuel utilisateur

HP ProLiant SL160s Manuel utilisateur

HP StorageWorks MSA 2/8 - SAN Switch Manuel utilisateur

HP cc2300 Manuel utilisateur

HP -UX B6941-90001 Manuel utilisateur

HP D6030A - NetServer - E50 Manuel utilisateur

HP BladeSystem Dual NC370i - Multifunction Network... Manuel utilisateur

HP Workstation zx6000 Comment utiliser

HP Xw25p - ProLiant - Blade Workstation Manuel utilisateur

HP NetServer AA 6200 Manuel de service

HP J4813A Manuel utilisateur

HP eld Manuel utilisateur

Manuels Logiciel populaires d'autres marques

COMPRO

COMPRO COMPROFM Manuel utilisateur

Muratec

Muratec OFFICEBRIDGE ONLINE Manuel utilisateur

Oracle

Oracle Contact Center Anywhere 8.1 Manuel utilisateur

Adobe

Adobe 65007312 - Photoshop Lightroom Manuel

Avaya

Avaya NULL One-X for RIM Blackberry Manuel utilisateur

PS Audio

PS Audio PowerPlay Manuel du propriétaire

Brady

Brady LOCKOUT PRO 3.0 Manuel de service

Avaya

Avaya Interaction Center Manuel utilisateur

Texas Instruments

Texas Instruments TI-83 Plus Silver Edition Manuel

Novell

Novell GROUPWISE 8 - INTERNET AGENT Manuel utilisateur

Oracle

Oracle Application 9i Manuel utilisateur

Acer

Acer RDM Manuel utilisateur

Canon

Canon Vixia HF21 Manuel utilisateur

Canon

Canon ZR950 Manuel utilisateur

Samsung

Samsung Auto Backup Manuel utilisateur

Polycom

Polycom Vortex EF2201 Instructions d'installation et d'utilisation

Brocade Communications Systems

Brocade Communications Systems Brocade 8/12c Manuel utilisateur

Novell

Novell SP2 - S Mode d’emploi