Franklin Wireless 910 Manuel
910 HOTSPOT
910 Hotspot Set Up
The 910 Hotspot that was provided by TGH is serviced through Franklin Wireless.
For issues with service you can call Franklin Wireless at 1-800-959-3558 for
Customer Service in English & Spanish. Or submit a helpdesk ticket at
www.franklinwireless.com/helpdesk . For more information go to
www.franklinwireless.com/support/contact-us
1. Plug in the AC adaptor to the wall outlet and the MicroUSB in the MicroUSB port.
4. Find your Wi-Fi login.
Once your device is
completely powered on, the
Wi-Fi Name and Password
are shown on the display in
the yellow area.
The Wi-Fi name and
password are also available
in the “Wi-Fi” Menu.
2. The indicator light on the power button illuminates red when charging starts.
It may take up to three hours to fully charge the battery. The light will turn green
when the device is fully charged.
3. To turn on the device, press
and hold the Power button
until the device displays
"Welcome" on the screen.
To get to the “Wi-Fi” Menu. Press the “Right” or “Left” buttons until the Wi-Fi menu
icon is blue. Then click on the “Select” button to see the information.
Left Select Right
5. You can now connect your computer, tablet, and phones to this wifi signal.
●If you are setting up your Chromebook for the first time, go to the
Chromebook Setup instructions now and the Chromebook will ask you
for your hotspot wifi information during setup.
●If your Chromebook is already set up go to the WIFI setting on your
Chromebook and select the WIFI signal from your hotspot. Once your
Chromebook connects to the WIFI signal from the hotspot, you will be
prompted to enter the Password. Once you type in the password your
Chromebook will connect to your hotspot's WIFI signal and you will be
able to get online.
6. When your connection is successful, you should see an icon on your
hotspot. The number indicates the number of devices connected to your R910.
You can also check the devices section of the menu to see details about the
connected devices.
7. To turn off your hotspot, press and hold the Power button until the device
displays "Goodbye"
Troubleshooting Notes:
●If your hotspot is turned on but the screen is off, you can press any of the
buttons on the hotspot to activate the screen.
●To reset your device settings to factory default first turn ON your hotspot.
Then Press the reset button which is located on the backside of the
device after battery cover is removed.
●If your device will not turn on or off using the Power button, remove and
re-insert the battery, then press and hold the power button again.
Restarting your device does not reset the device settings.
① Status Bar
● Displays status indicators including Signal strength, SIM Card,
● Roaming, battery level and more.
② Wi-Fi Name & Password Info Bar
● Displays Main Wi-Fi’s SSID name and password
● Automatically toggles every 6 seconds
③ Notification Bar
● Displays carrier logo and alerting messages such as Insert SIM
④ Menu Bar
● Display Menu icons and access device menu through navigation buttons.
Left Select Right
Home Screen Layout
Status Bar Icons
Mobile networks connected and data transmission
direction
Service signal strength. The more bars, the better service
signal received
Out of service area
Appears when roaming
The number of connected WLAN devices
Battery full
Battery low
No battery. Battery icon blinking (charging required)
Battery percentage appears next to battery icon
Appears when No SIM is detected.
Appears when an invalid SIM is detected.
Menu Bar Icons
● Shows the number of connected devices.
● Use this feature to see Wi-Fi names and
addresses of the devices currently
connected.
● Shows the SSID and security keys (Main
Wi-Fi and Guest Wi-Fi network names and
passwords) for your hotspot.
● Adjust settings for Wi-Fi Options, Display
Time out, Network, Software Update.
● Select Wi-Fi options to turn on and off the
Wi-Fi network and to see Wi-Fi band.
● Select Display Timeout to change display
timeout options.
● Select Network Mode to change network
mode, roaming mode, and roaming guard.
● Select Software updates to download the
latest firmware.
● Shows your device's phone number,
software version, URL for the WEB UI etc.
● Use this feature to see model name, HW
revision, battery level, main Wi-Fi, Guest
Wi-Fi name and Mac Address, firmware
version, build date, and web app version,
etc.
● Select My Account to see phone number,
PRL, Model, MEID, ICCID, Activation date,
etc.
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