HP D5970A - NetServer - LCII Manuel utilisateur

HP NetServer Product Line

Service Reference Guide

Volume 1

Low-End and Accessories

Version 1

Last Updated: February 2000

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited

to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall

not be liable for errors contained herein or for incidental or consequential damages in connection with the

furnishing, performance, or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not

furnished by Hewlett-Packard.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part

of this document may be photocopied, reproduced, or translated to another language without the prior written

consent of Hewlett-Packard Company.

Network Server Division

10955 Tantau Avenue MS-45SLE

Cupertino, CA 950140770

Audience Assumptions

The guide is for HP authorized service personnel who install, administer, and troubleshoot HP NetServers.

The Hewlett-Packard Company assumes you are qualified in the servicing of computer equipment and

trained in recognizing hazards in products with hazardous energy levels.

iii

Table of Contents

General System Information 1

System Connector Pinouts 1

System Support 3

HP NetServer Navigator Release History and Status Report 3

HP NetServer Navigator Subscription Service 3

World Wide Web and Internet FTP 3

Proactive Notification for HP NetServer Products 3

Automated Fax 4

HP NetServer Support News 4

Ordering HP Cables, Drive Trays, and Technical Publications 4

Troubleshooting Tools 7

Common Installation Problems 7

Troubleshooting Sequence 7

HP NetServer Utilities 11

Configuration Software 11

HP NetServer Navigator CD-ROM 11

Release Notes 11

Status Report 11

Using the Navigator CD-ROM 12

HP NetServer Navigator CD-ROM Main Menu 12

README File 12

Configuration Assistant and Installation Assistant 13

HP Management Solutions 13

TopTools for Servers 14

TopTools Remote Control 14

PcANYWHERE32 14

NetServer Utilities 14

Setup Utility 14

Starting the Setup Utility 14

Using the Setup Screens 15

SCSI Configuration Utility 15

HP NetServer Information Assistant 15

HP NetServer Navigator EISA Configuration Utility 15

Configuration (CFG) Files 16

Creating a Configuration (CFG) File 16

HP NetServer LS and E Series SCSISelect Utility 16

Running the SCSISelect Utility 17

EISA Configuration Utility 17

Starting from Diskette #1 17

Starting SAM from the MS-DOS Prompt 17

Hard Disk Drive Installation Steps: 18

Creating the Proper Operating Environment for the System Administration Manager 19

Setup Program - HP NetServer LM 19

Starting Setup 19

Exiting Setup 20

Setup Program - HP NetServer E Series 20

Saving Changes to the Setup Configuration 20

PrintCFG Utility 20

PrintCFG Syntax 21

HPView Utility 21

HPView Command Syntax 21

HPUpdate Utility 22

Running the HPUpdate Utility 22

HPUpdate Utility and HP NetServer LE, LF 23

HP Flash Memory Update Utility and the HP NetServer LM 23

HP NetServer DiagTools 24

Advantages and Limitations of Hardware Diagnostics 24

HP NetServer Diagnostic Assistant 25

Accessing the Disk Array Utilities 26

Low-End Systems 27

HP NetServer E30 29

Covers 29

HP NetServer E 30 Product Configurations 30

Memory 30

Video Memory 31

Boot Device Priority 31

I/O Board 32

System Board 33

System Board Switch Settings 33

Exploded Views 34

Parts List 35

Keyboards 36

Power Cords 37

Cables 37

Specifications 37

HP NetServer E 40 39

System Views 39

Covers 40

I/O Boards 41

Boot Device Priority 41

Memory 42

Video DRAM 42

Video Resolutions 43

System Board 44

System Board Switch Settings 44

Exploded Views 45

Parts List 47

Keyboards 48

Power Cords 49

Cables 49

Specifications 49

HP NetServer E45/E50 51

System Views 51

Covers 52

Memory 53

Boot Device Priority 54

Exploded Views 56

Parts List 58

Keyboards 59

Power Cords 60

Cables 60

System Board 60

System Switches 61

Processor Switch Settings 61

Specifications 61

HP NetServer E60 63

System Views 63

Covers 63

Memory 64

Boot Device Priority 64

Exploded Views 65

Parts List 67

Keyboards 68

Power Cords 68

System Board 69

System Switch Details 69

Processor Switch Settings 70

Specifications 70

System Accessories 73

HP NetServer Rack Storage/8 74

Rack Storage/8 Components 74

System Views 75

Exploded Views 77

Parts List 78

Configuration 78

Single Bus Cabling 78

Dual Bus Cabling 79

HP Rack Storage/8 Rack Guidelines 81

Power Supply Units 81

Specifications 82

HP NetServer Rack Storage/12 Information 85

System Views 85

Rear View 86

Covers 88

RAID Management 89

HP Rack Storage/12 Configurations 89

Simplex Configuration 89

Duplex Configuration 89

Cluster Configuration 90

Power Cabling 90

Exploded Views 91

Parts List 92

Specifications 93

HP NetServer Rack Storage/12 FC Information 95

System Views 95

Front View 95

Rear View 96

Covers 97

FCArray Controller Card 97

FCArray Controller Status LED 97

Accessories 98

Management Board 99

Power Supplies 99

RAID Management 100

Configurations 100

Cluster Configurations 100

Single Host Configuration 101

Host Cluster Configuration 102

Multi-Array Configuration 103

Single Host and Hub Configuration 104

Host Cluster and Hub Configuration 105

Multi-Array and Hub Configuration 106

Power Cabling 107

Exploded Views 108

Parts List 109

Specifications 110

Notes 113

Index 117

General System Information

System Connector Pinouts

14 - AUTO FD

15 - ERROR

16 - INIT

17 - SLCT (OUT)

18 - GROUND

19 - GROUND

20 - GROUND

21 - GROUND

22 - GROUND

23 - GROUND

24 - GROUND

25 - GROUND

STROBE - 1

DO - 2

D1 - 3

D2 - 4

D3 - 5

D4 - 6

D5 - 7

D6 - 8

D7 - 9

ACK - 10

BUSY - 11

PE - 12

SLCT IN - 13

Serial Port Connector Parallel Port Connector

Keyboard and Mouse Connector

VGA Connector

6 - Ground

7 - Ground

8 - Ground

9 - Not Used

10 - Ground

11 - Not Used

12 - Not Used

13 - H-Sync

14 - V-Sync

15 - Not Used

Red - 1

Green - 2

Blue - 3

Not Used - 4

Ground - 5

(DSR) CC - 6

(RTS) CA - 7

(CTS) CB - 8

(RI) CE - 9

1 - CF (DCD)

2 - BB (RD)

3 - RA (TD)

4 - CD (DTR)

5 - AB (CND)

Not Used - 6

+5V dc - 4

Not Used

5 - Clock

3 - Ground

Ground

Reserved

Open

Reserved

Ground

-DB(0)

-DB(1)

-DB(2)

-DB(3)

-DB(4)

-DB(5)

-DB(6)

-DB(7)

-DB(P)

Ground

Reserved

TERMPWR

Reserved

Ground

-ATN

Ground

-BSY

-ACK

-RST

-MSG

-SEL

-C/D

-REQ

-I/O

Pin Signal Desc. Pin Signal Desc.

SCSI Connector

(1) A minus sign shows the signal is active low.

-2 1 - Data

System Support

HP NetServer Navigator Release History and Status Report

To obtain a Release History or a Status Report, you will need a Document Number.

•Release History: Document Number is 6005

•Status Report: The number is different for each Status Report. Each version of the HP

NetServer Navigator CD-ROM has a four-digit Document Number printed on the disk.

You can obtain the Release History and Status Report for your CD-ROM in one of these ways:

•World Wide Web: netserver.hp.com/netserver/support

•Internet FTP: ftp.hp.com/pub/servers/software

•Fax: Call HP’s fax system at (1 800) 333-1917. Outside the U.S. and Canada, call (1 208) 344-

4809 from your fax machine. Request the fax using the Document Number.

HP NetServer Navigator Subscription Service

Subscribe to the HP NetServer Navigator Subscription Service to automatically receive CD-ROM updates.

The subscription service issues 8 to 12 releases per year.

The updates include the following:

•Updates to system software, such as BIOS and driver upgrades

•Enhancements to server management tools

For a subscription form and subscription rates see:

•Internet WWW: netserver.hp.com/netserver/support

•Fax: Call HP’s fax system at (1 800) 333-1917. Outside the U.S. and Canada, call (1 208) 344-

4809 from your fax machine.

World Wide Web and Internet FTP

HP has a home page on the Internet World Wide Web specifically for the HP NetServer

netserver.hp.com/netserver/support

You can download NetServer files from HP via Internet FTP by entering the following:

ftp://ftp.hp.com/pub/servers

Proactive Notification for HP NetServer Products

HP Proactive Notification is a web-based information service that provides timely technical support

information on HP NetServer products via email. The types of technical information that will be emailed to

you include:

•Software driver notifications, such as BIOS updates, patches, and NOS- specific drivers

•Navigator CD Release History

•NetServer Support news articles

•Frequently Asked Questions (FAQ) documents

•Accessory information

You can sign up for Proactive Notification by visiting the following World Wide Web URL:

http://proact.hp.com:8088/NetServer netserver.hp.com/netserver/support

Automated Fax

In the U.S., call (800) 333-1917 from a push button tone phone to request that an index of available

documents be sent to your fax machine. Call again to select the documents that you want transmitted.

Outside the U.S. and Canada, call (208) 344-4809 from your fax machine. Use the handset and touch-tone

keyboard on your fax machine to request an index of available documents.

HP NetServer Support News

HP NetServer Support News can be obtained in several ways:

•Via HP’s World Wide Web home page

•Via Internet FTP

•From HP’s Bulletin Board System

The most convenient way to keep up-to-date is to visit the HPPC forum on CompuServe regularly. Issues of

HP NetServer Support News are posted in the forum as they come out—part of the ongoing seminar on HP

NetServer systems.

Ordering HP Cables, Drive Trays, and Technical Publications

Service information and reference documents, such as the Dealer Configuration File Creation Guide (CFG),

are also available in Information Assistant on the HP NetServer Navigator CD-ROM.

Telephone Ordering Information

U.S.

•To identify a part or manual:

automated fax (800) 333-1917; voice (800) 227-8164.

•To order with a credit card: (800) 227-8164.

Canada

•Call (800) 387-3154.

•Also available for part or manual identification: automated fax

(800) 333-1917; voice (916) 783-0804.

Latin America

•Call your local HP office or (305) 267-4220 (Miami).

•Also available for part or manual identification: 4(800) 227-8164.

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