Glowworm Ultracom2 35 Store Manuel utilisateur

Ultracom2 35 Store

G.C. No. 47-019-15

condens

Instructions for Use

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READ CAREFULLY BEFORE USING

1 Read me .................................................................................................3

1.1 Welcome ....................................................................................... 3

1.2 Guarantee Pack ............................................................................. 3

1.3 Servicing ...................................................................................... 3

1.4 Benchmark.................................................................................... 4

1.5 Quick reference guide .................................................................... 4

2 Introducing your appliance ......................................................................5

2.1 Appliance description .................................................................... 5

2.2 Accessories ................................................................................... 5

3 Product documentation ...........................................................................6

3.1 Document storage ......................................................................... 6

3.2 Explanation of symbols .................................................................. 6

4 Safety ....................................................................................................6

4.1 What to do if you smell gas? ........................................................... 6

4.2 Safety recommendations ............................................................... 6

4.3 Safety regulations ......................................................................... 7

5 Guarantee / Responsibility ......................................................................8

5.1 Detailed guarantee ....................................................................... 8

5.2 Appliance use / manufacturer responsibility ................................... 8

6 Recycling ................................................................................................9

6.1 Appliance ..................................................................................... 9

6.2 Packaging ..................................................................................... 9

7 Clearances ..............................................................................................9

HOW TO USE YOUR APPLIANCE

8 Overview .............................................................................................. 10

8.1 Display ........................................................................................10

8.2 Switching On................................................................................11

8.3 Turning o ...................................................................................11

8.4 Description of control panel indicators ...........................................11

8.5 User Controls ...............................................................................11

TABLE OF CONTENTS

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ANY ASSISTANCE?

9 Fault Finding ......................................................................................... 13

10 Appliance safety devices........................................................................14

10.1 Boiler Shutdown ...........................................................................14

10.2 Protecting against frost .................................................................14

10.3 Condensate Drain Blockage ...........................................................14

10.4 Safety Discharge Valve ..................................................................14

11 Appliance maintenance and servicing .....................................................15

11.1 Cleaning ......................................................................................15

11.2 Regular servicing ..........................................................................15

11.3 Spare Parts ..................................................................................15

11.4 Sealed Water Systems ..................................................................15

12 Tips for saving energy ............................................................................16

13 Contact your after-sales organisation .....................................................16

TABLE OF CONTENTS

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1 Read me

1.1 Welcome

These instructions are an integral part of

the boiler and must, to comply with the

current issue of the Gas Safety (Installation

and Use) Regulations, be left with the user.

Please ensure that the installer has fully

completed the Benchmark Checklist in the

rear pages of the installation instructions

supplied with the product and that you

have signed it to say that you have received

a full and clear explanation of its operation.

The installer is legally required to complete

a commissioning checklist as a means of

complying with the appropriate Building

Regulations (England and Wales).

All installations must be notied to Local

Area Building Control either directly or

through a Competent Persons Scheme. A

Building Regulations Compliance Certicate

will then be issued to the customer who

should, on receipt, write the Notication

Number on the Benchmark Checklist.

• Please read these instructions and

follow them carefully for the safe and

economical use of your boiler.

iDo not forget to read the

chapters “Safety” and

“Guarantee” where you will nd

important information for your

safety.

1.2 Guarantee Pack

The pack contains the letter of introduction

and the guarantee. The extended guarantee

is supplied loose and we recommend that

you should read it.

• Complete and return as soon as possible

your guarantee registration card.

If your guarantee registration card is

missing you can obtain a copy or record

your registration by telephoning

the Glow-worm Customer Service number

0800 073 2142.

1.3 Servicing

This product should be serviced regularly

to optimise its safety, eciency and

performance. The service engineer should

complete the relevant Service Record on

the Benchmark Checklist after each service.

The Benchmark Checklist may be required

in the event of any warranty work and as

supporting documentation relating to home

improvements in the optional documents

section of the Home Information Pack.

To ensure the continued ecient and safe

operation of the boiler it is recommended

that it is checked and serviced at regular

intervals. The frequency of servicing will

depend upon the site conditions and

usage, but in general, once a year should

be enough.

• To obtain service, please call your

installer or Glow-worm’s own service

organisation.

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1.4 Benchmark

Glow-worm is a licensed member of

the Benchmark Scheme which aims to

improve the standards of installation and

commissioning of domestic heating and hot

water systems in the UK and to encourage

regular servicing to optimise safety,

eciency and performance.

Benchmark is managed and promoted by

the Heating and Hotwater Industry Council.

• For more information visit

www.centralheating.co.uk

1.5 Quick reference guide

We designed this Quick reference guide

so that you can start using your appliance

right away.

This Quick reference guide assumes that

the appliance have been installed and

commissioned by a competent person.

If the central heating (C.H.) pressure falls

below 0.4 bar the display will ash the current

pressure and below 0.3 bar the boiler will not

operate, refer to fault nding section.

0020112187_00 08/10

Carefully read the User Instructions before operating the boiler

Ultracom2 35 Store

To ensure the continued efficient and safe operation of this appliance it is recommended

that it is serviced at regular intervals, service may be obtained through your installer, or from:

For Service & Repairs:

01773 828100

For Technical Help:

01773 828300

The draining, refilling and pressurising MUST be carried out by a

competent person approved at the time by the Health and Safety

Executive, contact your installer/service provider.

Green:

appliance on

ON / OFF

Yellow:

burner operation

Burner Operation

Flash red:

fault

Hot water

Temperature

controls

Domestic Hot water

Function Button/Indicator

Central Heating Function

Button/Indicator

Heating

Temperature

controls

Heating +

Domestic Hot Water

Heating only Domestic

Hot Water only

If the appliance fails to reset and the

symbol displays, a further 2

attempts may be made. If fault

persists, contact your installer or

service provider.

Reset Symbol Displayed

Press the reset button.

Lack of water

Symbol

If the CH pressure falls below

0.4 bar the display will flash the

current pressure and the boiler

will not operate. Contact your

installer/service provider.

ECO function

>3s

Boiler:

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2 Introducing your appliance

2.1 Appliance description

The Ultracom2 35 Store is designed to

provide central heating and instantaneous

hot water. The pump, expansion vessel,

storage tank and associated safety devices

are all tted within the boiler.

Intelligent controls are available as

accessories from Glow-worm.

Contact your Installer or Glow-worm sales

for further information.

The Ultracom2 35 Store boiler is an

appliance that uses condensing

technology, which recovers heat from

the ue gases, this operating principle,

consumes less energy and contributes to the

reduction of your household CO2 emissions.

This appliance is a room-sealed type

equipped with a ue system for air supply

and the removal of combustion products.

This ue system oers the possibility to

install the appliance in any room without

the need for additional ventilation.

Installation and commissioning of the

appliance should only be carried out by a

competent person. They are responsible for

the installation and the commissioning in

accordance with standards in force.

You should also consult a competent

person for maintenance and repair of the

appliance as well as for any adjustment

necessary.

The Energy Saving Trust Recommended

logo

Only the most energy efcient

products carry the Energy Saving Trust

Recommended logo, making it a quick and

easy way for you to identify products that

have met the strictest criteria on energy

efciency. These products will cost you

less to run, contribute towards savings on

your energy bills and help reduce carbon

emissions.

The criteria is set by an independent panel

and reviewed annually. In addition, the

Energy Saving Trust tests a percentage

of products every year, so you can rest

assured that where there’s a logo there’s a

smarter choice.

When you are purchasing a new product

all you need to remember is to look for

the Energy Saving Trust Recommended

logo. For more information visit

energysavingtrust.org.uk

The Energy Saving Trust

The Energy Saving Trust is a non-prot

organisation that provides free, impartial

advice tailored to help you save money

and ght climate change by reducing

carbon dioxide emissions from your home.

Call 0800 512 012 for more information or

visit energysavingtrust.org.uk

2.2 Accessories

For increased system compatibility and

increased energy saving with intelligent

control Glow-worm oer a range of

controls dedicated to work using a unique

communication system - eBus.

• For further details please contact your

installer.

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3 Product documentation

3.1 Document storage

• Make sure that this manual is stored

close to your appliance for future

reference. Should you move home

ensure that this manual is close to this

appliance for future reference by the new

home owners.

• Read these instructions and follow them

carefully for the safe and ecient use of

your appliance.

No responsibility or liability can be

accepted for damages caused by failure to

follow the instructions in this manual.

3.2 Explanation of symbols

aDANGER: Risk of injuries.

bATTENTION: Risk of damage

to the appliance or to its

surroundings.

iIMPORTANT INFORMATION

4 Safety

4.1 What to do if you smell gas?

-isolate your gas supply at the gas

emergency control valve.

-Eliminate all sources of ignition, i.e.

smoking, blowlamps, hot air guns etc.

-do not operate electrical lights or

switches, either on or o. Open all doors

and windows, ventilate the area.

-open immediately windows and doors in

order to ventilate the property.

-do not search for gas leaks with a naked

ame.

-call the gas suppliers emergency phone

number: 0800 111 999

-alert other building occupants.

4.2 Safety recommendations

You must comply with the following

recommendations and safety instructions:

• Never perform any maintenance or repair

of the appliance yourself.

Only competent persons are allowed to

work on the appliance.

• Never tamper with safety devices.

• Do not attempt to modify the appliance

or its immediate surroundings as

this may aect on the safe use of the

appliance.

• Under no circumstances must the user

interfere with or adjust sealed parts.

• Do not allow children to operate the

appliance.

• Do not obstruct the ue system

Certain home improvements may adversely

aect the operation of your appliance – you

should consult your installer for advice

before carrying out any work.

• Do not expose the appliance to high

humidity.

• Do not use or store explosive or

inammable materials (e.g. petrol,

aerosols, solvents, chlorine based

detergents, paint, glue etc.) in the same

room as the appliance. Under certain

conditions, these substances can prove

to be corrosive.

• Do not touch the heated surfaces of the

appliance, such as outlet duct, hydraulic

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connections, also after the appliance

operation because, for a certain time,

these surfaces may become hot. Any

contact with them can cause burns.

• The hot water delivered by the appliance

can be very hot. The appliance hot

water temperature can be adjustable to

suit your specic needs as part of the

commissioning. Particular care must

be taken should the system be used by

young children, the very old and those

with sensory loss. In these instances

lower distribution temperatures should

be used or the system protected by a

tempering valve.

This appliance contains metal parts

(components) and care should be taken

when handling and cleaning, with

particular regard to edges.

• In the case of any water leak,

immediately turn o the cold water

supply to the appliance and have the

leak repaired by your competent person.

• Do not store or place articles on the

appliance.

4.3 Safety regulations

Servicing/maintenance should be carried

out by a competent person approved at

the time by the Health and Safety Executive,

in accordance with the rules in force in the

countries of destination.

If this boiler is installed in a rented property

in the UK there is a duty of care imposed

on the owner of the property by the current

issue of the Gas Safety (Installation and Use)

Regulations, Section 35.

Gas Safety (Installation and Use)

Regulations

In your own interests and that of safety, it is

the Law that ALL gas appliances have been

installed by a competent person approved

at the time by the Health and Safety

Executive, in accordance with the current

issue of these regulations.

Gas Category

This boiler is for use only on G20 natural

gas but can be converted for use on G31

propane.

Electrical Connection

The boiler MUST be earthed.

The boiler MUST be connected to a

permanent 230V ac, 50Hz supply, fused at

3A.

Connection of the whole electrical system

of the boiler, including any heating

controls, to the electrical supply must be

through one common isolator.

The colours of three core exible cable

are, blue - neutral, brown - live, green and

yellow - earth.

Testing and Certication

This boiler is certicated to the current

issue of EN 483 for performance and safety.

It is important that no alteration is made to

the boiler unless approved, in writing, by

Glow-worm.

Any alteration not approved by Glow-worm,

could invalidate the certication, boiler

warranty and may also infringe the current

issue of the statutory requirements.

CE Mark

This boiler meets the requirements of

Statutory Instrument, No.3083 of the Boiler

(Eciency Regulations, and therefore

is deemed to meet the requirements of

Directive 92/42/EEC on the eciency

requirements for new hot water boilers re

with liquid or gaseous fuels.

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Type test for purposes of Regulation 5

certied by: Notied body 1312.

Product/production certied by: Notied

body 0086.

The CE mark on this appliance shows

compliance with:

-Directive 2009/142 EEC on the

approximation of the laws of the Member

States relating to appliances burning

gaseous fuels.

-Directive 2006/95/EEC on the

harmonisation of the Laws of the

Member States relating to electrical

equipment designed for use within

certain voltage limits.

-Directive 2004/108/EEC on the

approximation of the Laws of

the Member States relating to

electromagnetic compatibility.

The CE mark shows that this

appliance has been designed

according to the safety

techniques and rules in force.

The compliance of this

appliance with the relevant

standards has been certied.

5 Guarantee / Responsibility

5.1 Detailed guarantee

Thank you for installing a new Glow-worm

appliance in your home.

Glow-worm appliances are manufactured

to the very highest standard so we

are pleased to oer our customers a

Comprehensive Guarantee.

This product is guaranteed for 24 months

from the date of installation or 30 months

from the date of manufacture, whichever is

the shorter, for parts and labour.

The second year of the parts guarantee,

from the beginning of the 13th month

onwards after installation or manufacture,

is conditional upon the boiler having

been serviced by a competent person

approved at the time by the Health and

Safety Executive, in accordance with the

manufacturer’s recommendations. We

strongly recommend regular servicing of

your gas appliance, but where the condition

is not met, any chargeable spare parts or

components issued within the applicable

guarantee period still benet from a 12

month warranty from the date of issue by

the manufacturer.

5.2 Appliance use / manufacturer

responsibility

Servicing/maintenance should be carried

out by a competent person approved at the

time by the Health and Safety Executive,

in accordance with the rules in force in the

countries of destination.

The guarantee is applicable on the

condition that:

-The appliance is installed by a

competent person in accordance with

installation instructions.

-The appliance is used for normal

domestic purposes and in accordance

with the manufacturer’s operating and

maintenance instructions.

-The appliance is serviced, maintained,

by a competent person.

-The repair or replacement of parts during

the guarantee period does not have the

eect of extending the period.

The manufacturer has no responsibility

whatsoever for any damage resulting from:

-Any defects or damage resulting

from incorrect or poor installation,

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