Possible Solution
Verify the unit is plugged into a 15 Amp circuit, and the Power Switch is set
to the “ON” position.
No power from outlet that machine is plugged into.
Loose/disconnected wire inside electrical panel.
Failed photoeye—Contact Heat Seal Technical Support for troubleshooting
tips.
Failed circuit board—Contact Heat Seal Technical Support for
troubleshooting tips.
Failed seal plate—Contact Heat Seal Technical Support for troubleshooting tips.
Tripped 20A circuit breaker--A tripped circuit breaker will have a white
exposed top. Push the circuit breaker tab back in to reset. If breaker cannot
be reset contact Heat Seal Technical Support.
Loose/disconnected wire inside electrical panel.
Failed cutoff rod--With power turned off, disconnect both wires of the rod
from the terminal block. Check resistance between the two wires. A good
rod will read between 40-500 Ω. A measurement outside this range
indicates a bad hot rod that needs replaced.
Tripped 1A circuit breaker--A tripped circuit breaker will have a white
exposed top. Push the circuit breaker tab back in to reset. If breaker
cannot be reset, contact Heat Seal Technical Support.
Loose/disconnected wire inside electrical panel.
Film buildup on rod--Clean using nylon based product such as Scotch-Brite.
Bent cutoff rod--Replace cutoff rod if bent.
Machine has no
power.
GFCI Tripped (Red LED on GFCI will be illuminated and rectangular button
labeled “RESET” will be popped out) Press & hold the reset button for (3)
seconds to reset. If GFCI does not reset, contact Heat Seal Technical
Support.
Seal Plate does
not heat.
Cutoff Rod does
not heat.
Film Cutting Difficulty