HP Compaq Presario Manuel

Upgrading and Servicing Guide

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Upgrading and Servicing Guide iii

Safety Information ......................................................................... 1

Opening and Closing the PC ........................................................... 1

Preparing the PC ......................................................................................1

Before Opening the PC .............................................................................1

After Closing the PC..................................................................................2

Removing the Side Panel ...........................................................................2

Replacing the Side Panel ...........................................................................2

Removing the Front Panel...........................................................................2

Replacing the Front Panel ..........................................................................3

Locating Components Inside the PC ............................................................3

Removing and Replacing Drives ..................................................... 3

Removing a Drive .....................................................................................3

Replacing or Adding a Drive......................................................................4

Removing a Hard Disk Drive ......................................................................5

Replacing or Adding a Hard Disk Drive ......................................................6

Adding Memory ............................................................................. 7

Removing a Memory Module .....................................................................8

Installing a Memory Module ......................................................................8

Removing or Installing an Add-in Card........................................... 9

Removing an Add-in Card .........................................................................9

Installing an Add-in Card...........................................................................9

Replacing the Battery ................................................................... 10

Table of Contents

iv Upgrading and Servicing Guide

Upgrading and Servicing Guide 1

Safety Information

This product has not been evaluated for connection to

an “IT” power system (an AC distribution system with

no direct connection to earth, according to

IEC 60950).

WARNING: Please read “Safety

Information” in your user documentation

before installing and connecting your

computer to the electrical power system.

Opening and Closing the PC

Preparing the PC

Before you upgrade any component in your PC, you

need to prepare the PC so that you can safely handle

it and the components.

Read the following items before attempting to upgrade

or service the PC:

• These procedures assume familiarity with the

general terminology associated with personal

computers and with the safety practices and

regulatory compliance required for using and

modifying electronic equipment.

• Write down and save the PC model and serial

numbers, all installed options, and other

information about the computer. It is easier to

consult the information in this guide than to open

and examine the PC.

• We recommend that you use an antistatic wrist

strap and a conductive foam pad when working

inside the PC.

WARNING: Always disconnect the modem

cord from the telephone system, and then

disconnect the PC from the power source

before removing the front and side panels

of the PC. Failure to do so before you

open the PC or do any procedures can

result in personal injury or equipment

damage.

Before Opening the PC

1 Remove any diskette (floppy disk), memory card

media, or optical disc (CD or DVD) from the PC.

The PC power must be on to remove discs.

2 Click the Start button, and then click Turn Off

Computer. Click Turn Off.

3 Disconnect the modem/telephone cable, if present.

CAUTION: To reduce the risk of personal

injury from electrical shock or hot

surfaces, disconnect the power cord from

the wall outlet, and allow the internal

system components to cool before you

touch them.

4 Disconnect the power cord from the electrical outlet

and then from the PC.

5 Disconnect all other attached cables (such as the

keyboard, mouse, and monitor) and all external

devices.

CAUTION: Static electricity can damage the

electronic components of the PC or

optional equipment. Ensure that you are

discharged of static electricity by briefly

touching a grounded metal object.

2Upgrading and Servicing Guide

After Closing the PC

To avoid injury and equipment damage, always

follow this procedure in this order after closing the PC:

1 Reconnect the power cord.

CAUTION: To reduce the risk of electrical

shock, fire, or damage to the equipment,

do not plug telecommunications or

telephone connectors into the network

interface card (NIC) (labeled as an

Ethernet connector).

2 Reconnect the modem/telephone cable and all

other cables (such as the keyboard, mouse, and

monitor) and external devices.

3 Turn on the PC and all peripherals.

4 If you installed an add-in card, install any software

drivers supplied by the card manufacturer.

Removing the Side Panel

1 Loosen the two thumbscrews (A) that secure the

panel to the PC chassis.

2 Pull back the handle (B) to free the panel, and then

lift it off the unit.

WARNING: Beware of sharp edges inside

the chassis.

Replacing the Side Panel

1 Place the side panel on the chassis with the back of

the panel extended slightly. Ensure the hooks on the

top and bottom of the panel fit into the holes in the

chassis. Slide the panel forward into place.

2 Tighten the thumbscrews (A).

Removing the Front Panel

This procedure is necessary only when removing or

replacing an optical drive, a memory card reader, or

a diskette (floppy) drive.

1 Press the front panel bottom tab (C) on the inside of

the chassis, press the middle tab (D), and then

press the top tab (E).

2 Swing open the front panel and lift it off the

chassis.

Upgrading and Servicing Guide 3

Replacing the Front Panel

1 Align the right side of the front panel with the slots

on the right side of the chassis front, and press the

right side of the front panel into place.

2 Swing the front panel closed, and then press the left

side of the front panel to latch it into place.

Locating Components Inside the PC

AUpper optical drive bay; may be a CD-ROM, CD-RW,

DVD-ROM, DVD+RW/+R, or combination drive.

B, C, D Optical drive bay; may be empty (blank plate) or a

CD-ROM, CD-RW, DVD-ROM, DVD+RW/+R, or

combination drive.

E Diskette (floppy) drive (select models) or may be empty

(blank plate).

F Memory card reader (select models) or may be empty

(blank plate).

G Front connector panel (no replacement instructions).

H Hard disk drive, primary (with operating system partition).

K, L Additional hard disk drives (select models) or may be

empty.

Removing and

Replacing Drives

Your PC has several drives that you can replace or

upgrade. You can add a drive into an empty drive

bay. See the preceding topic, “Locating Components

Inside the PC,” for drive type and location. For hard

disk drives, see “Removing a Hard Disk Drive“ on

page 5.

IMPORTANT: Before adding a new diskette drive,

memory card reader, optical drive, or hard disk drive,

make sure that it is compatible with the Microsoft®

Windows®XP operating system. Also, make sure you

have the correct software and drivers for the drive to

work with the operating system.

Removing a Drive

1 Complete the procedures to prepare the PC, to

remove the side panel, and to remove the front

panel. See “Opening and Closing the PC“ on

page 1.

2 Locate the drive you want to remove.

3 Disconnect the power cable (1) and data cable (2)

from the back of the drive you want to remove, as

indicated in the following illustrations. Use a gentle

rocking motion. Some units may have a sound

cable. If so, disconnect the sound cable (3).

Disconnecting the optical drive cables

4Upgrading and Servicing Guide

Disconnecting the diskette drive cables

Disconnecting the memory card reader drive

cables

4 Release the drive from the chassis by lifting the

tab (1) on the latch drive bracket and then sliding

(2) the drive forward out of the bay. (The latch

drive bracket secures the drives in their respective

positions in the chassis.)

5 Pull the drive out of the drive bay.

6 If you are replacing the old drive with a new drive,

remove the guide screws from the old drive. The

optical drives have two screws on each side; the

memory card reader and diskette drive have two

screws on the left side only. You need these screws

to install the new drive.

Replacing or Adding a Drive

1 If necessary, remove the existing drive. See

“Removing a Drive“ on page 3.

2 If you are adding a drive to an empty drive bay:

a Remove the blank plate from the front cover by

pushing it forward until it snaps out of the cover.

b Remove the shield (F) from the bay by pulling

it out of the chassis. If necessary, insert the tip

of a flat screwdriver between the chassis and

the shield on the left side and then pry the

shield free.

Upgrading and Servicing Guide 5

3 Make sure the jumper on a new optical drive is in

the CS (cable select) position. Your drive may vary

from the illustration.

Cable select jumper

4 Install the guide screws on the sides of the new

drive. (The optical drives have two screws on

each side; the memory card reader and diskette

drive have two screws on the left side only.) The

screws help guide the drive into its proper position

in the bay.

5 Slide the drive into the drive bay, making sure to

align the guide screws with the guide slots. Push the

drive all the way into the bay until the drive snaps

into place.

6 Reconnect the power and data cables to your drive

as indicated in the following illustrations:

Connecting the optical drive cables

NOTE: An optical drive may include a sound cable.

Connect this cable also.

Connecting the diskette drive cables

Connecting the memory card reader drive

cables

7 Complete the procedures to replace the front panel,

replace the side panel, and close the PC. See

“Opening and Closing the PC“ on page 1.

Removing a Hard Disk Drive

The system hard disk drive is the top drive in the

three-drive non-removable cage in the chassis; see

item Hin the figure under “Locating Components

Inside the PC“ on page 3. The other two slots in the

hard disk drive cage are for secondary hard disk

drives (select models).

The hard disk drive is either a Serial ATA (advanced

technology attachment) drive that uses a narrow data

cable, or a Parallel ATA drive that uses a wide data

cable.

6Upgrading and Servicing Guide

CAUTION: Back up your personal files on

the hard disk drive to an external storage

device, such as a CD, before removing the

hard disk drive. Failure to do so will result

in data loss. After replacing the hard disk

drive, you need to run System Recovery

using the recovery discs to load the

factory-installed files.

1 Complete the procedures to prepare the PC, and to

remove the side panel. See “Opening and Closing

the PC“ on page 1.

2 Locate the hard disk drive you want to remove.

3 Disconnect the power cable and data cable from

the back of the drive you want to remove. For a

Serial ATA drive, press the latch (1) (select models

only) in the center of each plug and pull the plug

(2) from the drive connector. For a Parallel ATA

drive, use a gentle rocking motion to free the plug.

Disconnecting the Serial ATA hard disk drive

cables

Disconnecting the Parallel ATA hard disk drive

cables

4 Release the drive from the cage by lifting the

tab (1) on the latch for the hard disk drive cage

and then sliding (2) the drive out of the cage. (The

latch secures the drive in the cage in the chassis.)

Be careful to touch only the sides of the drive.

5 If you are replacing the old drive with a new drive,

remove the four guide screws (two screws on each

side) from the old drive. You need these screws to

install the new drive.

Replacing or Adding a Hard Disk

Drive

1 If necessary, remove the existing drive. See the

previous procedure.

2 For a Parallel ATA drive, make sure the jumper on

the new hard disk drive is in the CS (cable select)

position. Your drive may vary from the illustration.

The Serial ATA drive does not use cable select.

Cable select jumper

3 Install four guide screws on the sides of the new

drive (two screws on each side). The screws help

guide the drive into its proper position in the bay.

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