HIK VISION Hik-Gateway Manuel utilisateur
Hik-Gateway
User Manual
Legal Informaon and Symbol Convenons
Legal Informaon
User Manual
©2019 Hangzhou Hikvision Digital Technology Co., Ltd.
About this Manual
This Manual is subject to domesc and internaonal copyright protecon. Hangzhou Hikvision
Digital Technology Co., Ltd. ("Hikvision") reserves all rights to this manual. This manual cannot be
reproduced, changed, translated, or distributed, parally or wholly, by any means, without the
prior wrien permission of Hikvision.
Please use this user manual under the guidance of professionals.
Trademarks
and other Hikvision marks are the property of Hikvision and are
registered trademarks or the subject of applicaons for the same by Hikvision and/or its aliates.
Other trademarks menoned in this manual are the properes of their respecve owners. No right
of license is given to use such trademarks without express permission.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HIKVISION MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THIS MANUAL.
HIKVISION DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE
USE OF THE MANUAL, OR THE CORRECTNESS, ACCURACY, OR RELIABILITY OF INFORMATION
CONTAINED HEREIN. YOUR USE OF THIS MANUAL AND ANY RELIANCE ON THIS MANUAL SHALL BE
WHOLLY AT YOUR OWN RISK AND RESPONSIBILITY.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY
AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL
PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED
WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
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Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note Provides addional informaon to emphasize or supplement
important points of the main text.
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Contents
Chapter 1 Overview .................................................................................................................... 1
1.1 Introducon ........................................................................................................................... 1
1.2 Running Environment ............................................................................................................ 1
Chapter 2 Installaon ................................................................................................................. 2
2.1 Port Instrucon ...................................................................................................................... 2
2.2 Install Hik-Gateway ................................................................................................................ 2
2.3 Acvate Hik-Gateway ............................................................................................................. 3
Chapter 3 Device Management ................................................................................................... 5
3.1 Add Encoding Device by EHome Protocol .............................................................................. 5
3.2 Add Encoding Devices in a Batch ........................................................................................... 6
3.3 Add Security Control Panel by EHome Protocol ..................................................................... 7
3.4 Add Security Control Panels in a Batch .................................................................................. 8
Chapter 4 Hik-Gateway Conguraon ....................................................................................... 10
4.1 System Sengs .................................................................................................................... 10
4.1.1 Congure Hik-Gateway Name ..................................................................................... 10
4.1.2 Change Password for Admin User ............................................................................... 10
4.2 System Maintenance ............................................................................................................ 11
4.3 Network Sengs .................................................................................................................. 11
4.3.1 Edit Port ...................................................................................................................... 11
4.3.2 Set NIC for Hik-Gateway .............................................................................................. 12
4.3.3 Set NAT ........................................................................................................................ 12
4.3.4 Set HTTPS .................................................................................................................... 12
4.4 ARC Sengs ......................................................................................................................... 13
4.5 Select Storage Disk for Alarm-Related Video ....................................................................... 14
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Chapter 1 Overview
1.1 Introducon
As a protocol converter, the Hik-Gateway connects Hikvision products and third-party systems for
data transmission, through LAN or WAN.
The Hik-Gateway manages EHome devices (including encoding devices and security control panels
supporng EHome protocol) and connects to a third-party system (including alarm receiving center
(hereinaer referred to as ARC)). The Hik-Gateway trans-forwards data from encoding devices to a
third-party system, and trans-forwards alarm nocaons and alarm-related videos from security
control panels to an ARC.
This manual guides you to congure the Hik-Gateway service. To ensure a proper usage and
stability of the Hik-Gateway service, refer to the contents below and read the manual carefully
before installaon and operaon.
1.2 Running Environment
The following is recommended system requirement for running the Hik-Gateway.
Operang System
Microso Windows 10 (64-bit) / Windows Server 2012 R2 (64-bit) / Windows Server 2016 (64-bit)
Note
For Windows Server 2012 R2 (64-bit), the patch KB2999226 is required to be installed.
CPU
Intel Core I5 @ 3.0 GHz or above
RAM
8 GB or above
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Chapter 2 Installaon
You can install the Hik-Gateway service to your server or PC, and acvate the service. Then you can
use the service remotely.
2.1 Port Instrucon
Before installing Hik-Gateway service, ensure the default ports of the Hik-Gateway are not used by
other services, otherwise the Hik-Gateway service will be unavailable.
The default ports are listed as follows.
• 80 (TCP) : HTTP port
• 443 (TCP) : HTTPS port
• 554 (TCP) : RSTP port, used for geng stream from the Hik-Gateway during live view, remote
playback, and two-way audio.
• 7661 (TCP/UDP) : used for device registraon to the Hik-Gateway by EHome protocol.
• 7662 (TCP/UDP) : used for devices' sending alarm nocaons to the Hik-Gateway by EHome
protocol.
• 15000 to 17000 (TCP) : used for forwarding stream from EHome devices to the Hik-Gateway.
• 7091 (TCP) : used for sending alarm-related videos from device to the Hik-Gateway by EHome
protocol.
Note
Scan the QR code below to get more details.
2.2 Install Hik-Gateway
You can install the Hik-Gateway service on a computer or server. Aer that, you can start the
service, stop the service or exit the service by watchdog.
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Steps
1. Right-click the program le and run as the administrator to enter the welcome panel of the
InstallShield Wizard.
2. Click Next to start the InstallShield Wizard.
3. Click Change... and select a proper directory as required to install the service.
4. Click Next to connue.
5. Read the pre-install informaon, and click Install to begin the installaon.
6. Read the post-install informaon and click Finish to complete the installaon.
Result
Aer successful installaon, the Watchdog service will get started and hide in the nocaon area
of the desktop. Right-click and select the opon to stop the service, start the service, or exist
the service.
Note
If you install Hik-Gateway remotely, you need to log into the local computer to show the Watchdog
service.
2.3 Acvate Hik-Gateway
By default, Hik-Gateway predened the administrator user named admin. When you log in to Hik-
Gateway for the rst me, you are required to create a password for the admin user to acvate
Hik-Gateway before you can properly congure and operate.
Before You Start
Make sure you have installed the Hik-Gateway service.
Steps
1. Enter the address of the computer or server running with Hik-Gateway service and port number
in the address bar of the web browser, and press Enter key.
Note
The default port is 80. For conguring the port number, see Edit Port for details.
Example
If the IP address of the computer running Hik-Gateway service is 172.6.21.96, and the port
number is 80, and you should enter hp://172.6.21.96:80 in the address bar.
2. Enter the password and conrm password for the admin user in the pop-up Acvate Hik-
Gateway window.
Cauon
The password strength of the device can be automacally checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
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three kinds of following categories: upper case leers, lower case leers, numbers, and special
characters) in order to increase the security of your product. And we recommend you reset your
password regularly, especially in the high security system, reseng the password monthly or
weekly can beer protect your product.
Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
3. Click Acvate.
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Chapter 3 Device Management
Encoding devices (including mobile device, body camera, portable speed dome, etc) and security
control panels can be added to the Hik-Gateway via the Web Client. You can manage them on the
Web Client, including adding, eding, deleng, refreshing device informaon, etc.
Note
Up to 10,000 devices can be added.
3.1 Add Encoding Device by EHome Protocol
You can add the encoding device (such as body camera, portable speed dome, mobile device, etc.)
which has been registered to Hik-Gateway service for converng the device's protocol. The third-
party system can access the device by connecng to the Hik-Gateway.
Steps
1. Click Device Management → Encoding Device to enter the Encoding Device page.
2. Click Add to enter the Add Device page.
3. Select EHome as the adding mode.
4. Enter the required informaon.
Device ID
The Device ID you dened on the device for registering it to the Hik-Gateway service.
Device Name
You can customize the device name.
5. Click OK to add the device.
6. Perform the following operaon(s) aer adding the device.
Edit Device Click in the Operaon column to edit the name and ID of a device.
Delete Device Click in the Operaon column to delete a device.
Note
You can also check mulple devices and click Delete to delete them in a
batch.
Refresh Device
Informaon
Click Refresh to get updated device informaon such as device model,
device status, and channel number.
View Channel List Click in the Operaon column to view channel list of a device,
including encoding channel, alarm input, alarm output, and two-way
audio channel.
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Note
You can click to edit the name of the online encoding channel.
Search Device Enter a keyword of the device name/model/ID in the search eld in the
upper-right corner, and then click to search an encoding device.
Filter Device Click to lter online/oine encoding devices.
3.2 Add Encoding Devices in a Batch
When there are mulple encoding devices (such as body camera, portable speed dome, mobile
device, etc.) to add, you can enter the device informaon into a predened template and then
import it to the Hik-Gateway to add them in a batch.
Steps
1. Click Device Management → Encoding Device to enter the Encoding Device page.
2. Click Add to enter the Add Device page.
3. Select Batch Import as the adding mode.
4. Click Export and save the predened template (CSV le) on your PC.
5. Open the exported template le and enter the required informaon of the devices to be added.
Device Name
You can customize the device name.
Device ID
The Device ID you dened on the device for registering it to the Hik-Gateway service.
Note
Device Name is oponal. The device ID will be used as the device name if you do not enter the
device name.
6. Click and select the template le.
7. Click OK to add the devices in a batch.
8. Perform the following operaon(s) aer adding the devices.
Edit Device Click in the Operaon column to edit the name and ID of a device.
Delete Device Click in the Operaon column to delete a device.
Note
You can also check mulple devices and click Delete to delete them in a
batch.
Refresh Device
Informaon
Click Refresh to get updated device informaon such as device model,
device status, and channel number.
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