
FAQ
THE BASICS
HOW DO I TURN ISSA™ kids ON / OFF?
Press the universal power button on your ISSA™ kids toothbrush to turn it on or off.
WHAT COMES WITH ISSA™ kids?
1 ISSA™ kids toothbrush, 1 USB Charging Cable, 1 Basic Manual.
FROM WHAT AGE CAN ONE START USING ISSA™ kids?
ISSA™ kids is suitable for children ages 5 and up. For children under 5 years of age, we recommend using ISSA™ baby.
THE DEVICE
HOW OFTEN CAN ISSA™ kids BE USED?
We recommend using your ISSA™ kids toothbrush twice a day, morning and evening, for 2 mins each time. The smile helpers on
your toothbrush will help you remember, with “Glee” lighting up after you have brushed for 2 minutes, and “Glum” lighting up
when you haven’t brushed in over 12 hours.
IS ISSA™ kids SAFE FOR YOUNG CHILDREN?
Yes, ISSA™ kids was specially designed to be safe for children ages 5 and over. Made of medical-grade silicone & PBT, free of BPA
and phthalates, and with gentle sonic pulsations that feel pleasant and soothing on teeth and gums, ISSA™ kids prevents tooth
enamel damage and gum irritation while giving children a whole-mouth clean.
CAN CHILDREN USE ISSA™ kids BY THEMSELVES?
Yes, ISSA™ kids has been designed so that children can easily hold the toothbrush and use it on their own. However, we
recommend that a parent or adult guardian is present to supervise the child during use until the child is familiar with the routine, for
optimal results.
WHAT KIND OF TOOTHPASTE CAN BE USED WITH ISSA™ kids?
ISSA™ kids brushes can be used with any standard toothpaste, tooth powder, tooth polish or other tooth-cleaning products
recommended for your child’s age. Do not use any toothpaste that contains bleach with the device.
CAN THE INTENSITY OF THE SONIC PULSATIONS BE ADJUSTED?
The intensity of the sonic pulsations is already pre-set for optimal comfort and enhanced results, and therefore cannot be adjusted.
HOW IS ISSA™ kids DIFFERENT FROM OTHER ELECTRIC TOOTHBRUSHES FOR CHILDREN?
ISSA™ kids is different from other electric toothbrushes for children in one very signicant way - our brush heads do not rotate
or swing to change the way your child brushes their teeth, but instead gently vibrate to help your child improve their overall oral
health by 140%, while maintaining and perfecting their natural manual toothbrushing gesture. We don’t want to change the way
your child brushes their teeth, we just want to make the way they brush their teeth more effective.
WHAT IS THE DIFFERENCE BETWEEN ISSA™ kids & ISSA™ baby?
The main difference between ISSA™ kids and ISSA™ baby is that ISSA™ baby is specically designed for babies and children
aged 0-4 years, and therefore has no detachable parts and is made entirely of medical-grade silicone to be extra-gentle on gums
and soft baby tooth enamel. ISSA™ kids, on the other hand, was specically designed for children aged 5-12 years, and features
a hybrid brush head made of a combination of medical-grade silicone and PBT polymer bristles to be strong on plaque, while
remaining gentle on gums.
TROUBLESHOOTING & MAINTENANCE
WHAT DOES IT MEAN WHEN THE LIGHT ON ISSA™ kids IS CONTINUOUSLY BLINKING?
If the light on your ISSA™ kids toothbrush is continuously blinking, it means that the device needs to be charged.
HOW DO I RECHARGE MY ISSA™ kids?
ISSA™ kids is USB-rechargeable, with a 1 hour charge powering your toothbrush for up to 265 days. The intensity indicator light at
the bottom of your device ashes while the device is charging, to indicate how much battery your device has. When the indicator
light stops blinking, it means your ISSA™ kids toothbrush is fully charged.
HOW DO I CLEAN MY ISSA™ kids?
First make sure your ISSA™ kids toothbrush is powered off. Then clean your toothbrush by washing the brush with warm water,
while running your ngers through the bristles. We recommend washing your brush in this way after each use. Once washed,
simply allow your toothbrush to air-dry. We do not recommend placing your ISSA™ kids toothbrush in a UV sanitation case.
©2020 FOREO AB. ALL RIGHTS RESERVED.
EU DISTR.: FOREO AB, KARLAVÄGEN 41, 114 31 STOCKHOLM, SWEDEN.
US DISTR.: FOREO INC., 1525 E PAMA LANE, LAS VEGAS, NV 89119, USA.
AUS DISTR.: 6 PROHASKY STREET, PORT MELBOURNE, VIC, 3207 AUSTRALIA.
MANUFACTURED BY: VIS (SHANGHAI) TECHNOLOGY CO., LTD. NO.58 LINSHENG ROAD, TINGLIN TOWN, JINSHAN DISTRICT, SHANGHAI, CHINA
DESIGNED AND DEVELOPED BY FOREO SWEDEN.
MANUFACTURED FOR FOREO AB.
WWW.FOREO.COM