Dell PS4110 Manuel utilisateur

Dell Lasso

Version 4.1

User’s Guide

Notes and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

______________

Information in this publication is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell™, PowerVault™, PowerConnect™, EqualLogic™, Force10™ and

Compellent™ are trademarks of Dell Inc. Microsoft®, Windows®, Windows Server®, .Net®, and

Windows Vista®are either trademarks or registered trademarks of Microsoft Corporation in the United

States and/or other countries. Red Hat Enterprise Linux®and Enterprise Linux®are registered trademarks

of Red Hat, Inc. in the United States and/or other countries. VMware®, ESX®, ESXi®, and vSphere®

are registered trademarks or trademarks of VMWare Inc. in the United States or other countries. UNIX®

is a registered trademark of The Open Group in the United States and other countries. EMC®, Celerra®,

and CLARiiON®are registered trademarks of EMC Corporation in the United States and other countries.

Brocade amd McData are registered trademarks of Brocade Communications Systems, Inc., in the United

States and/or in other countries. Cisco®and Cisco Nexus®is a registered trademark of Cisco Systems,

Inc. and/or its affiliates in the United States and certain other countries. XenServer™ is a trademark of

Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the U.S. Patent and

Trademark Office and in other countries. Broadcom®is a registered trademark of Broadcom Corporation

and/or its subsidiaries in the United States and certain other countries. Linux®is a registered trademark

of Linus Torvalds. QLogic®and SANsurfer®is a registered trademark of QLogic Corporation. Emulex®

and HBAnyware®is a registered trademark of Emulex Corporation. AIX®and IBM®are registered

trademarks of IBM Corporation. McAfee®is a registered trademark of McAfee, Inc. or its subsidiaries

in the United States and other countries. AVG®a registered trademark of AVG technologies. HP-UX®

is a trademark of the Hewlett Packard Company. Oracle®, Solaris®, and Java®are registered trademarks

of Oracle and/or its affiliates.

Other trademarks and trade names may be used in this publication to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

2012 - 03

Contents 3

Contents

1Introduction . . . . . . . . . . . . . . . . . . . . . . . . 5

Key Features . . . . . . . . . . . . . . . . . . . . . . . . 5

What’s New in This Release? . . . . . . . . . . . . . . . 6

Supported Storage Devices and 

Operating Systems . . . . . . . . . . . . . . . . . . . . . 8

2Installing and Uninstalling Lasso . . . . . . . 9

Installing Lasso . . . . . . . . . . . . . . . . . . . . . . 9

Upgrading Lasso . . . . . . . . . . . . . . . . . . . . . 10

Modifying Lasso Installation . . . . . . . . . . . . . . 11

Repairing Lasso Installation. . . . . . . . . . . . . . . 11

Uninstalling Lasso . . . . . . . . . . . . . . . . . . . . 11

Using GUI . . . . . . . . . . . . . . . . . . . . . . 11

Using CLI . . . . . . . . . . . . . . . . . . . . . . 12

3Using Lasso . . . . . . . . . . . . . . . . . . . . . . . 13

Prerequisites For Data Collection . . . . . . . . . . . . 13

Running Lasso . . . . . . . . . . . . . . . . . . . . . . 14

Starting New Configuration . . . . . . . . . . . . 14

Use Existing Configuration . . . . . . . . . . . . . 16

4Contents

Loading Configuration File . . . . . . . . . . . . . 16

Upload Existing Collection . . . . . . . . . . . . . 17

Single Device Collection . . . . . . . . . . . . . . 17

Importing Customer Configuration File . . . . . . . 17

Log Files . . . . . . . . . . . . . . . . . . . . . . . . . 17

Generated File Formats . . . . . . . . . . . . . . . . . 18

Viewing Reports . . . . . . . . . . . . . . . . . . . . . 18

Introduction 5

Introduction

Lasso is a Windows-based client and server utility that automates the

collection of logs and configuration from servers, disk arrays (EqualLogic,

PowerVault MD-Series, and EMC), Fibre Channel switches (Brocade,

McData, and Cisco), tape libraries, Ethernet, and FCoE Switches.

After Lasso collects the data, it parses the data into XML and HTML formats

that is packaged along with the collected data and encrypted. The collected

data is saved as a .zip file on the local system. Optionally, you can enable

Lasso to automatically upload the report to Dell Technical Support.

Benefits of using Lasso:

• Evaluate the data collected from various devices in the SAN to

troubleshoot problems in storage devices.

• Determine hardware, software, and firmware versions to check

compatibility, and upgrade existing equipment.

This guide provides an overview of the Lasso tool, the installation details, and

the various methods to the report. For information about the fields and

options available in Lasso and the command line options, see Online Help.

Key Features

• Re-validate option on each device window, to re-validate devices when an

existing configuration is used.

• Use of Forced multi-threaded mode of execution for enhanced Lasso

performance.

• Secure Site option in the

Your Company Information

window of the Lasso

GUI to remove Customer Identification Information (CII) from XML

format of collection.

• Raw data collection and parser support for the following devices:

• Cisco switches 3750E/3750X and 4948

• PowerConnect ethernet switches 7024/7048

• vSphere 5.0 hosts attached to EqualLogic and MD Series arrays.

6Introduction

• EqualLogic arrays PS6500, PS6510, PS6000, PS5500, PS4110, PS6110,

PS6010, PS6100, PS4100, and PS4000.

• Raw data collection support for Force 10 switches.

• Raw data collection and parsing for the PowerConnect ethernet switches

in simple mode.

• User name and password credentials in Lasso are optional when

PowerConnect ethernet switch is configured.

• Correct parsing of PowerConnect ethernet switches upon v4.1 Firmware

upgrade.

• Correct parsing of service tag information for all the models of EqualLogic

Arrays upon v5.1 Firmware upgrade.

• Lasso displays information related to EqualLogic iSCSI volumes in the

vSphere iSCSI VMFS section.

• Collection and parsing of Host Integration Tool Kit data for Linux Hosts

in EqualLogic Storage Area Network (SAN).

What’s New in This Release?

• Support to collect diagnostic information from the Group Lead and

member, when a member IP address is provided.

• Option to automatically upload the collection report to Dell Technical

Support site.

• Support for the following devices:

– EqualLogic PS4110

– EqualLogic PS6110

– EqualLogic PS6510

• Support to collect and parse Host Integration Tool Kit data for vSphere

hosts in the EqualLogic SAN.

• Option to provide the Delta Service Request number and Project Manager

ID and include this in the XML and HTML reports.

• Parser support for the following devices:

– EqualLogic FS7500

– Dell Force10 S50/S60/S2410/S4810 Switches

Introduction 7

– XenServer

– PowerVault NX3500

• Resolving Lasso Error 904 for the EqualLogic Array.

• Parser support for MaxRequestHoldtime for all the Windows hosts in

EqualLogic and MDSeries SAN.

• Support to capture and parse Broadcom NIC information when running in

Host Bus Adapter (HBA) mode under the control of Broadcom Advanced

Server Program (BASP) software.

• Support to collect NAS Appliance information from the EqualLogic

Group.

• Support for firmware version 5.2 on Dell EqualLogic Arrays.

• Support to collect and parse the following attributes from EqualLogic

Array:

–ROMLevel

– Last Boot Time

• Support for ping test between the members in the EqualLogic Group.

• Support to collect and parse Qlogic FC information from Windows,

Linux, and VMware hosts attached to Compellent.

• Support to collect Emulex FC information from Windows, Linux, and

VMware hosts attached to Compellent.

• Support to collect and parse SAS HBA information from Windows and

Linux (32-bit only) hosts attached to PowerVault MD Series and

Compellent.

• Support to validate user input for Ethernet Switch type in Ethernet

Switches screen.

• Support to include the following attributes in the HTML report:

–CollectionDate

–CollectionTime

–BuildVersion

• Support to collect and parse Data Center Bridge (DCB) information from

EqualLogic Storage array and Windows Hosts attached to EqualLogic,

MD Series, and Compellent.

8Introduction

• Support to collect Converged Network Adapter (CNA) card information

under the control of Broadcom Command Line Utility (BCU) in Windows

Hosts attached to EqualLogic, MD Series, and Compellent.

• Support to collect DCB information from PowerConnect B-Series Switch.

Supported Storage Devices and Operating

Systems

For information on the storage devices and operating systems (Windows and

UNIX), see the Readme available with the installer or go to support.dell.com/

manuals. Click SoftwareServiceability ToolsLasso.

Installing and Uninstalling Lasso 9

Installing and Uninstalling Lasso

This section provides information to install, modify, repair, and uninstall

Lasso.

Installing Lasso

Before installing Lasso, make sure that the following prerequisites are met:

• Use an Administrator account or have Administrator privileges.

• Windows (32-bit and 64-bit) operating system is any of the following:

–WindowsXP

–WindowsVista

–Windows7

– Windows Server 2003

– Windows Server 2008

NOTE: Windows Server Core is not supported.

To install Lasso:

Double click the

.msi

file.

The

Welcome to the Dell Lasso Installation Wizard

is displayed.

Click

The

Dell Software License Agreement

is displayed.

Click

I accept the license agreement

and click

Next.

The Readme information

is displayed

Click

The Destination Folder window

is displayed

Click

to accept the default directory path or click

Browse

to specify

another location, and click

The

Security Level

window is displayed.

Select one of the following options and click

10 Installing and Uninstalling Lasso

–

Save Environment, Username, and Password

— Saves all SAN

configuration details, user name, and password. It is recommended to

use this option to run Lasso multiple times and avoid re-entering

configuration and security details.

–

Save Environment and Username only

— Saves all SAN

configuration details and the user name. The password is not saved.

–

Save Environment only

— Saves all SAN configuration details. The

user name and password is not saved. Select this option to skip saving

any security related details.

–

Do not save any information

—Does not save any configuration

details of the environment, user name, and password. Select this

option to save configuration and security details, or if the location

from where you run Lasso does not allow saving any details.

The

Prerequisites

window is displayed. The window provides the list of

prerequisites that must be met to enable Lasso to collect the data after

installation is complete.

Click

The

Ready to Install the Application

window is displayed.

Click

to continue with the installation.

The

Lasso has been successfully installed

window is displayed.

Click

Finish

to close the installation wizard.

Upgrading Lasso

To upgrade Lasso, uninstall the existing version and install the required

version.

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