Fenix Imvico TS1700 Manuel utilisateur
TS1700 & TK18
THERMAL PRINTER S
Operation manual
Rev 2.1
TS1700/TK18 PRINTERS OPERATION MANUAL
INDEX
1 – INTRODUCTION.......................................................................................................3
2 – IMPORTANT NOTES ON T ERMAL PRINTER ANDLING...................................4
2.1. SAFETY PRECAUTIONS....................................................................................4
2.2. ABSOLUTE MAXIMUM RATINGS......................................................................5
2.3. CLEANING PROCEDURE AND PRECAUTIONS..............................................5
2.4. RECOMMENDATIONS.......................................................................................5
3 – GENERAL SPECIFICATIONS...................................................................................6
3.1. PRINTING SPECIFICATIONS.............................................................................6
3.2. C ARACTER SPECIFICATIONS.......................................................................6
3.3. PAPER SPECIFICATIONS..................................................................................6
3.4. COMMUNICATIONS INTERFACE......................................................................7
3.5. DIGITAL OUTPUT...............................................................................................7
3.6. INTERNAL BUFFER............................................................................................7
3.7. ELECTRICAL SPECIFICATIONS........................................................................7
3.9. MEC ANICAL SPECIFICATIONS......................................................................8
3.10. RELIABILITY AND ENVIRONMENTAL CONDITIONS.....................................8
4 – INSTALLATION..........................................................................................................9
4.1. TS1700/TK18 INSTALLATION CONSIDERATIONS...........................................9
4.2. MOUNTING T E PRINTER..............................................................................10
4.3. POWER SUPPLY..............................................................................................13
4.4. RS-232 SERIAL INTERFACE...........................................................................14
4.5. USB INTERFACE..............................................................................................15
4.6. P OTO-SENSORS...........................................................................................15
4.7. DIGITAL OUTPUT.............................................................................................17
5 – BASIC OPERATIONS.............................................................................................18
5.1. PAPER LOADING.............................................................................................18
5.2. OPEN CUTTER UNIT.......................................................................................19
5.3. BUTTON FUNCTIONS......................................................................................20
5.4. PAPER SENSOR..............................................................................................20
5.5. OPEN-PLATEN SENSOR.................................................................................20
5.6. OPTIONAL SENSORS......................................................................................20
5.7. LED INDICATOR...............................................................................................22
5.8. SPECIAL PRINTING MODES...........................................................................22
5.9. ERROR PROCESSING.....................................................................................23
6 – CONTROL COMMANDS.........................................................................................27
APPENDIX A – MEC ANICAL DIMENSIONS..............................................................55
APPENDIX B – OW TO ORDER- ACCESSORIES......................................................57
APPENDIX C – INTERNAL C ARACTER TABLES. LOADING EXTERNAL
C ARACTER TABLES........................................................................59
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TS1700/TK18 PRINTERS OPERATION MANUAL
1 – INTRODUCTION
The TS1700/TK18 is a high performance thermal kiosk printer series. Its compact and functional
design covers many industrial uses (as in park lots, toll stations, laboratories etc.) It is capable of
printing text, graphics, logo and bar codes.
The main features of the TS1700/TK18 Series are:
•Simple installation and easy maintenance.
•Low noise thermal printing.
•Paper width: 58 mm.
•Up to 45 mm paper roll diameter.
•igh reliability: 100 million pulses or more. Abrasion resistance: 50 Km (NOTE 1).
•Power supply 12-24VDC.
•No-paper sensor.
•Paper-near-end sensor option.
•Ticket pick-up sensor option.
•Black mark sensor option.
•Optional output.
•igh speed printing up to 62,5mm/s. (NOTE 2).
•Printing resolution: 8 dots/mm (203 dpi).
•Automatic cut with partial or full cut capability.
•Port interface: - serial RS232C data input interface on-board (up to 115200 bps).
- Universal Serial Bus (USB).
•Two internal character fonts (A font = 12x24 dots. B font = 8x16 dots).
•Scalable font (independent scale in X/Y-axis), up to 64 times.
•Programmable character and line space.
•Bold, underline, reverse and rotate character capabilities
•Graphic bitmap printing capabilities.
•Several format bar code (EAN13, Code39, Code128 and ITF)
•Several 2D format Bar Code (QR and AZTEC)
•Control code based on ESC/POS commands (NOTE 3).
•exadecimal mode for easy software debugging.
•Self test mode feature.
•Automatic paper load.
•Three maintenance counters (On/Off times, alf hours, Meters)
•Input buffer of 32KBytes.
•Programmable digital output.
•Extended operating temperature range (-30ºC to +70ºC).
•Storage temperature range (-35ºC to +75ºC).
•Multiple logo load capability through Windows driver or command.
•Upgrading of firmware version through communication port (NOTE 4).
•TrueType font loading capability (NOTE 4).
•Windows 2000 and XP drivers and demo/configuration program.
•Linux Driver.
(1) Excluded when the same dots are printed continuously and/or damage is caused by dust and foreign materials.
(2) Print speed changes according to the baud rate in R 232 connection and temperature. Higher printer speed rates are
achieved at higher baud rates and U B connection.
(3) E C/PO are registered trademarks of eiko Epson Corporation.
(4) In order to upload new firmware or new TrueType font, FWLoader and FontLoader application programs are available
on demand.
This manual is the printer operations’ guide and is intended for the designer’s application. The
following sections contain a detailed description of both hardware and configuration software that allow
obtaining the maximum benefit of the printer capabilities.
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TS1700/TK18 PRINTERS OPERATION MANUAL
2 – IMPORTANT NOTES ON THERMAL PRINTER
HANDLING
In order to preserve the life of the printer, it is necessary to keep in mind some precautions on the
handling of the TS1700 printer. Please read carefully the following points in order to make a good use of
the printer.
2.1. SA FETY PRECAUTIONS
•Before using the printer, read carefully section - IN TALLATION.
•NEVER connect the external power supply with the wrong polarity. This could permanently
damage the printer.
•Turn off the printer immediately if it produces smoke, a strange smell or an unusual noise. Keeping
on using the printer could cause fire. Unplug the equipment immediately and contact your official
distributor.
•NEVER connect cables with different connectors from the ones mentioned in this manual. Failing
on doing so could permanently damage the printer.
•Use a power supply whose output voltage is within the specification range stated in this manual.
Over voltage can permanently damage the printer. Under voltage can cause malfunctions.
•NEVER wet TS1700 thermal printer with water or any other liquid. If any liquid is spilled inside the
equipment, unplug the power cable immediately and contact the technical service.
•Make sure the printer is on a steady, securely fixed surface. If the printer falls down, it could break
or damage.
•NEVER use the printer in high humidity or in locations with high risk of fire.
•NEVER place heavy objects on top of the printer and never lean on it.
•NEVER put any object inside of the printer, as it could cause hardware damage on it, such as
short-circuit, print head breaking or general failure of the printer.
•NEVER shake the printer.
•NEVER disassemble or modify the hardware of the printer.
•NEVER try to repair the printer. Please contact your official distributor in case of failure.
•As the printer contains electromagnets (inside of the motor), it should not be used in excessively
dirty environments or places with dust or metal particles.
•NEVER print without paper loaded or without the cover closed, as the thermal print head life can
be highly shortened.
•NEVER pull the paper out when the cover is closed. Use the paper advance button instead.
•Avoid touching accessible parts with metallic objects, such as screwdrivers or tweezers, the print
head thermal elements as well as the electronic printed circuit. They are delicate parts.
•NEVER touch with bare hands the areas around the print head and the motor surface as they
become very hot during and just after printing; wait 15 seconds after printing to let them cool down.
•NEVER touch the surfaces of the print head thermal elements or the electronic printed circuit, as
dust and dirt can stick to their surface and cause damage by electrostatic discharge. Moreover,
some electronic components can get very hot during operation.
•The thermal paper contains Na+, K+ and Cl- ions that can cause harm to the print head elements.
Therefore, use only the specified paper.
•If the printer has not been used for long period of time and the paper was loaded, the paper could
become deformed by the drive roller pressure. It is recommended to make it advance at least 30
mm before printing again.
•For safety reasons, unplug the printer if it is not going to be used over a long period of time.
•Do not rint continuously (without sto ing) for more than 6 minutes.
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TS1700/TK18 PRINTERS OPERATION MANUAL
2.2. ABSOLUTE MAXIMUM RATINGS
Supply voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +30 VDC
Operating temperature range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . −30°C to 70°C
Storage temperature range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . −35°C to 75°C
2.3. CLEANING PROCEDURE AND PRECAUTIONS
In order to clean the thermal print head, proceed as indicated by the following steps:
1- Unplug the power supply cable and open the cutter unit. See section – OPEN THE
CUTTER UNIT.
2- Pull the paper lever in order to release the platen.
3- Soak a cotton sponge in alcohol (ethanol, methanol or IPA), and rub it gently along the
thermal head in order to remove the possible accumulation of paper particles.
4- Wait for alcohol to evaporate before inserting the paper roll and closing the cover.
FENIX recommends cleaning the thermal print head periodically (every 2 or 3 months) in order
to keep an optimal print quality.
NOTES:
The print head may be hot after printing. Make sure it has thoroughly cooled down
before proceeding to clean it.
Never touch the thermal elements of the print head with your hands.
Never use metallic or piercing elements to clean the print head, as they could scratch it.
Fig.2.1. Thermal print head cleaning.
2.4. RECOMMENDATIONS
•The plug has to be located near the printer and has to be easily obtainable.
•Before connecting any communication data cable, check the printer is working properly by
executing the self-test.
•Set the TS1700 in a place where the connection cables do not suffer stretching or cross with
each other.
•IMPORTANT!!! Since the printer demands high current peaks during operation it is advisable to
make the power supply cables the shortest possible.
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TS1700/TK18 PRINTERS OPERATION MANUAL
3 – GENERAL SPECIFICATIONS
3.1. PRINTING SPECIFICATIONS
Printing method Thermal line printing
Dot density 203 x 203 dpi (1)
Printing direction Unidirectional with friction feed
Printing width 48 mm (384 dots)
Printing speed igh speed mode: up to 62,5mm/s (2)
P per feed speed 62,5mm/s (continuous paper feed)
(1) ‘dpi’: dots per inch. 1 inch = 25.4mm; 203 dpi = 8 dots per mm
(2) Printing speed could vary depending on the print head temperature as well as the command processing and
the data transmission speed. Low transmission speed could cause intermittent printing. It is recommended to
transmit data to the printer as quickly as possible.
3.2. CHARACTER SPECIFICATIONS
Ch r cter per line (def ult) Font A: 24
Font B: 32
Ch r cter sp cing (def ult) 0.5 mm (4 dots)
Ch r cter structure Font A: 12 x 24 dots (1.5 x 3 mm). (default)
Font B: 8 x 16 dots (1 x 2 mm).
Ch r cter size (mm) (1)
Font A Wx (mm) – cpl(2) Font B Wx (mm) – cpl
Standard
Double-width
Double-height
Double width/height:
1.5 x 3 – 24
3 x 3 – 12
1.5 x 6 – 24
3 x 6 – 12
1 x 2 – 32
2 x 2 – 16
1 x 4 – 32
2 x 4 – 16
Number of ch r cters Alphanumeric characters: 95
Extended Graphics: 128 per page
Line sp cing (def ult) 1,875mm (15 dots)
(1) Characters can be scaled up to 64 times bigger than their normal size.
(2) ‘cpl’: characters per line.
3.3. PAPER SPECIFICATIONS
P per type Thermal
P per specific tions
At –5ºC to 50ºC TF50KS-E2D (59µm paper )
TF77KS-E2 (95µm paper)
TL69KS- G76 (label paper)
TL51KS-R2 and TL69KS-R2 (high heat-resistant paper)
At 5ºC to 40ºC TW80KK-S (2-ply thermal paper)
From Nippon Paper Industries
P per roll size
Width: 58 +0/-1mm
Minimum inside diameter : 25 mm
Maximum outside diameter: 45 mm → TS1700
80 mm → TK18
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TS1700/TK18 PRINTERS OPERATION MANUAL
3.4. COMMUNICATIONS INTERFACE
Seri l Serial interface RS232 (baud options 115200, 38400, 19200, 9600)
USB USB 2.0 480Mbit/s
3.5. DIGITAL OUTPUT
M x Drive current 100mA continuous, 200mA peak.
M x supported volt ge 45V DC
3.6. INTERNAL BUFFER
The standard TS1700 printer has a 32 Kbytes internal memory buffer, whose functionality is
dynamically shared by the receiving buffer.
The buffer is being filled at the same time that buffered data is being printed, for that reason high
transmission speed is required in order to ensure that data is available for printing at any time. Data
transfer of at least 115200 baud or USB connection increase the printing performance substantially.
3.7. ELECTRICAL SPECIFICATIONS
Power supply: 12V to 24V DC ± 10%
Consumption: The figures below show the relationship between average current and power
consumption with the input voltage at an ambient temperature of 25ºC. Each graph contains 6
parameters corresponding to when printer is in Stand-by, when the printer is just feeding paper,
and when the 25%, 50%, 75% and 100% the dots are energized and paper is being feed at the
same time. In both graphs, parameters in blue have been multiplied by 10 for better
representation.
*Paper Feed and Stand-by parameters are shown multiplied by 10.
Fig.3.1. Current consumption vs input voltage.
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TS1700/TK18 PRINTERS OPERATION MANUAL
*Paper Feed and Stand-by parameters are shown multiplied by 10.
Fig.3.2. Power consumption vs input voltage.
3.8. MECHANICAL SPECIFICATIONS
Over ll dimensions (W x D x H)
(mm)
100.1 x 38.2 x 72.6 → TS1700
100.1 x 145.51 x 74.85 → TK18
Weight (without p per) 310g → TS1700
580g → TK18
3.9. RELIABILITY AND ENVIRONMENTAL CONDITIONS
Oper ting temper ture -30 to 70ºC
Stor ge temper ture -35 to 75ºC (without paper, in a dry place)
Life sp n ( t 25ºC )
Activ tion pulse resist nce 100 millions pulses or more (print ratio=12’5%).
Abr sion resist nce 50 Km or more
Autocutter service life
Paper: 0,1 mm
(20ºC – 45ºC, 10% -65% R )
500.000 cuts
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TS1700/TK18 PRINTERS OPERATION MANUAL
4 – INSTALLATION
4.1. TS1700/TK18 INSTALLATION CONSIDERATIONS
There are some general considerations to take into account when installing the TS1700/TK18
printer.
A wrong installation may cause many issues like paper jam, difficult maintenance of the printer,
difficulty in changing the paper roll, etc. Moreover, a correct installation can prevent the printer from
being damaged by external agents, such as weather or vandalism.
This printer is designed to be installed vertically or horizontally in a case, closet, or another kind of
appropriate chassis.
The basic points that a correct installation must follow are:
•Allow enough room and accessibility to reach the maintenance procedure points in case it is
needed. Take notice all user accessible parts in the printer.
•Smooth exit of the ticket. Prevent problems with static electricity due to the nature of the
used materials. Be sure to make a good earth connection.
•Since the printer is placed very close the user’s chassis, some system must be implemented
in order to move the printer when accessing the printing head (i.e. giving the fixing holes of
the chassis an oval shape to allow the printer moving forward and backward).
Fig. 4.1. TS1700 open.
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TS1700/TK18 PRINTERS OPERATION MANUAL
TS1700 printer comes in two different versions: right angle or straight (See APPENDIX – HOW
TO ORDER - ACCE ORIE ). Both have the same paper output but the paper input is different as it is
shown in the figures below.
Fig.4.2. TS1700 paper inputs and accessibility.
4.2. MOUNTING THE PRINTER
The TS1700 printer has 2 tabs and 2 holes so that the user can fix it on a chassis with screws or
rivets. In most cases, given that the TS1700 printer is very light, fixing through the tabs may be enough,
like in TK18 assembly.
Fig.4.3. TS1700 Fixing holes.
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Paper roller lever
Paper knob
Paper input Paper input
Paper feed button
Rigth angle Straight
USB connector
Main connector
Paper output LED
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