TROUBLESHOOTING
As a troubleshooting aid, power and CPU status can be easily monitored from the front
panel of this module using the indicators explained in the previous section.
The following status items can be monitored using the Avenue Touch Screen Control Panel
or PC Application:
• Power status
• Slot ID, Software Version and Board Revision
Refer to the overall troubleshooting tips given below for the 5820 module:
No status lights are lit on front panel:
• Check that frame power is present (green LED{s} on frame power supplies).
• Check that module is firmly seated in frame. Try removing it and plugging
it in again to make sure it is seated properly.
Can’t control module:
• Check status of CPU Run green LED. Should be blinking slowly and in
unison with other modules if System module is present. If not, try removing
it and plugging it in again.
• System module may not be working properly if installed.
You may also refer to the technical support section of the Ensemble or Graham-Patten
web sites for the latest information on your equipment at the URLs below:
http://www.ensembledesigns.com/support
SOFTWARE UPDATING
Software upgrades for each module can be downloaded remotely if the optional System
Control module is installed. These can be downloaded onto your PC and then Avenue PC
will distribute the update to the individual module. (Refer to the Avenue PC documenta-
tion for more information) Periodically updates will be posted on our web site. If you do
not have the required System Control Module and Avenue PC, modules can be sent back
to the factory for software upgrades.
Model 5820 GPI/Serial Interface Mod le
5820-9
