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WARRANTY
LIMITED ONE YEARCOMPONENTS WARRANTY
Includes: forks, stem, handlebar, seat post, saddle, brakes, cables, disc rotors, bottom bracket, crankset, pedals, chain,
rims, spokes, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, kickstand,
reflectors, and hardware. These items are warranted to be free from manufacturer defects in materials and/or workmanship
for a 1 year period from the date of original purchase.
LIMITED ONE YEAR BATTERYWARRANTY
Lithium Ion batteries are warranted to be free from manufacture defects in materials and/or workmanship for a 1 year period
from the date of original purchase (cycle life or deep charge up to 70% full capacity).
LIMITED 30 DAYS FULL REPLACEMENT WARRANTY
If an e-JOE bicycle is not working properly because of a major defect within the first 30 days, e-JOE will repair or replace
any defective e-JOE Bike at its sole option and expense upon determining whether the damage, failure, or loss is due to a
major defect. e-JOE will have sole discretion to determine whether the damage, failure, or loss is due to a major defect or
otherwise.
TERMS OF WARRANTY
●This warranty only applies to the original owner of an e-JOE bike.
●Proof of purchase is required for all warranty claims.
●This warranty is replacement parts ONLY and does NOT cover the cost of labor.
●This warranty covers shipping costs for dealers ONLY.
○If you believe your bicycle needs service, or are experiencing problems with your bicycle, e-JOE
encourages you to bring your bike to your nearest electric bike dealer for warranty determination and
assistance.
●This warranty does not cover any damages or defects resulting from failure to follow instructions in the owner’s
manual, acts of God, accident, misuse, neglect, abuse, commercial use, modification, or improper assembly.
●This warranty does not include coverage of normal wear-and-tear parts (ex. tires, tubes, brake pads, etc.)
●This warranty does not cover parts damaged by an attempted repair unless performed by an authorized dealer of e-
JOE with e-JOE’s knowledge.
●e-JOE reserves the right to refuse any warranty claim.
