Dascom T5040 Manuel utilisateur

User Guide T5040 Flatbed Printer

TRADEMARK ACKNOWLEDGEMENTS

• Centronics is a trademark of Centronics Data Computer Corporation.

• PCL and PCL6 are trademarks of Hewlett-Packard Company.

• IBM and IBM PC are trademarks of International Business Machines Corporation.

• Apple, AppleTalk, TrueType, Laser Writer and Macintosh are trade-marks of Apple Computer, Inc.

• Microsoft, Windows, Windows 9x, Windows ME, Windows 2000, Windows NT, Windows XP and MS-

DOS are registered trademarks of Microsoft Corporation.

• PostScript is a trademark of Adobe Systems Inc.

• All other brand or product names are trademarks of their respective companies or organizations.

User Guide Table of contents

Table of contents

Introduction 1

Printer features 1

Interfaces 1

Emulations 1

Symbols used 1

About this manual 2

Printer at a glance 3

View from the front 3

View with cover opened 3

View from the rear 4

Installation 5

Unpacking the printer 5

Placing your printer 6

Checking the printer voltage 8

Connecting the printer 8

Switching on the printer 10

Printer drivers and firmware 11

Printer drivers 11

Installing a printer driver in Windows 95/98/ME 11

Installing a printer driver in Windows 2000/

2003/XP 11

Installing a printer driver in Windows 7 13

Installing a printer driver in Windows Vista 14

Other operating systems 15

Changing printer settings 15

Form settings (Windows 2000/2003/XP/Vista/

Windows 7/2008) 16

Loading firmware 17

Table of contents User Guide

Interface 17

Serial interface 17

Parallel interface 18

USB interface (Windows2000/XP) 18

Downloading firmware to the printer 18

Control panel 19

Display, indicators and keys 20

Status indicators 21

Status indicator variations 21

Ready indicator (STOP LED) 22

Paper indicator (PAPER LED) 23

USER1 and USER2 indicators 24

Key functions during operation 25

STOP/EJECT key 25

USER1 and USER2 key 26

Key functions when powering on 27

STOP/EJECT key 27

USER2 key 27

USER1 key 28

Key functions in menu mode 29

USER1 key 29

USER2 key 29

STOP/EJECT key 29

Print media 31

Inserting a document 31

Inserting a passbook 32

Removing media 34

Changing the ribbon cassette 35

Removing the ribbon cassette 35

Inserting the ribbon cassette 37

Replacing the print head 41

Removing the print head 41

Inserting new print head 44

User Guide Table of contents

III

Menu 47

Programming using the control panel 47

Calling up the menu 48

Menu configurations (USER1/USER2) 48

Menu handling 49

Key functions 49

USER1 key 49

USER2 key 49

STOP/EJECT key 50

Setting parameters (principle) 51

Terminating menu mode 52

Selecting the LC display language 53

Printing out the status page 55

Power on + USER2 key 55

Print out status page in menu mode 56

Status page (example) 58

Menu parameters 59

Test function 65

Hex Dump 65

Activating Hex Dump 65

Exiting the test mode 66

Test printout Hex Dump (Example) 66

Troubleshooting 67

General print problems 68

The display remains dark 68

The display is lit, but the printer does

not print 68

Problems with paper feed 69

Problems with the print quality 70

Print is faulty 70

Print is too pale 70

Smudged print 70

Dots within characters are missing 70

Prints undefined characters 70

Error messages and warnings 71

Unrecoverable errors 72

Recoverable errors 73

Table of contents User Guide

Print Head Hot Error 73

Ribbon Cassette Error 73

Paper Length Error 73

Framing Error (Serial I/F) 74

Parity Error (Serial I/F) 74

Overrun Error (Serial I/F) 74

Cover Open Error 74

Warnings 75

Data in Buffer 75

Remove Paper 75

Clearing paper jams 76

Care and maintenance 79

Cleaning the housing 79

Cleaning the interior 79

Cleaning the MSR-H magnetic stripe 80

Transport of the printer 82

Preparations for transport 82

Shipping the printer 82

Specifications 83

Printer specifications 83

Paper specifications 87

Interface specifications 89

Character sets 91

OCR-A character set 92

Epson character sets 93

Italic 93

Graphic1 93

Graphic2 94

IBM code pages 95

Code page 437 95

Code page 850 95

Code page 860 96

Code page 863 96

User Guide Table of contents

Code page 865 97

Code page 851 97

Code page 852 98

Code page 853 98

Code page 855 99

Code page 857 99

Code page 866 100

Code page 869 100

Code page USSR Gost 101

Code page 864 101

Code page 437G 102

Code page 920 (equivalent to ISO 8859-9) 102

Code page 858 103

Code page 923 (equivalent to ISO 8859-15) 103

ISO code pages 104

ISO 8859-2 104

ISO 8859-5 104

ISO 8859-7 105

ISO 8859-8 105

Available code pages and fonts 106

Emulations 109

Escape sequences 109

What are escape sequences? 110

Control codes 110

How are escape sequences used? 110

List of available control codes 111

PR2 mode 111

PR50 mode 114

PR2845 mode 117

IBM mode 120

Epson mode 123

Interfaces 127

Interface settings for User 1 and USER2 127

Parallel interface 128

Connector assignment 128

Nibble Mode 128

ECP mode 129

Table of contents User Guide

Serial interface RS232C 130

Connector assignment 130

Serial attachment characteristics 131

Data rates 131

Supported protocols 131

Data Transfer 131

Parity 131

Handshake 132

Ready/Busy (Hardware Handshake) 132

XON/XOFF (Software Handshake) 132

Configuring the serial interface of the PC 133

DOS mode/Command line 133

Windows 95/98 133

Windows 2000/XP 133

USB interface 134

Consumables and accessories 135

Consumables 135

Accessories 135

User Guide Introduction

Introduction

Printer features This printer is a document printer for printing manually inserted docu-

ments as well as passbooks (vertical and horizontal fold passbooks).

Manual insertion of the documents is supported by an automatic docu-

ment alignment function.

The printer has a high processing speed and compact design. The

24-needle print head guarantees excellent print quality.

Different factory installed models can be delivered: MSR (magnetic

stripe read/writer), scanner and second serial interface.

Interfaces The basic printer model is provided with three interfaces: serial

(RS-232C), parallel (IEEE1284) and USB 2.0 (Full speed). A special

printer version has a second serial (RS-232C) interface.

Emulations As standard, the printer is delivered with three emulations: EPSON

ESC/P, IBM 4722 + PP XL24e, Olivetti PR2e, PR50 and PR2845.

Symbols used Important information is highlighted in this manual by two symbols.

CAUTION highlights information which must be observed in order to

prevent injuries to the user and damage to the printer.

NOTE highlights general or additional information about a specific to-

pic.

STOP

Introduction User Guide

About this manual This user guide contains a detailed description of the printer, its

characteristic features and additional information.

`Chapter 1 Printer at a glance lists all the parts of the printer.

`Chapter 2 Installation contains start-up instructions and points to no-

te.

`Chapter 3 Printer drivers and firmware provides instructions for in-

stalling the printer driver.

`Chapter 4 Control panel explains how to control printer operations.

`Chapter 5 Print media tells you how to load, transport and eject

media.

`Chapter 6 Changing the ribbon cassette explains how to remove and

install a ribbon cassette.

`Chapter 7 Replacing the print head explains how to remove and

install a print head.

`Chapter 8 Menu contains all the information necessary for con-

trolling the printer via the control panel.

`Chapter 9 Troubleshooting provides instructions for rectifying faults

which do not require the intervention of qualified personnel.

`Chapter 10 Care and maintenance provides information on the up-

keep of the printer and contains important information in case the

printer has to be transported.

`Appendix A Specifications informs you about the technical specifi-

cations of your printer and the paper which should be used.

`Appendix B Character sets lists the available character sets.

`Appendix C Emulations deals with programming via the interface.

`Appendix D Interfaces explains the interfaces.

`Appendix E Consumables and accessories contains information

about consumables and accessories which can be purchased for

your printer.

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