Grundfos CIU 501 Manuel utilisateur
Grundfos Remote Management (GRM)
CIM 500, CIU 500, CIU 501
Installation and operating instructions
GRUNDFOS INSTRUCTIONS
English (GB)
2
English (GB) Installation and operating instructions
Original installation and operating instructions.
CONTENTS Page
1. Symbols used in this document
2. Definitions and abbreviations
1. Symbols used in this document 2
2. Definitions and abbreviations 2
3. Introduction 3
4. Preparing for installation 5
5. Logging on 6
5.1 Navigation 6
6. GRM data communication 9
7. Overview 10
8. Schedule for alarm distribution 11
9. Reports 13
10. Event log 14
11. Service 15
12. Admin, user administration 16
13. Alarms 17
13.1 Heartbeat 17
14. I/O module 18
15. Ethernet LED on CIM/CIU 500 (left) 20
16. GENIbus LED of the CIM/CIU500 (right) 21
17. Fault finding the product 21
18. Disposal 21
Warning
If these safety instructions are not
observed, it may result in personal injury.
Caution
If these safety instructions are not
observed, it may result in malfunction or
damage to the equipment.
Note
Notes or instructions that make the job
easier and ensure safe operation.
CIM Communication interface module
(GPRS data logger)
CIU Communication interface unit
GENIbus Proprietary Grundfos fieldbus
standard
GRM Grundfos Remote Management
I/O module I/O module in the CIU 50X unit
LED Light-emitting diode
MAC Media access control
SIM Subscriber identity module
English (GB)
3
3. Introduction
Grundfos Remote Management (GRM) is an
internet-based remote monitoring, management and
reporting system for pump installations. It provides
remote access to data from pumps, pump controllers
and auxiliary equipment like sensors and meters.
Data from pump installations is transferred to a
central database and published to subscribers on a
secure web server. Users have access to data from
pump installations that are registered to their own
account.
Fig. 1 Grundfos Remote Management
A fully configured system account contains maps
and system drawings that provide an overview of
your pump installations. It also has a schedule to
direct alarms to users when they are on duty, and it
contains a service log for all your pumps. This user
manual guides you through the process of
configuring your account and connecting pump
installations to your account.
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Alarms
GRM server
GRM backup
GENIbus network
Grundfos controllers Sensors SP TP Any standard pump
Reports, status
trend data
Status
CIU500
(Router)
Legend
Internet
SMS
English (GB)
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A fully configured Grundfos Remote Management
system appears from fig. 2.
Fig. 2 Example of an account in Grundfos Remote Management
In the following, the tabs at the top of the user
interface will be described in the order that the
system is to be set up.
To get started using the system, we recommend you
to read these instructions and carefully follow the
setup procedure.
Other relevant documentation
Separate installation and operating instructions are
available for the hardware:
• CIM 500 Ethernet module:
http://net.grundfos.com/qr/i/98407037
• CIU 500 communication interface unit:
http://net.grundfos.com/qr/i/96846337
• CIU 500 communication interface unit (quick
guide): http://net.grundfos.com/qr/i/96846333
• Multipurpose I/O module:
http://net.grundfos.com/qr/i/98470828
The functionality of Grundfos Remote Management
is continually improved and enhanced. Information
about new features is found online in the system.
This manual contains all the information you need for
initial setup of your user account in Grundfos
Remote Management.
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Note
We recommend you not to use Grundfos
Remote Management as the only means of
monitoring and control in systems where
malfunction for a short period of time has
severe consequences. The system is
never more reliable than the network used
for data communication.
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4. Preparing for installation
Before setting up your installation on GRM, make
sure that you have completed the following steps:
1. Write down the MAC address of the CIM 500.
Note: You can find the MAC address on a sticker
on the CIM 500 (the address with the lowest last
digit). You can also find it on the package in
which your CIM/CIU 500 was delivered in. You
will need this address when setting your
installation in GRM.
2. Select the GRM IP protocol on the CIM 500: set
the rotary switch to position 4.
3. Connect the CIM 500 to your GENIbus network.
4. Connect sensors and other equipment to the I/O
module of the CIU 50X (optional).
5. Connect the CIM 500 to your internet network.
If you are using a 3G/4G router, insert a SIM card
in the router and connect the router to the CIM
500 via an Ethernet cable.
6. Connect and switch on the power supply.
7. Check that the LED to the left on the CIM/CIU
500 change to permanently green, which
indicates that a connection to GRM is
established. This will take a couple of minutes.
You are now ready to register the CIM 500 on the
GRM server and to set up the application you want to
have monitored by the GRM system.
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5. Logging on
To log on to the GRM server system, go to https://
remotemanagement.grundfos.com.
You will be prompted for user name and password.
Current users of the Grundfos Extranet can log on
with their Extranet user name and password. New
users will receive an e-mail with log-on details.
If you do not have a user name and a password,
contact your local Grundfos company, or send an e-
When you log on for the first time, a navigation tree
will appear. See fig. 3.
The basic steps in setting up an account are
described in the following section.
5.1 Navigation
To provide an overview of the installations monitored
by the GRM system, a navigation tree is used.
Fig. 3 Navigation tree
The navigation tree is divided into three levels:
5.1.1 Account level
At the account level, you will find the name and
details of your account.
5.1.2 Section level
At the section level, it is possible to create several
sections. Sections are logical groups of one or more
installations.
At the installation level, you will find the devices that
are monitored. An installation is defined by a modem
monitoring one or more bus devices or sensors.
Adding a section
1. Right-click [Account name].
2. Click [Add].
Fig. 4 Adding a section
When you have created the section, you can add an
installation to the section.
5.1.3 Installation level
An installation is always added to a section and
consists of a communication device and a number of
monitored devices, normally a CIM 500 and at least
one GENIbus device (Grundfos pump, pump
controller or I/O module).
Adding an installation
1. Right-click the section name.
2. Click [Add].
Fig. 5 Adding an installation
The setup of an installation is a four-step procedure:
1. Create an installation.
2. Set up the installation.
3. Configure and connect the installation.
4. Configure alarms and warnings.
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Pos. Level
1 Account
2 Section
3 Installation
1
2
3
Note
Sections could, for example, reflect a
geographical segmentation of the entire
monitored network or segmentation
according to area of expertise or
responsibility of a group of persons.
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English (GB)
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Step 1: Create an installation
• Select "Register a new Grundfos CIM500 or
CIU50X based Communication Device".
Fig. 6 Registering a communication device
• Enter the MAC address of the CIM 500
Fig. 7 Entering the MAC address
• Click [Test connection]. The test takes a few
minutes. The server configures the CIM interface
for use in the GRM system.
If the server has connected successfully, you are
notified and can proceed to Step 2: Set up the
installation.
If the server does not get a response from the CIM
interface within two minutes, the attempt to connect
times out, and you get a fault notification. See
section 17. Fault finding the product.
Step 2: Set up the installation
Enter a name for your installation, and select the
application type that best characterises the
installation. This will provide the system with
information on, for example, the type of report that is
relevant for this installation.
Fig. 8 Name and type of installation
TM064766 2915TM064767 2915
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Step 3: Configure and connect the installation
Click [Discover devices] to initiate a scan of the
network of GENIbus devices connected to the CIM
500.
Once the scan is completed, you will see a list of
connected devices (pumps, controllers or modules)
together with their address in the network.
Fig. 9 Discovering GENIbus devices
Step 4: Configure alarms and warnings
Alarms and warnings that can be received from each
type of device on the monitored network will be
listed. It is possible to select which alarms you want
to receive and how they are to be sent.
Fig. 10 Selecting the dispatch mode for alarms and warnings
When you click [Finish], the server transmits your
monitoring configuration to the CIM 500, and the
installation is completed.
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Icon Description
Both e-mail and SMS alarms have been disabled.
An e-mail is sent to the user when the alarm or warning is active.
An SMS is sent to the user when the alarm or warning is active.
An e-mail and an SMS is sent to the user when the alarm or warning is active.
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English (GB)
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6. GRM data communication
This section describes how data communication and
data collection work in Grundfos Remote
Management.
We distinguish between four different types of data:
Data type Description
Sample data
These data are used to create trend curves and reports.
They are stored in the CIM 500 and sent every 30 minutes to the server.
Sample data can be minimum, maximum and average value of system characteristics, such
as flow rate, head, temperature, etc.
Event data
These data are real-time data. They tell you what is going on in the installation right now.
The data are collected and displayed when you establish a connection to the installation.
They are updated approximately every 5 minutes.
Alarm data
Alarm data are a special type of event data. When a CIM 500 sends an alarm to the central
server, it also delivers a snapshot of event data present for that installation at the time the
event occurred.
Manage
commands
You can send configuration and control commands to a GENIbus device directly via the GRM
user interface.
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7. Overview
Fig. 11 Overview
In this view, it is possible to insert images at account
and section levels, for example maps and system
drawings displaying the location and layout of pump
installations.
Supported formats are *.png, *.jpg and *.gif. We
recommend file sizes below 250 kb to optimise the
performance of the web server. Largest permissible
file size is 10 Mb.
Fig. 12 Uploading an image and placing sections on the image
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2
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