Dell PowerVault MD1000 Manuel utilisateur

www.dell.com | support.dell.com

Dell™ PowerVault™ MD1000

Storage Enclosure

Hardware Owner’s Manual

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your system.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault, and Dell OpenManage are trademarks of Dell Inc.; Microsoft,

Windows, and MS-DOS are registered trademarks of Microsoft Corporation; UNIX is a registered trademark of The Open Group in the United

States and other countries; EMC is a registered trademark of EMC Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model AMP01

February 2006 Rev. A01

Contents 3

Contents

1 About Your System

Other Information You May Need . . . . . . . . . . . . . . . . . . . . . . . . . 7

Indicators on the Enclosure Bezel. . . . . . . . . . . . . . . . . . . . . . . . . 8

Front-Panel Indicators and Features . . . . . . . . . . . . . . . . . . . . . . . 9

Drive Carrier LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . 10

Back-Panel Indicators and Features . . . . . . . . . . . . . . . . . . . . . . 11

Enclosure Management Module (EMM) . . . . . . . . . . . . . . . . . . 12

Enclosure Failover When Two EMMs are Installed . . . . . . . . . . . . 16

EMM Thermal Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Power Supply and Cooling Fan Features . . . . . . . . . . . . . . . . . . . . 17

Enclosure Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2 Operating Your Storage Enclosure

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Cabling Your Enclosure for Unified or Split Mode . . . . . . . . . . . . . . . 19

Connecting the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Changing Your Enclosure’s Operating Mode . . . . . . . . . . . . . . . . . . 21

Managing Your Storage Enclosure . . . . . . . . . . . . . . . . . . . . . . . 22

Downloading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3 Installing Enclosure Components

Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Removing and Replacing the Front Bezel . . . . . . . . . . . . . . . . . . . . 25

4Contents

Removing and Installing Drives . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing Drives from the Enclosure . . . . . . . . . . . . . . . . . . . . 27

Installing SAS Drives in the Enclosure . . . . . . . . . . . . . . . . . . . 28

Installing SATA Drives in the Enclosure . . . . . . . . . . . . . . . . . . 30

Removing and Installing an EMM . . . . . . . . . . . . . . . . . . . . . . . . 32

Removing an EMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Installing an EMM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing an EMM Module Cover in an Empty Bay . . . . . . . . . . . . . . . 34

Installing and Removing an EMM Module Cover. . . . . . . . . . . . . . 34

Removing and Installing the Power Supply/Cooling Fan Module . . . . . . . 34

Removing a Power Supply/Cooling Fan Module . . . . . . . . . . . . . . 35

Installing a Power Supply/Cooling Fan Module . . . . . . . . . . . . . . 36

Removing and Installing the Control Panel . . . . . . . . . . . . . . . . . . . 36

Removing the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . 36

Installing the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . 37

Removing and Installing the Midplane . . . . . . . . . . . . . . . . . . . . . 38

4 Troubleshooting Your Enclosure

Safety First—For You and Your Enclosure. . . . . . . . . . . . . . . . . . . . 41

Start-Up Routine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Troubleshooting a Loss of Communication Condition. . . . . . . . . . . . . . 41

Troubleshooting External Connections . . . . . . . . . . . . . . . . . . . . . 43

Troubleshooting a Wet Enclosure . . . . . . . . . . . . . . . . . . . . . . . . 43

Troubleshooting a Damaged Enclosure . . . . . . . . . . . . . . . . . . . . . 44

Troubleshooting Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . 44

Troubleshooting Enclosure Cooling Problems . . . . . . . . . . . . . . . . . 45

Troubleshooting a Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Troubleshooting SAS and SATA Drives . . . . . . . . . . . . . . . . . . . . . 46

Troubleshooting Enclosure Connections . . . . . . . . . . . . . . . . . . . . 47

Contents 5

5 Getting Help

Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

AutoTech Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Automated Order-Status Service . . . . . . . . . . . . . . . . . . . . . . 50

Technical Support Service . . . . . . . . . . . . . . . . . . . . . . . . . 50

Dell Enterprise Training and Certification. . . . . . . . . . . . . . . . . . . . 51

Problems With Your Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Returning Items for Warranty Repair or Credit . . . . . . . . . . . . . . . . . 51

Before You Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

6Contents

About Your System 7

About Your System

The enclosure provides a 3-U rack-mounted external storage chassis capable of accommodating up

to 15 3.0-Gbps, Serial-Attached SCSI (SAS) drives or 3.0-Gbps Serial ATA (SATA) drives. The

enclosure can be daisy-chained with up to two additional enclosures to provide up to 45 drives per

host connection. Host-based RAID configuration is supported via a Dell

™

PowerEdge

™

Expandable

RAID Controller (PERC) 5/E.

Other Information You May Need

CAUTION: The Product Information Guide provides important safety and regulatory information. Warranty

information may be included within this document or as a separate document.

• The

Rack Installation Guide

Rack Installation Instructions

included with your rack solution

describes how to install your

enclosure

into a rack.

• The

Getting Started Guide

provides an overview of

enclosure

features, setting up your

enclosure

and technical specifications.

• The

Dell OpenManage Server Administrator

documentation

provides information on managing

your storage solution using the Storage Management Service within Server Administrator.

NOTE: Online configuration, enclosure status, and active event notification require Server

Administrator version 4.5.1 or later.

• CDs included with your

enclosure

provide documentation and tools for configuring and

managing your

enclosure

• Documentation for any components you purchased separately provides information to configure

and install these options.

• RAID controller documentation.

• Updates are sometimes included with the

enclosure

to describe changes to the

enclosure

software, and/or documentation.

NOTE: Always check for updates on support.dell.com and read the updates first because they often

supersede information in other documents.

• Release notes or readme files may be included to provide last-minute updates to the

enclosure

documentation, or provide advanced technical reference material intended for experienced users.

8About Your System

Indicators on the Enclosure Bezel

An optional locking bezel can be installed on the front of the enclosure to limit access.

Figure 1-1

illustrates the indicators and components on the bezel. Table 1-1 lists conditions indicated by the lights on

the bezel.

For information on installing and removing the bezel, see "Removing and Replacing the Front

Bezel."

Figure 1-1. LEDs on the Front Bezel

Table 1-1. Front Bezel Indicators

Item LED Indicator LED Icon Condition

1 Split mode (green) When lit, indicates the enclosure is in split mode;

otherwise, the enclosure is in unified mode. For more

information on both modes, see “Unified Mode and Split

Mode.”

2 Power (green) When lit, at least one power supply is supplying power to

the enclosure.

3 Enclosure status

(blue/amber)

Steady amber: Power is on and enclosure is in reset state

Steady blue: Power is on and enclosure status is OK.

Flashing blue: Host server is identifying the enclosure.

Flashing amber: Enclosure is in fault state.

About Your System 9

Front-Panel Indicators and Features

Figure 1-2 shows the LED indicators and components on the

enclosure

’s front panel (optional locking bezel

not shown). Table 1-2 lists the conditions and functions indicated by each.

Figure 1-2. Front-Panel Features

1enclosure status LED 4power LED 7drives (15)

2drive activity LED 5split mode LED

3drive status LED 6enclosure mode switch

Table 1-2. Front-Panel Components

Component Icon Condition

Enclosure status LED

(blue/amber)

Steady amber: Power is on and enclosure is in reset state

Steady blue: Power is on and enclosure status is OK.

Flashing blue: Host server is identifying the enclosure.

Flashing amber: Enclosure is in fault state.

10 About Your System

Drive Carrier LED Indicators

Each drive carrier in your enclosure has two LEDs: an activity LED (green) and a bi-color (green/amber)

status LED (see Figure 1-3). The activity LED flashes whenever the drive is accessed. Table 1-3 lists the

flash patterns for the status LED.

Figure 1-3. Drive Carrier LED Indicators

Power LED (green) When lit, at least one power supply is supplying power to

the enclosure.

Split mode LED (green) When lit, indicates the enclosure is in split-mode

configuration; otherwise, the enclosure is in unified mode.

For more information, see “Unified Mode and Split

Mode.”

Enclosure mode switch When set in its uppermost position at power on, the

enclosure is configured in unified mode; when set in its

lowermost position at power on, the enclosure is

configured in split mode.

NOTE: This switch must be set prior to power on. Changing

the switch setting after power on will have no effect on

enclosure configuration until the system is power cycled.

1activity LED 2status LED

Table 1-2. Front-Panel Components (continued)

Component Icon Condition

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