Grundfos CIU 501 Manuel utilisateur

Grundfos Remote Management (GRM)

CIM 500, CIU 500, CIU 501

Installation and operating instructions

GRUNDFOS INSTRUCTIONS

English (GB)

English (GB) Installation and operating instructions

Original installation and operating instructions.

CONTENTS Page

1. Symbols used in this document

2. Definitions and abbreviations

1. Symbols used in this document 2

2. Definitions and abbreviations 2

3. Introduction 3

4. Preparing for installation 5

5. Logging on 6

5.1 Navigation 6

6. GRM data communication 9

7. Overview 10

8. Schedule for alarm distribution 11

9. Reports 13

10. Event log 14

11. Service 15

12. Admin, user administration 16

13. Alarms 17

13.1 Heartbeat 17

14. I/O module 18

15. Ethernet LED on CIM/CIU 500 (left) 20

16. GENIbus LED of the CIM/CIU500 (right) 21

17. Fault finding the product 21

18. Disposal 21

Warning

If these safety instructions are not

observed, it may result in personal injury.

Caution

If these safety instructions are not

observed, it may result in malfunction or

damage to the equipment.

Note

Notes or instructions that make the job

easier and ensure safe operation.

CIM Communication interface module

(GPRS data logger)

CIU Communication interface unit

GENIbus Proprietary Grundfos fieldbus

standard

GRM Grundfos Remote Management

I/O module I/O module in the CIU 50X unit

LED Light-emitting diode

MAC Media access control

SIM Subscriber identity module

English (GB)

3. Introduction

Grundfos Remote Management (GRM) is an

internet-based remote monitoring, management and

reporting system for pump installations. It provides

remote access to data from pumps, pump controllers

and auxiliary equipment like sensors and meters.

Data from pump installations is transferred to a

central database and published to subscribers on a

secure web server. Users have access to data from

pump installations that are registered to their own

account.

Fig. 1 Grundfos Remote Management

A fully configured system account contains maps

and system drawings that provide an overview of

your pump installations. It also has a schedule to

direct alarms to users when they are on duty, and it

contains a service log for all your pumps. This user

manual guides you through the process of

configuring your account and connecting pump

installations to your account.

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Alarms

GRM server

GRM backup

GENIbus network

Grundfos controllers Sensors SP TP Any standard pump

Reports, status

trend data

Status

CIU500

(Router)

Legend

Internet

SMS

English (GB)

A fully configured Grundfos Remote Management

system appears from fig. 2.

Fig. 2 Example of an account in Grundfos Remote Management

In the following, the tabs at the top of the user

interface will be described in the order that the

system is to be set up.

To get started using the system, we recommend you

to read these instructions and carefully follow the

setup procedure.

Other relevant documentation

Separate installation and operating instructions are

available for the hardware:

• CIM 500 Ethernet module:

http://net.grundfos.com/qr/i/98407037

• CIU 500 communication interface unit:

http://net.grundfos.com/qr/i/96846337

• CIU 500 communication interface unit (quick

guide): http://net.grundfos.com/qr/i/96846333

• Multipurpose I/O module:

http://net.grundfos.com/qr/i/98470828

The functionality of Grundfos Remote Management

is continually improved and enhanced. Information

about new features is found online in the system.

This manual contains all the information you need for

initial setup of your user account in Grundfos

Remote Management.

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Note

We recommend you not to use Grundfos

Remote Management as the only means of

monitoring and control in systems where

malfunction for a short period of time has

severe consequences. The system is

never more reliable than the network used

for data communication.

English (GB)

4. Preparing for installation

Before setting up your installation on GRM, make

sure that you have completed the following steps:

1. Write down the MAC address of the CIM 500.

Note: You can find the MAC address on a sticker

on the CIM 500 (the address with the lowest last

digit). You can also find it on the package in

which your CIM/CIU 500 was delivered in. You

will need this address when setting your

installation in GRM.

2. Select the GRM IP protocol on the CIM 500: set

the rotary switch to position 4.

3. Connect the CIM 500 to your GENIbus network.

4. Connect sensors and other equipment to the I/O

module of the CIU 50X (optional).

5. Connect the CIM 500 to your internet network.

If you are using a 3G/4G router, insert a SIM card

in the router and connect the router to the CIM

500 via an Ethernet cable.

6. Connect and switch on the power supply.

7. Check that the LED to the left on the CIM/CIU

500 change to permanently green, which

indicates that a connection to GRM is

established. This will take a couple of minutes.

You are now ready to register the CIM 500 on the

GRM server and to set up the application you want to

have monitored by the GRM system.

English (GB)

5. Logging on

To log on to the GRM server system, go to https://

remotemanagement.grundfos.com.

You will be prompted for user name and password.

Current users of the Grundfos Extranet can log on

with their Extranet user name and password. New

users will receive an e-mail with log-on details.

If you do not have a user name and a password,

contact your local Grundfos company, or send an e-

mail to [email protected].

When you log on for the first time, a navigation tree

will appear. See fig. 3.

The basic steps in setting up an account are

described in the following section.

5.1 Navigation

To provide an overview of the installations monitored

by the GRM system, a navigation tree is used.

Fig. 3 Navigation tree

The navigation tree is divided into three levels:

5.1.1 Account level

At the account level, you will find the name and

details of your account.

5.1.2 Section level

At the section level, it is possible to create several

sections. Sections are logical groups of one or more

installations.

At the installation level, you will find the devices that

are monitored. An installation is defined by a modem

monitoring one or more bus devices or sensors.

Adding a section

1. Right-click [Account name].

2. Click [Add].

Fig. 4 Adding a section

When you have created the section, you can add an

installation to the section.

5.1.3 Installation level

An installation is always added to a section and

consists of a communication device and a number of

monitored devices, normally a CIM 500 and at least

one GENIbus device (Grundfos pump, pump

controller or I/O module).

Adding an installation

1. Right-click the section name.

2. Click [Add].

Fig. 5 Adding an installation

The setup of an installation is a four-step procedure:

1. Create an installation.

2. Set up the installation.

3. Configure and connect the installation.

4. Configure alarms and warnings.

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Pos. Level

1 Account

2 Section

3 Installation

Note

Sections could, for example, reflect a

geographical segmentation of the entire

monitored network or segmentation

according to area of expertise or

responsibility of a group of persons.

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English (GB)

Step 1: Create an installation

• Select "Register a new Grundfos CIM500 or

CIU50X based Communication Device".

Fig. 6 Registering a communication device

• Enter the MAC address of the CIM 500

Fig. 7 Entering the MAC address

• Click [Test connection]. The test takes a few

minutes. The server configures the CIM interface

for use in the GRM system.

If the server has connected successfully, you are

notified and can proceed to Step 2: Set up the

installation.

If the server does not get a response from the CIM

interface within two minutes, the attempt to connect

times out, and you get a fault notification. See

section 17. Fault finding the product.

Step 2: Set up the installation

Enter a name for your installation, and select the

application type that best characterises the

installation. This will provide the system with

information on, for example, the type of report that is

relevant for this installation.

Fig. 8 Name and type of installation

TM064766 2915TM064767 2915

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English (GB)

Step 3: Configure and connect the installation

Click [Discover devices] to initiate a scan of the

network of GENIbus devices connected to the CIM

500.

Once the scan is completed, you will see a list of

connected devices (pumps, controllers or modules)

together with their address in the network.

Fig. 9 Discovering GENIbus devices

Step 4: Configure alarms and warnings

Alarms and warnings that can be received from each

type of device on the monitored network will be

listed. It is possible to select which alarms you want

to receive and how they are to be sent.

Fig. 10 Selecting the dispatch mode for alarms and warnings

When you click [Finish], the server transmits your

monitoring configuration to the CIM 500, and the

installation is completed.

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Icon Description

Both e-mail and SMS alarms have been disabled.

An e-mail is sent to the user when the alarm or warning is active.

An SMS is sent to the user when the alarm or warning is active.

An e-mail and an SMS is sent to the user when the alarm or warning is active.

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English (GB)

6. GRM data communication

This section describes how data communication and

data collection work in Grundfos Remote

Management.

We distinguish between four different types of data:

Data type Description

Sample data

These data are used to create trend curves and reports.

They are stored in the CIM 500 and sent every 30 minutes to the server.

Sample data can be minimum, maximum and average value of system characteristics, such

as flow rate, head, temperature, etc.

Event data

These data are real-time data. They tell you what is going on in the installation right now.

The data are collected and displayed when you establish a connection to the installation.

They are updated approximately every 5 minutes.

Alarm data

Alarm data are a special type of event data. When a CIM 500 sends an alarm to the central

server, it also delivers a snapshot of event data present for that installation at the time the

event occurred.

Manage

commands

You can send configuration and control commands to a GENIbus device directly via the GRM

user interface.

English (GB)

7. Overview

Fig. 11 Overview

In this view, it is possible to insert images at account

and section levels, for example maps and system

drawings displaying the location and layout of pump

installations.

Supported formats are *.png, *.jpg and *.gif. We

recommend file sizes below 250 kb to optimise the

performance of the web server. Largest permissible

file size is 10 Mb.

Fig. 12 Uploading an image and placing sections on the image

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