Custom Audio Electronics TM-U925 Manuel utilisateur

TM-U925

Operator’s Manual

MICR Option Included

400485701

Printer parts

Control panel

14 25

161

POWER

ERROR

RECEIPT

OUT

JOURNAL

OUT

SLIP

RECEIPT

FEED

SLIP FEED

Printer cover Control panel

Cover open button

Power switch

Interface connector

Drawer connector

Power connector

DIP switches are on

the bottom

Display connector

POWER

ERROR

RECEIPT

OUT

JOURNAL

OUT

SLIP

RECEIPT

FEED

SLIP FEED

POWER light

ERROR light

RECEIPT OUT light

SLIP light

RECEIPT FEED button

SLIP FEED button

retrieval system, or transmitted in any form or by any means, mechanical,

photocopying, recording, or otherwise, without the prior written permission of Seiko

Epson Corporation. No patent liability is assumed with respect to the use of the

information contained herein. While every precaution has been taken in the

preparation of this book, Seiko Epson Corporation assumes no responsibility for

errors or omissions. Neither is any liability assumed for damages resulting from the

use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of

this product or third parties for damages, losses, costs, or expenses incurred by

purchaser or third parties as a result of: accident, misuse, or abuse of this product or

unauthorized modifications, repairs, or alterations to this product, or (excluding the

U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and

maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising

from the use of any options or any consumable products other than those designated

as Original Epson Products or Epson Approved Products by Seiko Epson

Corporation.

EPSON is a registered trademark of Seiko Epson Corporation.

ESC/POS is a trademark of Seiko Epson Corporation.

NOTICE: The contents of this manual are subject to change without notice.

Product Name: Printer

Type Name: M62UA

Conforms to the following Directive and Norms

Directive 89/336/EEC

EMI: EN 55022 (1986) Class B

EMC: EN 50082-1 (1992)

IEC 801-2 level 2

IEC 801-3 level 2

IEC 801-4 level 2

Directive 90/384/EEC

EN45501: (1992)

DECLARATION OF CONFORMITY FOR CE MARKING

iii

FCC CLASS A

FCC Compliance Statement

For American Users

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential

area is likely to cause harmful interference, in which case the user will be required to

correct the interference at his own expense.

WARNING

The connection of a non-shielded printer interface cable to this printer will invalidate

the FCC Verification of this device and may cause interference levels which exceed

the limits established by the FCC for this equipment.

You are cautioned that changes or modifications not expressly approved by the

party responsible for compliance could void your authority to operate the

equipment.

FOR CANADIAN USERS

This Class A digital apparatus meets all requirements of the Canadian Interference-

Causing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigenves du Règlement

sur le matériel brouileur du Canada.

GEREÄUSCHPEGEL

Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz

(Maschinenlärminformations- Verordnung-3. GSGV) ist der arbeitsplatzbezogene

Geräusch-Emissionswert kleiner als 70 dB(A) (basierend auf ISO 7779).

Introduction

Features

The TM-U925 is a high-quality POS printer that can print on both slip and roll paper.

The printer has the following features:

❏Wide slip paper capability (maximum characters per line: 88 with 7 x 9 font).

❏Interface connector within the printer’s external dimensions.

❏High throughput using bidirectional, minimum distance printing.

❏Precision paper feeding at 1/144 inch.

❏Selectable receive buffer size (32 bytes or 2K bytes).

❏Slip ejection.

❏Command protocol based on the ESC/POS™ standard.

❏ASB (Automatic Status Back) function that automatically transmits changes in

printer status.

❏EPSON®intelligent module connection.

❏EPSON customer display series connection.

❏Optional Magnetic Ink Character Recognition (MICR) reader that enables the

printer to perform reading and processing of MICR characters in addition to

printing endorsements.

Options and Accessories

❏Magnetic Ink Character Recognition (MICR) reader (factory installed option)

❏Direct connection customer displays, DM-D102 and DM-D203

❏EPSON power supply unit, PS-150 (not required when the TM-U925 is

connected to an intelligent module)

❏EPSON ribbon cassette, ERC-31 (P)

About This Manual

Setting Up and Using

❏Chapter 1 contains information on unpacking the printer, setting it up, running

the self test, setting the DIP switches, and adjusting the paper near end detector.

❏Chapter 2 contains information on using the printer, including the optional

MICR reader.

❏Chapter 3 contains troubleshooting information, including how to clean the

optional MICR reader.

Reference

❏Chapter 4 contains specifications.

❏Chapter 5 describes all of the printer’s commands.

Notes, Cautions, and Warnings

Note:

Notes have important information and useful tips on the operation of your

printer.

CAUTION:

Cautions must be observed to avoid minor injury to yourself or

damage to your equipment.

WARNING:

Warnings must be followed carefully to avoid serious bodily

injury.

vii

Contents

Chapter1 Setting Up the Printer

Opening and Closing the Printer Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Removing the protective material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Connecting the Printer to the Drawer Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Connecting to a Direct Connection Display Module . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Connecting the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Grounding the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Installing the Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Installing the Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Running the self test with roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Running the self test with slip paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Setting the DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

DIP switch functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Changing the DIP switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Adjusting the Paper Near End Detector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Chapter 2 Using the Printer

Operating the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Slip Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Using the Power Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Using the MICR Reader (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Reading MICR characters on personal checks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Chapter 3 Troubleshooting

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Paper handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Cleaning the MICR Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Hexadecimal Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

viii

Chapter 4 Reference Information

Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Character Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

MICR Specifications (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

MICR use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Notes on MICR use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Electrical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

EMI and Safety Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Character Code Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Chapter 5 Commands

Command Notation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Control Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Additional Commands for the Optional MICR Reader . . . . . . . . . . . . . . . . . . . . . . 5-40

Ignored Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-50

Setting Up the Printer 1-1

Chapter 1

Setting Up the Printer

Opening and Closing the Printer Cover

Use these instructions whenever you need to open or close the

printer.

Open the printer by pushing the cover-open button and then lifting

the printer cover.

Close the printer by pressing on the indentation on the right side of

the printer cover until it audibly clicks into place.

OPEN

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