Ericsson Dialog 4422 Manuel utilisateur

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Dialog 4422 IP Office

IP Telephone for Ericsson MX-ONE™ Telephony System and Ericsson MD110

User Guide

EN/LZT 103 71 R5B

3Dialog 4422 IP Office

Table of Contents

Welcome .......................................................... 4

Important User Information ............................... 6

Description ....................................................... 7

Start the Phone – Log On/Off ......................... 20

Incoming Calls ............................................... 29

Outgoing Calls ............................................... 34

Call List .......................................................... 44

During Calls .................................................... 46

Call Forwarding .............................................. 51

Absence Information (optional) ....................... 61

Messages ...................................................... 63

Group Features .............................................. 68

Other Useful Features ..................................... 70

Settings .......................................................... 75

Accessories ................................................... 87

Add Microsoft Outlook Contacts ..................... 92

Web Server .................................................... 94

Installation .................................................... 103

Troubleshooting ............................................ 111

Glossary ....................................................... 112

Index ............................................................ 113

Welcome

Dialog 4422 IP Office4

Welcome

Welcome to the user guide for the Ericsson Dialog 4422 IP Office.

This guide describes the available features of the telephone when it

is connected to Ericsson MX-ONE™ Telephony System or

Ericsson MD110.

The functions and features available with this telephone are

designed for easy use in all different telephone handling situations.

The user guide describes the functions and features of the

Ericsson Dialog 4422 IP Office as it is programmed at delivery

from the factory. There may be some differences in the way your

phone is programmed. Please consult your system administrator if

you need further information.

Note: The Ericsson Dialog 4422 IP Office exists in two

versions, version 1 and version 2. Underneath the

telephone, version 1 is marked DBC 422 01 and version 2

is marked DBC 422 02. Check to see which version you are

using.

Some markets use differing codes for some features. In this guide

they are described using the most common code.

The latest version of the user guide can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

Note: The Ericsson Dialog 4422 IP Office is an IP telephone

that conforms to the H.323 standard, and it can only be

used within a network that supports this type of phone. If

DHCP (Dynamic Host Configuration Protocol) is not

supported by your network, you must provide the

appropriate IP addresses through an on-screen dialog.

5Dialog 4422 IP Office

Welcome

stored in retrieval systems, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording or

otherwise, without prior written permission of the publisher except

in accordance with the following terms.

When this publication is made available on Ericsson media,

Ericsson gives its consent to downloading and printing copies of

the content provided in this file only for private use and not for

redistribution. No parts of this publication may be subject to

alteration, modification or commercial use. Ericsson will not be

liable for any damages arising from use of an illegal modified or

altered publication.

Microsoft and Microsoft Outlook are either registered trademarks or

trademarks of Microsoft Corporation in the United States and/or

other countries/regions.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH

REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED

TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be

liable for errors contained herein nor for incidental or consequential

damages in connection with the furnishing, performance or use of

this material.

Declaration of conformity

Hereby, Ericsson Enterprise AB, declares that this telephone, is

in conformity with the essential requirements and other relevant

pros of the European R&TTE directive 1999/5/EC.

Details to be found at: http://www.ericsson.com/sdoc.

Important User Information

Dialog 4422 IP Office6

Important User Information

Safety instructions

Save these instructions.

Read these safety instructions before use!

Note: When using your telephone or connected

equipment, the following basic safety precautions should

always be followed to reduce risk of fire, electrical shock

and other personal injury.

• Follow instructions in the equipment's user guide or other

documentation.

• Always install equipment in a location and environment for which it is

designed.

• For mains powered telephones: Only operate with the mains power

voltage indicated. If you are uncertain of the type of power supplied to the

building, consult property management or your local power company.

• For mains powered telephones: Avoid placing the telephone's power

cable where it can be exposed to mechanical pressure as this may

damage the cable. If the power supply cord or plug is damaged,

disconnect the product and contact qualified service personnel.

• Headsets used with this equipment must comply with EN/IEC 60950-1

and for Australia AS/NZS 60950: 2000.

• Do not make any changes or modifications to equipment without seeking

approval from the party responsible for compliance. Unauthorized

changes or modifications could void the user's authority to operate the

equipment.

• Do not use the telephone to report a gas leak in the vicinity of the leak.

• Do not spill liquid of any kind on the product or use the equipment near

water, for example, near a bathtub, washbowl, and kitchen sink, in a wet

basement or near a swimming pool.

• Do not insert any object into equipment slots that is not part of the

product or auxiliary product.

• Do not disassemble the product. Contact a qualified service agency

when service or repair work is required.

• Do not use a telephone (other than cordless type) during an electrical

storm.

Disposal of the product

Your product should not be placed in municipal waste. Please check local

regulations for disposal of electronic products.

7Dialog 4422 IP Office

Description

16 21

Description

Dialog 4422 IP Office8

1Display

See section “Display information” on page 14.

2 Settings

Used to enter or leave setting mode. See sections “Settings” on

page 75 and “Menu structure (Settings)” on page 19. This feature is

mandatory and is programmed to this position by default.

Keys 3-8 Preprogrammed keys / Function keys / Monitoring keys

The keys are programmed with the specified default features (see

below). The features can be moved to any other programmable

function key by the system administrator.

The features can also be removed from the keys (by your system

administrator). In this case you can program frequently used

features and phone numbers on the keys.

The keys can also be used as Monitoring keys or for assigning the

features Callback, Call Pick up, Call Waiting and Intrusion.

See sections “Programming of function keys” on page 75 and “Key

Monitoring” on page 73.

3Follow-me

Indicates an activated Follow-me. Also used to deactivate Follow-

me. See section “Call Forwarding” on page 51.

4Message

Message indication key. When the key lamp is on, press the key to

retrieve the message. See section “Messages” on page 63.

5Freeon2nd

Allow a second call to be received when you already have an active

call. See section “Answer a second call during an ongoing call” on

page 31.

6CallList

Used to access the list of outgoing and incoming calls. When the

key lamp is flashing, there are unanswered incoming calls. See

sections “Redial calls from the Call List” on page 38 and “Call List”

on page 44.

7Conference

Establish a conference. See section “Conference” on page 50.

8Transfer

Transfer calls. See section “Transfer” on page 49.

9Dialog 4422 IP Office

Description

9 Triple Access Line

Handle calls. Line 1 and 2 are available both for incoming and

outgoing calls. Inquiry can only be used for outgoing calls.

10 Mute

a) Switch the microphone on or off during a call. See section

“Mute” on page 47.

b) Switch off the ring signal in idle mode or when ringing. See

sections “Mute ring signal” on page 84 and “Silent Ringing” on

page 84.

11 Volume control keys / Navigation keys

a) Adjust the volume. See section “Settings” on page 75.

b) Navigate in setting mode. See section “Settings” on page 75.

c) Navigate the Call List. See section “Redial calls from the Call

List” on page 38.

For a description on how to use the Navigation keys, see section

“Hidden key functions” on page 11.

12 Loudspeaker key / Select key / Log on key

a) Activate Monitor Preset. See section “Headset Preset” on

page 90.

b) Used as select key in setting mode. See section “Settings” on

page 75.

c) Log on to the system. See section “Start the Phone – Log On/

Off” on page 20.

For a description on how to use the Select key and Log on key, see

section “Hidden key functions” on page 11.

13 Headset key

Handle headset calls and activate Headset Preset. See section

“Headset (optional)” on page 88.

14 Clear key / Exit key / Log off key

a) Disconnect calls or exit a feature. Can always be pressed instead

of replacing the handset.

b) Exit setting mode. See section “Settings” on page 75.

c) Log off from the system. See section “Start the Phone – Log On/

Off” on page 20.

For a description on how to use the Exit key and Log off key, see

section “Hidden key functions” on page 11.

15 Microphone (Dialog 4422 v. 2 phone only)

Used for handsfree conversation.

Description

Dialog 4422 IP Office10

16 Loudspeaker

17 Handset

Supplied with hearing aid feature as standard.

Please note: The handset can attract and trap small metal

objects in the earcap region.

18 Pull-out leaf for easy guide (optional)

See section “Pull-out leaf (optional)” on page 91.

19 Power adapter connection

See section “Start the Phone – Log On/Off” on page 20.

20 Key panel (optional, Dialog 4422 v. 2 phone only)

With 17 programmable keys. One panel can be connected, see

section “Key panel (optional)” on page 87. The keys can be used

as function keys or Monitoring keys, see sections “Programming of

function keys” on page 75 and “Key Monitoring” on page 73.

Use the Designation Card Manager to make and print your own key

panel designation cards, see below.

21 Designation card

Use the DCM (Designation Card Manager) to make and print your

own designation cards. DCM is included on the Enterprise

Telephone Toolbox CD or it can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise

certified sales partner.

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