Adding a WiFi extender
Position the WiFi Repeater approximately midway between the Router and the
Inverter.
When installing the
Inverter and the router
is situated on the other
end of the building. A
WiFi repeater may be
needed for a good
connection between
the GivEnergy Dongle
and the Internet router
need to communicate.
GivEnergy
Dongle
GivEnergy
Dongle
Router
Dead
Zone
Router
Troubleshooting
Only one device can be connected to the dongle at any one time. If multiple
devices are connected, it may disconnect you from the dongle.
The SSID of the WiFi extender should be a different name from the customer’s
main network (i.e. add _EXT to the end).
You can manually write in a networks SSID in the Network Name box if it
does not show in the list of available WiFi networks.
The USB plug on the dongle has 4 pins, the two outer pins are power and are
longer, the two inner pins are data and are shorter - make sure the dongle is
screwed into the inverter.
When entering a password, remember that passwords are case sensitive.
If you cannot find the customer’s WiFi network, try restarting the customer’s
Internet Router.
WE and WF serial number dongles are 2.4 gHz, WZ serial number dongles
are 2.4gHz and 5gHz.
If you require further support, please contact us
01377 252 874
If you can’t connect to the dongle as the W###### network is password
protected - try your Inverter serial number, if not RESET THE DONGLE. This
can be done by pressing the small button under the cover on the bottom of
the dongle.
Signal strength (RSSI) should be at least 50% for a reliable connection. A WiFi
extender may be required if signal strength is lower than 50%.
Ensure the dongles W###### WiFi network is password protected in the AP
Settings page.
When installing the
Inverter into an
outbuilding, such as a
garage, the signal may
not be strong enough
to reach the
dongle.
