Hitron CODA-4589 Manuel utilisateur

Replace your external backup battery

Installation/Replacement

Thank you for being a Cogeco Phone subscriber. This guide will assist you in connecting your new external backup

battery. The battery allows your telephone service to function during a power outage, including calls to 911 and

connected home alarm systems. Note that a fully charged battery can last between 4 and 8 hours depending on

usage. Also, cordless phones will not function during a power outage.

Caution: While you are installing or replacing your modem’s external backup battery, your phone and Internet

services will not be operational. Although the process will only take a few minutes, we recommend you perform

the procedure when your household is not actively using phone or Internet service.

Disconnect the modem’s power cable from the wall

outlet. Remove the existing battery by doing the

following: unlock the battery currently in place by

sliding the “LOCK” switch down.

In order not to damage your equipment, use both hands

to pull the modem away from the battery carefully.

Now you can proceed with the installation of the new

battery. Don’t forget to return your old battery to be

recycled. To do this, follow the steps in the Returning

your old battery section at the end of this document.

External Backup Battery Guide

Installation/Replacement for Hitron CODA-4589

This section only applies if you have an existing battery. If you do not have a battery to be replaced, skip to

Installation on the following page.

Gather the following items to facilitate the installation/replacement.

Modem Battery

Backup

Power Cord

Install your external backup battery

For a first-time battery installation, start with step 1 to expose the battery connector on the bottom of the

modem. For a battery replacement, skip to step 2 as the connector should already be exposed.

Disconnect the modem’s power cable from the wall outlet.

Turn the modem onto its side, and peel off the black Mylar sticker sheet from the bottom.

Set the battery down on a stable surface with the

connectors facing upward. Hold the modem above

the external backup battery in a vertical position,

then slide it onto the base so that the connectors

line up.

1. Expose the battery connector.

3. Secure the modem to the external backup battery.

2. Unpack the backup battery and remove it from the box.

Battery connector

Lock the battery in place by sliding the “LOCK”

switch upwards. This can be found on the right-hand

side of the battery.

External Backup Battery Guide

Installation/Replacement for Hitron CODA-4589

Battery charging

Once you do this, the lights on the front of your modem will turn on, and your phone and Internet services

will be restored in a few minutes.

The flashing orange battery light means the battery is currently charging. The light will turn off

automatically when the battery is fully charged and when the equipment is powered by the electrical

wall outlet.

4. Reconnect the power cable to the modem and wall outlet.

RETURNING YOUR OLD BATTERY

Returning your battery to Cogeco

If your battery has been replaced (whether under warranty or not) we ask that you return your old

battery to Cogeco to be recycled. Place your old battery in the box received with the new battery, affix

the provided return label to the outside of the box, and take it to your nearest Canada Post outlet.

Note: If the battery being replaced is under warranty, or if you are not sure whether it is still under

warranty, it must be returned to Cogeco.

Other drop-off locations

If your old battery is no longer under warranty, you may drop it off at your closest recycling location.

Consult the following link for a drop-off location near you: www.call2recycle.ca

Phone support

For additional support, please contact Cogeco technical support:

Ontario: 1-866-774-8888

Quebec: 1-800-665-3131

TECHNICAL SUPPORT

FAQ

For more information on the external backup battery, please refer to Cogeco’s FAQ.

English: https://www.cogeco.ca/battery

French: https://www.cogeco.ca/batterie

External Backup Battery Guide

Installation/Replacement for Hitron CODA-4589

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