Fritz! Box 3370 Manuel utilisateur

www.avm.de

Installation

and Operation

FRITZ!Box 3370

Inst

alla

tion

and O

eration

FRITZ!Box 3370 2

Table of Contents

Symbols and Highlighting . . . . . . . . . . . . . . . . . . . . . . . . . 6

1 The FRITZ!Box 3370. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2 Ports, Interfaces, Buttons and LEDs. . . . . . . . . . . . . . . . . . 8

2.1 Ports and Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.2 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.3 LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3 Before You Connect the FRITZ!Box . . . . . . . . . . . . . . . . . . 11

3.1 Contents of the FRITZ!Box Package . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3.2 Requirements for Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3.3 Security and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

4 Connecting the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . 15

4.1 Connecting to Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4.2 Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

5 Connecting the Computer to the FRITZ!Box . . . . . . . . . . . 17

5.1 Connecting Computers to the LAN Port . . . . . . . . . . . . . . . . . . . . . . . . 17

5.2 Connecting Computers Wirelessly over WLAN . . . . . . . . . . . . . . . . . . 19

6 The FRITZ!Box User Interface . . . . . . . . . . . . . . . . . . . . . . 26

6.1 Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

6.2 Overview: Everything at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

6.3 Standard View and Advanced View. . . . . . . . . . . . . . . . . . . . . . . . . . . 28

6.4 Protecting the User Interface with a Password . . . . . . . . . . . . . . . . . . 28

6.5 Saving the FRITZ!Box Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

FRITZ!Box 3370 3

7 Configuring an Internet Connection in the FRITZ!Box . . . 31

7.1 Configuring an Internet Connection for DSL . . . . . . . . . . . . . . . . . . . . 31

7.2 Changing the Annex Setting of the FRITZ!Box. . . . . . . . . . . . . . . . . . . 32

7.3 Configuring the Internet Connection for the Mobile Communications

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

7.4 Surfing the Net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

8 Firmware Update: Updating the FRITZ!OS . . . . . . . . . . . . 35

8.1 Searching for and Transferring FRITZ!OS Update with the Wizard. . . 35

8.2 Automatic Search for Updates and Updating FRITZ!OS . . . . . . . . . . . 36

9 MyFRITZ!: Global Access to the FRITZ!Box . . . . . . . . . . . . 38

10 FRITZ!Box as an Internet Router . . . . . . . . . . . . . . . . . . . . 41

10.1 Child Protection: Restricting Internet Access . . . . . . . . . . . . . . . . . . . 41

10.2 Port Forwarding: Making Computers Accessible from the Internet . . 42

10.3 Dynamic DNS: Name Instead of IP Address . . . . . . . . . . . . . . . . . . . . 45

10.4 Remote Access over HTTPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

10.5 Prioritization: Right of Way for Internet Access. . . . . . . . . . . . . . . . . . 46

10.6 VPN: Remote Access to the Home Network. . . . . . . . . . . . . . . . . . . . . 48

10.7 DNS Server: Freely Selectable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

10.8 DNSSEC: Security for DNS Queries . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

10.9 IPv6: The New Internet Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

10.10 Mobile Network: Replace Faulty DSL . . . . . . . . . . . . . . . . . . . . . . . . . . 53

11 FRITZ!Box as a WLAN Base Station. . . . . . . . . . . . . . . . . . 55

11.1 Connecting WLAN Devices Securely with the FRITZ!Box. . . . . . . . . . . 55

11.2 Connecting WLAN Devices with the FRITZ!Box Guest Access. . . . . . . 57

11.3 Switching the WLAN Radio Network On and Off by Schedule . . . . . . 58

11.4 Enlarging the WLAN Radio Network. . . . . . . . . . . . . . . . . . . . . . . . . . . 58

11.5 WLAN—Getting Technical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

FRITZ!Box 3370 4

12 The FRITZ!Box Home Network . . . . . . . . . . . . . . . . . . . . . . 68

13 Network Devices in the FRITZ!Box Home Network. . . . . . 70

13.1 Network Settings in the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

13.2 Obtaining an IP Address Automatically. . . . . . . . . . . . . . . . . . . . . . . . 78

14 USB Devices in the FRITZ!Box Home Network . . . . . . . . . 81

14.1 Power Supply for USB Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

14.2 USB Devices on the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

14.3 Using USB Devices Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

14.4 Configuring Password Protection and Access Rights . . . . . . . . . . . . . 82

14.5 Accessing USB Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

14.6 Sharing a USB Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

15 Saving Energy with FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . 90

15.1 Saving Energy with the WLAN Radio Network. . . . . . . . . . . . . . . . . . . 90

15.2 Enabling Energy-saving Mode for USB Hard Drives . . . . . . . . . . . . . . 90

15.3 Saving Energy at the LAN Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

16 Help in Case of Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

16.1 Cannot Establish a DSL Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 92

16.2 The User Interface Does Not Open. . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

16.3 Cannot Establish a WLAN Connection . . . . . . . . . . . . . . . . . . . . . . . . . 98

17 Taking FRITZ!Box out of Operation . . . . . . . . . . . . . . . . . 103

17.1 Restoring Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

17.2 Uninstalling Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

FRITZ!Box 3370 5

18 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 106

18.1 Ports and Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

18.2 Router Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

18.3 User Interface and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

18.4 Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

18.5 Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

19 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

19.1 Documentation on the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

19.2 Information in the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

19.3 Feedback on FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

19.4 Support from the Support Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

19.5 Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

20 AVM Products for the FRITZ!Box . . . . . . . . . . . . . . . . . . . 112

Legal Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Drilling Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

FRITZ!Box 3370 6

Symbols and Highlighting

Symbols and emphasized text are used to mark certain information in

this manual.

Symbols

Highlighting

This symbol marks useful hints and tips.

This symbol indicates important instructions that must be

observed to avoid malfunctions.

Marker Example

Quotation marks designate elements in the

user interface, path entries, and names of

folders and files

“Home Network”

“C:\Pictures”

“Info”

Pointed brackets mark wild cards <Telephone number>

Blue, underlined text designates addresses

to be entered in the browser

fritz.box

Blue text designates links and references

within this manual

see page 117

Bold type emphasizes important words Do not click ...

The FRITZ!Box 3370

FRITZ!Box 3370 7

1 The FRITZ!Box 3370

Welcome! We are glad you decided on a FRITZ!Box. The FRITZ!Box 3370

is the hub of your home network, connecting your computers and net-

work devices with the Internet. You can operate the FRITZ!Box on a DSL

or VDSL line as an Internet router.

The FRITZ!Box has ports for computers and USB devices and supports

wireless LAN technology. This means you can use the FRITZ!Box as a

wireless LAN base station for wireless devices like notebooks, tablets

or smartphones.

The FRITZ!Box integrates connected computers and network devices in-

to your private home network. The devices can exchange data with each

other and enjoy shared access to USB hard drives, USB printers and

other USB devices. The FRITZ!Box transmits music, video and image

files to suitable playback devices in the home network.

The FRITZ!Box offers you a full range of functions and settings so that

you can set up a home network tailored to your needs.

In the settings of your FRITZ!Box you can access a user interface that is

easy to operate in any web browser. Wizards guide you step by step

through the setup of the most important FRITZ!Box functions, and com-

prehensive online Help is available on every page of the user interface.

FRITZ!Box 3370 8

Ports, Interfaces, Buttons and LEDs

2 Ports, Interfaces, Buttons and LEDs

This chapter describes the ports, interfaces, buttons and LEDs of the

FRITZ!Box.

2.1 Ports and Interfaces

Possibilities for connecting the FRITZ!Box

•DSL

Socket for connecting to ADSL2+ and VDSL

•LAN1–LAN4

4 gigabit Ethernet ports (10/100/1000 Base-T) for con-

necting computers and other network devices like game

consoles and network hubs

•USB

2 USB 2.0 ports for connecting USB devices like printers

or storage media

•WLAN base station

Integrated WLAN base station for connecting to WLAN

devices that use the radio standard IEEE 802.11a,

IEEE 802.11b, IEEE 802.11g or IEEE 802.11n (in the 2.4-

or 5-GHz frequency band)

Printer,

storage media

Computer, game

console, network

For DSL without

a telephone line

USB 2.0 4 x Gigabit LAN

UMTS/HSPA modem

and USB devices

Notebook, smartphone,

video/TV streaming

USB 2.0

WLAN

2.4 GHz/5 GHz

DSL/VDSL

Buttons

FRITZ!Box 3370 9

2.2 Buttons

The FRITZ!Box has two buttons on the upper side of the hous-

ing.

FRITZ!Box buttons

WLAN Button

With the WLAN button you can turn the WLAN function on and

off and connect wireless devices with the FRITZ!Box by WPS.

WPS is an easy way to establish secure wireless connections

(see page 20).

Power Button

Use the Power button to switch the FRITZ!Box on and off.

WLANWLAN

LANLAN

PowePower

DSLDSL

InfoInfo

WLAN

Power

FRITZ!Box 3370 10

LEDs

2.3 LEDs

Five LEDs are built into the top of the FRITZ!Box 3370, which

flash or light up to display various connection statuses and

events.

LED Condition Meaning

Power on •Device has electrical power and the DSL line is ready

for operation

flashing •Device has electrical power and the connection to DSL

is being established or has been interrupted

LAN on Network connection is active to at least one connected de-

vice (network adapter or hub/switch)

WLAN on WLAN function is enabled

flashing •Switching the WLAN function on or off

•Adopting the WLAN settings

•Performing WPS

•WPS procedure aborted: More than two WLAN devices

are performing WPS at the same time. Repeat the WPS

procedure.

DSL on Internet connection is active

Info flashing •Updating FRITZ!OS, the firmware of your FRITZ!Box

•Online meter reached the defined value, or another

event defined in the user interface under “System / “In-

fo” Display” is signaled

flashing red Error: Open the FRITZ!Box user interface and follow the in-

structions on the “Overview” page

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