Check the state of power supply and its mains cord periodically. If the mains cord or the mains plug
of product is damaged, it must be replaced by manufacturer or qualified technician to prevent any
dangerous situation. Let the product serviced if the housing of power supply is damaged.
If not used for long time, disconnect the product from the power grid.
9) Troubleshooting
In the case the product does not work and LED of power supply is on:
•Check if the terrestrial and satellite antennas are correctly fixed, optimally set and connected to
the product, satellite and terrestrial receivers turned on, plugged on and correctly set.
•Check the connector connections. The inner conductor of coaxial cable must be in contact with
the inner conductor of F socket and the shielding of coaxial cable with F connector. Replace
broken or interrupted coaxial cable.
•Sometimes the reset of the multiswitch microprocessor is enough to fix the problem. Pull out the
power plug of the multiswitch and satellite receiver from power grid and then re-plug them a few
seconds later.
In the case the product does not work and LED of power supply is off or blinks:
•Check that the product is connected to the power grid with AC voltage. If not, connect the product
to the power grid with correct AC voltage.
•Disconnect the product from the power grid and check that there is no short-circuit on the input
satellite coaxial cables, which prevents the power supplying of LNBs. If yes, remove short-circuit
and re-plug the product into the power grid again.
•The power supply can fail temporarily in case of overload or overheating. The cause can be
current consumption of devices connected to the satellite inputs of product which exceeds the
specifications, see section 2) Product Specifications. The next cause can be the overheating of
product in consequence of wrong installation, see section 4) Product Storing and Installation.
Disconnect the product from the power grid, remove the cause, and re-plug the product into the
power grid after a few minutes again.
If the failure cannot be removed, please contact your distributor.
10) Symbols Explanation
certificate of conformity
international standard for digital satellite equipment control, number 1.0, 1.1, 1.2 or 2.0)
determines DiSEqC version.
for indoor use only class II device
DC power supply fuse protected
protective bonding safety transformer
According to EU directive, electric and electronic devices which are identified by one of the
following symbols must not be disposed of together with municipal waste. When disposing
of the old device, use local waste collection and separation systems.
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